Marketing manager wanted at IHG Corporate – Singapore

intercontinental hotel singapore

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intercontinental hotel singapore
intercontinental hotel singapore

Manager, Performance Marketing
Job Number R702172_48
Hotel Brand: IHG Corporate
Job Summary
 
This role will manage Performance Marketing activities including Pay for Performance Programs across South East Asia and Korea. The position will deliver incremental demand and profit to the company through direct channels (Web, Mobile, Voice) as well as support and strengthen our brand positioning. The role will develop and present long-term digital marketing strategies and plans to market the Company’s brands with assigned Internet affiliates, including advertising to Business to Consumer sites, online search engines, meta-search sites & affiliate networks.
Your day to day
Duties & Responsibilities

• Manage Performance Marketing programs (search engine marketing, affiliate marketing, meta
search and other online advertising), including strategic and tactical planning & execution.
• Establish a performance marketing road map for all agreed-upon goals and tactics measure self on
milestones and completion & performance of activities
• Oversee the establishment and maintenance of relationships through online advertising channels.
analyse and implement possible new revenue streams and distribution opportunities with B2C and
B2B sites which support interactive business strategies and tactics. Investigate, negotiate, implement and manage direct distribution agreements and marketing alliances for online sites.

• Manage ROI and cost of sale metrics for all performance based marketing. Analyse returns to ensure
that revenue requirements are being met while staying within the budget. Keep direct line manager
informed of any major issues or significant changes in metrics performance
• Manage Global Campaigns; reviewing and placing media placements to ensure brands and regions
are getting adequate exposure, while maintaining an effective ROI for the Pay for Performance
program.
• Work as a team with other Marketing Shared Services teams to ensure campaigns are being
represented in all channels globally.
• Investigate the marketing benefit of various partnership programs with travel portals, current
strategic partners and other applicable companies.
• Proactively search for possible ways to assist in driving demand to Internet websites and maintain
regular communications with the Brands, Loyalty and Business Units Marketing teams on current
strategic and tactical initiatives.
• Work with other Marketing Shared Services functions including Omni Channel, Campaigns & Field
Marketing. Provide them with the necessary avenues to support their activities & campaigns.
• Serve as the SEAK paid media marketing thought leader supporting central Marketing functions and
Business Units regional tactical initiatives.
• Keep up to speed with online advertising industry trends and provide thought-leadership to other
teams within and outside of Marketing Shared Services
• Be the brand custodian in the region for all online marketing material displayed and maintains a
Brandhearted approach to all areas of the business.
• Liaise with global Performance Marketing team to ensure awareness of marketing programs and
interactive initiatives. Identify opportunities for synergy or unique regional opportunities and jointly
implement strategies and tactics to address these with the regional teams.
What we need from you
Ideally, you’ll have a recognized degree with 6-8 years progressive work-related experience. 5 years in internet business or similar business function with a focus on sales, business development or marketing and/or significant complex project related to interactive or similar brand/channels in the travel industry.

Technical Skills and Knowledge:

– Demonstrated project management experience in organizing, planning and executing marketing projects from conception through implementation.
– Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff.
– Demonstrated proficiency in business software products such as Excel, Microsoft Access, Word,PowerPoint.
– Demonstrated strong knowledge of Internet systems, marketing programs, and affiliate networks.
– Demonstrated ability to build and manage relationships with marketing affiliates, regional teams, franchisees and hotel owners.
– Demonstrated analytical skills and research abilities.
– Demonstrated ability to use the results of investigation and analysis to make effective strategic decisions.
– Demonstrated presentation building, strategic planning and presenting skills.

Digital Analyst wanted at Roche – Singapore

ROCHE LOGO SINGAPORE

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ROCHE LOGO SINGAPORE
ROCHE LOGO SINGAPORE

Location: Singapore, with flexibility to work part of the time outside of Singapore
Key Responsibilities:
Working with the APAC Region Head of Business Effectiveness and Engage 2021 program core team to:
In collaboration with global and affiliate teams develop digital campaign metrics and KPI framework

Define and implement Engage 2021 transformation program KPI’s including, indicators of regional and affiliate transformation, program performance and customer/business impact. Including baseline measurements
Develop customer engagement dashboard to support affiliate customer insights generation
Provide strategic and analytical input into design of new CRM & Digital ecosystem, ensuring optimal capture and utilisation of data to generate competitive customer insights.

In collaboration with global and regional counterparts provide strategic input into and implement customer data management standards

Create and execute strategic roadmap in collaboration with IT to deliver on E21 vision regarding personalisation

Input into analytical capability build required to realise Engage 2021 vision across all APAC affiliates

Provide insights and strategic input into Engage 2021 strategy.

Develop and execute communication plan for Digital analytics.

Digital Marketing project support: Support on other digital E21 projects.

Skills:

Functional and technical breadth across the following are required.

Customer Analytics & Insights

Data Management & Architecture

Primary and Secondary Market Research

Project Management

Communication & collaboration

Team work

Experience:

Must have at least 8 years’ experience as senior business analyst preferably specialising in digital and customer insights generation.

Experience working in a cross functional and collaborative fashion, enabling multiple markets/country teams to align and successfully deploy common solutions

Experienced working in regulated and complex environments

Working with external agencies to brief and scope digital projects.

Competencies:

Proven project management skills, attention to detail and exceptional organizational skills.

Data science

Ability to begin projects from project inception right through to operationalization

Comfortable in a fast-paced, dynamic and changing environment.

Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit.

Actively share knowledge and best practice to peers and stakeholders.

Build great relationship with our key business stakeholders

Roche is an equal opportunity employer.

Business Development, Business Development > Strategic Business Development

Connectivity Manager wanted at Hilton Corporate – Singapore

Hilton Logo

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Hilton LogoMANAGER, CONNECTIVITY – ASIA PACIFIC
Hilton Corporate
As the Manager, Connectivity – Asia Pacific you will partner with the Online Travel Agents, Leisure, and Wholesale account management and sales teams to evaluate direct connect opportunities with new and existing distribution channel partners. You will coordinate the implementation of new direct connect partner programs, focused on potential to drive incremental business and/or operational efficiencies through providing direct access to Hilton inventory and pricing.

Completing technical assessments, you will consult with channel partners on the optimal design of the integration solution, while also ensuring that direct connect contracts meet the strategic and commercial goals of the department and company. Coordinating with cross functional teams, you will oversee the technical activation of the direct connect integrations and continuously assess and work to optimize the effectiveness and value proposition of the channel partners following the activation.

To be successful in this role you will have a deep understanding of Distribution processes and technology, combined with a commercial mindset focused on channel and revenue optimization. Able to educate internal teams as well as potential channel partners on the benefits of direct connect solutions, you are experienced in project management, with creative problem solving skills, and a passion for innovation and process improvement.

What will I be doing?

A Manager, Connectivity – Asia Pacific will be responsible for performing the following tasks to the highest standards:

Evaluate new direct connect opportunities in partnership with account management and sales teams
Ensure direct connect contracts meet the strategic and commercial goals and requirements of the department and company
Complete technical assessment of potential new partners, consult on optimal integration design in partnership with Hilton IT
Schedule and conduct implementation meetings to review connectivity processes and technical implementation with the client
Manage the direct connect implementation process and provide level 2/3 post go-live support
Work with the rate loading team to add new programs to Direct Connect and coordinate the launch of sales or promo rates
Create and manage submission of rate loading requests and track to completion
Work with Hilton IT to ensure direct connect integration requirements are understood and implemented in a timely manner
Take ownership or provide support for any technical activities in the implementation process as required by Director
Implement different strategies and tactics to optimize distribution from direct connect partners
Educate partners on all commercial aspects of the program
Provide post go-live support for Direct Connect accounts for the participating properties
Optimize Hilton participation across multiple channels via hotel and rate plan set-up, technical enhancements, systems audits, and online channel analysis
Support the continuous channel/ account health assessment process, work with the Sales teams to develop and execute corrective action plans where necessary
Review look to book reports for accounts, transaction error reports, as well as channel production reports and provide recommendations and/or initiate remedial action as required
Conduct hotel-level training webinars and develop product and program guides, training materials, and best practice documents
Respond to stakeholder and hotel queries and provide as-needed guidance
Stay up to date on Distribution and Connectivity trends. Develop, implement, and execute business processes enhancements to drive continued innovation
Assist in the development of the overall department goals, plans, and budgets
What are we looking for?

A Manager, Connectivity – Asia Pacific serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Required Qualifications

Minimum Education: BA/ BA/ Bachelor’s Degree
Minimum Years of Experience: 3 to 5
Travel time: 20%
3+ years of experience working in distribution related roles
Outstanding analytical skills and strong experience interpreting data and drawing conclusions
Business-minded but technically savvy
Self-starter with attention to detail and a passion for data and technology
Experienced in project management with creative problem solving skills
Solid interpersonal and communication skills
Comfortable working in a cross-functional, fast-paced environment
Highly proficient in Microsoft suite of products
Preferred Qualifications

Education: Degree in Business, Hospitality or Computer Science preferred
Minimum Years of Experience: 5 to 7
5+ years working in distribution related roles
Fluency in Mandarin will be an advantage, in order to support the Greater China market

Digital IT Lead wanted at AVIVA – Singapore

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Purpose:
The IT teams supporting Asia Digital are based in our Asia Regional Office team, as well as within our Global Digital CIO, based in London. This role will act as single point of contact for all IT issues within Asia Digital, bringing together stakeholders from the above teams, as well as non-IT Individuals as required.
Fascination with solving complex problems using technology
Drives efficiency and effectiveness across the IT ecosystem
Support the creation of a world class end to end customer experience across our range of digital products & services

Hunt for the disruptive technology in the external market and use this to develop industry-leading IT & digital assets e.g. web, cloud, mobile.
Proactively contribute to the Asia Digital strategy
Responsibilities:
Accelerate delivery and build a sustainable agile and fast paced Digital IT organisation
Deliver results on specific strategies
World class end to end customer experience
World class digital design e.g. user experience, user interaction and strong visual designs across all digital platforms

Design features and capabilities working in collaboration with IT and Agile teams
Capability (not IT) and feature development
Develop an effective, personalised transactional experience.
Develop our digital properties (across web, mobile, social media) into the leading global examples in our field.
Ensure legal compliance of the digital channels, including planning well in advance for any likely relevant legislative changes.
Partner with other internal groups on selection and management of third party technology vendors.
Close collaboration between Market/BU CEO’s who build and deliver product solutions to the customer.
Qualifications:
High calibre graduate with a range of business experiences, or seasoned IT leader with proven track record
Skills & Knowledge:
Ability to understand and optimise customer journey across different channels.
Experience of working in a matrix environment within a large complex business.
Experience in managing major projects.
Significant experience with large scale IT/infrastructure projects.
Strong knowledge of competitor or “best in class” IT solutions and a keen ability to prioritize tasks to deliver quick yet meaningful results.
Excellent communication and presentation skills – able to present complex solutions to senior executives.
Understanding of the challenges of delivery in enterprise-level, regulated organisations
Exceptional inter-personal skills, influencing skills, and cultural awareness.
Ability and willingness to work across cultures and in a multinational matrix organization and travel across the region as appropriate.
Experience:
10-12 years’ experience leading large scale IT development and support initiatives or managing multi-channel directives, preferably with accountable digital KPI’s based on performance
Experience of other digital sectors desirable, but not essential
Working as part of a Senior Management team and with Senior Executives.
Clear leadership experience and achievement
Has initiated, led and successfully completed major IT programmes.
Working in a multi-cultural environment and with joint venture partners.
Experience of working in digital start-ups would be advantageous

Intranet Manager wanted by Pan Pacific hotel

pan pacific hotel singapore

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pan pacific hotel singapore
pan pacific hotel singapore

Intranet Manager (Information Technology)
Pan Pacific Hotels Group is a young and dynamic company comprising two well-established and trusted brands. Pan Pacific® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group (PPHG) is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Intranet Manager (Information Technology).
 
Job Responsibilities:
Working closely with the management to set and ensure achievement of targets pertaining to usage and growth of Intranet. The incumbent is to ensure there is regular communication and email contact with associates and act as main point of contact for all intranet related issue. Work with intranet vendor to ensure timely and accurate delivery of applications and contents related to the Intranet. Promote the Intranet to both corporate and hotel associates, including providing education through workshops.

The Role:
To develop and assist in developing content related to pages and sites.
Understand and maintain business applications on the Intranet.
Oversee the management of the technology platform.
To drive optimisation of technology platform.
Work with regional/property’s webmasters to create, develop and manage contents.
To ensure and maintain a consistent look and feel throughout the site.
Oversee all copy edit and proofread of web contents for the department site.
Ensure all information is up to date and accurate.
Deal with site errors (e.g. broken links) and feedback enquiries promptly.
Ensure that there is no duplicate information published elsewhere on the site.
To ensure the access rights are defined for the local site and contents.
Monitor web server and site performance.
Advise Management on the improvement, results, competition and new direction in technology to assist with improvement of the Intranet.
The Person:

Degree/Diploma in Computer Science / Information technology / Business Computing.
Certified in Microsoft Share Point Development preferred.
Candidates who have worked in similar roles and have similar experience in hospitality and its technologies will have an added advantage.
Experience with workflow style and approval process.
Possess good command of written English in terms of proofing content.
Ability to use simple content editor to update information.
Possess knowledge of windows working environment in terms of information types and storage.
Possess knowledge of HTML as an editing and authoring language.
How to apply

Interested applicants are invited to e-mail your resume to us at: career@pphg.com

We regret that only shortlisted candidates will be notified.