Accounting Executive – GL – W Singapore – Sentosa Cove

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Job Number 190013GQ
Job Category Finance and Accounting
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Reporting to the Finance Manager| you will be responsible for creating journal
entries and assembling supporting documentation| as well as for tracking the
contents of accounts| creating portions of the financial statements| and
writing related disclosures. Maintain a master list of monthly journal
entries.Enter all journal entries into the accounting software and review
major variances on expenses incurred and prepare detailed expenses| breakdown
schedules on a monthly basis.Prepare quarterly GST calculation and submission
to owner. Preparation of balance sheet accounts| reconciliations and follow-up
with respective department/section personnel.

We are ideally looking for talent with

Diploma in Accountancy or any equivalent accounting professional certificates

Relevant accounting work experience

Computer skills in Microsoft Excel and Word

Experience in SUN System will be added advantage

Meticulous with an eye for details

Excellent written and spoken communications skills

We offer a unique working environment within our innovative W brand and our
dedicated team! And great opportunities for career development!

Interested? Let us know now!

_._

]

Account Director – MICE – W Singapore – Sentosa Cove

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Job Number 190013GD
Job Category Sales and Marketing
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Provides total account management support for assigned property accounts.
Executes the overall account strategy for assigned accounts to generate and
maximize business for the property. Applies the principles of strategic
account management. Partners with Sales and Marketing leadership| and the
property Leadership team| to develop a comprehensive strategic plan to grow
market share from assigned accounts. As an Account Manager| develops strong
partnerships with buyers for the purpose of penetrating and growing market
share and driving sales for hotel. Focuses specifically on growing market
share from transient and group revenue. Dependent on the size of the property|
the position may also provide day-to-day supervision of Account Sales
associates.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Maximizing Revenue & Managing Profitability

• Develops and implements the overall account strategy for assigned accounts.

• Retains| expands and grows account revenue of existing accounts through
total account penetration| margin management| and implementation of sales and
marketing initiatives.

• Penetrates assigned accounts for group and transient| as well as exploring
opportunities for extended stay and catering sales business.

• Identifies and aggressively solicits new accounts in coordination with any
relevant Sales and Marketing colleagues and Above Property Sales.

• Develops and implements strategic sales plans .

• Builds and strengthens Accounts with existing and new customers| industry
organizations and brand network to enable future bookings. Activities include
sales calls| entertainment| FAM trips| trade shows| etc.

• Understands the overall market dynamics – competitors’ strengths and
weaknesses| economic trends| supply and demand etc. and how to sell to
assigned accounts.

• Identifies emerging business opportunities and risks within assigned
accounts and provide feedback to key stakeholders (i.e. property Leadership).

• Identifies and implements process improvements and best practices.

• Promotes accountability to drive superior business results.

• Achieves account revenue and sales goals as defined by Leadership. Develop
and achieve operating budgets and manage controllable expenses.

• Anticipates and identifies business opportunities and challenges and respond
with a profitable strategy that aligns with overall business direction.

• Increases local penetration of high potential accounts to optimize demand
across all brands and satisfy important property needs.

• Engages in property related events that support the development of existing
and new accounts (e.g.| GM Reception| Concierge Level hospitality| etc).

Managing Sales Activities

• Executes sales strategy to achieve property goals.

• Maintains current business Accounts for new business within accounts.

• Executes designated sales strategies to develop and solicit specific
accounts to achieve revenue goals.

• Includes successful execution of Sales strategies and business processes.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Establishes and maintains accurate and up-to-date customer| account and
opportunity data each account in Opera Sales and Catering to ensure accurate
reporting.

• Executes and supports Customer Service Standards and hotel’s Brand
Standards.

• Participates in and practice daily service basics of the brand (i.e.| MHR
Spirit to Serve Daily Basics| RHR Savvy Service Basics| Courtyard Basics of
the Day).

• Leverages methodologies| technical and business knowledge across the market.

Building Successful Relationships

• Collaborates and engages third parties that are sourced through the
organization for their individual travel or group planning needs.

• Serves as the account’s “local service guarantee” by ensuring that
outstanding service delivery is maintained at every customer touch point|
issues are resolved timely and to the customers’ 100% satisfaction.

• Leverages Above Property Sales and property Leadership to ensure account
saturation | pull-through of account strategies and selling solutions at
the local property level.

• Develops a close working Account with Operations to ensure execution of
strategies at the hotel level.

• Leverages all available sales channels| (e.g.| marriott.com| group and
transient intermediaries| field sales| worldwide reservation offices| etc)| in
an effort to optimize sales revenues.

Providing Exceptional Customer Service

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solutions both prior to| and
during the program/event.

• Acts as the customer’s advocate through understanding account needs and
opportunities.

• Resolves guest issues that arise in the sales process. Brings issues to the
attention of property leadership.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
features and services that best meet their needs and exceed their
expectations| while building a Account and loyalty to the business.

Additional Responsibilities

• Conducts and coordinates site inspections for hotels| as required.

• Performs other duties| as assigned| to meet business needs.

_

Revenue Analyst – Singapore Marriott Tang Plaza Hotel

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Job Number 1900139G
Job Category Revenue Management
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Assist in the management of rooms inventory to maximize cluster rooms revenue
as well as maintain accurate reservation system information. Assist in the
preparation of the agenda and other supporting documents for sales strategy
meetings. Assist in managing room authorizations| rates| and restrictions|
including communicating with rate restrictions and strategy to properties.
Assist with account diagnostics and monitoring transient and group inventory
to ensure straight-line availability. Assist in the implementation of hotel
sales strategies in the reservation and inventory systems. Escalate technical
questions relating to the reservations and property management systems to the
correct support desk in a timely manner. Monitor the compliance with and
participation in Company promotions and eCommerce channels.

Follow all company policies and procedures; ensure uniform and personal
appearances are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service
needs; thank guests with genuine appreciation. Speak with others using clear
and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as
requested.

_

Accounts Executives (Real Estate Client Accounting – GL) X 2 – CBRE – Singapore

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Accounts Executives (Real Estate Client Accounting – GL) X 2
Singapore – Singapore
Ref#: 19013141
Date published: 10-Apr-2019
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Overall Job Responsibilities:
Provide financial reporting services and prepare client financial statement packages for a portfolio of CBRE clients and properties
Apply cash and accrual accounting principles to prepare- analyse- maintain and deliver complete and accurate financial reports in a timely manner.
Undertake financial analysis and variance commentary in monthly reporting packs.
Create and post journal entries; ensure that all expenses- receipts- owner|s distributions- funding requests and other transactions for the accounting period have been accurately posted.
Perform month end reconciliations for GL and TB including accruals and prepayments.
Perform bank reconciliations for all bank accounts within the portfolio

Participate in budgeting and forecasting- for existing or new property and client transitions

Participate in property tax calculations

Coordinate and participate in year end audits for the portfolio

Maintain property billings including rental- recurring and sundry charges; assist in managing arrears collection
Process payment runs including funds requests.
Preparation of GST schedules for quarterly lodgement.
Other responsibilities and tasks assigned from time to time.

Requirements

A minimum of 1-2 years prior accounting- finance or related experience required. Experience with real estate accounting software (MRI / Yardi) highly regarded.
Excellent written and verbal communication skills; Able to provide efficient- timely- reliable and courteous service to customers and to effectively present information.
Strong organisational and analytical skills.
Ability to work independently and possess initiative- and at the same time can thrive in a team environment.
Able to meet deadlines of the portfolio|s requirements.
Possess a strong willingness to learn- patience and resilience.

Franchised Account Director| Association Market – Niagara Falls Marriott on the Falls – Canada

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Job Number 19000ZHV
Job Category Sales and Marketing
Location Niagara Falls Marriott on the Falls| Niagara Falls| Ontario VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please apply via email at: kathy.mcmurray@niagarafallshotels.com

Additional Information: This hotel is owned and operated by an independent
franchisee| Canadian Niagara Hotels| Inc.. The franchisee controls all aspects
of the hotel’s employment policies and practices| including the selection and
hiring process. If you accept a position at this hotel you will be employed by
a franchisee and not by Marriott International.

Job Summary

Build a Dynamic and Rewarding Career With Us!

We are situated in exceptional surroundings located just steps away from the
iconic Niagara Falls. Offering a distinctive collection of many of the world’s
leading hotel and restaurant brands with phenomenal views of one of the
world’s natural wonders right outside your front door| including: Marriott|
Sheraton and Massimo’s Fine Dining| Prime Steakhouse| Mortons Grille|
Milestones Grill + Bar| Hard Rock Café| Rainforest Café and many more. Paired
with a wide selection of modern amenities that include: a large selection of
unique event and meeting spaces| full service spas| fitness centres| rooftop
pool/indoor pools| balconies| indoor waterpark| and super entertaining arcade
makes our property locations unparalleled.

The Sales Opportunity

If your passion for Sales is magnetic and you would enjoy creating memorable
experiences for our clients| we invite you to explore your future with us!

We are currently seeking an Account Director for our Association Market who
has a passion for excellence to support our strong sales culture in driving
our Organization’s revenue and profit growth. Reporting to the Director of
Sales| responsibilities included but not limited to the following;

Creating and implementing a strategic sales plan that expands our Organization’s client base and ensure its strong presence for the Association market.
Proactively soliciting and handling sales opportunities through continued prospecting through telephone solicitations| personal presentations| site inspections| and via correspondence.
Staying current on competitive set.
Develop new business; increase our market share through relationship building| trade shows and community/professional events.
Negotiating and close business to achieve and exceed all sales goals.
Exploring marketing & tradeshow opportunities for your market and provide Director of Sales with detailed benefits and cost of participation.
Creating out-of-box experiences for our clients that leaves a lasting impression
Servicing accounts from initial contact to business booked and confirmed.
Up-selling groups/conventions whenever possible and cross-sell all properties.
Creating and maintain current and future| accurate| client data base and profiles
Representing the Company on site visits| FAMs| sales trips or at designated trade shows and provide pre and post reports
Attending and become active in industry association of which membership is confirmed.
Maintain awareness of business| market and consumer trends| including competitors’ strengths and opportunities| industry and economic trends.
Other duties as assigned

Job Requirements

Previous sales experience in hospitality industry preferred. Thrives on the challenge of finding new business.
Demonstrated skills in prospecting| relationship building| negotiating skills and closing on critical sales contracts.
Proven revenue-generating track record of exceeding sales revenue goals.
University degree or College diploma in Hotel Management/Business Administration an asset.
Computer skills including: Microsoft Word| Excel| Power Point or related sales programs.
Excellent verbal and written communication skills| including the ability to deliver professional presentations to current and prepositive clients.
Opportunity to work from home only available to candidates that reside outside the Niagara Region.

Marriott on the Falls is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture| and welcomes and
encourages applications from people with disabilities. Accommodations are
available on request for candidates taking part in all aspects of the
selection process.

_This company is an equal opportunity employer._

frnch1

]

Cluster Accounts Director – MICE – The St. Regis Singapore

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Job Number 190010HC
Job Category Sales and Marketing
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering
related opportunities with significant revenue potential. Manages
group/catering opportunities not handled by an Event Booking Center (EBC).
Actively up-sells each business opportunity to maximize revenue opportunity.
Achieves personal and team related revenue goals. Verifies business is turned
over properly and in a timely fashion for proper service delivery. Responsible
for driving customer/guest loyalty by delivering service excellence throughout
each customer/guest experience. Provides service to customers in order to grow
the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and
marketing| guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

•Candidate with less experience may be considered for Manager position

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts| markets| or segments with heavy emphasis on
proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business
opportunity.

• Responds to incoming group/catering opportunities for the property that are
outside parameters of the .

• Handles all opportunities if property does not participate in an EBC.

• Identifies| qualifies and solicits new group/catering business to achieve
personal and each property’s revenue goals.

• Focuses efforts on group/catering accounts with significant potential sales
revenue.

• Develops effective group/catering sales plans and actions.

• Designs| develops and sells creative catered events.

• Maximizes revenue by upselling packages and creative food and beverage.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions
and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as
significant customer expectations.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Supports brand’s Service and Relationship Strategy| driving customer loyalty
by delivering service excellence throughout each customer experience.

• Provides excellent customer service in order to grow share of the account.

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Executes and supports the business Customer Service Standards and property’s
Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the property and
brand.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| | Market
Sales| Strategic Accounts) to ensure sales efforts are coordinated|
complementary and not duplicative.

• Manages and develops relationships with key internal and external
stakeholders.

• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

_

Cluster Account Director| Sales Centre – The St. Regis Singapore

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Job Number 19000PQE
Job Category Sales and Marketing
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Responsible for proactively soliciting and managing group/catering-related
opportunities. Manages group/catering opportunities not handled by the Event
Booking Center. Actively up-sells each business opportunity to maximize
revenue opportunity. Achieves personal and team related revenue goals. Ensures
business is turned over properly and in a timely fashion for proper service
delivery. Responsible for driving customer loyalty by delivering service
excellence throughout each customer experience. Provide service to our
customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Identifies new group/catering business to achieve personal and property
revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions
and property needs.

• Monitors same day selling procedures to maximize room revenue and control
property occupancy.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Conducting Daily Sales Activities

• Responds to incoming group/catering opportunities for the property that are
outside parameters of the Event Booking Center.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Provides excellent customer service consistent with the daily service basics
of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Partners with Event Management and/or Operations in providing a customer
experience that exceeds the customer’s expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Attends pre- and post-convention meetings to understand group needs| obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels and overall satisfaction.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| Strategic Accounts) to ensure sales efforts are
coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Participates in and practices daily service basics of the brand.

_

Finance – Accounting Officer – The Ritz-Carlton – Singapore

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Job Number 19000WRZ
Job Category Finance and Accounting
Location The Ritz-Carlton| Millenia Singapore| Singapore| Singapore VIEW
ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Check figures| postings| and documents for correct entry| mathematical
accuracy| and proper codes. Organize| secure| and maintain all files| records|
cash and cash equivalents in accordance with policies and procedures. Record|
store| access| and/or analyze computerized financial information. Maintain
accurate electronic spreadsheets for financial and accounting data. Classify|
code| and summarize numerical and financial data to compile and keep financial
records| using journals| ledgers| and/or computers. Prepare| maintain| and
distribute statistical| financial| accounting| auditing| or payroll reports
and tables. Complete period-end closing procedures and reports as specified.
Prepare| review| reconcile| and issue bills| invoices| and account statements
according to company procedures.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Address guests| service needs in a professional|
positive| and timely manner. Speak with others using clear and professional
language; prepare and review written documents accurately and completely;
answer telephones and emails using appropriate etiquette. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Perform other reasonable job duties as requested
by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Director Revenue Management – Fairmont Singapore & Swissôtel The Stamford –

APPLY HERE

Job Description – Director- Revenue Management (VAA01521)Employee Status:
Regular
Director of Revenue Management
Hotel Overview: Strategically located in the heart of Singapore`s shopping- dining and entertainment district and within the City Hall Mass Rapid Transit (MRT) station and other major transportation nodes at its doorstep- Fairmont Singapore & Swissôtel The Stamford are the gateway to explore Singapore`s landscapes at your convenience. With a total of 2-030 well-appointed guestrooms- both hotels offer a distinct collection of 15 lifestyle and dining choices- cutting-edge meeting space at Raffles City Convention Centre and one of Asia`s largest spas- Willow Stream Spa.
This is a Shared Service position and supports both Fairmont Singapore & Swissôtel The Stamford.
The Director of Revenue Management is responsible to implement and use Revenue Management strategies- methods- processes- tools and systems across the hotels in order to optimise revenue and profit within the framework of the hotel strategy.
Summary of Responsibilities:
Reporting to the General Manager- responsibilities and essential job functions include but are not limited to the following:
Revenue Management Strategy Support
Support the Hotel Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future period
Forecast market demand and implement price/inventory control to optimize revenue.
Develop and direct revenue managerial plans with other indirect departments of F&B and Catering.

Revenue Management Performance

Analyze in detail the hotels results and performance (average rates- occupancy rates- RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index- market penetration…)- pricing and availability as a basis for future tactical decisions with the Hotel GM.
Run scenarios to determine optimised actions for contracts and business mix changes.

Revenue Forecasting

Create an accurate and dynamic forecast for the future dates (by room and revenue by segment and day) based on the Revenue Management referenced systems recommendations and a daily monitoring of the data (portfolio- booking pick-up- events- calendar events).

Pricing- Planning & Distribution Optimisation

Take daily decisions to optimise the hotel turnover. Decisions in terms of pricing- inventory management (RMLs open/close)- group quotation- distribution channels… Ensure that these recommendations are implemented in reservation and reception- and that systems (PMS- CRS/TARS- RMS) are updated accordingly.

RevPRO Culture

Ensure that a |RevPRO culture| is spread
in the hotel- through
the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams

Team Development & Growth

Provide coaching and development for the Revenue Management team to support career progression and growth.

List of Core Qualifications:

Knowledge and Experience

Minimum of 5 years of relevant experience in the travel industry revenue management
Strong working knowledge of Microsoft Office including PowerPoint and Excel

Strong working knowledge of
RMS- PMS or distribution systems

Competencies

Results Orientated

Analytical/Conceptualization/Strategic thinking

External and internal environment understanding

Ability to work effectively and contribute in a team

Great communication- presentation and influencing skills

Customer/Commercial focus

Team support and development mindset for the team

Multicultural awareness and able to work with people from diverse cultures

Flexible and able to embrace and respond to change effectively

Self-motivated and energetic