Guest Services Agent – The St. Regis Singapore

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Job Number 190011PV
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Guest Relations Agent (Front Office) – Singapore Marriott Tang Plaza Hotel

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Job Number 19000Y4Z
Job Category Rooms and Guest Services Operations
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Assist staff with expediting problem payments (e.g.| problems processing
credit card). Follow up with guest regarding satisfaction with guest-related
issues. Process all guest check-ins by confirming reservations| assigning
room| and issuing and activating room key. Process all payment types such as
room charges| cash| checks| debit| or credit. Anticipate sold-out situations
and obtain satisfactory alternative accommodations when the property cannot
accommodate guests with reservations. Process all check-outs including
resolving any late and disputed charges. Answer| record| and process all guest
calls| messages| requests| questions| or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Run daily reports
(number of arrivals| departures)| identify any special requests| and check
reports for accuracy. Cash guests| personal checks and traveler|s checks.
Review shift logs/daily memo books and document pertinent information in
logbooks. Count bank at the beginning and end of shift. Balance and drop
receipts according to Accounting specifications. Assist management in
training| motivating| and coaching employees; serve as a role model. Report
accidents| injuries| and unsafe work conditions to manager; complete safety
training and certifications.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information. Anticipate and address guests| service needs. Speak with others
using clear and professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand| sit| or walk for an
extended period of time. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Bell Service Agent – Conrad Centennial Singapore

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JOB DESCRIPTION
 
A Bellman with Conrad Hotels and Resorts welcomes Guests| assists with arrival
and departure procedures| offers current information to Guests as requested
and escorts Guests and messages for Guests to and from Guest rooms and other
hotel areas.
What will I be doing?
As a Bellman| you will serve on the Guest Services team to meet Guest needs
upon arrival and departure and to provide a comfortable stay for Guests by
accommodating requests for information and assistance throughout the hotel. A
Bellman will complete the following tasks:
Ensure that the main entrance glass door is opened for all guests entering and leaving the main lobby
Welcome Guests on arrival and assist them during their stay
Manage Guest luggage

Deliver luggage to guest room upon arrival and retrieve luggage from guest room upon departure in accordance with Brand standards

Assist with long term storage luggage and update related information accurately

Show guests to their rooms and explain the amenities and emergency procedures

Receive and deliver mail and messages for the hotel and Guests

Prepare the lobby information board on a daily basis

Maintain current information on all hotel services as well as external locations| attractions| and landmarks in the hotel vicinity

Provide support to the Concierge as required in cases of emergency

Provide support at the reception area when there is a queue at the Front Desk

Familiarise with procedure of newspaper report and deliver requested newspaper to guestroom in the morning

Complete any other reasonable tasks as directed by the Bell Captain

Project a professional manner with an emphasis on hospitality and Guest service

Any other duties that may be assigned by the Management

What are we looking for?

A Bellman serving Hilton Brand hotels and vacations are always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviors| skills| and values
that follow:

Previous experience working within the hotel| leisure| and/or retail sector

Excellent personal presentation

Strong communication skills

Energetic and enthusiastic

Attentive to detail

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience as a Bell person
Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bellman – Hilton Singapore

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JOB DESCRIPTION
 
A Bellman is responsible for transferring and storing guest luggage and
responding to guest requests in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability.
What will I be doing?
As a Bellman| you will be responsible for transferring and storing guest
luggage and responding to guest requests in the hotel|s continuing effort to
deliver outstanding guest service and financial profitability. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their feature

Respond to guest inquiries and requests in a timely| friendly and efficient manne

Organize and store luggage| as needed| according to guideline

Assist in the maintenance| appearance and functionality of equipment

What are we looking for?

Bellmen serving Hilton Brand hotels are always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviors| skills| and values that follow:

Positive attitude and communication skills
Ability to work flexible hours
Ability to work under pressure
Ability to work on own and as part of a team
Commitment to respond to Guest requests and deliver high levels of service
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience as a Bellman
Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

In Room Dining Server – The St. Regis Singapore

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Job Number 19000B2B
Job Category Food and Beverage & Culinary
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Assistant Concierge – The St. Regis Singapore

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Job Number 19000YW4
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Respond to guest requests for special arrangements or services (e.g.|
transportation| reservations| dry cleaning) by making arrangements or
identifying appropriate providers. Respond to special requests from guests
with unique needs and follow up to ensure satisfaction. Gather| summarize| and
provide information to guests about the property and the surrounding area
amenities| including special events and activities. Answer| record| and
process all guest calls| messages| requests| questions| or concerns. Contact
appropriate individual or department (e.g.| Bellperson| Housekeeping) as
necessary to resolve guest call| request| or problem. Review shift logs/daily
memo books and document pertinent information in logbooks. Monitor club lounge
for seating availability| service| safety| and well-being of guests. Report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Stand| sit| or walk for an extended
period of time or for an entire work shift. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors.

_

Rooms Supervisor – The Westin Singapore

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Job Number 19000M5U
Job Category Housekeeping & Laundry
Location The Westin Singapore| Singapore| Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_

DTS Transformation Delivery Principal – Dell Technologies Select – DELL – Singapore

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_Dell is a collective of customer-obsessed- industry-leading visionaries. At
our core is a commitment to diversity- sustainability and our communities. We
offer unparalleled growth and development opportunities for our team members.
We believe that technology is essential for driving human progress- and we`re
committed to providing that technology to people and organizations everywhere-
so they can transform the way they work and live._
Job Description – DTS Transformation Delivery Principal – Dell Technologies Select
_Role Vision Statement:_
Our role is to manage the overall transformation outcomes on behalf of Dell
Technologies (DT) and the client- provide a single point of accountability-
and leverage the delivery and solution capabilities of the Strategicall

Aligned Businesses (SAB)- while working alongside the DTS and SAB stakeholder

in delivering transformational value.

_General Summary:_

As a senior member of the Dell Technologies Select Organization- our Delivery
Principals are responsible for providing delivery oversight of the largest
transformational engagements within Dell Technologies most important accounts.
They will be aligned to a small set of accounts (likely 1-3 in their theater)
and work on pursuit and delivery with the other 3 key roles in the
organization.

1) Client Principal – Transformation Solutions

2) Principal Architect – Overall Account Architecture and

3) Client Executive – Overall Account Plan and Sales Ownership.

Delivery Principal is a delivery centric role with a 50% billable target- and
global travel likely.

Our Delivery Principals will be accountable to work across all 7 Strategically
Aligned Businesses inside Dell Technologies- in addition to contributing
thought leadership within Program Management- Delivery Governance and
Transformational oversight. He/she will build a highly effective relationship
with the client- DTS team- SAB account and delivery teams. Our Program
Directors will drive standards- methods- tools and functional training to all
project teams delivering within their transformation initiative.

Responsible for the development of a program implementation plan that
articulates the role of Dell Technologies- the various SAB governance roles as
well as vendors and client resources- in the delivery of the designed solution
within the account. Has a thorough understanding of the business objectives of
the customers. Reviews and validates statement of work (SOW). Responsible for
reviewing and overseeing goals and milestones within projects to ensure Dell
Technologies commitments to customer and customer business objectives are
achieved.

Involved in the establishment of program governance. Oversees projects in
his/her portfolio and leads project managers to ensure projects are delivered
on time and within budget and to satisfaction of the customer- Dell
Technologies and SAB Account leadership. Provides support- assistance and
guidance to project managers as needed.

Oversees delivery Quality Assurance. Ensures that for any existing or
potential customer escalation issues- appropriate communications are occurring
to all SABs concerned parties; proactively manages customer relationship-
oversees the escalation and change control process. Provides regular updates
of progress on those issues to both customer- account and delivery personnel.

Point of contact for all executive/management communication. Ensures a strong
and seamless relationship by maintaining communications about the project
portfolio and all the initiatives to all the stakeholders: customers-
management- sales and delivery personnel. Lead contributor in interacting with
strategic customers. Articulates the full value of the Dell Technologies
Solutions and business benefit to the customer. Leads team of project
managers; provide project management- leadership and oversight to project
and/or work streams. Acts as role model- provides feedback and coaching.

Stays abreast of current industry trends and new technology through
professional associations- trade journals- networking- and associated training
and seminars. Complete and maintain industry recognized project/program
management certification. Complete quarterly accreditations.

Responsible for review of proposals that address high levels of complexity and
risk and address current and evolving client requirements. Will actively
contribute to the account planning process.

Responsible for helping evolve standards with respect to program and project
management.

_Principal Duties and Responsibilities:_

_Pursuit Support_

Support the pursuit phases 1-6

Assist CE- CP and account stakeholders with leads- opportunities and account
concerns

Assist with positioning the Dell Technologies story

Awareness of client financials and transformation plans/needs

_Health of Transformation_

Through working closely with DTS account team and SABs have a holistic view of
the health of the work and relationships

Transformation level dashboard- status and reporting

Drive delivery standardization

_Active Program Management_

Single point of Accountability

Proactively reduce risk

Project/Program/SAB/Partner interdependencies

Management of overall transformation outcomes

Manage key issue escalation with Delivery and Account teams

Manage and mentor SAB PMs- PgMs where necessary

_Trusted Advisor_

Focus on key client relationships

Participate in Governance/steering Committee meetings

Understand corporate challenges- and key priorities

Understand industry impacts and how Dell Technologies can assist

Candid and open dialogue with a DTS and client perspective

_Program Director Value Proposition_

Providing one consistent face to customer

Efficient allocation and management of costs- resources and scope across the
program

Effective management of change in scope or direction

Ensure program benefits are realized

Consistent program approach and communications

Proper holistic dependency and impact management

Delivering consistent- customized and personalized
service interactions

_Critical Success Factors_

Seen as a subject matter expert with respect to standards in program and
project management.

Becomes a trusted advisor for their customer.

Able to run project teams with globally consistent standards- tools and
methodologies across direct and in-direct reports.

Able to create an environment that fosters professional development within
his/her team.

Strong presence; ability to influence and collaborate across the organization.

Building strong community engagement.

Attention to CSAT and Delivery Outcomes.

Fosters diversity and inclusion within the organization.

Understanding of cultural differences and able to adapt working and delivery
style to the country in which the engagement is being conducted.

_Required Skills and Qualifications_

Mastery of Program and Project Delivery methods

Understanding of Dell Technologies transformation solutions and their value
added to the customer.

Successful track record in complex IT services delivery program management
(multi-customer- multi-site- multi-project- multi-year).

Demonstrated mastery of operating in complex- matrix environment; experience
in managing regionally distributed groups.

Demonstrated ability to work comfortably and effectively with multiple levels
of management across many cross-functional teams.

Internal and external thought leadership.

Previous experience operating in a global environment.

Self-motivated- hands on approach with an ability to work under pressure and
to meet tight deadlines.

Proactive and collaborative approach to tackling issues and problem solving in
a consultative manor

Excellent verbal and written communication skills; strong presentation skills.

Ability to influence

Willingness and ability travel globally on short notice sometimes with weekend
work necessary.

Some international assignments may require travel of two or three weeks on
location with a period of time back home.

Job Family: Professional-Services Job ID: R46009

Receptionist – CBRE – Singapore

APPLY HERE

Receptionist
Singapore – Singapore
Ref#: 19012602
Date published: 3-Apr-2019
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JOB SUMMARY
Provides support for reception and admin services- mail services- phone-
meeting rooms and location services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives and directs incoming calls to appropriate personnel and voicemail.
Greets and announces clients- applicants and visitors.
Follows security procedures for recording guests- suppliers and other visitors

Arranges escorts as needed

Issues visitor passes and validates parking

Assists with scheduling and preparing meeting and conference rooms

Coordinates setup of conference/meetings rooms.
Arranges for and reserves projectors and other meeting equipment- ensuring equipment is in good operating condition.
Arranges video and/or web conferencing as needed.
Coordinating Activities catering for meeting and events.
May negotiate pricing and menus.
Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit.
Performs general administrative and clerical duties such as distributing office faxes- packages and mail as required.
Record inbound and outbound courier- freight and mail. Meters mail.
Arrange messenger service as needed(if needed).
Orders office supplies and other common use items for the location- such as café supplies- equipment toner- printer paper- freight and shipping supplies- name cards- etc.
Maintains neat appearance reception area- conference rooms café and other common areas.
Requests building and housekeeping services as needed.
Periodically inspects common area equipment to ensure good operating condition.
Arranges equipment service as needed.
Maintains records and logs of service requests and tracks their status.
Performs other duties as assigned.

Brief Duties & Responsibilities stated- more details will be provided during the interview.

Key Requirements

At least 2 years of receptionist & administrative working experience
Basic knowledge on windows(Excel- Windows Powerpoint- etc)
Good working attitude and team player
Good customer service skills
Ability to work in fast pace environment and strong organizational skills

Customer Service Officer / Concierge (Orchard) – CBRE – Singapore

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Customer Service Officer / Concierge (Orchard)
Singapore – Singapore
Ref#: 19000206
Date published: 3-Apr-2019
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At CBRE- our people enjoy the flexibility of working in a global real estate
and property services organisation with tremendous scale. Every day you are
empowered to be better and this is achieved through the platform and resources
you have access to and the ability to work in an inclusive and collaborative
environment where you will be challenged to grow and be your best every day.
We are looking for a concierge / customer service professional to be the first
point of contact for all incoming guests / visitors.

Key responsibilities:

Provide professional and friendly point of contact at the Reception Desk
Greet and assist visitors and guests including attending to queries
Acting as the interface between the client / visitor stakeholders and internal management staff.
To liaise with the client personnel to manage security access requests
Provide support on adhoc building management issues when required or directed by the Manager / Landlords / Tenants.
Manages recurring facility service vendors to ensure service levels consistent with the scope of work.
Foster and maintain positive working relationships with clients- client sub-contractors- suppliers and consultants.
To assist with mall promotion and A&P activities.

Qualifications and skills

At least 2 years of Customer Service- Concierge or facilities experience
Strong decision making skills
A quality and continuous improvement focus
Strong Communications and interpersonal skills
A common sense approach and initiative when resolving issues.