Job Description – Retail Assistant, Laundry (VAA01422)
Attend to all walk in customers at the Raffles City Drycleaners and confirm acceptance of cleaning orders.
Verify quantities, inspect defective areas on garments and issue receipt to customers with indication of correct quantity, appropriate remarks and desired completion date.
Attach identification tags to each piece of garment and special instruction tag to garments that require special attention.
Classify garments according to cleaning requirement, special items and despatch to the laundry premises for processing.
Follow up on finished garments to ensure that the required items are completed on time.
Sort the completed garments according to groupings and identification tags, inspect finished quality, verify completed quantities, carry out minor sewing or replacement of buttons and accessories, perform packaging and assign storage location.
File completed order slips according to customer’s name in alpha order to allow systematic retrieval of garments during the collection.
Release garments to customers and collect payment either in the forms of credit transaction or cash.
Performs cashiering function and ensure accuracy in cash count.
Promote shop image though friendly and helpful counter service.
Maintain shop cleanliness.
Ensure adequate stock of laundry supplies necessary for the retail operations.
Highlight overdue items to Valet Manager for sending reminders to customers.
Prepare daily sales summary for submission to Accounts department and own department
Prior work experience in counter service will be an advantage
Able to converse in English and Mandarin
Presentable, well groomed and meticulous
Able to work under pressure and independently
We regret to inform that only shortlisted candidate will be notified.
Closing Date: 30.Jun.2018, 4:59:00 PM
Job Number: VAA01422