The Role
The Housekeeping Attendant performs any combination of light cleaning duties to maintain all apartments in a clean and orderly manner for occupancy.
· Responsible for cleaning an allocated number of apartments set by the Junior Housekeeper according to working procedures.
· Clean bedrooms, change bed linen, vacuum carpet rugs, mop floors and replenish all guest supplies.
· Wash bathrooms, wash glasses, replenish all towels and bathroom amenities. Empty rubbish bin.
· Clean living rooms, vacuum carpet rugs, mop floors and replenish all guest supplies. Empty rubbish bin.
· Clean kitchen and all kitchen appliances and equipment, wash cutleries, crockeries, glasses, cooking utensils, pots and pans. Empty rubbish bin.
· Report to supervisor for any loss and damage to linen, furniture, fixtures and equipment
· Update status of apartments.
Talent Profile
Experience:
· Minimum 1 year Housekeeping experience
Education:
· Primary or Secondary School Certificate
Competencies:
· Spoken English
· Pleasant, Polite, Independent, Cleanliness
How to Apply
Please send your detailed resume to careers.ppssbr@panpacific.com
Job no: 492474
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
JOB SCOPE
Summary of Key Responsibilities
Responsible for attending to all guests requests and ensure that they are fulfilled to guests’ satisfaction according to the prescribed standards.
Demonstrate an enjoyment and enthusiasm for work through effective relationships with other staff and by adopting a “can-do” approach to all tasks assigned.
Review all in-house, arriving and departing VIP guests on a regular basis; process the check-in and check-out process in a timely and professional manner.
Service, clean and turndown all butler suites and rooms.
Be familiar with the set-up and functionality of all equipment in the suites
Escort guests from the front of the hotel to the suites and serve the guests as needed, such as hotel tours, suite tours, detailed explanation of services, unpacking and packing luggage.
Responsible for taking food and beverage orders for in-suite dining and serving the items.
Attend to all aspects of service within suites including food and beverage service, linen, restocking amenities, equipment and supplies.
Attend to laundry, dry cleaning, ironing, mending and shoe polishing where required
Attend to any personal errands as needed by VIP guest.
Handle guest requests made through incoming calls and perform follow-ups at Butler Command Centre.
Anticipate guest needs, respond promptly and acknowledge all guests upon arrival; maintain positive guest relations and ensure guest satisfaction at all times.
JOB REQUIREMENTS
Diploma in Hotel / Hospitality / Tourism Management or equivalent vocational qualifications.
Be proficient with the relevant property management systems to handle check-ins and guest registrations.
Proficient in all aspects of food and beverage services skills including in-suite dining and well-versed in wines / spirits knowledge.
Possess exceptional guest relations and services skills and passion.
Possess a discreet, professional, well-groomed disposition is a must for this position.
Comfortable with rotating shift work, including PH and weekends
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
Swissôtel Merchant Court, Singapore is a luxury hotel ideally located close to entertainment and dining hotspots such as Clarke Quay, Boat Quay and Chinatown. The close proximity of the MRT to the hotel makes Orchard Road, Raffles City, all major tourist attractions and the financial hub at Raffles Place, within easy reach.
The 476 guest rooms and suites cater to the needs of the most discerning travellers. The Swiss Executive floors offer luxurious rooms and suites and the Swiss Executive Lounge provides additional luxury and exclusivity. Facilities includes an idyllic pool area with water-slides, an outdoor Jacuzzi, two award-winning restaurants and one lobby bar, a 24 hours Fitness Centre, Pürovel Spa & Sport, a column-less ballroom and seven function rooms.
Linen Room Attendant
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
To ensure all guest requests are completed within 20 minutes
To ensure optimum stock levels are maintained of the guests supplies and cleaning supplies
To clean and follow WSH rules for stocking the linen room
Ensure soiled linen is collected from all floors and sorted at the linen room
Assist in carrying out quarterly linen inventory for bed and bath linen
To complete any task assigned by the managers
Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
1 year of experience in a similar role
Able to speak, read and understand English
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team
Schedule: Full-time
Shift: Rotating / Shift Work
Closing Date: 30.Aug.2018, 4:59:00 AM
Job Number: SMC00739
Job Number 1800241Z
Job Category Housekeeping & Laundry
Location The Ritz-Carlton, Millenia Singapore, Singapore, Singapore VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down a ladder. Move up and down stairs and/or service ramps. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
Job Number 18002420
Job Category Housekeeping & Laundry
Location The Ritz-Carlton, Millenia Singapore, Singapore, Singapore VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Job Summary
An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper.
As an Assistant Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist with overseeing Housekeeping operations
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Support departmental targets and objectives, work schedules, budgets, and policies and procedures
Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
Ensure team members have an up-to-date knowledge of all room categories and amenities
Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels cover business demands
Ensure ongoing training to support Executive Housekeeper
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Support managing, training and developing the Front Office team
Deputise in absence of Executive Housekeeper
Assist other departments wherever necessary
What are we looking for?
An Assistant Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
High level of commercial awareness and cost control capabilities
Excellent leadership, interpersonal and communication skills
Committed to delivering high levels of customer service
Ability to work under pressure
High level of IT proficiency
Excellent grooming standards
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Familiar with Property Management Systems
Experience managing a department and Profit and Loss account
Job Number 180000C9
Job Category Housekeeping & Laundry
Location Courtyard Singapore Novena, Singapore,
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you’ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors
Job Description – Retail Assistant, Laundry (VAA01422)
Attend to all walk in customers at the Raffles City Drycleaners and confirm acceptance of cleaning orders.
Verify quantities, inspect defective areas on garments and issue receipt to customers with indication of correct quantity, appropriate remarks and desired completion date.
Attach identification tags to each piece of garment and special instruction tag to garments that require special attention.
Classify garments according to cleaning requirement, special items and despatch to the laundry premises for processing.
Follow up on finished garments to ensure that the required items are completed on time.
Sort the completed garments according to groupings and identification tags, inspect finished quality, verify completed quantities, carry out minor sewing or replacement of buttons and accessories, perform packaging and assign storage location.
File completed order slips according to customer’s name in alpha order to allow systematic retrieval of garments during the collection.
Release garments to customers and collect payment either in the forms of credit transaction or cash.
Performs cashiering function and ensure accuracy in cash count.
Promote shop image though friendly and helpful counter service.
Maintain shop cleanliness.
Ensure adequate stock of laundry supplies necessary for the retail operations.
Highlight overdue items to Valet Manager for sending reminders to customers.
Prepare daily sales summary for submission to Accounts department and own department
Qualifications:
Secondary Education
Prior work experience in counter service will be an advantage
Able to converse in English and Mandarin
Presentable, well groomed and meticulous
Able to work under pressure and independently
We regret to inform that only shortlisted candidate will be notified.
