Business Development Manager wanted by Holiday inn – Singapore

Holiday Inn Singapore

APPLY HERE  (Job Number: SIN002545)

Business Development Manager – Holiday Inn Singapore Atrium (Job Number: SIN002545)

DUTIES AND RESPONSIBILITIES
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
Sell all facets of the hotel
Services existing business through management of account bases
Grows existing business and establishes and pursues leads which will develop business
Monitors existing business and inputs into sales strategy meetings to maximise business
Works with superior in the preparation and management of the Department’s budget
Refers sales leads to appropriate personnel within the InterContinental Hotels Group
Manage the corporate head office and the preferred hotel history for that company
Provides direction on, and conducts market research and analysis
Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
Liaison with advertising agency

Implement direction from Director of Sales and Marketing and Regional Managers
Works with superior on manpower planning and management needs
Conduct client interviews
Entertain clients

Develop and maintain a regular pattern of sales calls, meeting with principals of target market
Travel when required to promote the hotel and develop potential business
Monitors competitors activities and assists in marketing intelligence
Builds profile within local market place through attendance at various events and local market place
Plan and conduct familiarization tours and site inspections
Maintain regular contact with the ICHG hotels in your region and the regional reservation office
Grows existing business and establishes and pursues leads which will develop business
Interfaces with operations on a timely basis
Initiates and prepares tenders for business
Assesses sales and marketing data
Assists with the preparation of new products and services
Assists in the evaluation of sales and marketing activities
Analyses sales mix and likely impact on hotel goals
Stock control of collateral
Collateral input

(Job Number: SIN002545)

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Banquet Events Executive wanted – Holiday Inn – Singapore

Holiday Inn Singapore

APPLY HERE (Job Number: SIN002521)

Banquet Events Executive – Holiday Inn Singapore Atrium (Job Number: SIN002521)
Description
Join us as a Banquet Events Executive in Holiday Inn Singapore Atrium. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we are looking for someone who can

Supervise cash handling and banking procedures
Prepare daily banking and cash flow reports
Deal with irregular payments
Works with Superior in the preparation and management of the Department’s budget
Supervise functions
In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

Set-up and removal of AV equipment for catering clients according to BEO orders
Installation and cabling of video, lighting and sound systems in different areas of the Hotel
Assist with banquet crew in setting up scheduled event interdepartmental special events in regards to equipment load in, curtain hang, chair risers, stage set-up, lighting and sound set-up, tear down and load out
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
Assist with menu and wine list creation
Monitor standards of guest facilities and services
Establish and instruct staff in cash security procedures
Supervise the maintenance of service equipment
Control stock and monitor security procedures
Works with Superior on manpower planning and management needs
Log security incidents and accidents in accordance with hotel requirements
Provide assistance to Banquet Operations & F&B team in setting up of AV equipment for functions and events
Standby during the events to provide assistance
Troubleshoot, repair and maintain the mechanical/electrical functionalities related to all AV requirement

(Job Number: SIN002521)

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Assistant Executive Housekeeper wanted by Crowne Plaza Airport hotel

Crowne Plaza hotel Changi Airport Singapore

APPLY HERE  (Job Number: SIN002615)

Assistant Executive Housekeeper, Crowne Plaza Changi Airport (Job Number: SIN002615)

Join us as an Assistant Executive Housekeeper. Because, for this vital role, you will report to Executive Housekeeper and direct the day to day operation of the Housekeeping Department and assist in the forward planning of the department. Your key responsibilities include
Direct the work assignment of supervisory and non-supervisory personnel
Monitor housekeeping personnel to ensure guests receive prompt and courteous service
Inform other relevant operating departments, of housekeeping matters
Schedule routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms

Inspect guest rooms in all housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replace or refurbish as required.
Supervise outside contractors to ensure contractual compliance
Ensure that consumption of guest supplies is under control
Assist in monitoring and controlling housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests.
Qualifications
Ideally, you’ll have some or all of the following things we’re looking for
At least 2 years of experience in a similar capacity
Effective oral and written communication skills.
Familiar with Microsoft Office applications.
Demonstrated skills in leading and developing a team, collaboration, implementation and execution
Highly organized and detail oriented.

VIP Services Coordinator wanted by Marina Bay Sands – Singapore

APPLY HERE

Job no: 493061
Location: HarborFront Office
Categories: Casino Management
JOB SCOPE

* Attend to Casino patron enquiries and requests through emails and/or voices ensuring their needs are attended to timely and professionally

* Handle patron queries and provide accurate information. As well as, conduct follow up with patron and/or internal stakeholder and respond accordingly

* Communicate information on patrons’ events and promotions on a regular basis with our Branch Offices to ensure casino patron are catered for in every way upon their arrival and departure

* Respond to all patrons or internal stakeholders in a highly professional manner, including ensuring all reservation of rooms; flight and attraction ticket; limousine arrangement

* Verify guest booking forms from Branch Offices and work with International Marketing Operations, Hotel and VIP Services to ensure all guest requirements and arrangements are met

* Escalate promptly request that your beyond your empowerment level to Paiza Services Executives

* Perform all tasks in accordance with Marina Bay Sands policies and procedures, and in compliance to the respective local laws and regulations

* Report to Supervisor on all matters during the shift

* Deliver a professional, prompt and high quality service experience to patron or internal stakeholder over the phone and/or email while maintaining the hotels brand standards and departmental KPI

JOB REQUIREMENTS

* Possesses excellent communication skills and telephone mannerism

* Proficiency in Microsoft Office applications is essential

* Please note the role will be based at our Call Centre office at Harbourfront

 

Guest Experience Consultant wanted by Marina Bay hotel Singapore

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Guest Experience Consultant – Hotel Reservations
Apply nowJob no: 493075
Work type: Full-Time
Location: HarborFront Office
Categories: Hotel – Management
Job Responsibilities

To use selling techniques, relationship building, knowledge of the resort and technical skills provided to optimize the guest experiences
Well-equipped with the knowledge to cross- sell and up-sell all Resort products, services and attractions when handling a reservation and inquiry
To participate in all assigned training workshops and be able to demonstrate the defined acceptable levels of competency when required

To accurately capture, input and verify all relevant information including all additional products, features and services when making a guest booking to provide guests a seamless experience upon their arrival and during their stay
Must be able to work in a fast-paced, high volume and performance-based environment while maintaining the highest level of service quality and performance capability
Responsible for individual performance and incorporating all corrective action plans including required training identified by your manager
Pro-actively seek immediate assistance as needed, address shortfalls in your performance and recognize your abilities
To convey a genuine, welcoming and professional level of communication and service at all times while on the telephone and in any form of written communication
Strictly adhere to all service delivery, selling and technical execution standards in place during the booking process
Strictly adhere to the standards for protocol and decorum in the call center and at all times
Build positive, productive and pro-active relationships with all internal and external parties whom you are required to work with to create a guest booking and overall experience

 

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Consultant wanted by AECOM in Singapore

aecom logo

APPLY HERE

Consultant/ Senior Consultant (Remediation), Singapore, Singapore, Singapore
Business Line Environment

Job Summary

Managing remediation and consulting environmental projects for the current and prospective clients including strengthening business with our key clients in Industrial and Oil & Gas Sector in South East Asia. The focus is on environmental services for Oil & Gas Upstream and Midstream sectors, as well as diversifies Industrial / Oil & Gas services in the Downstream sector. This includes:

Support and where appropriate lead the development of Pursuit Plans on major pursuitso

Set and execute strategies to capture new markets.

Senior-level project and client management and client communication; having experience in working for Government clients of Singapore as an advantage.

Overseeing quality management and quality control on relevant work products.

Mentoring staff on business development and marketing.

Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.

Represent the ethics, vision and full capabilities of AECOM to collaborating companies to develop relationships, win and execute work, including a full range of environmental services

Commit to AECOM’s policies and procedures including in regard to safety, ethics and compliance, the environment, and AECOM as an employer of choice

Minimum Requirements

Over 7 years of relevant experience in environmental engineering or environmental management with project management experience in such services for Industrial/ Oil & Gas Sector.

Leadership and management ability, both for team building and development of business.

Fluent spoken and written English. Ability to speak, read, and write in Mandarin/ Bahasa will be highly regarded to communicate with respective clients.

Strong communication skills (writing, speaking, and presentation) are essential qualities to successfully work on our teams with diverse disciplines and cultures.

Preferred Qualifications

Master’s Degree or Degree in Environmental Science, Environmental Engineering Geology or related field.

Candidates with more experience will be considered for senior/ team lead position.

Business Group Design and Consulting Services Group (DCS)

Requisition/Vacancy No. 187809BR

Finance Manager wanted by W hotel Singapore

w hotel singapore sentosa cove

APPLY HERE

Posting Date May 23, 2018
Job Number 18001GUX
Location W Singapore – Sentosa Cove, Singapore

JOB SUMMARY

The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.

Education and Experience

• 4-year bachelor’s degree in Finance and Accounting or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Management of Accounting Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees internal, external and regulatory audit processes.

• Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.

• Celebrates successes by publicly recognizing the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees.

• Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).

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Sales Admin Executive wanted by Swissotel in Singapore

Swissotel hotel Singapore

APPLY HERE

Primary Location: Singapore-Singapore-Fairmont Singapore & Swissôtel The Stamford
Job Number: VAA01436
This is a Shared Service position and supports both Fairmont Singapore & Swissôtel The Stamford. The Sales Admin Executive will assist to proactively source for business, as well provide support for the sales team in all aspects. This is achieved through the support, coordination, maintenance and/or enhancement of various reports, events, applications, tools and documents that service the hotel sales colleagues.

Summary of Responsibilities:

Reporting to the Senior Director of Sales, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and friendly service
Conduct independently cold-calls
Face-to-face interaction with accounts
Assist to qualify prospect accounts, respond personally, and directs to appropriate sales person and/or follow-up on their behalf in a timely manner
Directly support assigned sellers by assisting in the monthly sales reports
Maintain current sales and promotional literature and have a complete knowledge of hotel’s services and facilities
Ensure prompt and courteous service is extended to both internal and external customers
Provide secretarial duties as required and creating and updating clients’ requirement in Opera
Participate in select sales activities both on and off property. Arrange and participate in site inspections, client functions and familiarization tours as required
Integrate as an effective team player with Sales and all other departments in the hotel as required.

Qualifications:

Minimum GCE “O” Level / Diploma Holder
Computer literacy including Microsoft Office Suite essential
Self-motivated with excellent time management and multi-tasking skills
Opera and Property Manager experience preferred

Social Media promoter wanted by Swissotel in Singapore

Swissotel hotel Singapore

APPLY HERE

Social Media & Promotions Executive, Food & Beverage
 
Job Number: STS00760
Primary Location: Singapore-Singapore-Swissotel The Stamford
Employee Status: Regular

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Located in the heart of the city amidst world-class shopping, entertainment and the Central Business District. One of Southeast Asia’s tallest hotels, Swissôtel The Stamford offers unsurpassed panoramic views of Singapore, with 1,259 guestrooms and suites, coupled with modern amenities, superbly-designed facilities and 16 exciting dining and lifestyle choices for a multi-dimensional experience.

Social Media & Promotions Executive, Food & Beverage

The Social Media & Promotions Executive, Food & Beverage manages social media platforms for specific F&B outlets through dynamic content creation to build an engaged community, enhance brand awareness, product likability and positively influence trial and usage pertaining to tactical promotional activation. He/She should stay tuned to social media trends and engage in research and analysis to develop a compelling and integrated social campaign and improve social media presence and marketing efficacy.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

Oversees Food & Beverage social media accounts management.
Develops engaging, creative and innovative content calendar for regular postings, to engage audiences and promote outlet-focused messages. Social media calendar to coincide with new product releases, promotions, ingredients or other messages.
Ability to take great photos and videos, and create creative copywriting to post on social media channels.
Coordinates with internal stakeholders for creation of content calendar.
Manages social media community by actively interacting with audiences.
Analyses social media campaigns to gather actionable insights on areas for improvement.

Qualifications:

At least Diploma in Marketing or Social Media or related fields
Knowledge of Social Media Platforms, Web Proficiency and Computer Software
Possess proofreading and editing skills
Great Photography skills
Strong Verbal and Written Communication Skills
Swissôtel Hotels & Resorts

At Swissôtel your contribution is important to the success of the Company. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real.

CRM Executive wanted by Royal Plaza hotel Singapore

Royal Plaza Hotel Singapore

APPLY HERE

Your role encompasses all areas of customer relationship management (but are not limited to):

Database Management
 
Perform database extraction, mining and analytics whenever necessary
Co-lead in implementation processes and action plans for proper database collection and distribution in accordance to PDPA
Co-lead in proper maintenance of quality database and their segments
Coordinate with other departments to solve any technical issues related to CRM and Database
Perform monthly assessment on CRM performance including conversion (open rate, CTR and revenue) and overall database (acquisition, retention, engagement)
Loyalty Program

Assist in maintaining hotel’s Loyalty Members database
Co-lead in hotel’s Membership reward and redemption strategies
Assist in marketing initiatives with hotel’s partners and stakeholders
Assist with loyalty program content and engagement whenever needed
Email Marketing

Co-lead in the hotel’s direct email marketing strategies
Assist with email marketing content (text, images, videos) in accordance to brand’s corporate identity and standards
Collaborate with other departments on strategies to drive direct business
Maintain a consistent email marketing calendar and schedule campaign launches in a timely manner
Perform market research and implement best practices for email marketing content and strategies
Perform monthly assessment email marketing effectiveness and monthly reports
Write to us if you can check the following key skills and requirements listed:

Knowledge and experience with Guest Management Software such as Z-Direct will be advantageous
Detail-oriented and highly organised individual with strong interest in CRM and digital marketing
A self-starter, self-driven with propensity to come up with unique ideas and strategies
Strong analytical and problem-solving abilities
Enthusiastic and willingness to learn on the job
Excellent verbal and written communication skills
Excellent interpersonal and coordination skills
Bonus skills: Proficient in using Adobe Photoshop and/or Illustrator, Google Analytics, WordPress or other CMS software