Financial Crime Investigator – AVIVA – Singapore

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REF: R-73981
 
Executive / Senior Executive, Financial Crime & Investigation
Singapore
PURPOSE OF THE ROLE
 
Ensure that monitoring and advisory activities in Aviva FA are effectively managed and kept within the Company’s appetite for Regulatory Risk.
Execution of the Compliance work plan to ensure the compliance function discharges its responsibility to enable and monitor the business’ adherence to laws and regulations.
Responsible in the reporting of anti-money laundering & compliance reports, possible fraud and illegal activities in Singapore Office.

Conduct investigations in relation to customer complaints and market conduct related issues.
 
Efficient in detecting suspicious transactions and clients’ identification and screening.
 
Monitor the fitness and propriety of representatives.

Administration of anti-money laundering and combating financing of terrorist, including:

register and update suspicious activities received

preliminary review of management information generated by system

preparation of suspicious transactions report (STRs)

maintenance of terrorist list input file, politically exposed persons (PEPs) and high risk clients (HRCs)

front-end screening of terrorist and PEPs and HRCs

administer control self-assessment for anti-money laundering / combating financing of terrorism

Administration of anti-fraud

Coordinate and compile CAD / Police requests for information and documents

Assist in the investigation of staff, customer or distributor fraud

Review of suspicious transactions reports or trend analysis.

Assist in preparation of regular statistics / reports as required for internal review or for submissions to the relevant local authorities or Group.

Compliance and Financial Crime training is conducted within internal and regulatory timelines.

RELATIONSHIPS (INTERNAL & EXTERNAL)

Chief Executive Officer

Senior Management Team

Monetary Authority of Singapore

Head of departments

Stakeholders of Aviva FA

Internal Audit

Legal

Group / Regional Risk and Compliance

External auditors

QUALIFICATIONS

Tertiary qualification

Professional insurance qualifications

Professional compliance qualification

CMFAS Modules 5, 9, 9A, CHI, 8 and 8A.

KNOWLEDGE/EXPERIENCE

Proficient in regulations:

Insurance Act

MAS

SFA

FAA

At least 3 -5 years of related experience in the financial services industry in Compliance and able to work independently without close supervision.

Ability to track and follow-up on status of reports to relevant Committees

Project Assistant wanted – AECOM – Singapore

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Requisition/Vacancy No. 198917BR
 
Project Assistant (Site-based), Singapore, Singapore, Singapore
Singapore – Singapore, Singapore
 
Job Summary
 
Perform multiple, related document controls tasks, and apply document control procedures to resolve problems which may be non-routine in nature.

Escalate complex problems as needed, and exchange information related to assignments and document controls procedures.
 
Support members of a project delivery team by coordinating project files, preparing project progress reports, arranging meetings and conference calls, and maintaining files.
 
Perform a variety of administrative tasks in support of document controls maintenance for project.

Use electronic system (PMIS-Newforma) to store and track communications and log documents.

May assemble and bind final copy involving spiral bind or related equipment.

Ensure document qualities which include completeness and accuracy (QA/QC) with established procedures and updates.

Tracking of all incoming and outgoing document correspondences and transmissions for both electronic and hardcopy.

Maintain registers for all submittals project documentations.

Minimum Requirements

Minimum 3 to 5 years of project support related experience is preferred.

Proficient in Microsoft Office

Highly organized in managing multiple task and work in a fast-paced environment.

Able to priories important or urgent matters

Have excellent inter-personal and communication skills in order to interact effectively with colleagues at all levels.

Able to learn project specific procedures and new software independently.

Have the initiative to explore new ways of doing things, recommend improvements and expand knowledge and awareness.

Responsible and takes ownership.

Able to work independently with minimum supervision and positive work attitude.

This position will be based on site.

Preferred Qualifications

Diploma

Talent Management Specialist – AECOM – Singapore

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Specialist/ Senior Specialist (Talent Management), SEA, Singapore, Singapore
Singapore – Singapore, Singapore
 
Job Summary
 
This is a great opportunity to join a leading, global company supporting the development of individuals and teams working on some of the region’s most exciting and complicated building and infrastructure projects. You will be a key member of the SEA talent management Center of Excellence – a small team with a big portfolio!

Support the delivery of talent management programs and processes relating to onboarding, performance management, HR digitalization and employee engagement in SEA
 
Facilitate briefing and training sessions leveraging technology as appropriate
 
Manage content and processes on platforms such as Workday and the AECOM University learning management system

Support the preparation of content and reports for successful rollout of Talent Management initiatives

Manage relationships with internal and regional stakeholders for collaborative engagement

Review Talent Management processes identify barriers and improvement opportunities

Support HR change initiatives and align Talent Management focus and deliverables accordingly

Minimum Requirements

Specialised qualification or a Bachelor’s Degree in Learning and Development, Organization Development, Human Resources Management

6-8 years of relevant experience in Talent Management or Organization Development

Experienced and confident in facilitating face-to-face sessions to audience at all job levels

Experienced in managing Human Resource change projects

Able to consolidate data and communicate analysis

Has strong working knowledge of Microsoft Office for data analytics and reporting

A keen learner who seeks opportunities to develop skills and knowledge

Is proactive and able to work independently

Preferred Qualifications

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

Job Category Human Resources

Business Line Support/Cross Services

Business Group Design and Consulting Services Group (DCS)

Country Singapore

Position Status Full-Time

Requisition/Vacancy No. 197806BR

Administrative Assistant – ATKINS- Singapore

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ASG000004
Support Services
 
Atkins (Singapore) currently have an immediate vacancy and invite you to provide CV’s for the position: Administrative Assistant. This role will provide administration support to the Director and the team based on the respective project. The primary function of this role will be to support the day-to-day operations across their various activities, including the development, implementation and maintenance of office management and financial administration systems, preparation of written correspondence and documentation and liaison with employees, candidates, suppliers and clients.

Job Responsibilities
 
The responsibilities associated with this position are broad, and include, but are not necessarily limited to the following:
 
Preparation of documentation which may include; routine correspondence, draft submissions (solicited and unsolicited), press releases, client and progress reports.

Prepare and/or format and check outgoing correspondence and other documentation, including draft submissions and client reports

Develop, implement, maintain and monitor administrative support services and office management systems for staff.

Develop, implement, maintain and monitor administrative systems including document storage and retrieval.

Prepare and record Purchase Orders associated with Company procurements prior to the issue of orders to suppliers.

Undertake administrative tasks associated with the maintenance of the company’s Information Technology systems.

Organise meetings as required, particularly for Managers including making meeting room or restaurant bookings, confirming with attendees, seeing to refreshment requirements and so on.

Prepare routine correspondence, agendas and minutes of meeting as necessary. Circulate the agenda before meetings and minutes afterwards.

Arrange travel itineraries and accommodation for staff when required as directed by Managers.

Management and maintenance of client and business database.

Undertake general administrative tasks as assigned from time to time.

Demonstrate standards of professional behaviour and ethics that promote and maintain public confidence and trust in the work of the Company.

Implement principles and policies to ensure the development of a productive and harmonious workplace.

Job Requirements

High level organisational skills, coupled with sound interpersonal skills, and a demonstrated record of acting at all times in a highly professional, ethical and responsible manner, with a strong personal commitment to honesty, transparency and accountability with a diverse range of people at all levels.

Proficiency in written and verbal English Language.

Strong written communication skills, with a demonstrated ability to draft reports, minutes and correspondence.

A strong understanding of word processing, data organisation and database applications, including the Microsoft Office range.

A demonstrated high level of motivation and initiative, with a proven ability to plan and prioritise workloads under limited supervision. The ability to work effectively under pressure and meet strict deadlines.

Initiative and willingness to take ownership of tasks and responsibility for their quality and delivery

Flexibility and ability to adapt to changes in environment

Punctuality with attendance and with delivering tasks on time.

Knowledge of, and commitment and capacity to implement, adhere to, and promote the policies of the Company.

Human Resources Advisory Specialist – wanted – ACCENTURE – SG

accenture logo singapore

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accenture logo singapore
accenture logo singapore

Job Number: 00639944
– Job description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Role Summary
 
The Asia Pacific (APAC) HR Employee Service Delivery Senior Processor is responsible for providing HR administration services to the designated client through the ongoing day to day operational work to support client employee across the APAC region.
 
Main Responsibilities
Manage the execution of a range of processes within the HR Shared Services Center (SSC) / client site to provide personnel administration support in accordance with the following processes, including but not limited to onboarding/off-boarding administration, domestic transfer and cross border transfer administration, employees document management, verification letter, contract management, leave management, benefits administration and employee queries
Provide consistent advice and support on relevant HR process to Business Unit (BU) HR teams/ global HR SSC team and individual employees

Ensure all customers’ enquiries are resolved in a timely and effectively
Mentor team members and be point of contact for tier 2 escalation matters.
Maximize the effectiveness of team work within the HR SSC by providing assistance to team leads or other team members
Continuously improve HR processes by undertaking regular reviews
– Basic qualifications
Qualifications
Degree is preferred
Fluency in written and spoken English as well as Mandarin to deal with the client HR team based in China
Knowledge And Skill Requirements
5 to 7years of relevant working experience
Exposure to HR Operations in APAC
Past experience in managing more than 1000 headcount
Experience with shared service environment preferred
Strong analytical and problem solving skills
Demonstrated willingness to work in a flat team structure and develop a range of HR competences
Understanding of general HR policies, procedures and current best practice for APAC countries
Ability to operate with a large degree of autonomy and independence
Able to work at appropriate level of over time to meet challenged timeline requirement

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

ERIR Advisor wanted at SHELL – Singapore

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Shell logo Singapore
Shell logo Singapore

ERIR Advisor
85155BR
Job Description
Accountabilities
Employee Relations and Employee Engagement
Manage local consultation processes and requirements
Manage external risks and ensure compliance with legislative requirements
Develop and work with internal employee networks
Translate global employee relations philosophy to local strategy and plan
Devise interventions aimed at improving quality of employee engagement.
Manage culture and work environment programmes
Drive Diversity & Inclusion agenda for Singapore
Manage high-impact or high-risk disciplinary cases and grievance

Industrial Relations
Develop and leverage relationship with the Union and employer associations
Represent Shell externally as a recognised expert in industrial relations issues
Support Collective Agreement negotiations
HSSE, Compliance & Ethics
Be part of the crisis management team, looking after the HR areas in collaboration with key stakeholders

Lead HR investigations, global helpline complaints and other grievances
Ensure duty of care towards employees and contractors
Support the drive on promoting a culture of Ethics and Compliance.
Dimensions
Shell Singapore has a population of 3000 employees and the ER/IR advisor is responsible for supporting and improving the ER/IR environment, using data to proactively identify emerging ER/IR trends and define mitigations for potential future risks
Reports to the ER/IR Manager
Individual contributor

Country of Work LocationSingapore
City, State (if applicable)

Singapore

Work LocationSingapore – Metropolis
Company Description

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

Requirements

Expertise in employee engagement, industrial relations and complex case management.
Expertise in Singapore ER/IR legislation, regulations, directives, practices and processes.
Ability to identify and understand local external market trends (economic, political, social) and derives insights to drive an effective long-term ER/IR environment.
Strong diagnostic and evaluation skills with the ability to distil key themes and value drivers from complex and sometimes conflicting data and insights.
Strong Influencing and coaching skills

VIP Host wanted at Marina bay sands Casino – Singapore

casino marina bay sands singapore

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casino marina bay sands singapore
casino marina bay sands singapore

Job no: 492366
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
Establish and develop relations with patrons and provide personalized service.
Collate patrons’ preferences and record information into marketing systems and applications.
Meet and Greet patrons at arrival points. E.g: Airport, Ferry Terminal, Hotel Lobby etc.
Perform guided familiarization tours for new patrons and guests of Management.
Attend to the needs and requests of Paiza members. E.g: Assist with Hotel check-in and check-out, making reservations for restaurants, changing flights, room and transport bookings etc, escalating any issue that arises to Senior Executive Host and above.

Assist with reimbursement/s based on the patron’s available complimentary allowance.
Attend to patrons during their visit and Preparation, Coordination and Services provided for patrons utilizing the private gaming salons.
Liaise closely with other departments. E.g. Gaming and Non-Gaming departments’ collaboration to provide excellent service offered to patrons and fulfill their needs.
Facilitate enrollment of Paiza Membership.

Create Patron Tracking accounts and issuance of Paiza Membership cards inclusive of Day Pass and Paiza Supplementary cards.
Manage the Membership Counters to ensure adherence to Casino Regulations vis-à-vis Singaporean Residents vs Non-Residents visiting Paiza areas.
Assist with compiling information for the opening “buy-in” and closing “settlement” processes for Paiza Commission Programs.
Assist with Special Events and Promotions.
Perform handover information and updates to the next shift.
Attend quarterly forums for International Marketing team members.
Mentoring of new hires.
Involvement in Training Programs.
Ad hoc duties when required.
Job Requirements:

High School Degree, college education preferred.
Prior working experience in Hospitality, Sales or Customer Service.
Willingness to work shifts hours (including overnight), Public Holidays and Weekends
Possess good work attitude and communication skills
Comfortable working in smoking environment inside the Casino
English, Mandarin and or Cantonese linguistic skills required as the successful candidate will be required to liaise with English / Mandarin / Cantonese speaking guests.

Marketing Executive wanted at Marina bay sands casino – Singapore

casino marina bay sands singapore

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casino marina bay sands singapore
casino marina bay sands singapore

(Japanese Speaking)
Apply nowJob no: 493661
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff, Casino Management
JOB SCOPE

Assist with all Promotions and Special Events and Direct Marketing Programs
Communicate with advertising, casino marketing, special events, entertainment etc for special events setup and implementation
Communicate with external vendors for gift premiums
Maintain the special events and direct marketing calendar/schedule
Read mail/email proof for the direct marketing and special events programs
Assist with some data post-analysis and compilation of various reports
Handle phone calls in regards to the special events programs
Responsible for the everyday clerical functions of the department
JOB REQUIREMENTS

College degree in Business or Marketing
Will require read only access to ACSC system
Prefer one to two years of experience in marketing and advertising campaigns
Must have excellent communication and computer skills
Very detailed oriented and able to coordinate with other departments
Must be proficient in written Japanese

Executive Host – Japanese speaking – marina bay sands casino – SG

casino marina bay sands singapore

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casino marina bay sands singapore
casino marina bay sands singapore

Job no: 493635
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff

Service all guests with general enquiries of the loyalty programme and Marina Bay Sands amenities at the Loyalty Club desks and designated service locations
Recognise higher-tiered members (i.e. Platinum, Diamond and Paiza/ Elite) and proactively provide the due service, benefits and privileges
Build a strong membership database using the Casino Management System and Customer Relationship Management System in creating new members accounts and record pertinent contact information
Assist in keeping database updated with accurate personal information of card members
Must be able to keep confidential customer information proprietary as access to customer data is necessary

Through one-on-one contact, keep guests informed of all pre-determined upcoming card programmes, promotions, events and offers at Marina Bay Sands
Thorough understanding of the Marina Bay Sands loyalty programme and response to any enquiries from card members regarding the programme information
Use telemarketing as a platform to retain, attract, and develop new and current guests to the property
Check to make sure equipment, kiosks and televisions are in working order and collaterals are well-stocked at the counters and designated service locations at all times
Maintain tidiness of counter and relevance of signage displayed at counter
Obtain guests’ preferences and feedback to be used as a marketing tool to assist in the development of new events and other incentive programmes
Support event activities by introducing and inviting players to events throughout the year
Be the Marketing contact and host guests at the loyalty programme events and promotions
Ensure compliance with company and regulatory policies
JOB REQUIREMENTS

Ability to converse in English and Japanese on business and professional level
College education in marketing / business / hospitality and above is preferred
Experience as a Sales Executive within a service or hospitality industry is preferred
Preference with business development, sales and customer retention programmes from a service industry
Familiarity with service/ hospitality industry is preferred
Fluent in use of Microsoft Office Products (Excel, Word and PowerPoint)
Knowledge/Experience within the service/ hospitality industry is desirable

Guest Service Agent wanted at Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

(Japanese Speaking)
Apply nowJob no: 493439
Work type: Full-Time
Location: Marina Bay Sands
Categories: Concierge / Front Office, Hotel – Management
Job Responsibilities

Front Office
 
Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
Handle room check out including regular checkout, express checkout and video checkout.
Handle cashiering activities including paid-outs, foreign currency exchange, and encashment of travelers’ cheques.

Promote the different categories of guest rooms and MBS operated F&B outlets and offerings.
Familiarize with the local community and stay updated with major events in town to provide appropriate recommendations to guests to enhance their stay in MBS and Singapore.
Maintain close liaison with all other departments to have a good understanding the operational flow to ensure seamless guest experiences.
Monitor activities in the hotel lobby and report any suspicious characters, items or/and activities to the Front Desk Manager.
Perform administrative duties including reports compilation and generation, updating of the system.
Perform any other duties and responsibilities as and when assigned by Management.
Additional tasks to Front Office

Attend to guests upon their arrival at the entrances before the security checks handling their inquiries and responding to their needs
Manage the queue at the entrance by directing the guests to the different designated queues and engaging/ interacting with the guests during the wait to enhance the guest experience at the Casino entrance
Monitor activities at the Casino Entrance and report any suspicious characters, items or/and activities to Security
Handle guests’ complaints and feedback and escalate to higher management if necessary
Provide assistance to guests at the levy kiosks

JOB REQUIREMENTS

Education & Certification

Minimum GCE ‘N’ or ‘O’ Levels.
Qualifications in Hospitality Management from a recognized institution is an added advantage.
Experience

At least 1 year of experience in the same capacity or any other hospitality related capacity
Competencies

Strong customer service and communication skills.
Good command in spoken and written English is essential and any additional languages is an added advantage.
PC Literacy and good typing skills.
Good team player, ability to work with minimal supervision and meticulous
Have impeccable follow-through; and “Can Do” attitude and mindset.
Be willing to work any day and any shift
Well-groomed and professional disposition.
Willingness to work on rotating shifts, weekends and public holiday