Job no: 493764
Work type: Full-Time
Location: Marina Bay Sands
Work across multiple portfolios/business units and cross-functional teams to:
Strategise, develop and execute through-the-line advertising/marketing & communication campaigns that are in-line with brand strategy
Effectively recommend optimisations and delivery adjustments to improve campaign performance
Develop proposals; provide evaluation, revisions and follow-up
Maintain relationships and manage day-to-day business relationships with key stakeholders
Provide technical guidance on campaign specifications and troubleshooting/conflict resolution
Creative, Media & Production Management
Develop an insights-driven Creative brief based on marketing/communication objectives
Facilitate the briefing process and steer Creative team to deliver against briefs
Hands-on in developing and adhering to project timeline to ensure on-time delivery from concept to final artwork
Follow through with Creative team to ensure on time delivery from visuals to final artwork for submission to media owners and printers
Work closely with Creative Services & Production Director on production matters.
Education & Certification
Bachelor’s Degree preferred
Proven track record of at least 3 to 5 years of client servicing, account management, project management success, preferably within a full service 4As agency with integrated communications experience
Great understanding of the marketing/communication strategy and master of the creative development process
Through-the-line campaign management with good grasp of digital and social landscape.
Strong business sense and ownership, with the willingness to be held accountable
Excellent time management with high attention to detail
Dependable and willing to go the extra mile to deliver quality work
Ability to adapt and the willingness to learn
Excellent verbal and written communication skill (English and Mandarin)
Confident and comfortable dealing with C suite executives
Job no: 493018
Work type: Full-Time
Location: Marina Bay Sands
Categories: Concierge / Front Office
1. Be able to perform check-in and checkout processes utilizing established systems and procedures including appropriately allocating rooms to guests, confirming and executing account payment in accordance with the established credit procedures. This includes ensuring that floats balance at the completion of each shift.
2. Register guest in the Property Management System (OPERA). Record and update all pertinent data into guest folio as needed.
3. Handles guest’s inquiries pertaining to tourist information and local community.
4. Processes Concierge and Ticketing related requests.
5. Competent to operate FCS system, Property Management System (OPERA), and Go Concierge to assist and process with guest requests.
6. Be conversant with manual operations process during shutdown of property management system.
7. Monitor activities in the hotel lobby and report and suspicious characters, items or/and activities to the Assistant Chef Concierge and Concierge Supervisor.
8. Maintain close liaison with all other Departments and to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
9. Be familiar with the local community and major events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
10. Be aware of OSHA (Occupational Safety and Health Act) and practice safety guidelines.
11. Adhere to departmental and organizational benchmarking standards.
12. Supports the Guest Services team with desk operations as and when required.
13. Performs any other duties and responsibilities as and when assigned by the management.
1. Certificate or Diploma in Hospitality Operations from a recognized institution preferred.
2. Prior experience in the same capacity is an advantage.
3. Excellent guest relations and communication skills.
4. Fluent in English, knowledge of additional languages such as Japanese, Putonghua, Korean is an added advantage.
5. Pay attention to details and have strong customer service skills.
6. Is eager to acquire tourist-related knowledge in Singapore.
7. Able to work with minimum supervision.
8. A team player and takes initiative to assist others Team Members when required.
9. Have impeccable follow-through; and “Can Do” attitude and mindset.
Job no: 492508
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
Service all players with general enquiries of the loyalty program at the Loyalty Club desks and designation service locations.
Build a strong membership database using the player tracking system in creating new members accounts and record pertinent contact information.
Assist in keeping database updated with accurate personal information of card members.
Through one-on-one contact, keep players informed of all pre-determined upcoming card programs, promotions, events and offers at Marina Bay Sands.
Thorough understanding of the Marina Bay Sands loyalty program and response to any enquiries from card members regarding the program information.
Develop new relationships with potential players and nurturing existing player relationships.
Be able to maintain portfolio of assigned active and inactive players.
Be able to show results in regards to bringing inactive players back to the Company and be able to maintain players play activity.
Work with Call Centre Reservations to book rooms for qualifying players.
Obtain players’ preferences and feedback to be used as a marketing tool to assist in the development of new events and other incentive programs.
Support event activities by introducing and inviting players to events throughout the year.
Be their point of contact and host customers at the casino events and promotions.
College education in marketing / business and above in related field is preferred.
Minimum two years’ experience within a service or hospitality industry is ideal
Familiarity with gaming industry is advantageous
Fluent in use of Microsoft Office Products (Excel, Word and PowerPoint).
Willing to work shift hours or over weekend
Ability to speak in Mandarin will be advantageous due to high volume of customer from North Asia
Job no: 492328
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
Perform security functions at assigned posts in the gaming and non-gaming areas.
Escort, or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation.
Respond to all emergencies and alarms as directed by Security Operations Centre and Security Management.
Monitor and manage crowd levels within the work environment.
Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
Maintain and apply skills to deal with conflict situations that occur within the work environment in an appropriate manner.
Handle lost and found property in accordance to procedures.
Participate in training programs.
Actively participate in regular performance improvement reviews.
Perform all duties as directed by the Executive Director of Security.
Education & Certification
At least ‘N’ Levels and above.
PLRD license is required
A team player.
Able to handle stress and multi-task.
Good communication skills.
To successfully manage business relationships and execute against identified long-term business opportunities in both pharmaceuticals and medical devices in key Hospital accounts aligned with value-based healthcare to deliver profitable sales growth aligned to the One J&J structure and strategy.
This position reports to the Senior Strategic Account Management Manager.
Understand needs of hospitals to identify opportunities for developing new solutions
Build new and maintain existing relationships with hospitals, payors, insurers and digital tech companies
Launch and commercialize value-based solutions particularly in the digital space
Partner commercial leads to augment existing key account management (KAM) strategies to optimize account development and KAM growth
Lead the organization to deliver against identified KAM projects in strategic hospital accounts
Leverage appropriate franchises and enabling functions to execute KAM projects and to deliver incremental sales beyond base business
Implement effective account coverage to build J&J/Key account relationship
Deliver innovative solutions and service arrangements to customers to deepen key account relationship
KAM Branding and Marketing
Market One J&J to clinical and non-clinical stakeholders
Ensure a consistent branding and messaging for all KAM initiatives and events
Work with the local and regional teams to develop appropriate marketing collaterals with consistent branding and messages across businesses
Deliver high customer engagement scores
Conduct training on KAM initiatives for local marketing & sales team
Access and Government Affairs
Support workgroups in shaping discussions relating to value-based healthcare and market access
Support building of value propositions for tender negotiations
To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company
Minimum Bachelor’s degree; MBA or Master’s degree in business or marketing is preferred
Consulting background is preferred
Minimum 6 years of experience in the healthcare or related industry
Experience in launching and commercializing solutions
Understanding of digital solutions
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization
Strategic thinking and consulting skillset
Achiever who is able to launch and execute projects
Ability to work across a networked organization to deliver results
Comfortable with ambiguity
Sense of urgency
Results and performance driven
This position will be based in Singapore.
Johnson & Johnson Pte. Ltd. (8435)
To support the Vision Care APAC Business Unit Finance (BUF) on the following activities:
Financial Planning and Reporting
Operational Expense Planning and Reporting
Sales Analysis and Reporting
Investment Analytics and Reporting
Quarterly Business Review and Annual Business Planning
Market Performance Commentary
Reporting & analytics
Deliver consolidated reporting & performance analytics work products
Ensure P&L/Balance sheet and headcount plans are consolidated correctly in the system (TM1)
Perform ad hoc reporting & performance analytics – GP analysis, Price volume, Budget vs Actual reports.
Prepare monthly performance decks and BP/Forecast decks adding first line commentary to enable framing by the Business Unit Finance team for the region
Support Regional Office BUF, ESP and Global function leads
Planning & Forecasting
Deliver consolidated Planning & Forecasting analytics work products
Deliver balance sheet forecasting work products
Continuous process improvements
Support ad hoc requests/ projects
Support continuous improvement activities
Assist with training fellow team members
Participate in training to increase knowledge & skill
Perform performance management activities
Ensure policies and procedures are followed
Ad hoc/continuous improvement projects including documentation review and update (SOPs/work instructions etc.)
Assist in the roll out of SLA’s to ensure excellent customer service.
Participate in functional or career development training
Support recruiting, on-boarding, training of new team members
Lead or participate in status or team meetings and provide updates to leadership
Bachelor’s degree majoring in Accounting, Economics or Finance is required. Financial certification in ACA, ACCA, CIMA, CPA, CMA or equivalent is preferred
Minimum 5 years’ in finance, accounting or related business partnering experience
Intermediate to advanced experience in Microsoft applications as well as Microsoft Excel skills required (i.e. Pivot Tables, Formulas, VLOOKUP functions)
Experience with relevant systems preferred (Reporting & planning tools such as TM1, SAP)
Ability to thrive in a multi-cultural environment across all layers of the business
Demonstrated experience in the ability to partner with associates at all levels of the organization
Possess strong communications, framing presentation skills; along with solid interpersonal, negotiating and influencing skills
This position requires a highly motivated individual with strong analytical skills, intellectual curiosity and proven leadership skills
The ability to work independently and handle multiple tasks simultaneously
Strong continuous improvement mind-set
Ability to work on tight deadlines
Demonstrated costumer focus
Johnson & Johnson Pte. Ltd. (8435)
PURPOSE AND CONTEXT OF THE ROLE
Process authorized claims transactions within the required benchmarks and authority limit
Communicate claims decisions in a clear and simple manner
Provide claims handling service to clients and intermediaries
Assist in running claims daily operations
Managing claims staffs
Review current processes and identify, propose and implement improvements with the objective of ensuring all claims are processed timely and accurately according to policy benefits and deliverance of the required quality service of claims handling.
RELATIONSHIPS (INTERNAL & EXTERNAL)
Business, Underwriting and Policy Servicing and System Support Units to ensure appropriate claims handling on ad-hoc basis
Doctors, Diagnostic Centers, Hospitals, and Third Party Administrators to provide cost effective and quality cares on ad-hoc basic
Clients, Brokers, Solicitors, CPF Board, and reinsurers to ensure proper claim document submission and payments on ad-hoc basis
A level/ Diploma/Degree holder
Insurance professional qualifications
Able to communicate effectively with all levels
Good technical knowledge of Life & Health Insurance
Good team player and service-oriented
Results-focused personality is essential
Proficient with MS Office/Excel
2-3 years working experience in the claims department managing life and health claims
Life and Health insurance knowledge are required
Good medical knowledge and Insurance Law practices will be an advantage
Contact Centre Operations consists of:
Customer Service Hall manned by receptionists and Customer Service Executives (CSE) who serve all walk-in customers and advisers,
Switchboard manned by receptionists who answer calls from general lines as well as backup lines when Call Centre lines are down,
Inbound Call Centre manned by a team of CSEs and team leaders who answer calls from specific lines routed through ACD/IVR,
Aviva Online (AOL) secure website accessed by all customers and advisers.
This role is to deliver consistent customer experiences across multiple touch points (Hotlines & Customer Service Pods) in accordance with the company’s service standards and quality objective.
Handle customers’ enquiries, complaints and feedback across all business channels.
Handle escalated calls by new team members.
Execute outgoing calls to contact new customers or follow-up with existing customers.
Perform any other duties or projects assigned by Manager / Team Leads
RELATIONSHIPS (INTERNAL & EXTERNAL)
Public, policyholders and advisers
Tertiary Diploma OR GCE “O” Level with 3 years of relevant working experience
Excellent communication skills
Good command of English & at least one other local language
Has a broad range of call handling experience for life insurance preferred
Good listening skills
Contact centre / Insurance industry (2 years of in-house Contact Centre or 4 years of relevant experience)
Job Number: 00632628
– Job description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
The Accounts Payable Invoice Processor is responsible for processing all pre-coded invoices in the Accounts Payable System on behalf of the client.
Responsible for activities assigned by the Invoice Processing Lead
Required to process invoices, including those with or without a purchase order
Respond to vendor inquiries
Ensures that all invoices assigned are properly accounted for at the end of each business day
Responsible for indexing of invoices before these are processed by the Payments Processor
Has working knowledge of both scanning and Accounts Payable application
To be accurate, efficient and organized within daily responsibilities
Escalates production issues to his/her team leader as appropriate
Complies with all client published policies/ procedures and any legal regulatory requirements in addition to ensuring that Client’s Service Level Agreement is met
– Basic qualifications
Qualifications/Experience Should Include:
Diploma in Accounting, Finance or any Business related course with 3+ years working experience in related field; OR
University Degree holder with 1-year relevant internship/ work experience; OR
Fresh degree holders in Accounting, Finance or any Business related course
Good working knowledge of an ERP system; ORACLE experience would be an advantage
Excellent working knowledge of MS Office
Strong communication skills
Adaptable to learn new processes, concepts, and skills
Demonstrates the ability to work as part of a team
Able to work under time pressure, able to prioritise workload and meet strict deadlines
Strong analytical and problem solving skills
Positive attitude and flexible, especially in the period of month/quarter/year-end closing
Moderate to no travel depending on project involvement
Overtime and On-Call may be required
Local holidays are observed
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
1. Provide advice on all environmental matters to members in the Production Units assigned, including contractors.
Give environmental advice on day to day operations, eg, plant operation, construction, plant modification, maintenance works, transportation and other works conducted in or related to site operations;
Give advice, with regard to environmental aspects on design, selection, purchase and installation of new equipment arising from small to medium sized projects.
Assess and investigate the incident reports with regard to environmental issues and advise on mitigation or preventive measures if appropriate;
2. Ensure that sound environmental control systems and practices are maintained and being well followed by
Reviewing the environmental strategy and control systems with regular confirmation of field practices.
Monitoring environmental performance and provide technical/HSE assistance to the field while advising on ways to improve overall environmental performance.
3. Develop and implement environmental solutions for your designated areas/subject matter, working with cross functional/disciplines and influencing key stakeholders to achieve the Environment tactics/goals.
4. Ensure ENCs and Oil Spills are investigated and reported. Identifying solutions options and to develop projects.
5. Collect the necessary data on environmental performance to produce the environmental reports for the stakeholders and the authorities as applicable.
6. Maintain and continually improve on the Environmental Aspects of the HEMP Implementation Plan.
7. Raise Management of Change (MOC) to solve problems as required.
Safeguard and enhance the licence to operate and reputation of Shell Pulau Bukom Manufacturing Site by assuring compliance to applicable HSE legislation, regulations and Group/DS-M standards.
Drive Bukom’s Environmental Zero Oil Tactic by changing the site field practices and impacting the site’s mindset towards “No Harm to the Environment” and Goal Zero.
Create and maintain environmental awareness through day-to-day basis environmental advice, training/education and campaigns to employees and contractors.
Key Challenges in this job
Balanced environmental advice on plant operation and optimisation.
Advice to operations on maintaining licence compliance.
Information sharing with other Group locations and outside authorities.Causal analysis for incidents to drive improvement and identifying solution options.
Ensure all legal, regulatory, Shell Group and DS-M Environmental requirements are translated into transparent and pragmatic site work processes and procedures.
Assures site delivery on Environmental programmes are met in accordance with local/country regulations and Group environmental standards.
Become the Environment focal point in the Production Unit (PU) assigned. Become part of the PU day team support member to implement Environmental Improvement Programme such as Zero Oil Business Tactic and ensure all activities are conducted and managed in PU are in accordance with agreed Environmental practices and procedure as outlined in the site management system and the necessary environmental performance reporting requirements.
Conduct Environment field walkabout to raise environment awareness and conduct environment field audit to ensure field environment compliance. Monitor, track, drive action items to closure.
Provides environmental support to Projects & T/A event to achieve Goal Zero aspiration.
Responsible for the Environment portion of the comprehensive HSSE Plan for turnaround events and projects, and to ensure environmental practices and/or procedures are communicated and practiced during execution.
Report and investigate ENCs and oil spills with Production Unit (PU) team and lead/assist to develop projects and solutions to problems to prevent recurrence.
Country of Work LocationSingapore
City, State (if applicable)
Work LocationSingapore – Pulau Bukom
Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.
Minimum of 5-8 years of relevant experience as
Environmental Engineer; or Chemical Engineer; or Process Engineer or related disciplines.
Working experiences in a Refinery or Chemical Plant or Oil Industry would be advantages.
Familiar with Singapore Environmental Regulations.
Knowledgeable for ISO 14001 management system.
Demonstrated ability to collaborate effectively with cross-functional business teams.
Excellent interpersonal and communication skills with the ability to interact with all levels of the organization.Technical competency and strong problem solving and trouble shooting skills.
No. of Positions1
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