Job no: 492328
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
Perform security functions at assigned posts in the gaming and non-gaming areas.
Escort, or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation.
Respond to all emergencies and alarms as directed by Security Operations Centre and Security Management.
Monitor and manage crowd levels within the work environment.
Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
Maintain and apply skills to deal with conflict situations that occur within the work environment in an appropriate manner.
Handle lost and found property in accordance to procedures.
Participate in training programs.
Actively participate in regular performance improvement reviews.
Perform all duties as directed by the Executive Director of Security.
Education & Certification
At least ‘N’ Levels and above.
PLRD license is required
A team player.
Able to handle stress and multi-task.
Good communication skills.
Job no: 492326
Work type: Full-Time
Location: Marina Bay Sands
Categories: Concierge / Front Office
Handle luggage including long-term/short-term storage for both arriving and departing guests with the support of luggage handling equipment such as birdcage trolley. This includes proper handling, tagging, recording, storage and delivery of luggage.
Rotate to perform duties at the curb and work closely with Bell Captain and Supervisor at the driveway to ensure seamless arrival and departure guest experience.
Deliver incoming items to the guestrooms at the request of Guest Services Dispatcher/Supervisor/Captain or/and guests.
Maintain the tidiness and cleanliness of the luggage rooms and luggage trolleys.
Attend to basic guest enquiries pertaining to tourist information.
Sort and deliver the requested daily newspapers to all VIP rooms, suites and scheduled rooms.
Direct/Relay guest requests and queries to the appropriate department for follow up.
Work closely with other departments to provide unforgettable memories for our guests.
Perform any other duties and responsibilities as and when assigned by the Management.
Prior experience in the same capacity is an advantage.
Minimum secondary education
Excellent guest relations, and communication skills
Candidates must have a fair command of spoken and written English
Well-groomed and professional disposition
Job no: 492366
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
Establish and develop relations with patrons and provide personalized service.
Collate patrons’ preferences and record information into marketing systems and applications.
Meet and Greet patrons at arrival points. E.g: Airport, Ferry Terminal, Hotel Lobby etc.
Perform guided familiarization tours for new patrons and guests of Management.
Attend to the needs and requests of Paiza members. E.g: Assist with Hotel check-in and check-out, making reservations for restaurants, changing flights, room and transport bookings etc, escalating any issue that arises to Senior Executive Host and above.
Assist with reimbursement/s based on the patron’s available complimentary allowance.
Attend to patrons during their visit and Preparation, Coordination and Services provided for patrons utilizing the private gaming salons.
Liaise closely with other departments. E.g. Gaming and Non-Gaming departments’ collaboration to provide excellent service offered to patrons and fulfill their needs.
Facilitate enrollment of Paiza Membership.
Create Patron Tracking accounts and issuance of Paiza Membership cards inclusive of Day Pass and Paiza Supplementary cards.
Manage the Membership Counters to ensure adherence to Casino Regulations vis-à-vis Singaporean Residents vs Non-Residents visiting Paiza areas.
Assist with compiling information for the opening “buy-in” and closing “settlement” processes for Paiza Commission Programs.
Assist with Special Events and Promotions.
Perform handover information and updates to the next shift.
Attend quarterly forums for International Marketing team members.
Mentoring of new hires.
Involvement in Training Programs.
Ad hoc duties when required.
High School Degree, college education preferred.
Prior working experience in Hospitality, Sales or Customer Service.
Willingness to work shifts hours (including overnight), Public Holidays and Weekends
Possess good work attitude and communication skills
Comfortable working in smoking environment inside the Casino
English, Mandarin and or Cantonese linguistic skills required as the successful candidate will be required to liaise with English / Mandarin / Cantonese speaking guests.
Guest Service Agent – Pools and Recreation
Apply nowJob no: 493522
Work type: Full-Time
Location: Marina Bay Sands
Categories: Concierge / Front Office
Required to be stationed at the Skypark pool gantry to ensure hotel policy of one key card per guest.
Welcome and direct hotel guests/ visitors entering the Infinity Pool.
Ensures that the Infinity Pool is kept clean and well-maintained.
Interact with and answer hotel guests’ and visitors’ questions to provide for a service-minded experience on the Infinity Pool.
Be able to lead tours and be conversant during the tours about local points of interest and attractions.
Process guest’s requests and in the event, if the request is not directly related to his/her area of capacity, the request must be owned and forwarded to the appropriate department.
Perform activities based on Service Quality Review standards e.g. guests’ keycard policy, towels collection and pool policies
Works closely with Pools & Recreation Management team and other related departments to ensure guests’ requests are followed through.
Be conversant with closure operations process during inclement weather conditions.
Perform any other duties and responsibilities as and when assigned by Management.
Be conversant with all facets of the Pools & Recreation operations including fire safety and emergency related procedures.
Monitor activities in the Infinity Pool and report any suspicious characters, items or/and activities to the Manager.
Maintains close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
Be aware of OSHA (Occupational Safety and Health Act) and practice safety guidelines.
Perform administrative duties as requested such as filing of reports.
Contribute ideas to improving the operations of Pools & Recreation.
Minimum GCE ‘N’ or ‘O’ Levels.
Prior customer service experience in the same capacity is an advantage.
Excellent guest relations and communication skills.
Candidates must have a good command of spoken and written English is essential.
Fluent in English and any additional languages is an added advantage.
Pays attention to details and have strong customer service skills.
Able to speak in front of groups.
Able to work with minimum supervision.
A team player and takes initiative to assist other Team Members when required.
Have impeccable follow-through; and “Can Do” attitude and mindset.
Be willing to work shifts
Well groomed and professional disposition.
The APAC Connections Manager, TBX plays a crucial role in strategizing and delivering against the audiences, connections & media, content and measurement that delivers the most innovative and effective solutions to meet Consumer APAC’s business objectives.
The right candidate will foster paid media to be wholly, strategically, efficiently and effectively embedded within integrated marketing communications. He/she will unify content and context to leapfrog our brands to better connect with consumers and professionals in an omnichannel world.
This role has two primary focus areas:
Total Brand Experience (TBX): As the regional subject matter expert in connections and media planning, the Connections Manager will lead the digital media transformation agenda, which includes key business growth drivers such as: first-party data acquisition and retention strategies, precision marketing, advertising technology strategies and personalization solutions at scale.
Regional Franchise Organization (RFO): As an integrated member of the RFO team, he/she will utilize the J&J Connections and Content Framework to develop the franchises and brands Connections Ecosystems, and the Connections Plans that connect with each brand’s audiences.
The Connections Manager is also the conduit between the Connections Ideas and how they are developed into Connected Consumer Experiences. This includes developing the measurement and testing framework that informs planning (i.e., in-channel and cross-channel media metrics and criteria for decision-making), through to deployment, governance and performance.
This position reports directly to the Senior Director, Total Brand Experience, APAC. TBX is part of the Global Marketing Services Team (GMS) within the Global Franchise Organization (GFO).
Plan, manage, report, optimize and innovate the omnichannel / cross-media paid media strategy and channel plans across regional franchise/brand priorities. This includes but is not limited to: Search, Social, Mobile, Display & other biddable platforms, Programmatic, TV, OOH, etc.
Partner closely with internal teams: Brand, Shopper, R&D, Analytics, Insights and other internal business partners to develop media plans and adtech experiences that best deliver the franchises’ and brands’ business goals (KPI’s).
Ensure end-to-end media plan management including testing methodologies, reporting requirements, and optimization requirements, for ensuring full impact and efficiency of each campaign.
Review all regional and local media plans and buys from media agency, ensuring they are consistent with media strategy, in line with budget, properly flighted and executable based on production schedules.
Define & audit consistent best-in-class connections executions across the region and continually share knowledge with an eye towards operationalization, across all franchises and brands.
Actively monitor, share and evangelize digital paid media ROI across all channels, including but not limited to paid search; online video; social paid media; rich media/GDN; programmatic media.
Integrate precision & digital media into the overall business media agenda: support compliance with Global Media Guidelines, J3-J&J regional-clustering, trading value, ROI, etc.
Bring new adtech and martech solutions and capabilities to the organization, working in close partnership with the Global media team and media AOR teams.
Work in close and continuous partnership with the regional media agency to provide analysis on media delivery, media performance, share of voice, trends and future implications.
Plan and execute digital media training for the broader organization
Work with regional media agency and global stakeholders to develop and present APAC media POVs.
Attend and be an active part of industry-related events and communities and ensure APAC region remains updated on industry changes and advancements.
Experience & Skills:
BA/BS in a relevant discipline
5-8 years of regional and local digital media planning and buying experience with media agencies and/or marketing technology agencies, preferably with in-house experience as well. Buying experience is a must.
Additional background in Brand Building/Marketing, Analytics, CRM/Relationship Management and/or Shopper Marketing & e-Commerce is strongly preferred.
High degree of knowledge of the Asia Pacific media landscape, including China, is mandatory
Proven and deep understanding of the role of technology in driving opportunities to target audiences, it’s impact on the connections and content that will engage people, and how it is measured and yields positive ROI.
Extensive experience in programmatic buying: knowledge and understanding of tools, the programmatic buying landscape and how it is interlinked with other digital activities (e.g. search, CRM and ecommerce) and how it plays an integral part in the end-to-end consumer journey.
Extensive experience integrating programmatic planning and delivery into FMCG/healthcare media planning
Experience working with media buying platforms, such as Google Marketing Platform, Facebook Business Manager, etc.
Subject matter expertise in data acquisition strategy & programmatic operations
Subject matter expertise in AdTech & implications for healthcare & FMCG advertisers
Understanding data sources; and the structure and function of websites / UX.
Extensive experience interpreting, using and analyzing data from analytics and ad tracking platforms, social platforms, websites, apps, and other digital platforms, including but not limited to YouTube, GA360, Facebook platforms, Adobe Analytics, alongside 3rd party tools, such as social listening tools.
Proven ability to conduct statistical analysis on digital data and performance, identifying valuable results and insights from data. Experience with attribution models and MMM a plus.
Ability to communicate complex data and technical solutions in a simple, easy-to-understand manner to all levels from C-Suite to junior management; having a service-oriented mindset.
Strong influencing skills, e.g., able to communicate benefits of programmatic buying and obtain local stakeholder buy-in across all business functions
Test & learn mindset – being able to pilot new tools/ process and learn quickly
LEAD: Create an environment where leadership and talent development is top priority
CONNECT: Develop deep insights into the needs of our patients, customers, markets and communities. SHAPE: Drive innovation; anticipate and shape industry and market changes to advance consumer health care globally
DELIVER: Deliver results by inspiring and mobilizing people and teams
LOCATION: This position is based in Singapore.
Approximately 25% intra-company travel required around the APAC region (15 markets)
Approximately 10% travel required globally
Assistant Business Development Manager, Travel Retail
Requisition ID: 1805685468W
As a key member of the Dr.Ci:Labo team at Johnson & Johnson, the Assistant Business Development Manager, Travel Retail will support the Business Development Manager, Travel Retail with the expansion of the brand in the Asia Pacific region travel retail channel. The candidate will support the opening of new markets, be responsible for counter operations and managing the beauty consultants at the assigned Travel Retail locations.
1. Identify new business development opportunities
Work closely with and support the Business Development Manager in the development and expansion of new markets and opportunities for Dr.Ci:Labo in the travel retail channel
Key responsibilities will be working with the travel retail operators on key account management, meeting sales objectives and optimizing travel retail results for the brand
The Assistant Business Development Manager, Travel Retail will play a critical role in joint business planning and finalizing key account planning with the Business Development Manager, Travel Retail
2. Manage customers and operations
Work closely with the travel retail operators to construct business plans, set sales targets, manage targets and review customer profile and category contribution per location to customize assortment
Work with HR to recruit, develop, manage and facilitate training of beauty consultants
Formulate promotion strategies and incentive programs to motivate front line staff
Inventory management, ensure orders are processed and delivered on time; work with travel retail operators
Monitor the merchandising, assortments and planograms are respected in the different locations. Ensuring availability of sufficient inventory, testers and printed materials on counter
3. Ensure internal stakeholders alignment
Lead cross functional teams to manage projects with:-
Supply Chain: Inventory management and forecast, processing of customer orders
Marketing and VM: Align with brand guidelines and develop travel retail specific POSM materials
Finance: Partner with finance team to review account profitability and align on financial metrics (COG, GM%)
A University Degree
At least 5 years of relevant working experience and prior experience in FMCG, fashion/beauty industry with 2-3 years of travel retail experience
Good communication skills and highly adaptable to different cultures
Strong analytical and organization skills with attention to detail
Mature, independent, responsible and with the ability to juggle several projects with different deadlines and various stakeholders
Strong command of oral and written communication skills in English and Mandarin
Strong Microsoft Office skills especially Excel and PowerPoint
Frequent travel will be required (approximately 40%)
New Market Development Manager SEA, Surgical Vision
Multiple Locations: Singapore,Indonesia
Functions: Business Development
Requisition ID: 1805646053W
Manage the channel partners and in-country commercial team in new markets within SEA (namely Indonesia, Philippines, Cambodia, Laos and Myanmar) for the Cataract and Refractive businesses in J&J Vison Surgical. Responsible for the organization’s long-range strategic business plan alignment with channels partners and ensures that plan objectives are achieved. Establish comprehensive business strategies and oversees all tactics required to achieve them.
Anticipate market trends and implement the necessary changes to meet customer needs. Assess market data, determines, and prioritizes potential market growth opportunities.
Develop and implement channel partners operating system to lead and support channel partners for performance measurement and ensure efficient execution of key business initiatives.
Set business direction and leverage local opportunities.
Establish and implement a clear Long Range Country Plan to secure business continuity.
Manage the distributors in Cataract & Refractive surgery device space.
Build and lead in-country commercial team to drive business initiatives.
Develop a high performance commercial team to support channel partners
Support and implement regional and local marketing initiatives.
Build local KOL pipeline and support KOL engagement plan aligned to SEA regional plan.
Build a strong pipeline of distributors for channel expansion.
Execute and follow through on business strategies.
Be compliant in an ever-changing and complex regulatory environment.
Engage and motivate cross-functional employees in business strategies and direction.
Create a culture of innovation, collaboration, high accountability and change management.
Bachelor’s Degree or equivalent.
8 to 10 years of relevant experience in sales and business development in SEA region especially emerging markets.
The ideal candidate should have working background in medical device industry.
Ability to build and maintain effective working relationships with all relevant stakeholders like customers, partners, suppliers and employees.
Have demonstrated leadership experience in being able to inspire and motivate others to drive the business forward and achieve organizational and business goals.
IT Automation and Monitoring AnalystLocations: Singapore, Singapore Functions: Operations (IT)
Requisition ID: 1805683529W
You will be assigned to Software Defined Data Center(SDDC) team as a Monitoring and Configuration Management Analyst and will have opportunities to learn and work in meaningful projects in Virtualization space that will address infrastructure monitoring with a view to adopt machine learning and automation to meet business objectives.
Under close supervision, provides technical support and advice in the department that manages and monitors systems and infrastructure operations and analyzes problems or malfunctions to ensure timely resolution. Participates in the coordination of corrective actions with the team as appropriate. Documents problems and their resolution. Ensures the operational integrity of all changes to the operational environment.
JOB ROLE AND RESPONSIBILITIES
The monitoring and configuration management team works on deployment of toolset to various sites, configure and maintain new/current monitoring/configuration requests, explore new tools and manages day to day operations.
In this role you are responsible for:
Day to day operations activities – Working on/learning the latest and greatest knowledge about Virtualization with the Software Defined Data Center (SDDC) team.
With the acquired knowledge, you need to propose and implement New Edge Virtualization monitoring using AI and Machine Learning.
Work with the current team to improve on the current progresses, maintain current toolsets and involves in the deployment of tools
Manage global monitoring platforms and integrations
Transforming business requirements into high quality dashboards and visualization leveraging a combination of Tableau and programming languages such as Python and R.
Learning next generation technologies in both private and public cloud hosting solutions.
Learning and applying best practices of Agile, DevOps, software documentation, and source management.
Participate in and/or lead automation project that involves the tools deployment/maintenance
Degree in computer science or business administration
At least 3 years of hands on experience with Virtualization technologies
Knowledge of AI Ops & machine learning
Knowledge of infrastructure monitoring
Experience in supporting and implementing monitoring platforms in a hosted/on premise or cloud environment
Experience in implementing configuration management automation across different infrastructure technology stacks
Applying best practices of Agile, DevOps to continuously support operational requirements.
Experience with Tableau reporting
Ability to translate business requirements into Functional Epics / User Stories
Strong technology knowledge and how to apply that technology to support business processes
Ability to manage complexity and resolve ambiguity
Good knowledge of healthcare, business theory, processes and process improvement methodologies
Johnson & Johnson Pte. Ltd. (8435)
Senior Executive / Assistant Manager, GI Business Development
PURPOSE OF THE ROLE
Affinity strategy is a one of the key focuses for Aviva. GI requires a person to manage/grow the existing affinity programs (SAF, POGIS), and develop more new affinity programs.
This role will also be overseeing FA channel (i.e. AFA) and Corp. Travel business development
Direct Reports / Team Size
Number of team size: 1
Product or Services dimension: All GI products
RELATIONSHIPS (INTERNAL & EXTERNAL)
Group Business unit
Preferred Degree or Diploma in Business/ Finance/Accountancy
Preferred CGI Qualification
At least 5 years of experience in the in insurance sales or a sales management role, of which 3 years are in GI
Preferred experience in B-to-B business, account management and relationships building.
Working knowledge of regulatory requirements in relation to GI products i.e GI Motor, Travel, Home, and PA.
Self-motivated with the ability to identify key issues and recommend practical solution.
Good communication and interpersonal skills.
Highly adaptable to changes
Job Number: 00640284
– Job description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
Our Finance Transformation capability enables clients to unlock trapped value within their Finance processes and organizations by reducing cost and improving the value delivered. We do this by employing digital technologies such as AI and Robotic Process Automation to eliminate inefficiencies and we help CFOs and their leadership teams to measure and focus on what really matters through the use of Advanced Analytics, Artificial Intelligence and Data Visualization Tools.
In our Products group we offer consulting services to clients in a variety of industries and operations, covering automotive, industrial equipment, life science, consumer goods, retail and travel & transportations. The Products CFO & Enterprise Value (CFO&EV) is the part of Accenture Consulting which specializes in the topics on the top of the CFO agenda.
We are seeking for a business-driven CFO & EV Management Consultant specializing in enterprise performance management and digital finance transformations.
Key Activities in the Products CFO & Enterprise Value practice will include:
Understand client challenges and issues in Finance Strategy, Finance Processes and Operations and Enterprise Performance Management
Propose integrated solutions that combines strategy, processes, organization structure and technology to address the issues
Develop a practical project approach to implement the solutions.
Define and obtain buy-in from stakeholders of the value that will be delivered with the proposed solutions
Lead project teams to implement large-scale transformation projects in:
Finance organization design
Enterprise Shared Services
Finance process re-engineering
Finance capability development
Enterprise performance management
Finance technology implementation
Deliver projects on-time and within budget
Contribute to the development of thought leadership in Finance Strategy and Transformation, Finance Processes and Operations and Enterprise Performance Management.
Train and develop finance consulting teams to enhance capabilities in designing and implementing innovative solutions for clients.
Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.
Closely follows the strategic direction set by senior management when establishing near term goals.
Interacts with senior management at a client and/or within Accenture on matters where they may need to gain acceptance on an alternate approach.
Has some latitude in decision-making. Acts independently to determine methods and procedures on new assignments.
Decisions have a major day to day impact on area of responsibility.
Manages teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.
– Basic qualifications
3+ years of strong experience in Finance Strategy, Finance Processes and Operations and Enterprise Performance Management for Consultants (preferably in Consulting)
Professional Skill Requirements:
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Excellent communication (written and oral) and interpersonal skills
Excellent leadership and management skills
Able to travel within region as applicable
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.