Cluster Account Director| Sales Centre – The St. Regis Singapore

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Job Number 19000PQE
Job Category Sales and Marketing
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Responsible for proactively soliciting and managing group/catering-related
opportunities. Manages group/catering opportunities not handled by the Event
Booking Center. Actively up-sells each business opportunity to maximize
revenue opportunity. Achieves personal and team related revenue goals. Ensures
business is turned over properly and in a timely fashion for proper service
delivery. Responsible for driving customer loyalty by delivering service
excellence throughout each customer experience. Provide service to our
customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Identifies new group/catering business to achieve personal and property
revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions
and property needs.

• Monitors same day selling procedures to maximize room revenue and control
property occupancy.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Conducting Daily Sales Activities

• Responds to incoming group/catering opportunities for the property that are
outside parameters of the Event Booking Center.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Provides excellent customer service consistent with the daily service basics
of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Partners with Event Management and/or Operations in providing a customer
experience that exceeds the customer’s expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Attends pre- and post-convention meetings to understand group needs| obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels and overall satisfaction.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| Strategic Accounts) to ensure sales efforts are
coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Participates in and practices daily service basics of the brand.

_

Accounts Executive / Senior Executive – CBRE – Singapore

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Accounts Executive / Senior Executive
Singapore – Singapore
Ref#: 19009430
Date published: 13-Mar-2019
Overall Job Responsibilities:
Provide financial reporting services and prepare client financial statement packages for a portfolio of CBRE clients and properties.
Apply cash and accrual accounting principles to prepare- analyse- maintain and deliver complete and accurate financial reports in a timely manne
Undertake financial analysis and variance commentary in monthly reporting packs
Create and post journal entries; ensure that all expenses- receipts- owner|s distributions- funding requests and other transactions for the accounting period have been accurately posted
Perform month end reconciliations for GL and TB including accruals and prepayments.
Perform bank reconciliations for all bank accounts within the portfolio.
Participate in budgeting and forecasting- for existing or new property and client transitions

Participate in property tax calculations

Coordinate and participate in year end audits for the portfolio

Maintain property billings including rental- recurring and sundry charges; assist in managing arrears collectio

Process payment runs including funds requests.
Preparation of GST schedules for quarterly lodgement.
Other responsibilities and tasks assigned from time to time.

Requirements

A minimum of 2-3 years prior accounting- finance or related experience required. Experience with real estate accounting software (MRI / Yardi) preferred.
Excellent written and verbal communication skills; Able to provide efficient- timely- reliable and courteous service to customers and to effectively present information.
Strong organisational and analytical skills.
Ability to work independently and possess initiative- and at the same time can thrive in a team environment.
Able to meet deadlines of the portfolio|s requirements.

Director of Sales & Marketing – Le Meridien Singapore

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Job Number 19000NMZ
Job Category Sales and Marketing
Location Le Meridien Singapore| Sentosa| Singapore| Singapore
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Functions as the leader of the property’s sales department for properties with
bookings over 300 peak rooms and significant local catering revenue. Manages
the property|s reactive and proactive sales efforts. Provides day to day
leadership to sales associates to achieve property sales objectives with
overall responsibility for achieving booking goals and property revenues.
Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives. Evaluates the property’s participation in the various sales
channels (e.g.| Area Sales| Group Sales within the Sales Office| electronic
lead channels| etc.) and develops strong working relationships to proactively
position and market the property. Manages the marketing budget to enable
development of property specific campaigns| promotions and collateral to drive
revenue and meet property objectives. Interfaces with regional marketing
communications for regional and national promotions pull through. Develops and
implements property–wide strategies that deliver products and services to meet
or exceed the needs and expectations of the brand’s target customer profile
and property associates and provides a return on investment to the owner and
Marriott International.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 4 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 2 years experience in the sales and
marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience| demonstrating progressive career growth and
a pattern of exceptional performance.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand
generators in the market.

• Manages the property|s reactive and proactive sales efforts.

• Determines and develops marketing communication activities| in conjunction
with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends
that may lead to changes in sales strategy to meet or exceed customer
expectations.

• Reviews the Strategic Alignment Review (STAR) report| competitive shopping
reports and uses other resources to maintain an awareness of the hotel’s
market position.

• Researches competitor’s sales team strategies to identify ways to grow
occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales
strategy.

• Suggests innovative marketing ideas and develops deployment strategies to
continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales
and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager| property leadership
team| Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales| Group Sales| Revenue
Management| Event Management| Regional Marketing Communications and other
hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to
acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to
augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand (e.g.| |
Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics| Renaissance
Hotels and Resorts (RHR) Savvy Service Basics| Courtyard| SpringHill Suites|
Fairfield Inn Basics of the Day| Residence Inn Daily Huddle| or TownePlace
Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales
while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues| controlling
expenses and providing a return on investment for the owner and Marriott
International.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives.

• Interfaces with regional marketing communications for regional and national
promotions pull through.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase
brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property
participation in local| regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and monitoring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Leadership

• Functions as the leader of the property’s sales department for properties
with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand
business strategy.

• Executes the sales strategy in order to meet individual booking goals for
both self and staff.

• Coaches leaders of revenue generating departments in developing effective
revenue strategies and setting aggressive goals that will drive the property|s
financial performance.

• Verifies Sales team understands and is leveraging Marriott International
(MI) demand engines to full potential.

• Works with Human Resources| Engineering and Loss Prevention to monitor
compliance with local| state and federal regulations and/or union
requirements.

• Partners with Human Resources to attract| develop and retain the right
people in order to support the strategic priorities of the market.

• Creates effective structures| processes| jobs and performance management
systems are in place.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| aligns performance and rewards| addresses
performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human
Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition’s best sales people and executes
a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning
catering solutions.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future; continues to upgrade the sales & marketing talent; works with HR
to anticipate future talent needs based on business growth plans.

• Identifies| trains and mentors group sales associates; utilizes all
available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other
discipline managers.

• Provides day to day leadership to sales associates to achieve property sales
objectives with overall responsibility for achieving booking goals and
property revenues.

• Evaluates the property’s participation in the various sales channels (e.g.|
Area Sales| Group Sales within the Sales Office| electronic lead channels|
etc.) and develops strong working relationships to proactively position and
market the property.

• Manages the marketing budget to enable development of property specific
campaigns| promotions and collateral to drive revenue and meet property
objectives.

_

Cluster Account Director – Sales Centre – JW Marriott Hotel Singapore South Beach

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Job Number 19000NKB
Job Category Sales and Marketing
Location JW Marriott Hotel Singapore South Beach| Singapore| Singapore

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Responsible for proactively soliciting and managing group/catering-related
opportunities within a region. Manages group/catering opportunities not
handled by the Event Booking Center. Actively up-sells each business
opportunity to maximize revenue opportunity. Achieves personal and team
related revenue goals. Ensures business is turned over properly and in a
timely fashion for proper service delivery. Responsible for driving customer
loyalty by delivering service excellence throughout each customer experience.
Provides service to our customers in order to grow share of the account on
behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Identifies new group/catering business to achieve personal and regional
sales office revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for properties within region based on market
conditions and property needs.

• Monitors same day selling procedures to maximize room revenue and control
property occupancy.

• Gains understanding of each property within the region and their primary
target customer and service expectations; serves the customer by understanding
their business| business issues and concerns| to offer better business
solutions both prior to| and during the program/event.

Conducting Daily Sales Activities

• Responds to incoming group/catering opportunities for the property that are
outside parameters of the Event Booking Center.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Providing Exceptional Customer Service

• Supports the company’s Service and Relationship Strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Provides excellent customer service consistent with the daily service basics
of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Partners with Event Management and/or Operations in providing a customer
experience that exceeds the customer’s expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Attends pre- and post-cevent meetings to understand group needs| obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels and overall satisfaction.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| Strategic Accounts) to ensure sales efforts are
coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Participates in and practices daily service basics of the brand.

_

Dell Boomi – Director of APJ Sales – DELL – Singapore

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Boomi Enterprise Account Executive
As a market and technology leader for integration platform as a service
(iPaaS)- Dell Boomi is one of the hottest tech companies in the SaaS/Cloud
industry- named a Leader for the fifth year in a row in the Gartner Enterprise
iPaaS Magic Quadrant. Our award-winning platform is transforming the world of
integration by making enterprise-class integration technology accessible and
affordable to companies of all sizes. Learn more at www.boomi.com
Our global company combines a Silicon Valley culture- modern development
processes and tooling- and operations on the latest infrastructure- with the
organizations` core expertise and values. Our cloud-native iPaaS platform and
suite of tools drive software innovation for many of the world`s most admire

brands- helping customers move at start-up speeds and with greater busines

agility. Our methodology is about continuous improvement and innovation

across all of our organizations- and we dedicate in our promotion of a cultur

of empowerment. Our 700+ employees worldwide subscribe to a culture of on

world collaboration. We make a point to bring empathy to each and every
product- project- and are guided by a purposeful mission—to transform how the
world integrates solutions.

The Dell Boomi cloud-native platform provides revolutionary speed and ease for
connecting any combination of on-premise or cloud-based applications for
automating business process. Our unified platform includes robust support for
core integration- master data- API- EDI and workflow management- all based on
one unified- |low-code| development environment. By tapping the power of the
Boomi platform- any organization can significantly shorten project times-
reduce costs- streamline processes and boost productivity. Our technologies
connect applications- assure data quality and automate workflows.

Working at Dell Boomi means doing what you love. We hire trailblazers with an
entrepreneurial spirit who can solve challenging problems- make a real impact
in technology and want to build something big. If you are passionate about
solving hard problems- enjoy working with world-class people and developing
cutting edge technology- you should explore a career with Boomi. Learn more at
http://www.boomi.com/ or visit Boomi Careers.

Dell Boomi Product Overview: Boomi product overview

Summary

The Director of Sales (APJ) will be responsible for effectively defining and
implementing the appropriate sales strategy across the APJ region. The
successful candidate will effectively grow- mentor and lead a world-class
sales organization and contribute to the overall leadership and strategy of
Dell Boomi`s Field Sales organization. This individual will serve as the key
point of contact within APJ as well as developing and maintaining strong
relationships with strategic partners- key customers and members of the sales
team. The Director of Sales (APJ) is a key member of the Sales leadership
team- directly reporting to the SVP of Global Sales.

Role Responsibilities

Lead and manage all sales activities for the APJ which includes: defining go-to-market strategy and executing sales plan to increase revenues and grow market share.
Field leadership and strategy development – providing thought leadership as well as effective planning and forecasting of sales results with a consistent record of achieving/exceeding plans.
Grow top Accounts- heavy emphasis on CxO relationship development
Develop team of sales professionals – Strong leadership in the recruitment- training and development of top-quality talent to ensure highest levels of performance and productivity
Influence and collaborate across all organizations in Boomi- including customer support- sales- marketing- and product office- etc.
Attract- develop and retain a world class sales organization. Develop internal team members- recruit new capability and serve as a champion of both direct and indirect reports
Manage integration and collaboration with other functional areas including product management- Services and Marketing to effectively influence the delivery of solutions in the marketplace.

Requirements

Bachelor`s Degree from an accredited college/university. Preferred to have MBA- Advanced degrees- certifications
10+ years of Leadership Experience within Major Accounts (either management or large account management experience)
10+ years of Sales Experience selling SaaS and complex enterprise software and/or IT solutions
Proven ability to design and launch new programs and work across broad organizations
Able to set priorities and keep team focused on the important tasks
Thinks strategically
CIO- CTO- CISO- IT VP relationship building experience
Direct experience building an effective sales process- organization and execution model.
Motivates and drives sales performance across region
Builds strong relationships within the Dell and external to Dell (i.e. reseller partners.)
Experience selling to large complex accounts
Analyzes and leverages industry- competitor and market data to set strategy

Preferences:

Executive level presence
Strong understanding of the customer/industry climate in APJ
Drive strategic account management and pipeline development
Lead team|s business acumen and customer knowledge
Experience developing and training account executives

Company Description – Dell Technologies

With more than 100-000 team members globally- we promote an environment that
is rooted in the entrepreneurial spirit in which the company was founded.
Dell`s team members are committed to serving our communities- regularly
volunteering for over 1-500 non-profit organizations. The company has also
received many accolades from employer of choice to energy conservation. Our
team members follow an open approach to technology innovation and believe that
technology is essential for human success.

Why work with us?

Life at Dell means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved- we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members` health and wellness is our priority as well as rewarding them for their hard work

.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Dell is committed to the principle of equal employment
opportunity for all employees and to providing employees with a work
environment free of discrimination and harassment. All employment decisions at
Dell are based on business needs- job requirements and individual
qualifications- without regard to race- color- religion or belief- national-
social or ethnic origin- sex (including pregnancy)- age- physical- mental or
sensory disability- HIV Status- sexual orientation- gender identity and/or
expression- marital- civil union or domestic partnership status- past or
present military service- family medical history or genetic information-
family or parental status- or any other status protected by the laws or
regulations in the locations where we operate. Dell will not tolerate
discrimination or harassment based on any of these characteristics. Dell
encourages applicants of all ages.

Job Family: Outside-Sales Sales Job ID: R25259

Director Focused Service Brand Management – Hilton – Singapore

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JOB DESCRIPTION
 
The Director| Focused Service Brand Management – Asia Pacific helps plan|
manage and execute against key category and brand priorities. The position
reports directly to the SVP| Focused Service Brand Management – APAC. From a
Brand Management perspective| this role will be responsible for helping to
develop and execute category and brand strategies| effectively leveraging our
company|s matrixed global/ regional organizational structure. The role
requires experience leading and influencing cross-functional teams to drive
results. The role will be responsible for gathering and analyzing data|
identifying trends and insights| developing recommendations and business
cases| developing powerful communication tools including PowerPoint decks|
creating and implementing plans| and mobilizing the necessary resources for
implementation. This Team Member must have experience dealing with multipl

client groups (departments| corporate stakeholders| consumers| owners| etc)

outstanding written and oral communication skills| and an exceptional abilit

to develop and present information persuasively. This Team Member must be a

effective spokesperson for the Focused Service Brands in APAC (Hilton Garden
Inn| Hampton| Tru) as well as Motto.

What will I be doing?

The Director| Focused Service Brand Management – Asia Pacific will be
responsible for performing the following tasks to the highest standards:

Partner with SVP| Focused Service Brand Management – APAC and Focused Service Global Heads/ Brand Directors to leverage global brand strategies and execute them effectively within the APAC region. This includes partnering with the stakeholders above and others to develop short and long term regional strategies and priorities for the brand. Develop project plans against these| develops clear timelines| and project deliverables.

Provide support in monitoring performance against all regional KPI|s for the category and each brand.

Assist the SVP of Focused Service Brand Management in the day- to-day activities and follow up on all brand initiatives (i.e. development and pipeline| prototyping| food & beverage| owner profitability| etc).

Provide support to assist with proactive owner relationship development including but not limited to Owner Advisory Council| Development Seminars| Industry Events| and Owner Orientation preparation.

Help to understand current and evolving consumer and owner needs and evolves key aspects of the brand accordingly.

Help lead and coordinate regional competitive intelligence and benchmarking.

Help support the ongoing analysis and monitoring of each brand|s GOP performance and owner profitability| and provides recommendations accordingly.

Help with P&L activities and provides support with the annual budgeting process.

Attend all necessary brand meetings| serves as a proxy for the SVP| Global Head of Tru and conducts follow up actions as need

What are we looking for?

A Director| Focused Service Brand Management – Asia Pacific serving Hilton
Brands is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviors| skills| and values that follow:

Minimum Education: BA/ BS/ Bachelor|s Degree

Minimum Years of Experience: 7 years

Strong project management skills| highly organized

Strong analytical skills and ability to identify actionable insights from data; experience developing fact-based well-articulated business cases and driving organizational impact

Ability to successfully navigate Hilton and familiar with various Hilton cross functional teams| programs| and stakeholders

Experience in assisting with the development of new strategies| building business cases| gaining internal/ external support in a cross-functional environment| and driving implementation| with a track record of strong progress towards completion timelines

Experience conducting market assessment and/or competitive benchmarking to determine strategic opportunities

Leadership and influencing skills – must be able to help professionally lead| manage and collaborate using internal and external relationships successfully

Strong communication skills including the ability to proactively identify appropriate opportunities and to share those messages with a broad range of different audiences

Proficient with Microsoft Office (Word| PowerPoint| Excel) and strong ability to craft messaging and storytelling through PowerPoint presentations

Ability to travel as required (domestic and international): 25%

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Education: MBA

Minimum Years of Experience: 8+ years

Experience working for a top 5 consulting firm a plus

Experience working for a hotel company a plus

Experience working for a CPG or other consumer-centric organization with integrated brand management experience a plus

Minimum of 3 years of experience developing annual plans| corporate budgets| narratives| forecasts and strategic roadmaps for large enterprises

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director Owner Experience and Engagement – Hilton – Singapore

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JOB DESCRIPTION
 
The Hilton portfolio of hotels is comprised of 16 industry leading and world-
class brands. A dedicated team of industry experts in the domains of
hospitality| brand management| innovation| food and beverage| wellness| owner
relations| and more| lead our Brands organization with the steadfast goal of
strengthening and growing the Hilton portfolio. In addition to our flagship
brand| Hilton Hotels & Resorts| the family of brands includes Waldorf Astoria|
Conrad| Canopy| LXR| DoubleTree| Curio Collection| Tapestry Collection| Hilton
Garden Inn| Hampton| Tru| Motto| Embassy Suites| Homewood Suites| Home2
Suites| and Hilton Grand Vacations.

What will I be doing?

The Director| Owner Experience and Engagement – Asia Pacific will b

responsible for performing the following tasks to the highest standards:

Position supports the greater Owner Relations mission To become the hotel
company of choice by being the most profitable| innovative and easiest chain
to do business with. Hilton will achieve this through an intense focus on the
owner experience| driving superior owner returns and superior engagement|
fueling Hilton|s net-unit-growth and increased distribution.

This position will collaborate with other functions in APAC (Development| APAC
Brand Management Leaders| Managed Services| and Communications) to develop our
APAC Owner Relations approach in alignment with the Global Owner Relations
Strategy. The person in this position will also align closely to and have an
informal dotted relationship to the VP| Communications – APAC.

More specifically you will:

Work directly with APAC Brand Management Leaders| Development team| and Managed Leadership to create and execute a process to keep owner/operator data current within the greater owner database. Lead the efforts to create APAC owner segmentation so that we may communicate| support and train owners more specifically to their needs

Oversee planning and execution of regional owner events specifically the biennial larger conferences

Work directly with regional VP of Communications and US Director of Owner Communications on owner / operator messaging so that communication (including brand messaging) are integrated to the enterprise messages but also locally relevant

Support the collection| collation| and socialization of Owner points of view as required and help ensure the owner point of view are fully taken into account as initiatives| communications| and support structures are developed and introduced

Work with regional leaders to create seamless execution and communications on enterprise / brand strategies within the owner / operator community

Work with the regional leaders to educate them on owner benefits and recognition opportunities

What are we looking for?

A Director| Owner Experience and Engagement – Asia Pacific serving Hilton
Brands is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviors| skills| and values that follow:

Master collaborator| someone who can adapt and work with multiple teams

Excellent communicator

Very diplomatic and able to navigate stakeholder relationships in a highly matrix organization

Solutions oriented| creative problem solver

Process driven to create clear processes

Events experience| highly organized| detail oriented with the owner experience driving the event planning strategy

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Minimum Education: Bachelors degree or equivalent

Minimum Years of Experience: 3 to 5 years of experience in management role

Minimum Years of Experience: 5 years in hospitality

Management Experience (type): Managerial role

Minimum Years of Management Experience: Direct Supervision experience is desirable but not required

Any Licenses or Certificates Required: None

Additional Requirements (i.e. % of travel time| etc.): Some international travel and 60% within the region

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

Education: College degree

Minimum Years of Experience: 5 years

Minimum Years of Experience: 3 years working with owners

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Account Director – Sales Centre – W Singapore – Sentosa Cove – Singapore

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Job Number 19000IR0
Job Category Sales and Marketing
Location W Singapore – Sentosa Cove| Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Responsible for proactively soliciting and managing group/catering-related
opportunities. Manages group/catering opportunities not handled by the Event
Booking Center. Actively up-sells each business opportunity to maximize
revenue opportunity. Achieves personal and team related revenue goals. Ensures
business is turned over properly and in a timely fashion for proper service
delivery. Responsible for driving customer loyalty by delivering service
excellence throughout each customer experience. Provide service to our
customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Identifies new group/catering business to achieve personal and property
revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions
and property needs.

• Monitors same day selling procedures to maximize room revenue and control
property occupancy.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Conducting Daily Sales Activities

• Responds to incoming group/catering opportunities for the property that are
outside parameters of the Event Booking Center.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Provides excellent customer service consistent with the daily service basics
of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Partners with Event Management and/or Operations in providing a customer
experience that exceeds the customer’s expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Attends pre- and post-convention meetings to understand group needs| obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels and overall satisfaction.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| Strategic Accounts) to ensure sales efforts are
coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Participates in and practices daily service basics of the brand.

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EOI: Property Executive/Senior Executive (Building/M&E) – CBRE – Singapore

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EOI: Property Executive/Senior Executive (Building/M&E)
Singapore – Singapore
Ref#: 22260
Date published: 18-Feb-2019
Reports to the Centre Manager with specific responsibilities for the efficient
and smooth operation of all matters relating to the maintenance- security and
management of the Building.
Duties of the above include the followings:
General administration of all building works/ service contracts- carpark management and security- carpark management and fire protection system.
Oversee all aspects of common areas defects- repairs & maintenance matters- plumbing- sanitary- carpark and fire & security matters.
Planning and implementation of building maintenance programme such as preventive- corrective and inspection schedule- etc and schedules and programmes relating to security.
Control and supervise all building works carried out by maintenance staff and service contractors including the conduct of spot checks/roll calls

Liaison with government authorities/ statutory boards- architects- engineers and other divisions on matters relating to management- security and maintenance of the Buildings

Monitor- direct and ensure that all contracted work comply with specifications and statutory requirement- include and initiating actions against defaulting contractors

Conduct regular inspections of all common areas- public walkways- building surrounding facade- etc. and institute remedial action including following up on outstanding works

Creating and maintaining good rapport with tenants/occupiers and attending to their complaints.
Preparation of estimates for repairs work- work specifications- invitation for quotations- and supervision of work carried out.
Ensure proper control of movement of keys to all common areas and maintain proper records.
Assist in budget forecast- preparation- attending meetings- preparation of materials necessary for the meetings and minutes of meetings.
Preparation of all necessary maintenance reports- incident report accurately and on time.
Attending to all emergencies situations at any time promptly.
Constantly check for compliance of all safety equipment- work methods and procedures and the prompt rectification of any unsafe situations- and enhancement of security of the Building.
Any other duties assigned to you by your superiors and the Management from time to time.

Job Requirements:

Degree/ Diploma in Building / Estate management or relevant discipline
Minimum 3 years’ experience in similar role
Candidates with more years of relevant experience may be considered for the Senior Excutive position.
Possess good communication skills and be able to front and liaise with all levels of landlords/tenants
Excellent communication skills- both written and spoken
Ability to work well and build excellent rapport with stakeholders / partners / tenants and vendors at all levels

Director of Finance – The St. Regis Singapore – Singapore

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Job Number 19000BMT
Job Category Finance and Accounting
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Functions as the property’s strategic financial business leader. The position
champions| develops and implements property-wide strategies that deliver
products and services to meet or exceed the needs and expectations of the
brand’s target customer and property employees. The position provides the
financial expertise to enable the successful implementation of the brand
service strategy and brand initiatives while maximizing the return on
investment. In addition| creates and executes a business plan that is aligned
with the property and brand’s business strategy and focuses on the execution
of financial activities and the delivery of desirable financial results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 3 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; 1 year
experience in the finance and accounting or related professional area.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans

• Creates the annual operating budget for the property.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Implements a system of appropriate controls to manage business risks.

• Ensures a strong accounting and operational control environment to safeguard
assets| improve operations and profitability.

• Analyzes financial data and market trends.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Produces accurate forecasts that enable operations to react to changes in
the business.

Leading Finance Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Leverages strong functional leadership and communication skills to influence
the executive team| the property|s strategies and to lead own team.

• Oversees internal| external and regulatory audit processes.

• Provides excellent leadership by assigning team members and other
departments managers| clear accountability backed by appropriate authority.

• Conducts annual performance appraisals with direct reports according to
standard operating procedures.

Anticipating and Delivering on the Needs of Key Stakeholders

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

• Understands and meets the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Communicates financial concepts in a clear and persuasive manner that is
easy to understand and drives desired behaviors.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages communication with owners in an effective manner.

• Manages property working capital and cash flow in accordance with brand
standard operating procedures and owner requirements.

• Facilitates critique meetings to review information with management team.

Developing and Maintaining Finance Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Develops and supports achievement of performance goals| budget goals| team
goals| etc.

• Improves profit growth in operating departments.

• Reviews audit issues to ensure accuracy.

• Monitor the purchasing process as applicable.

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with standard operating procedures.

• Ensures that the P&L is accurate (e.g.| costs are properly matched to
revenue| costs are recorded in the proper accounts).

• Ensures compliance with management contract and reporting requirements.

• Ensures compliance with standard and local operating procedures.

• Ensures compliance with standard operating procedures.

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily
operations.

• Ensures property policies are administered fairly and consistently.

• Ensures new hires participate in the department’s orientation program.

• Ensures new hires receive the appropriate new hire training to successfully
perform their job.

• Creates appropriate development plans which develop team members based on
their individual strengths| development needs| career aspirations and
abilities.

• Conduct performance review process for employees.

• Participates in hiring activities as appropriate.

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