Housekeeping Service Executive – Fairmont Singapore & Swissôtel The Stamford – Singapore-Singapore

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Job Description – Housekeeping Service Executive (VAA01510)Employee Status:
Regular
Housekeeping Service Executive
The position is responsible for cleaning and maintaining the quality of guestrooms and the guestroom experience through the active supervision of Team Leaders in the first year. With successful performance- he/she may be trained into a supervisory/management position in the second year and assist the Assistant Manager for smooth and efficient running of housekeeping operations.
MAINTAIN THE CLEANLINESS AND QUALITY OF GUESTROOMS
Clean and correctly supply 16 rooms or its equivalent in the work shift
Adhere to the 20 steps cleaning method when servicing/cleaning guest rooms
Ensure guest rooms are completed in accordance to LQA Standards
Report any damages or loss of linen- furniture- fixture and equipment to the supervisor/housekeeping coordinator
Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator
Update guest room status according to procedure
PROVIDE GUESTROOM EXPERIENCE THAT MEETS GUESTS` EXPECTATIONS

Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities

Hand in all property left by the guest from checkout room to Housekeeping Office

Ensure that no guest property including cash is removed whilst cleaning

Report immediately to Team Leader and Assistant Manager if a guest item should be accidentally damaged or broken

Report all accidents- major or minor to the Team Leader immediately when the accident occurs and Team Leader must be present at scene to examine circumstances

Remove all In Room Dining trays and trolleys and leave in the service areas without causing obstruction

Carry out turn down service for guest rooms according to the standards set out during the evening the shift

Carry out daily duties and interactions using the Heartist® approach

INVOLVEMENT IN WIDER JOB FUNCTION ACTIONS/RELATIONSHIPS

Ensure that safe working practices are followed including emergency procedures

Comply with hotel and department policies and procedures at all times

Carry out any other duties as and when assigned by the Management of the Hotel and department

Additional Responsibilities in Second Year

MAINTAIN THE CLEANLINESS AND QUALITY OF GUESTROOMS

Inspect and maintain rooms- corridors and service areas on a daily basis in the respective range assigned and to ensure brand cleanliness and appearance meet room quality standards

Daily Inspect rooms: checkouts- vacant- VIP- Out-of-Service and special attention rooms

Control and minimize out of service rooms during high occupancy

Inspect make up rooms and checkout rooms daily as per quota assigned

Checking the functional operation of each room- liaison with Engineering and IT to rectify issues

Assist in scheduling colleagues for work assignments- managing labor cost based on required hours/room quota

PROVIDE GUESTROOM EXPERIENCE THAT MEETS GUESTS` EXPECTATIONS

Liaise with Coordinators and Front Office for the release of rooms

Lead a housekeeping shift to personalize the in-room guest service whenever possible

Check the preparation of VIP and Swissotel Guestrooms and amenities

Induct and train the Housekeeping team to focus on welcome and communication when guests are on floors / in rooms

Lead guest service and the team using the Heartist® approach
SUPERVISION OF THE HOUSEKEEPING TEAM

Induct and train room attendants in technical skills and processes as outlined in the Keys to Success manuals

Manage team within guidelines provided in the colleague handbook

Oversee the provision of room supplies- cleaning equipment- linen- and chemicals

Coach room attendants to constantly improve or maintain performance- give guidance where performance is below expectations

INVOLVEMENT IN WIDER JOB FUNCTION ACTIONS/RELATIONSHIPS

Participate in departmental leadership activities as a member of the team

Maintain levels of confidentiality and discretion for guests

Develop own knowledge and skills
as a contributing member of the Housekeeping team

Qualifications:

Diploma in hospitality or related field

Willing to Learn

Housekeeping/Supervisory experience in similar level of luxury hotel Certified Trainer or on Job Trainer preferred.

Competencies

Technical skills for Housekeeping/Coordinator

Supervisory and leadership skills – collaborative- enabling- and entrepreneurial

Interpersonal skills well developed with guests- colleagues- and management

Use/knowledge of PMS e.g.- Opera- E-Housekeeping

Able to solve problem/make decision within scope

Attention to detail especially cleanliness- room presentation

Able to work independently- reliable- self-directed- self-motivated

Logistics Attendant – Marina bay Hotel – Singapore

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Logistics Attendant
Apply now Job no: 493887
Work type: Full-Time
Location: Marina Bay Sands
Categories: Procurement & Supply Chain
JOB SCOPE
Inspect food and beverage shipments for temperature- hygiene- quality- shelve life- labeling and marking requirements.
Inspect counts- weights- and case packs of incoming shipments to verify information against purchase orders.
Perform put away for cargo received into proper warehouse locations.
Perform picking internal requisitions from warehouse locations and execute internal distribution
Perform data entry- generate reports- and update Goods Receiving and Goods Issue in warehouse management system (WMS) accurately.
To deliver the received items to all the internal users within the entire property in a timely manner and in good condition

Perform daily cleaning of operations area at end of shift

Other duties as assigned or directed by management

_JOB REQUIREMENTS_

GCE O-level and above.
Ability to handle mobile handheld devices & tablets is a must.
At least 2 years of hands-on experience in Dock Receiving- Put away- and Picking operations in either the Food & Beverage or Hotel industry.
Possessing a valid Forklift Driving license will be a plus.
Able to lift 20kg on a consistent basis and walk long distances.
Be able to work indoors and be exposed to various environmental factors such as- but not limited to CRT fatigue- noise- dust- and be able to access all areas of the property.
Work in a fast-paced- busy and somewhat stressful environment.
Willing to perform shift working hours.

Steward (Kitchen) – Singapore Marriott Tang Plaza Hotel – Singapore

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Job Number 190004R4
Job Category Food and Beverage & Culinary
Location Singapore Marriott Tang Plaza Hotel| Singapore| Singapore VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Operate and maintain cleaning equipment and tools| including the dish washing
machine| hand wash stations pot-scrubbing station| and trash compactor. Wash
and disinfect kitchen and store room areas| tables| tools| knives| and
equipment. Receive deliveries| store perishables properly| and rotate stock.
Ensure clean wares are stored in appropriate areas. Use detergent| rinsing|
and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect|
pull| and stack cleaned items| send soiled items back for re-scrubbing and re-
washing. Rack and spray all racked items with hot water to loosen and remove
food residue. Sort| soak| and wash/re-wash silverware. Breakdown dirty bus
tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas
in assigned departments. Dispose of glass in the proper containers. Break down
cardboard boxes and place them and other recyclables in the recycle bin.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Protect company assets. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others; support team to reach common
goals. Ensure adherence to quality expectations and standards. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 50 pounds
without assistance. Stand| sit| or walk for an extended period of time. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Perform other reasonable job duties as requested by Supervisors.

_

F&B Service Attendant – Marina bay Hotel – Singapore

APPLY HERE

F&B Service Attendant
Apply now Job no: 493902
Work type: Full-Time
Location: Marina Bay Sands
Categories: Front Of House
Job Scope:
Responsible for handling food and beverage orders and serving guests
Provide friendly- excellent service to all guests
Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service
Assist guests on their respective requests- conduct suggestive and up-selling- well-versed in all aspects of the men
Handling all restaurant telephone and email reservation enquiries
All other administrative duties in the restaurant

_Job Requirements:_

Minimum Secondary school education with O’ Level passes; Diploma in any field is an advantage
Minimum 1 year in a guest service/guest contact roles- preferably in a hospitality organization
Able to work on rotating shifts- weekends & public holidays
Possess a well-groomed- professional appearance

Runner (Houskeeping) – Singapore Marriott Tang Plaza Hotel – Singapore

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Job Number 1900088H
Job Category Housekeeping & Laundry
Location Singapore Marriott Tang Plaza Hotel| Singapore| Singapore VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Transport linen carts with clean laundry from laundry room to storage rooms on
each floor of property. Replenish linens in the linen rooms based on the
amount of linens needed for each floor as noted on the linen distribution
form. Return cart to designated area at the end of shift. Clean and organize
items stored in laundry room| supply/storage closets| linen room| and/or
uniform room. Identify and report preventative or other maintenance issues in
public areas or guest rooms.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Move at a speed
that is required to respond to work situations (e. g.| run| walk| jog).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move over sloping| uneven| or slippery surfaces
and steps. Move up and down a ladder. Move up and down stairs and/or service
ramps. Continual use of manual dexterity and gross motor skills with frequent
use of bi-manual dexterity and fine motor skills. Move| lift| carry| and place
objects weighing less than or equal to 55 pounds without assistance and in
excess of 55 pounds with assistance. Ability to push and pull a loaded
housekeeping cart and other work-related machinery over sloping and uneven
surfaces. Visually verify and interpret written documents. Stand| sit| kneel|
or walk for an extended period or high frequency across an entire work shift.
Perform other reasonable job duties as requested by Supervisors.

_

Steward (Kitchen) – Singapore Marriott Tang Plaza Hotel – Singapore

APPLY HERE

Job Number 190004R4
Job Category Food and Beverage & Culinary
Location Singapore Marriott Tang Plaza Hotel| Singapore| Singapore VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Operate and maintain cleaning equipment and tools| including the dish washing
machine| hand wash stations pot-scrubbing station| and trash compactor. Wash
and disinfect kitchen and store room areas| tables| tools| knives| and
equipment. Receive deliveries| store perishables properly| and rotate stock.
Ensure clean wares are stored in appropriate areas. Use detergent| rinsing|
and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect|
pull| and stack cleaned items| send soiled items back for re-scrubbing and re-
washing. Rack and spray all racked items with hot water to loosen and remove
food residue. Sort| soak| and wash/re-wash silverware. Breakdown dirty bus
tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas
in assigned departments. Dispose of glass in the proper containers. Break down
cardboard boxes and place them and other recyclables in the recycle bin.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Protect company assets. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others; support team to reach common
goals. Ensure adherence to quality expectations and standards. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 50 pounds
without assistance. Stand| sit| or walk for an extended period of time. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Perform other reasonable job duties as requested by Supervisors.

_

F&B Service Attendant – Marina bay Hotel – Singapore

APPLY HERE

F&B Service Attendant
Apply now Job no: 493902
Work type: Full-Time
Location: Marina Bay Sands
Categories: Front Of House
Job Scope:
Responsible for handling food and beverage orders and serving guests
Provide friendly- excellent service to all guests
Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service
Assist guests on their respective requests- conduct suggestive and up-selling- well-versed in all aspects of the men
Handling all restaurant telephone and email reservation enquiries
All other administrative duties in the restaurant

_Job Requirements:_

Minimum Secondary school education with O’ Level passes; Diploma in any field is an advantage
Minimum 1 year in a guest service/guest contact roles- preferably in a hospitality organization
Able to work on rotating shifts- weekends & public holidays
Possess a well-groomed- professional appearance

Logistics Attendant – Marina bay Procurement & Supply Chain – Singapore

APPLY HERE

Logistics Attendant
Apply now Job no: 493887
Work type: Full-Time
Location: Marina Bay Sands
Categories: Procurement & Supply Chain
JOB SCOPE
Inspect food and beverage shipments for temperature- hygiene- quality- shelve life- labeling and marking requirements.
Inspect counts- weights- and case packs of incoming shipments to verify information against purchase orders.
Perform put away for cargo received into proper warehouse locations.
Perform picking internal requisitions from warehouse locations and execute internal distribution
Perform data entry- generate reports- and update Goods Receiving and Goods Issue in warehouse management system (WMS) accurately.
To deliver the received items to all the internal users within the entire property in a timely manner and in good condition

Perform daily cleaning of operations area at end of shift

Other duties as assigned or directed by management

_JOB REQUIREMENTS_

GCE O-level and above.
Ability to handle mobile handheld devices & tablets is a must.
At least 2 years of hands-on experience in Dock Receiving- Put away- and Picking operations in either the Food & Beverage or Hotel industry.
Possessing a valid Forklift Driving license will be a plus.
Able to lift 20kg on a consistent basis and walk long distances.
Be able to work indoors and be exposed to various environmental factors such as- but not limited to CRT fatigue- noise- dust- and be able to access all areas of the property.
Work in a fast-paced- busy and somewhat stressful environment.
Willing to perform shift working hours.

Butler – Hotel Services – Marina bay General Services – Singapore

APPLY HERE

Butler – Hotel Services
Apply now Job no: 492474
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
_JOB SCOPE_

Summary of Key Responsibilities
Responsible for attending to all guests requests and ensure that they are fulfilled to guests| satisfaction according to the prescribed standards.
Demonstrate an enjoyment and enthusiasm for work through effective relationships with other staff and by adopting a |can-do| approach to all tasks assigned.
Review all in-house- arriving and departing VIP guests on a regular basis; process the check-in and check-out process in a timely and professional manner.
Service- clean and turndown all butler suites and rooms

Be familiar with the set-up and functionality of all equipment in the suites

Escort guests from the front of the hotel to the suites and serve the guests as needed- such as hotel tours- suite tours- detailed explanation of services- unpacking and packing luggage.
Responsible for taking food and beverage orders for in-suite dining and serving the items.
Attend to all aspects of service within suites including food and beverage service- linen- restocking amenities- equipment and supplies.
Attend to laundry- dry cleaning- ironing- mending and shoe polishing where required
Attend to any personal errands as needed by VIP guest.

Handle guest requests made through incoming calls and perform follow-ups at Butler Command Centre.
Anticipate guest needs- respond promptly and acknowledge all guests upon arrival; maintain positive guest relations and ensure guest satisfaction at all times.

_JOB REQUIREMENTS_

__

Diploma in Hotel / Hospitality / Tourism Management or equivalent vocational qualifications.
Be proficient with the relevant property management systems to handle check-ins and guest registrations.
Proficient in all aspects of food and beverage services skills including in-suite dining and well-versed in wines / spirits knowledge.
Possess exceptional guest relations and services skills and passion.
Possess a discreet- professional- well-groomed disposition is a must for this position.
Comfortable with rotating shift work- including PH and weekends

Housekeeping – Supervisor – The Ritz-Carlton – Singapore

APPLY HERE

Job Number 18003IAW
Job Category Housekeeping & Laundry
Location The Ritz-Carlton| Millenia Singapore| Singapore| Singapore VIEW
ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

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