Regional Application Specialist – SIEMENS – Singapore

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Job Description
 
Siemens Healthineers is hiring a Regional Support Specialist, Diagnostics to provide high level of application support to the APC region on immunochemistry product ranges covering ADVIA families series, IMMULITE product to Atellica predominantly with advantage of other product if there is.
 
What are my responsibilities?

Support the country application specialist on troubleshooting the difficult Immuno-chemistry product complaints/ escalations remotely or onsite with the goal reduce system downtime.
Up skilling the knowledge /competency of country specialist and be the medium for fault and trend escalation observed in the region
Cascading the issues observed globally to the country specialists.
Work closely with regional instrument specialist and country CSEs during troubleshooting as well as with Headquarter support centre.
What do I need to qualify for the job?

Bachelor in Biochemistry/sciences/Biomedical sciences
Experience working as medical technologist/ scientific officer in clinical laboratory
Minimum 5 years working experiences as field application specialist
Excellent communication verbally and written are important to succeed in the roles
Flexibility to travel internationally is required.
What else do you need to know?

With 47,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.

Job ID: 83693

Senior Executive wanted – Johnson&Johnson – SG

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Senior Executive, Business Quality
Functions: Quality Assurance
Requisition ID: 1805691552W
 
One Johnson & Johnson (J&J) is a provider of consumer, pharmaceutical and medical devices and diagnostics products to the market. It ensures that its products and services are scientifically sound and of high quality to help heal, cure disease and improve the quality of life of patients and consumers.

Responsibilities:
Contribute to maintenance, compliance and improvement of the Quality Management System in accordance with J&J Quality Policy and associated enterprise and/or sector standards throughout the organization in accordance with current Good Distribution Practices for Pharmaceutical requirements and corporate policies as well as local Health Authority regulations
Participate in conducting audits – internal, external such as local distributor/service provider audits and associated activity and communication
Liaise with auditors during inspection activities and contributing to post-audit execution of corrective action and preventive action
Coordinate the product complaint process and field actions, liaising with regulators, sales and marketing, field sales engineers, customer service and warehouse personnel as appropriate, to ensure all activities are executed accordingly and within the stipulated timeframes
Coordinate activities related to CAPA, Non-conformance, change control, risk assessment and other applicable quality activities as specified in the appropriate procedures.
Conduct training related to QMS and corporate policies for new employees
Work with cross-functional team to accomplish change control closure in a timely manner according to established timelines
Assigned to special projects as needed and collaborate to improve quality system compliance if required

Qualifications
Bachelor’s degree or equivalent in Science, Pharmacy or related discipline
Minimum 3 years of experience in the related field, preferred in medical device or pharmaceutical industry.
Experience across the elements of a quality organization – quality systems, regulatory, quality operations and regulatory compliance.
Familiarity with current Good Manufacturing Practice, the regulatory systems and product registration requirements in Singapore
Enthusiasm for Quality & Compliance and/or Regulatory Affairs: achievement oriented with a high degree of flexibility and ability to adapt to a changing regulatory environment;
Must be able to develop and maintain excellent working relationships, work successfully within a team environment and as an individual contributor;
Ability to work with broad scope/different types of products in a fast-paced environment.
Ability to work in a matrix environment with multiple stakeholders and priorities and influence leadership.
Excellent verbal and written communication skills – proficiency in written and oral English is required

Finance Leadership Program – Johnson&Johnson – SG

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Finance Leadership Development Program 2019 – SG (FLDP)Locations: Singapore, Singapore Functions: Finance
Requisition ID: 019FLDPSG
 
The Johnson & Johnson Family of Companies
A global leader in health and personal care, with over 125,000 employees in over 275 companies in 60 countries. We work with partners in healthcare to touch the lives of more than a billion people every day throughout the world. Johnson & Johnson companies market leading products and services in three business segments: Consumer, Pharmaceuticals, and Medical Devices.
 
“By caring, one person at a time, we aspire to help billions of people live longer, healthier, happier lives.”

Finance Leadership Development Program (FLDP) 2019
The Finance Leadership Development Program (FLDP) is a two-year program designed specifically to prepare future generations of business leaders within the Finance organization. FLDP provides recent finance or accountancy graduates with an opportunity to experience varied rotational assignments and advance their leadership skills. Participants will go through 6 weeks of classroom and e-learning activities, as well as receive coaching from personal mentors, program leaders, and program champions. Supervisors will also provide on-the-job coaching and performance feedback.
 
If you’re a dynamic, creative individual with a record of achievement and demonstrated leadership potential, we invite you to explore opportunities for accelerated development with FLDP.

Program overview
Training curriculum and work experience with exposure to different J&J business environments
Opportunity for 2 rotations within the Finance organization
6 weeks of classroom and e-learning activities, focus on core leadership and business competencies, technical skills, process excellence, value creation, and economics of the health care industry
Eligible for a one-time bonus for recognized finance and accounting accreditation
Learning opportunities
Understanding complex and dynamic business environments through interactions with business leaders
Acquire systems knowledge and technical expertise in widely used Enterprise Reporting Planning (ERP) software
Master technical and strategic skills through working with cross- functional teams in various businesses and disciplines
Establish a broad base of knowledge and relationships, including interaction with senior management
Build a solid record of job performance, gain a very broad view of our companies, and discover opportunities across our businesses

Qualifications
Recent university graduates; Bachelor’s degree in Accountancy or Business (Finance Major) attained between June 2018 – June 2019
Outstanding leadership capabilities and team spirit
Motivated, high-potential performers who can influence and lead others in a team environment
Aptitude to apply accounting/finance skills in job situations
Strong interpersonal skills, and a commitment to excellence and integrity
J&J is an equal opportunity employer and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requisition ID: 019FLDPSG

Provider Networks Manager wanted – AVIVA – SG

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PURPOSE OF THE ROLE
The need for effective and extensive clinical management through the establishment of integrated preferred provider networks (PPN’s) has been identified as an essential element of Aviva’s healthcare strategy to achieve sustainable profitability without putting excessive upward pressure on price to client and to maintain Aviva Ltd.’s market positioning.
The Provider Networks Manager will be expected participate in the development of PPN strategy and in due course to lead the development of PPN’s.
The Provider Networks Manager will implement these PPN’s in such a way as to achieve meaningful savings whilst respecting the needs of our clients and providers.
The Provider Networks Manager will contribute to the ongoing development and adaptation of these PPN’s over time in line with our developing strategy and needs.
The Provider Networks Manager will be responsible for training staff to interact with providers within the strategy developed for PPN’s.

ACCOUNTABILITIES
Strategic
To assist in the establishment of and then manage a new PPN strategy for Aviva designed to reduce operational losses whilst maintaining quality of care for our clients.
Operational
Convert strategy into practical and effective management.
Monitor quality and appropriateness of medical care.
Contribute to the overall Aviva Health strategy by interacting with the Medical director.
Effective Risk Management/Governance
Monitor and evaluate clinical risk associated with the PPN’s, associated interventions and operational activity.

OUTCOMES
Under the leadership of the Medical Director establish (together with our selected risk manager should such exist) a comprehensive set of PPN’s based on best medical practice so as to both ensure quality outcomes for our clients as well as manage our claims’ expenditure.
Practically implement effective analytical measures based on established clinical protocols into the PPN relationships in such a manner as to effectively monitor provider behaviour.
Interact with claims colleagues at Aviva Health Singapore to ensure that the goals and benefits of the PPN strategy are understood and supported.
Ensure that PPN structures support the coordination of care across a variety of settings (outpatient, ER, home care) while maintaining strict confidentiality and the highest level of professionalism
QUALIFICATIONS
Bachelors degree or business administration qualification preferred but not essential.
Possible clinical qualification.
KNOWLEDGE/EXPERIENCE
Experience in the drafting and implementation of contracts.
Reasonably numerate and demonstrates understanding of financial modelling and analysis.
Insurance or Employee Benefits Administration or Claims Management.
Understanding of the Singapore Insurance market or healthcare delivery.
Knowledge of healthcare services, policies and surrounding legislation.
SKILLS
Methodical; able to envision a plan and carry it through to completion.
Negotiation, coaching and communication skills.
Strength of character and confidence.
Relationship building.
Ability to interact confidently at all levels.
Business & Financial Acumen.
Numeracy levels both to understand the Profit & Loss drivers and identify where the key opportunities lie
Ability to assess complex issues, to determine and implement their solutions.
Passionate about changing the healthcare experience for our members and improving their health
Respond to challenges with patience, empathy, and tenacity while maintaining a flexible attitude.
Have intermediate or advanced computer literacy skills
Quality Assurance.
Customer Experience.

Senior Underwriter wanted – AVIVA – Singapore

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PURPOSE OF THE ROLE
Underwrite medical, financial, residential, travel, occupational and/ or avocational risks in accordance with the underwriting philosophy and guidelines.
Maintain high level of accuracy in underwriting decisions and transactions processed daily.
To deliver consistent and delightful one-stop customer experiences across case underwriting, NB operations and underwriting enquiries in accordance with the company’s service standards and quality objectives.
Ensure compliance with regulatory and risk management controls, corporate policies, procedures and underwriting guidelines.
Perform risk assessment for cases referred by Policy Servicing Team (including non-disclosure, reinstatement, review of substandard terms or addition of riders).
Identify areas of improvement in order to achieve defined levels of improvement in efficiency and productivity

ACCOUNTABILITIES
Strategic
Responsible for promoting an environment where risk management culture can flourish.
Operational
Assess insurance applications within the agreed TAT.
Handle underwriting appeals, enquiries and complaints.
Manage underwriting mailbox on rotational basis.
Effective Risk Management/Governance
Ensure key risks have been thoroughly understood, identified, measured and mitigated (if necessary).
RELATIONSHIPS (INTERNAL & EXTERNAL)
External:

·Public, policyholders and advisers

·CPF Board, MAS, MOH, LIA, PDPC, FIDREC, external auditors, banks and vendors.

Internal:

IT, Change Management, Customer Service, Finance, Actuarial, Distributions, Product Management, Legal, Compliance, Risk Management, internal auditors.
QUALIFICATIONS
(This should include any mandatory MAS qualifications.)

ALU, FLMI, CLU
CLI, ILP,FNA,HI or M5, M8, M9,HI
KNOWLEDGE/EXPERIENCE
Good medical, occupational, avocation and financial knowledge.
Excellent product knowledge of underwriting assessment in the relevant products sold by the company.
Highly analytical mind for complex decision making and problem solving.
Good negotiation skills when handling FAs and BDMs.
Good customer service and complaint handling skills.
Good understanding of the principles for all types of individual life, health (traditional life, investment linked, private medical, global health, integrated shield) products.
Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS,LIA,CPF Board, MOH, MOM)
Good written and verbal communication skills

Market Access Manager wanted – Johnson&Johnson – SG

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johnson and johnson logo Singapore
johnson and johnson logo Singapore

Job Description
Requisition ID: 1805688505W
 
Reporting Line: Specialty Development Leader, Pharmaceuticals, Singapore
 
Key Responsibilities:

Market Access
Responsible for gaining and maintaining formulary access and reimbursement for company’s products (pharmaceutical and medical devices) for broader access including:
Work with cross functional teams to develop market access strategies for company products
Define and implement access plans in accordance with affiliate priorities & business goals
Establish key relationships within targeted stakeholders in order to identify and address customer explicit needs and to influence customer decision processes
Implement and deliver product value propositions and interventions to meet/exceed customer needs
Create awareness and alignment with KOLs in order to gain/maintain formulary access and reimbursement for products in validated accounts.
Manage negotiations for product portfolio with Agency of Care Effectiveness (ACE)
Demonstrate competence in the use of business analytics to increase access of company products
Address local market dynamics and trends in alignment with internal colleagues.
Be the internal expert on local Health Care Systems and their evolutions.
Be the channel of the voice of the payer: ensure payer customer insights are well communicated internally.
Government Affairs
Monitors governmental policies, regulations or legislations that may impact on the company’s products and services and recommends contingency, short and long term plan.
Analyzes and tracks governmental policies, regulations or legislations and identifies issues that may negatively impact the company.
Routinely update the internal teams on the external environment changes in policies and regulations

Qualifications
Bachelor’s Degree in Pharmacy, Science or relevant qualification
Masters in Health Economics or relevant an added advantage
At least 5 years of experience in health economics in the pharmaceutical industry and/or academic institution or equivalent
Solid understanding of Healthcare market dynamics
Proven expertise in developing local market access strategies to drive business
Understanding of health economics, marketing and/or market research, and formation of marketing solutions
Proven ability to understand business strategy; translate it into solutions that support the company’s business goals
Ability to manage multiple demands, with a systematic approach to prioritization and organization of resources.
Proven leadership ability to effectively motivate project teams
Experience working successfully in matrix environments
Track record of working effectively to shape the market and influence key decision makers

Product Specialist wanted – Johnson&Johnson – Singapore

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johnson and johnson logo Singapore

Job Description
Requisition ID: 1805693270W
 
The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories.
 
The position will develop business opportunities for Joints, Orthopaedics range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans.

The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson as a preferred supplier.
 
This position reports to the Sales Manager
 
JOB RESPONSIBILITIES:
Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
Identify development opportunities and increase unit growth, profitability and market share for target customers.
Achieve high levels of customer satisfaction through customer relationships, product support and services.
Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
Manage Account information through effective, timely reports and accurate customer records.
Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Johnson & Johnson from competitors.
Engage in product portfolio management and set strategic directions based on customer needs and business goals.

To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

Qualifications
Diploma in Nursing/Bachelor Degree
Preferably with Orthopaedics or medical device experience.
1-3 years of selling experience with strong sales record.
Must be willing to work long and irregular hours, including weekends
Ability to conduct sales mapping, Pre-Call Planning and post call review and follow-ups
A strong team player with excellent interpersonal, communication & presentation skills.
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.
Senior title appointment may be considered and is subject to the candidate level of work experience
Possess a valid Class 3 driving license is preferred

Desirable characteristics:

Ability to manage external customer demands and build relationship within assigned accounts
Ability to handle complexities of account from different stakeholders involved in the decision-making process
Plan and execute sales strategies to convert customers through competency of products knowledge, procedural knowledge and service support
Dynamic and outgoing personality
To deliver results under pressure, and possess the ability to handle work stress