Housekeeping Manager – Courtyard Singapore Novena

APPLY HERE

Job Number 18002XU3
Job Category Housekeeping & Laundry
Location Courtyard Singapore Novena| 99 Irrawaddy Road Novena| Singapore|
Singapore| Singapore
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping| Recreation/Health
Club and| if applicable| Laundry. Directs and works with employees to ensure
property guestrooms| public space and employee areas are clean and well
maintained. Completes inspections and holds people accountable for corrective
action. Position assists in ensuring guest and employee satisfaction while
maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or
related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; no work
experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Ensures guest room status is communicated to the Front Desk in a timely and
efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms
and public space.

• Understands the impact of department’s operations on the overall property
financial goals and objectives and manages to achieve or exceed budgeted
goals.

• Ensures all employees have proper supplies| equipment and uniforms.

• Communicates areas that need attention to staff and follows up to ensure
understanding.

• Supervises daily Housekeeping shift operations and ensures compliance with
all housekeeping policies| standards and procedures.

• Participates in departmental meetings and continually communicates a clear
and consistent message regarding the departmental goals to produce desired
results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants
and provide follow-up training as necessary.

• Establishes and maintains open| collaborative relationships with employees
and ensures employees do the same with them.

• Schedules employees to business demands and for tracks employee time and
attendance.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process.

• Supervises staffing levels to ensure that guest service| operational needs|
and financial objectives are met.

• Observes service behaviors of employees and provides feedback to
individuals.

• Ensures employee recognition is taking place on all shifts.

• Participates in an on-going employee recognition program.

• Solicits employee feedback| utilizes an “open door” policy| and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Participates in employee progressive discipline procedures.

• Celebrates successes and publicly recognizes the contributions of team
members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Participates in the development and implementation of corrective action
plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

_

Front Office – Manager on Duty – The Ritz-Carlton – Singapore

APPLY HERE

Job Number 19001G9F
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton| Millenia Singapore| 7 Raffles Avenue|
Singapore| Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Entry level management position that is responsible for leading and assisting
with the successful completion of daily shift requirements. Front office areas
include Bell/Door Staff| Switchboard and Guest Services/Front Desk. Strives to
ensure guest and employee satisfaction and achieve the operating budget.
Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services| front
desk| or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; no work
experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust| respect| and cooperation among team
members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supports all day-to-day operations.

• Understands employee positions well enough to perform duties in employees|
absence.

• Coaches| counsels and encourages employees.

• Handles employee questions and concerns.

• Supports all areas of the Front Office in the absence of the Front Office or
Front Desk Manager.

• Guides daily Front Desk shift operations.

• Communicates performance expectations to employees in accordance with job
descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk
Goals

• Manages day-to-day operations| ensuring the quality| standards and meeting
the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize| organize| and accomplish
your work.

• Handles complaints| settling disputes| and resolving grievances and
conflicts| or otherwise negotiating with others.

• Participates in department meetings and continually communicates a clear and
consistent message regarding the Front Desk goals to produce desired results.

• Strives to improve service performance.

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

• Trains staff on adherence to all credit policies and procedures to reduce
bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and property
occupancy.

• Understands the impact of Front Desk operations on the overall property
financial goals and objectives.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service within guidelines.

• Handles guest problems and complaints seeking assistance from supervisor as
necessary.

• Interacts with guests to obtain feedback on product quality and service
levels.

Managing Projects and Policies

• Implementing the customer recognition/service program| communicating and
ensuring the process.

• Assists in the review of comment cards and guest satisfaction results with
employees.

• Ensures employees have the proper supplies and uniforms.

• Assists in the use of a guest information tracking system to ensure that a
successful repeat guest recognition program is in use to recognize guest
preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

• Identifying the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Providing guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Provides feedback to individuals based on observation of service behaviors.

• Participates in an ongoing employee recognition program.

• Conducts training when appropriate.

• Participates in the employee performance appraisal process.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Informs and/or updating the executives| the peers and the subordinates on
relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Understands the functions of the Bell Staff| Switchboard and Concierge/Guest
Services operations.

• Complies with loss prevention policies and procedures.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Procurement Manager – W Singapore – Sentosa Cove

APPLY HERE

Job Number 19081250
Job Category Procurement| Purchasing| and Quality Assurance
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Negotiates with suppliers and verifies and authorizes purchase requisitions
and purchase orders. Advises other departments on purchasing procedures and
maintains full and up-to-date information regarding store inventory.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 2 years experience in procurement| purchasing|
or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 1 year
experience in procurement| purchasing or related professional area.

CORE WORK ACTIVITIES

Managing Supplier and Vendor Relations

• Negotiates with selected suppliers and obtains quotations.

• Coordinates and arranges site visits with contractors and end-users for
obtaining necessary quotations.

• Keeps close and frequent contact with suppliers to maintain up-to-date
market and product information

• Identifies and selects reliable and regular suppliers for daily food and
beverage purchasing based on regular quotations.

• Attends and participates in food tasting panel for food and beverage
evaluation and vendor selection.

• Prepares and negotiates contracts with selected suppliers

• Attends exhibitions/seminars for sourcing new suppliers and products with
better price-performance.

• Persuades suppliers to offer or extend rebate program.

Managing Procurement Activities

• Verifies and authorizes procurement orders

• Places orders and expedites deliveries

• Prepares tender invitations and executes tender openings for selected items
and compares tenders for procurement decisions

• Sources alternative products with competitive prices| while striving to
maintain better or comparable quality| standards and services.

• Prepares and submits monthly cost saving report to Director of Finance

• Explores opportunities for green procurement and actively participates in
the recycling program.

• Provides suggestions to other departments to achieve cost savings while
still fulfilling their requirements.

_

Conference Services Manager – The St. Regis Singapore

APPLY HERE

Job Number 18003DTB
Job Category Event Management
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Directs and motivates catering services team while personally assisting in the
physical set up of the function rooms and executing events based on
requirements and standards. Develops and directs team to provide consistent|
high quality service. Communicates expected performance and trains staff in
processes. Monitors and controls financial and administrative responsibilities
including asset protection.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management or
related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major.

JOB SPECIFIC TASKS

Participating in and Leading Catering Services Teams

• Demonstrates self confidence| energy and enthusiasm.

• Understands how to manage in a culturally diverse work environment.

• Uses problem solving methodology for decision making and follow up.

• Demonstrates personal integrity| manages time well| and is highly visible in
areas of responsibility.

• Builds a positive work environment by demonstrating self confidence| energy
and enthusiasm.

Supporting the Management of Catering Operations

• Interacts with other catering employees| customers and guests| vendors and
suppliers.

• Demonstrates knowledge of all departments within the property.

• Communicates group needs to various departments within the property.

• Prompts handling of all inquiries within market and parameters.

• Creates written and verbal presentations effectively.

Ensuring Exceptional Customer Service

• Communicates all details of catering events to operating departments and
customers.

• Manages the quality process in areas of customer service and employee
satisfaction.

Conducting Human Resources Activities

• Provides constructive coaching and counseling to employees.

• Supports the development| training| and mentoring of employees.

• Demonstrates knowledge of how and when to impose deadlines and delegate
tasks.

• Motivates and provides a work environment in which employees are productive.

• Listens and responds to employee|s needs.

• Manages group or interpersonal conflict situations effectively.

_

Fitness Centre & Spa – Assistant Manager – The Ritz-Carlton – Singapore

APPLY HERE

Job Number 19084197
Job Category Spa
Location The Ritz-Carlton| Millenia Singapore| 7 Raffles Avenue|
Singapore| Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists with managing aspects of the pool and beach areas| including overall
maintenance| daily upkeep| cleanliness and the operation of cabana units.
Provides and models service behavior to guests and employees. Assists with
continually striving to improve guest and employee satisfaction and maximizing
the financial performance in areas of responsibility. Position works with
direct reports to carry out departmental strategies.

CORE WORK ACTIVITIES

Assisting with Recreation Operations

Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees| absence.

Monitors quality| standards and meets the expectations of the customers on a daily basis.

Demonstrates knowledge of job-relevant issues| products| systems| and processes.

Schedules events| programs| and activities| as well as the work of others.

Provides personal assistance| medical attention| emotional support| or other personal care to others such as coworkers| customers| or patients.

Develops specific goals and plans to prioritize| organize| and accomplish work.

Supports the management of outside vendors including water sports and scuba.

Assists with managing group activities including sand painting| bon fires| and team building events.

Orders and manages necessary supplies. Ensures workers have supplies| equipment| tools| and uniforms necessary to do their jobs.

Assists with managing the children|s program (e.g.| coordinates activities| purchases equipment and supplies etc.).

Assists with managing pool and beach areas| including overall maintenance| daily upkeep and cleanliness| and the operation of cabana units.

Providing and Ensuring Exceptional Customer Service

Serves as a role model to demonstrate appropriate behaviors.

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs| provides guidance| feedback| and individual coaching when needed.

Conducting Human Resources Activities

Identifies the developmental needs of others and coaches| mentors| or otherwise helps others to improve their knowledge or skills.

Participates in the performance appraisal system process| giving feedback when needed.

Coordinates training activities for employees in department.

Encourages and builds mutual trust| respect| and cooperation among team members.

Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

Education and Experience

High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

2-year degree from an accredited university in Health Education| Physical Education| Hotel and Restaurant Management| or related major; no work experience required.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Mgr-Sales I – The Westin Singapore

APPLY HERE

Job Number 19083444
Job Category Sales and Marketing
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Assistant Sales Manager – The Westin Singapore

APPLY HERE

Job Number 19001A8H
Job Category Sales and Marketing
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

The position assists with the soliciting and handling of sales opportunities.
Ensures business is turned over properly and in a timely fashion for proper
service delivery. Assists in leading all day-to-day activities related to
sales with a focus on building long-term| value-based customer relationships
that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; no work experience required

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include participating on sales calls|
entertainment| FAM trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Assists with managing and developing relationships with key internal and
external stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Supports the operational aspects of business booked (e.g.| generating
proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Assists in closing the best opportunities for the location based on market
conditions and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Housekeeping Manager – The St. Regis Singapore

APPLY HERE

Job Number 19001537
Job Category Housekeeping & Laundry
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping| Recreation/Health
Club and| if applicable| Laundry. Directs and works with employees to verify
property guestrooms| public space and employee areas are clean and well
maintained. Completes inspections and holds people accountable for corrective
action. Position assists in ensuring guest and employee satisfaction while
maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or
related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; no work
experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and
efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.

• Inventories stock to verify adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms
and public space.

• Understands the impact of department’s operations on the overall property
financial goals and objectives and manages to achieve or exceed budgeted
goals.

• Verifies all employees have proper supplies| equipment and uniforms.

• Communicates areas that need attention to staff and follows up to verify
understanding.

• Supervises daily Housekeeping shift operations and verifies compliance with
all housekeeping policies| standards and procedures.

• Participates in departmental meetings and continually communicates a clear
and consistent message regarding the departmental goals to produce desired
results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants
and provide follow-up training as necessary.

• Establishes and maintains open| collaborative relationships with employees
and verifies employees do the same with them.

• Schedules employees to business demands and for tracks employee time and
attendance.

• Verifies employees understand expectations and parameters.

• Verifies property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process| where applicable.

• Supervises staffing levels to verify that guest service| operational needs|
and financial objectives are met.

• Observes service behaviors of employees and provides feedback to
individuals.

• Verifies employee recognition is taking place on all shifts.

• Participates in an on-going employee recognition program.

• Solicits employee feedback| utilizes an “open door” policy| and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Participates in employee progressive discipline procedures.

• Celebrates successes and publicly recognizes the contributions of team
members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Understands the brand|s service culture.

• Participates in the development and implementation of corrective action
plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

_

Procurement Manager – W Singapore – Sentosa Cove

APPLY HERE

Job Number 19081250
Job Category Procurement| Purchasing| and Quality Assurance
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Negotiates with suppliers and verifies and authorizes purchase requisitions
and purchase orders. Advises other departments on purchasing procedures and
maintains full and up-to-date information regarding store inventory.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 2 years experience in procurement| purchasing|
or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 1 year
experience in procurement| purchasing or related professional area.

CORE WORK ACTIVITIES

Managing Supplier and Vendor Relations

• Negotiates with selected suppliers and obtains quotations.

• Coordinates and arranges site visits with contractors and end-users for
obtaining necessary quotations.

• Keeps close and frequent contact with suppliers to maintain up-to-date
market and product information

• Identifies and selects reliable and regular suppliers for daily food and
beverage purchasing based on regular quotations.

• Attends and participates in food tasting panel for food and beverage
evaluation and vendor selection.

• Prepares and negotiates contracts with selected suppliers

• Attends exhibitions/seminars for sourcing new suppliers and products with
better price-performance.

• Persuades suppliers to offer or extend rebate program.

Managing Procurement Activities

• Verifies and authorizes procurement orders

• Places orders and expedites deliveries

• Prepares tender invitations and executes tender openings for selected items
and compares tenders for procurement decisions

• Sources alternative products with competitive prices| while striving to
maintain better or comparable quality| standards and services.

• Prepares and submits monthly cost saving report to Director of Finance

• Explores opportunities for green procurement and actively participates in
the recycling program.

• Provides suggestions to other departments to achieve cost savings while
still fulfilling their requirements.

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Sustainability Executive / Senior Executive – CBRE – Singapore

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Sustainability Executive / Senior Executive
Singapore – Singapore
Ref#: 19021604
Date published: 7-Jun-2019
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Job Description:
Advise on all aspects of a building’s LEED/Green Mark certification process. Make recommendations and assist with the design and implementation of LEED/Green Mark principles.
Working closely with the client- contractors- developers- design teams and project management team to actively promote the sustainability program and to achieve sustainability objectives in the design- planning and construction proces
Identifying project LEED/Green Mark related risks- work with teams to mitigate risks- and escalating issues as required
Identifies and manages resources from within CBRE and externally necessary to meet customer expectations and program / relevant green building certification’s objectives.
To provide updates on program results- activities and strategic initiatives with clients during their reviews at the critical milestones of the green building certification.
Builds and maintains green building scorecard summarizing key metrics for reporting to the client. Regularly updates and communicates scorecard results

Identify and implement energy conservation measurements to achieve energy and cost savings

Identifies opportunities to expand the scope Energy- Water & Waste to client

Prepares the financial business case and proposal- along with the sustainability manager- presents the opportunity and proposal to new and existing customer to secure various sustainability scope of work.

Preferred Education & Work Experience

Bachelor’s degree in Engineering / Sustainable Facilities / Sustainability related
Min. need to be a LEED AP / Green Mark certified
Minimum of 3 years’ experience working experience in the sustainability consultancy advisory / energy management industry/green building industry
History of success in identifying and implementing energy audits
Ability to take initiative and effectively operate with general direction.