Assistant Manager wanted at AVIVA – Singapore


Work within a team responsible for the account management of allocated partnerships establish and sustain good working relations for the long term growth of business.
Within the team, a more senior / experienced role holder will be assigned personal accountability for the business plan of the respective partner & / or specific projects of the function.

This role will also work closely with the team to deliver on the strategic direction to achieve sales target and business objective as well as to ensure all sales and operational processes are compliant with the regulatory & compliance requirements.



This role shall work closely with the Team Lead / Senior Business Development Manager and the team to implement the strategic direction of the partnerships under their care and shall ensure that the achievement of their targets and business plan is in congruence with the department’s overall objective.

Where appropriate, takes a lead role with stakeholders at a working level to discuss sales management approaches for target clients.

Responsible for promoting an environment where a risk management culture can flourish.


From time to time, will be assigned the lead role in the development of sales ideas for the Intermediary Distribution team, including the training of the team.

Where necessary, the role holder shall engage and collaborate with other internal Aviva departments to up the level of operational service standards and for the delivery of business plans.

Create and maintain a risk management environment that ensures risks taken by the function are identified, assessed and frequently monitored, managed and reported against.

Effective Risk Management/Governance

Ensure that all sales & operational processes are compliant with all regulatory requirements, executed to the highest standards and within budget.

Identify, own and manage key risks and controls relevant to your role. Maintain appropriate records and ensure that controls are well designed and operating effectively to keep the risks that they mitigate within Aviva’s tolerance level. Report and escalate the status of the relevant risks and controls as appropriate.

Responsible for compliance with applicable laws and regulations (including personal regulatory accountabilities in relation to fitness and propriety), and relevant Aviva’s Business Standards. Ensure that employees receive adequate training to fulfil their compliance obligations. Ensure that new regulatory requirements impacting the department/function are implemented, and an effective process is in place for regulatory consultations to be reviewed and analysed by subject matter experts. Undertake regular self-assessments of the effectiveness of controls using tools such as regulatory obligations mapping to confirm compliance. Ensure that potential control gaps, failures or breaches that could or have already resulted in a regulatory breach are escalated in accordance with issued guidelines.


Internal Relationships

Business Management

Customer Service

Product Management & Funds Advisory

Legal & Compliance


Distribution Operations

External Relationships

Distribution Partners ( management , advisers and the support staff of our partners)

External Agencies / Service Providers / Vendors


Preferred Degree in Business/Finance/ Accountancy


At least 5 years of experience in the financial services industry, of which 3 years are in insurance sales or a sales management role.

Some knowledge of the Life insurance industry with knowledge in Life Health and ILPs products.

Preferred experience in B-to-B business, account management and relationships.

Working knowledge of regulatory requirements in relation to insurance products.

Self-motivated with the ability to identify key issues and recommend practical solution.

Good communication and interpersonal skills.

Highly adaptable to changes

IT Compliance Specialist wanted by Marina bay sands – Singapore

Marina bay sands hotel Singapore


marina bay sands hotel Singapore
marina bay sands hotel Singapore

Job no: 493555
Work type: Full-Time
Location: HarborFront Office
Categories: Information Technology

Coordinate and support IT compliance activities across technology and business projects
Supporting subject access matter – Internal and external
Supporting all IT aspects of SOX external / internal reviews and audits
Execution of procedures and controls to assure compliance with applicable regulatory and legal requirements as well as good business practices
Execution of formal risk analysis and self-assessments program for various Information Services systems and processes
Supporting and tracking of IT Delivery and Operation teams on remediation of new and outstanding issues

Review and update of policies on yearly / quarterly basis
Lead execution of compliance assessments – Self assessment, etc and ensure assessments completed timely
Liaise with IT Delivery on preparation of Technical Incident Report (TIR)

At least 4 – 5 Years proven Industry experience on designing and implementing Business Process Improvement
ASQ Certified Quality Auditor (CQA) or Certified Software Quality Engineer (CSQE) is desirable
Knowledge of SOC1, SOC2 reporting standards
Knowledge of PCI DSS standards
Knowledge and experience of SDLC, Change Control, and SQA methodologies, techniques, and general principles
Knowledge of regulatory directives (e.g. Sarbanes-Oxley) as it relates to the controls required from systems and IT processes
Ability to collaborate and work well with key business partners and internal IT
Knowledge and experience in performing risk assessments
Knowledge and experience in mapping 3rd party vendor procedures against SOX controls
Knowledge and experience in defining the Segregation of duty matrix for IT department

Compliance Manager wanted – SHELL – Singapore

Shell logo Singapore


Job Title Compliance Manager – Asia Pacific
Work Location Singapore – Metropolis

Job Description Job Purpose:
The AP Compliance Manager supports relevant functions in Shell Eastern Chemicals (S) (“SECS”) with respect to regulatory compliance needs related to customer and supplier transactions. Such regulatory compliance needs include: customs import/export requirements, Free Trade Agreements (“FTA”), dual-use product controls, Goods and Service tax (“GST”) and excise duty declarations, SOX controls, etc.

As regional representative of the global Chemicals Trade Compliance Network, which operates and governs trade compliance regulatory and fiscal requirements.
Understanding/monitoring trade compliance risk & exposure, for developing/rolling out/maintaining processes/procedures/controls to effectively manage this risk, for monitoring & ensuring the effectiveness of these processes/procedures/controls, for following up legislation changes and ensuring regulatory compliance by taking the lead to coordinate with relevant functions and addressing such changes with appropriate Management of Change.
Development and maintenance of contacts with internal and external.
Provide advice and support to SECS on trade compliance and Free Trade Agreement (“FTA”) matters for contract negotiation and preparation.
Specific Accountabilities:
Apply Customs regulations to business transactions ensuring corporate customs compliance, including handling tariff classifications of imported/exported merchandise, valuation issues, country of origin determinations, applicability of embargoes and/or sanctions programs, and Free Trade Agreement-related issues and managing customs audits and duty minimization programs.
Benchmark best practices with respect to international trade for the regional business.
Develop, implement and manage Asia Pacific customs related projects and activities that enhance customs compliance, secure cost-saving opportunities and minimize overall customs liabilities.
Interface with product lines and supporting functions, manufacturing plants, customs clearance agents and freight forwarders to ensure compliance to all government import/export regulations.
Contract holder for SECS customs clearance agents.
Promote the Shell General Business Principles and Code of Conduct.
Develop and provide training/expert guidance to customer centre, commercial, operations and other parties involved in trade compliance related activities.
Manage the risk matrix for regulatory compliance areas related to SECS’s business and develop and implement fit-for-purpose trade compliance programs, processes and controls.
Understand trade legislations and regulations relevant to SECS’s transactions (including import and export regulations), monitor changes in such legislations and regulations and assure appropriate Management of Change (process changes, training, etc.) to assure compliance in view of such changes as well as in case of business/organizational changes. This includes interfacing with Indirect Tax and Shell’s Shared Service Centers to assure compliance with GST and other duty changes.
Custodian of licenses and permits (including import licenses).
Process owner for Operations and Commercial SOX controls & processes.
Implement and manage, as required, compliance programs mandated by Group or Downstream in conjunction with the Chemicals Governance Risk & Assurance Manager.
Assure document retention for regulatory compliance related documents (e.g. export licenses, Letters of Indemnity, excise duty certificates, FTA certificates, REACH, etc.) in line with Group Records Management requirements.
Assure SECS staffs are competent with relevant legislation and regulations by providing fit-for-purpose training programs.
Proactively advise management on recommendations to address gaps/issues related to regulatory compliance and provide input to support the annual Letter of Assurance.
Develop and maintain effective networks with various stakeholders (internal stakeholders, Indirect Tax, SBSC (Shell Business Service Centers), Customs, industry consortia, etc.) to stay abreast of and influence developments in the regulatory compliance arena and to anticipate required changes.
Degree in any discipline with minimum 5 years of relevant working experience, preferably in Petrochemicals industry.
Comprehensive knowledge of Singapore Customs import/export regulatory requirement and import/export Asia Pacific import/export regulations.
Hands on in-depth experience interpretation and utilizing Free Trade Agreement (FTA)
Good knowledge of Product Harmonized System (“HS”) classifications
Experience in managing Customs Clearance Agent