Technical Support Analyst wanted at Marriott regional office

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Number 18001TRL
Job Category Information Technology
Location Singapore Regional Office
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly
 
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JOB SUMMARY
Manages and is responsible for field support, escalation, issues, quality control and success of all Regional iT Desktop support

Education and Experience
2 year degree from an accredited college/business/technical school (or the equivalent training/education in respective country).
Information Technology related job experience, hospitality experience is beneficial.

Key Stakeholders

Continent & Regional iT team
Regional team
Project/Property Owners and their team
Property Management (Pre-Opening teams, Executive Committee and Guidance Team, GM, DOF & Property Systems Manager)
Corporate iT Tier in particular Tier 2,3 support
Key Vendors
Area / Corporate Business Partners

CORE WORK ACTIVITIES

Managing Projects and Priorities
Tier-1 Support on technical infrastructure implemented at the Company Managed Office and Hotels, including but not limited to: Email, Desktops, Laptops, and Servers, LAN infrastructure, OS Software, Business Application Systems, High Speed Internet and Guest Facing technologies.
Escalate to Corporate helpdesk and/ or vendor helpdesk as needed.

Managing Key Stakeholders Expectation
Ensuring problems logged on the support website are correctly reported, routed, escalated, tracked and resolved as soon as possible.
Keeping the business clients informed of the statuses at appropriate intervals. Take initiative wherever possible.
Offering technical advice to business clients on technology procurement, best practices and provide local customized documentation as needed, respond to problems and enhancement requests in a timely manner.
Providing on the spot/ad hoc training, document procedures and organize external vendors to undertake training as applicable.

Managing Key Process/Documentation
Updating/maintenance region-wide email distribution / Skype distribution lists.
Conducting random checks of the MIGFS website to ensure that the technology inventory and information is current.
Maintenance of filing system from AP iT perspective.
Keeping the SYSAID system clean and up to date.

ANALYST wanted at Hilton corporate – Singapore

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Job Summary
As an Analyst, Compensation & Benefits – Asia Pacific, you will play a pivotal role in the Asia Pacific Total Rewards team in the day to day operations. You will also be involved in projects within the Compensation and Benefits area such as expatriate benefits administration and consolidation of compensation data to enable continuous support to the APAC countries.
 
The Analyst, Compensation & Benefits – Asia Pacific will be responsible for performing the following tasks to the highest standards:

Consolidation of compensation market data for review and analysis.
Provide expatriate benefits administration support to the team.
Assist in the preparation of international health insurance invoicing for Finance.
Assist to address basic international assignee clarifications on invoice charges.
Support in project management of benefits and delivery of key project aspects.
Provide job pricing for new corporate roles.
Provide quarterly updates on Regional Offices Corporate Pay bands.
What are we looking for?

An Analyst, Compensation & Benefits – Asia Pacific serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Diploma / Graduate degree.
Some work experience within an analytical field.
High proficiency in MS Office with advanced Excel skill set.
Excellent communication skills, with the ability to clearly and concisely express ideas both verbally and in writing.
Absolute discretion and confidentiality regarding sensitive information.
Ability to take initiative to identify and prioritize elements for improvement in accordance with team strategic goals.
Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
Calm, assured and work well with minimal supervision.
Ability to deliver multiple projects to a successful completion is essential.
Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems.
Highly numerate and exceptional attention to detail and accuracy.
Desire to specialize in Compensation and Benefits.

Senior QA Analyst wanted by Marina Bay Sands – Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Senior QA Analyst (IT)
Job no: 493550
Work type: Full-Time
Location: Marina Bay Sands
Categories: Information Technology
Job Responsibilities

Review requirements specifications and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive and well-structured test plans and test cases
Estimate, prioritize, plan, and coordinate testing activities
Design, develop and execute automation scripts using test tools
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Plan and execute System Testing activities
Assist in the coordination of User Acceptance Testing

Participate in various phases of Software Development Life Cycle (SDLC) for Information Services Projects and interface with various Information Services stakeholders such as 3rd party vendor suppliers, development, business analysts and project managers to perform testing activities.
Design, develop, execute new or update existing test estimation, Test plan, scripts, and cases such as Functional/Black box scenario testing, Performance testing, etc.
Develop, design, and maintain test data in development, QA, and UAT environments.
Adhere to IT Quality Control, SDLC, and Project Governance internal and regulatory (Sarbanes Oxley & Casino Regulatory Authority) guidelines, policies, and procedures.
Job Requirements

8+ years’ experience in IT Quality Assurance role
Ability to manage a team of Quality Analysts
Demonstrate applicable knowledge on SDLC, testing methodologies, and frameworks and experience to pro-actively develop sound QA design, plan, solutions, and testing cases.
Proven ability to analyze and solve problems in a service driven organization
Strong interpersonal skills and able to effectively communicate with multiple levels within the organization.
Ability to demonstrate pro-activeness
Ability to operate in diverse environments and cultures and enjoys working in challenging and fast-paced environment.
Ability to manage/balance tactical vs. strategic on-going initiatives.
2-3 years’ experience in software development and able to demonstrate fundamental knowledge of Object-Oriented Analysis and Design, SDLC best practices, and hands on experience in building multi-tiered standalone or enterprise applications.
Worked in a Multi-National Corporation and/or Financial Services Industry
Experience with but not limited to SQA tools such as HP (LoadRunner, ALM, & UFT), QTP.

IT Audit Manager wanted by Marina bay sands hotel – Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

IT Audit Manager Job no: 493514
Categories: Audit
Plan, direct, execute and finalize the audit engagements (including integrated audit that requires IT audit assistance).
Establish audit work programs to effectively evaluate operations, based on best practices, regulatory requirements, and the operating environment.
Identify and recommend opportunities to increase efficiency and effectiveness of operations while maintaining adequate controls to safeguard Company assets. Assess and provide assurance on the effectiveness of remedial actions implemented by management.
Foster a teamwork environment within the group.

Ensure prompt and appropriate reporting of significant audit findings and compliance violations in accordance with Company’s policies.
Reviews the work of other team members and challenges their understanding of audit areas and processes to assure adequate coverage.
Communicate appropriately to process owners and management during and at the conclusion of fieldwork with regard to audit findings.

Review and provide feedback of formal written reports covering the results of audits and present audit findings and recommendations to executive management.
Maintain excellent management client relations while communicating issues, concerns, and recommendations to management clients. Assist other internal auditors in maintaining excellent management client relationships.
Lead, participate in, and monitor work assignments to ensure timely completion of project; conducts thorough review of work papers and report drafts prior to submission to department management.
Review follow up procedures to ensure agreed upon actions plans have been implemented by management as directed.
Coordinate effectively with global audit team to complete global projects as assigned.
Maintain current knowledge of regulatory requirements and professional standards.
Train staff members in internal audit techniques, organizational issues, and departmental procedures and protocols.
Participate in departmental initiatives and projects under the direction of the Vice President and/or Executive Director to develop a world-class internal audit function.
Determine staff scheduling of assignments based on skill levels needed for specific audits/projects.
Work with internal audit management team to identify key areas of risk in its business units and subsidiaries.
Work closely with internal audit management in promptly communicating issues and concerns as they relate to audit assignments and the general operation of the department.
Assist internal audit management to hire, train, develop, and evaluate internal IT audit team members (or assists as required). Ensure that the processes encompass the company’s diversity commitment; compliance with company policies and legal requirements.
Assist with the review and approval of department deliverables including findings and recommendations.
Establish and maintain (or assist with) a quality assurance program and develop and maintain working department audit manual.
Provide input and direction in the development and monitoring of departmental budgets.
Serve as an internal control subject matter expert in the research, development, evaluation and implementation of new technologies and processes to ensure IT audit team’s competitiveness.
Continue professional development through membership and participation in professional associations, development and presentation of in-house training programs, and continuing professional education.
Assist in ASG projects in other locations, as needed and upon local management’s approval.
Perform other related duties as assigned.
Job Requirement

Possess a Bachelor’s degree, preferably in information technology, accounting, business or related field.
Minimum 6 years of progressively responsible experience in auditing/accounting, with 3 years in IT audit and at least 2 years audit management and/or supervisory experience.
“Big Four” public accounting and internal audit experiences are desirable.
Certification required in at least one of the following: CISA/CIA, and desirable in PMP, Prince2, CFE and/or CISSP.
Well-versed with data analytics concept and tools are desirable (e.g. ACL, Power BI, Spotfire).
Ability to manage audit staff, projects, and review audit files to provide appropriate feedback.
Exhibits outstanding leadership, prioritization, time management and multi-tasking skills.
Proficient in Word and Excel; TeamMate experience is a plus.
Knowledge of Sarbanes Oxley (SOX) requirements desirable and auditing or security administration experience in iSeries and Windows environments preferred.

Senior IT Auditor wanted by Marina Bay Sands hotel – Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singaporemarina bay sands hotel Singapore

Job no: 493506
Work type: Full-Time
Location: Marina Bay Sands
Categories: Audit
Be a key “data analytics champion” or go-to-person for the team in identifying data outliers to support risk based audit approach.
Assist in establishing risk based audit work programs to effectively evaluate operations, based on best practices, regulatory requirements, and the operating environment.
Observe and examine transactions, documents, records, reports, and procedures; prepare audit work papers recording and summarizing data pertinent to assigned audits.

Identify and recommend opportunities to increase efficiency and effectiveness of operations while maintaining adequate controls to safeguard company assets.
Demonstrate teamwork by responsively cooperating with other engagement team members, sharing information and ideas, accepting constructive feedback, and accepting additional assignments when appropriate.

Work closely with internal audit management in promptly communicating issues and concerns as they relate to audit assignments and the general operation of the department.
Reviews the work of other team members and challenges their understanding of audit areas and processes to assure adequate coverage.
Communicate appropriately to process owners and management during and at the conclusion of fieldwork with regard to audit findings.
Prepare formal written reports covering the results of audits and present audit findings and recommendations to executive management.
Maintain excellent management client relations while communicating issues, concerns, and recommendations to management clients. Assist other internal auditors in maintaining excellent management client relationships.
Perform follow up procedures to ensure agreed upon actions plans have been implemented by management as directed.
Coordinate effectively with global audit team to complete global projects as assigned
Maintain current knowledge of regulatory requirements and professional standards.
Assist with training of staff members in data analytics, internal audit techniques, organizational issues, and departmental procedures and protocols.
Participate in departmental initiatives and projects to develop a world-class internal audit function.
Continue professional development through membership and participation in professional associations, development and presentation of in-house training programs, and continuing professional education.
Perform other related duties as assigned.
Job Requiremets

Possess a Bachelor’s degree, in Information Technology, Data Science, Science (Mathematics/ Statistical & Analytics) or equivalent, Management Information Systems, Accounting, Business, Finance, or related field.
Minimum 4 years of full-time experience, applicable in Information Technology, Financial/ Statistical/ Data Analysis, Internal/External Audit, or Finance/Accounting.
Experience in using data analytics and statistical tools (e.g. ACL, IDEA, Spotfire, SAS, etc.) is a must.
CPA, CISA, CISM, CIA or certifications related to data science, big data or working towards a certification is highly preferred.
Well-developed analytical, interpersonal, and communication (both written and verbal) skills.
Must have a working knowledge of auditing standards, principles and techniques.
Prior experience at a “Big Four” public accounting firm highly desirable.
Working knowledge of MS Office Suite.
Knowledge of Sarbanes-Oxley requirements and auditing / data analysis or security administration experience in iSeries and Windows environments preferred.
Ability to work in a continuously changing environment.
Must be able to establish good working relationships with audit staff and others.
Maintain a professional, neat and well-groomed appearance adhering to Las Vegas Sands Corporation’s appearance standards.

Commercial Support Analyst wanted – Johnson&Johnson – Singapore

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Commercial Support Analyst – Global Functions-ITLocations: Singapore, Singapore Functions: Planning & Analysis
Requisition ID: 1805655400W
 
With internal talent progression, there is now an opportunity to join the AP BS CoE – Global Functions team. This position will be supporting the ASPAC IT Shared Service Organization. You will have the opportunity to work in a corporate, project focused and capital-intensive environment, with a cross country and cross GOC reach.

Responsibilities of this role include:
 
Daily financial support and business partnering to regional IT team:
Analysis, review and consolidation of monthly and quarterly results: preparation and review of budget versus actual analyses (for projects, departmental expenses and headcount)
Responsibility for the financial closing procedures (in accordance with the Sarbanes-Oxley guidelines) including monthly reporting to Corporate
Responsibility to challenge business assumptions, influence business decisions, quantify cost improvement initiatives

Educate business partners on financial issues and concepts, ranging from daily operations up to long term capital investments
Prepare and assist the business in the yearly Business Plan Process: preparation of templates, support detailed preparation, consolidation of input, challenge results, prepare reporting
Financial support for global ITSS operations projects including project expense tracking & reporting
ASPAC Finance SME for capital & investment expenditure and depreciation
Finance Partner for Global IT Financial Reporting, including monthly reporting
Tracking Cap Ex and appropriation expenses by project
Depreciation and Capital expenditure forecasting
Active engagement with the global team and ensure regional needs are understood and incorporated
Bring forward and implement finance process improvements
Support in ad hoc projects

Qualifications
A University degree in Accountancy/ Finance
2-5 years of relevant business experience is preferred;
Proficient in Microsoft Excel
The ability to work pro-actively, independently and in a team across geographic boundaries;
Strong analytical, conceptual, communication and interpersonal skills;

Data & Analytics Tech Lead wanted – GSK – Singapore

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Data & Analytics Tech Lead, Global Pharma
Requisition ID: WD165682
Position: Full time
Open date: May 22, 2018 2:49 AM
Functional area: Project Management
Required degrees: Bachelors

Your Responsibilities:
As the Data & Analytics Tech Lead, you will provide technical BI and Data expertise across 8 markets (Intercontinental region), through the delivery of BI related projects and services in alignment with the overall BI strategy for the region. The Data & Analytics Tech Lead will possess in-depth technical knowledge of Business Intelligence/Analytics technologies including Big Data, Machine Learning and Visualisation solutions, and the associated data governance practices. In addition, the role requires a deep understanding of project management standards, both traditional waterfall and Agile, as well as solid functional knowledge of Customer engagement, Multi-channel marketing and Commercial Operations processes.

Key Responsibilities and Deliverables

• Leverage strength and depth of BI technology skillset to help shape the Intercontinental BI Strategy in line with industry best practice analytical maturity models, seeking to provide GSK Pharma with a strong competitive advantage in the analytics space
• Design fit for purpose regional BI architecture incorporating key technologies across the data layer, visualization layer and in the advanced analytics (AI) space, ensuring alignment to regional and global BI strategies
• Collaborate with Regional Business Insights and Data leads to scope, design and deliver new BI requirements including innovative analytics experiments (Proof of Concepts and pilots) to help shape future strategy for the region
• Develop a robust adoption plan for the BI tools and solutions across the region, working with the regional business BI & Data leads and LOC BI & Tech teams to build capability and embed the changes
• Contribute to the definition, operation and continuous improvement of BI and Data governance processes across the region, striving for simplification and standardization
• Develop and maintain productive relationships with key stakeholders across Regional Commercial Operations team, Market Tech teams, Market Business Insights analysts, Global technical delivery teams
• Deliver Qliksense data models and visualisations in alignment with User Stories / User requirements, either through hands-on development or via engagement of third parties
• Identify opportunities for improvements to the ways in which we embed usage of our BI tools across the region
• Manage BI project governance, plans, deliverables, resources, budgets, contingency plans, risk mitigation and issue management to drive project outcomes across the region

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Application Analyst wanted by AVIVA in Singapore

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REF: R-66888

Are you game to take on the role of integrating transformative technologies more rapidly into operations? Want to be part of the forefront of digitalisation in the insurance industry? With the inevitable disruption to the insurance industry where every aspect of insurance from service, to product and operations is undergoing a complete revolution, there’s never been a more exciting and compelling time to be part of the IT team in Aviva!

NextGen is a 1 year developmental programme designed to equip young IT professionals like you with a focus on Cloud Computing, DevOps and Agile methodology across the vertical capabilities of Infrastructure & Network management, Applications development & delivery. Work together with a high performing team of system experts across various platforms from mobile to portals delivering digital end-to-end customer journeys for markets across Aviva Asia and beyond.

What’s the wait? Come, join us and seize the opportunity to learn, sharpen your technical skills, and display your ingenuity through this programme specially designed for you!

Roles and Responsibilities:

Assist in analysis of business requirements into system
Develop Technical specifications, Coding, implementation, integration, documentation and user guide according to agreed standards
Maintenance, Support and ensure necessary changes are implemented and documented
Involve in system integration testing and user acceptance testing
Provide user and system support during and post implementation
Maintain allocated applications by trouble-shooting problems and providing effective solutions
Participate in projects, feasibility studies and functional analysis – with a focus on migrating existing applications to a Cloud Computing platform
Job Requirements

Education: Minimum Diploma Holders

Technical skills

Programming: Java, Java EE, Spring Frameworks, Web services (SOAP/RESTful), Apache Camel
Data & Reporting: XML, XSL, FOP, iText, Jasper Report
Database & SQL: Oracle, MS SQL Server
Servers: JBoss EAP, Active MQ, Micro Services, JBoss Fuse, Dockers,
Build Tools: Jenkins, Maven, Gradle, GIT, SVN
Good documentation and communications skill
 Insurance‘s knowledge will be added advantage
Work Experience

With no more than 3 years’ working experience
Prefer candidates have Application Production Support experience for 1 to 2 years Java EE environment system integration (Windows/Linux)
Initiative, independent and good user liaison skill
Insurance company exposure preferred

Technical Analyst wanted by AVIVA in Singapore

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REF: R-66890
 
Are you game to take on the role of integrating transformative technologies more rapidly into operations? Want to be part of the forefront of digitalisation in the insurance industry? With the inevitable disruption to the insurance industry where every aspect of insurance from service, to product and operations is undergoing a complete revolution, there’s never been a more exciting and compelling time to be part of the IT team in Aviva!

NextGen is a 1 year developmental programme designed to equip young IT professionals like you with a focus on Cloud Computing, DevOps and Agile methodology across the vertical capabilities of Infrastructure & Network management, Applications development & delivery. Work together with a high performing team of system experts across various platforms from mobile to portals delivering digital end-to-end customer journeys for markets across Aviva Asia and beyond.

What’s the wait? Come, join us and seize the opportunity to learn, sharpen your technical skills, and display your ingenuity through this programme specially designed for you!

Roles and Responsibilities

Monitoring, fine-tuning, maintaining server health, network utilization, backup jobs and network equipments.
Coordinating administration of Network with regional countries. Ensure uptime of WANs & LANs. Upgrade of codes in network equipment.
IT Infrastructure which included Networks, Communication, Servers, Strategic Solutions and Desktop/Printers
Service Standards, Process & Methods
SLA and Service Quality
IT Security
Execution of assigned tasks or project related work, feasibility studies and functional analysis – with a focus on migrating existing applications to a Cloud Computing platform
Job Requirements

Education: Minimum Diploma holders

Work experience: With no more than 3 years’ working experience, minimum 2 years Technical Support, User Liaison and Insurance Operational exposure

Technical skills

AWS Cloud operation and management.
Windows and Unix Servers, Network, and desktops
Storage, Virtualization and security tools
Netback-up
LAN / WAN Environment and Desktop applications
Communications Technology/Protocol
User communication
Win NT/2K, Exchange, Internet, eCommerce, Web Infrastructures
Technical Knowledge in IBM Power systems, WebSphere, JBOSS, Storage, Virtualization, Backup & DR.
Windows, Unix and Linux Platforms
Security awareness

Financial Analyst wanted by Hilton HQ in Singapore

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ANALYST, CORPORATE FINANCIAL PLANNING & ANALYSIS, FINANCE – ASIA PACIFIC
Hilton Corporate

Job Summary
An Analyst, Corporate Financial Planning & Analysis, Finance – Asia Pacific is responsible for the reporting, analysis and planning of all Asia Pacific corporate overhead departments. This includes providing relevant, accurate and timely management information to the Asia Pacific Functional and Department heads that supports business reviews and decisions. The analyst also supports his/her Supervisor in the monthly forecast & annual budget process, project analyses and tracking and any ad-hoc request.

What are we looking for?

The Analyst, Corporate Financial Planning & Analysis, Finance – Asia Pacific will be responsible for performing the following tasks to the highest standards:

Reporting

Produce & Distribute Corporate Cost Reports to Functional Leaders on a monthly basis
Oversee the distribution of local office Corporate Cost Reports to department heads
Produce the Corporate Cost section for the monthly APAC Management Dashboard
Produce monthly Country P&L Reports
Manage and oversee APAC and GCM Marketing Trackers to ensure actuals and accruals are understood and accounted for
Ensure that all Corporate Cost reporting is relevant, accurate and timely across Asia Pacific
Ad hoc reporting requests
Performance Reviews

Identify potential risks and opportunities in Corporate Overheads and flag out to Supervisor
Review the draft actuals close position of the corporate overhead departments with the Corporate Finance Managers to ensure that actuals are aligned with expectations and variances are identified and verified
Ad hoc performance reviews
Analytics

Undertake monthly reviews on actual results / forecasts to identify potential risks and opportunities
Prepare monthly, year to date and full year bridging for key expense lines
Prepare and submit the Actuals & Forecast Analytics reports to International / Global FP&A Team
Ad hoc analysis and support to International / Global FP&A Team
Forecast Process

Oversee the monthly forecasting process for all Asia Pacific corporate cost centres
Manage the forecast upload into the Hilton Hyperion Planning Corporate system
Review APAC forecast proposal to ensure it is aligned with Functional Leaders expectations
Produce Forecast bridging report to ensure all incremental and variances to prior forecast are supported and understood
Budget Process

Oversee the annual budgeting process for all Asia Pacific corporate cost centres
Manage the budget upload into the Hilton Hyperion Planning Corporate system
Review APAC budget proposal to ensure it is aligned with Functional Leaders expectations and corporate budget guidelines
Produce Budget bridging report to ensure all incremental and variances to prior year are supported and understood
Support to Asia Pacific Functional Leaders

Undertake specific department analysis
Assist functions in ensuring operations are in accordance with budgeted expenditure expectations
Undertake scenario analysis to support strategic decision making
Ad hoc analysis and support to the Asia Pacific Functional Leaders
Supportive Role

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Ensure timely customer satisfaction (external and internal) on inquiries and requests
Keep up to date on all financial systems and mapping tables
Work with corporate finance in coordinating accounting changes / variances within the various platforms
Assist to submit Hyperion Planning Corporate systems’ departmental access requests for Corporate Finance Managers
Attend corporate and operations finance meetings as required
Assist in special projects as required. Report actions taken or procedural changes necessary to prevent recurrence.
Assist corporate finance with financial issues and irregularities. Recommend and help implement appropriate corrective actions.
Any and all other job duties as assigned