Associate Sales Specialist – CISCO – Singapore

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REF: 1240276
Position:Cisco Associate Sales Specialist (Full Time)
Location: Singapore
Program Start Date: February 25, 2019
 
You’ll be part of our Cisco Sales Associates Program (CSAP), an award-winning graduate training program for early-in-career talent aspiring to move into sales or engineering roles.
 
Phase 1 the Programme will help you learn about Cisco architectures and study the latest technology advancements including solutions, services, products, and competitors. As the initial training is complete, you will receive on-the-job experiential learning while developing your skills in the Global Virtual Sales (GVS) organization

You’ll be encouraged to pursue industry-standard certifications, be assessed and coached through customer simulations and on-the-job activities. We’ll offer you a safe and fun environment to practice what you’ve learnt, all the while providing you with feedback to develop your potential. Thanks to this rigorous training plan, we’ve earned a strong reputation within our internal sales organization.
 
Phase 2 of the Program will advance you to the Associate Virtual Sales Specialist (AVSS) role as part of the Cisco GVS Team. The GVS organization is passionate about driving productivity and building compelling business value for our Customers, while nurturing our Partner relationships and ecosystem. As an AVSS you will be a key advisor in driving architecture/services sales and developing opportunities through sales and strategic specialist activities. In your dedicated coverage area you will be engaging directly with Field sales teams by proposing techniques, strategy and programs to identify, prospect and create new opportunities for our Customers with Cisco partners.

The program, while challenging, will inspire you to discover and develop your strengths.

Who You’ll Work With:

Participate in a world-class training program and gain valuable skills with global qualifications. Join the Cisco Sales Associates Program that’s been recognized as one of the industry-leading early-in-career development program for top university graduates from around the world! You will learn from Cisco experts in a rare setting among your peers. The Cisco Sales Associates Program offers a global environment that provides a phased approach to training, experiential learning, selling and specializing in our high profile architectures.

You’ll learn and work alongside incredibly talented individuals, like yourself, from different countries and diverse backgrounds. Early on, you’ll make long-lasting friendships and belong to a rich human network that will support you throughout your career. With a strong Cisco team committed to your success, you’ll gain hands-on education and experience, while receiving an attractive salary and pursuing your career aspirations.

Who You Are:

• Technology enthusiast, who enjoys talking about innovation and always keeps up with the latest technology news.

• A strong communicator with the confidence to engage and talk to a wide range of people.

• Willing and able present your ideas in front of an audience.

• View team collaboration as instrumental to achieving success.

• Enjoy looking at practical real-life challenges and thinking creatively to solve them.

• Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.

• Ability to take complex problems and simplify them.

What You Need To Be Eligible:

• Graduation date is between December 2016 – January 2019

• Preferably hold a degree in Business, Management, IT Mgmt, Business Innovation, Computer Science, Information Systems/Science, Engineering and other related degrees

• Cumulative GPA of 3.0 or higher or equivalent

• Fluent in English (written and verbal)

Cluster Account Director – St Regis hotel – Singapore

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st regis hotel singapore
st regis hotel singapore

Job Number 180035HX
Job Category Sales and Marketing
Location The St. Regis Singapore, Singapore
Schedule Full-time
Relocation? No
Position Type Management
 
Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY
 
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

•High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Responds to incoming group/catering opportunities for the property that are outside parameters of the .

• Handles all opportunities if property does not participate in an EBC.

• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.

• Focuses efforts on group/catering accounts with significant potential sales revenue.

• Develops effective group/catering sales plans and actions.

• Designs, develops and sells creative catered events.

• Maximizes revenue by upselling packages and creative food and beverage.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Retail Sales Assistant wanted – Marina bay museum – Singapore

Marina bay sands arts and science museum

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Marina bay sands arts and science museum
Guest Service Agent – ASM Retail
Job no: 493006
Work type: Full-Time
Location: Marina Bay Sands
Categories: Retail, General Services, Museum
JOB DESCRIPTION
 
We are looking for a dynamic, team player and customer-focused individual to fill the position of a Retail Sales Assistant to help our customers identify and purchase products that they desire. The duties will include selling, restocking and merchandising at in-store level. Our goal is to provide high class customer service and contribute to the company’s growth and revenue through sales maximization.

JOB SCOPE
 
Ensure high-level of guest satisfaction through excellent sales service
Build product trust with guests
Ascertain guest needs, provide assistance and accurate description of product features, pricing and benefits
Upsell souvenirs
To apply OneMBS values in daily work
Cashiering duties – process POS (point-of-sale) payments via cash, credit cards, room charge, vouchers or Sands Rewards Cards

Maintain inventory and minimize spoilages or loss
Comply with inventory control procedures
Maintain store cleanliness and visual appearance in high standards
Able to work in both indoor and outdoor environment
Welcome and greet guests
Follow all company policies and procedures
Handle customer complaints or escalate to management when required

JOB REQUIREMENTS

Proven work experience with as a Retail Sales Associate, Sales Representative or similar role
Possess a genuine interest in developing a career in Retail
Hands-on experience with POS transactions
Good command of English – verbal and written. Bilingual is a plus point.
Basic numeracy skills
Presentable and well groomed
Possess good interpersonal communication skills, enthusiastic and energetic personality with customer service focus
Required to do shift work and work on weekends
Required to do overtime when necessary
Required to be located at all the different Marina Bay Sands Retail outlets as rostered

VIP Host wanted – Marina bay sands casino – Singapore

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casino marina bay sands singapore

Job no: 492366
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
Establish and develop relations with patrons and provide personalized service.
Collate patrons’ preferences and record information into marketing systems and applications.
Meet and Greet patrons at arrival points. E.g: Airport, Ferry Terminal, Hotel Lobby etc.
Perform guided familiarization tours for new patrons and guests of Management.

Attend to the needs and requests of Paiza members. E.g: Assist with Hotel check-in and check-out, making reservations for restaurants, changing flights, room and transport bookings etc, escalating any issue that arises to Senior Executive Host and above.
Assist with reimbursement/s based on the patron’s available complimentary allowance.
Attend to patrons during their visit and Preparation, Coordination and Services provided for patrons utilizing the private gaming salons.
Liaise closely with other departments. E.g. Gaming and Non-Gaming departments’ collaboration to provide excellent service offered to patrons and fulfill their needs.
Facilitate enrollment of Paiza Membership.
Create Patron Tracking accounts and issuance of Paiza Membership cards inclusive of Day Pass and Paiza Supplementary cards.

Manage the Membership Counters to ensure adherence to Casino Regulations vis-à-vis Singaporean Residents vs Non-Residents visiting Paiza areas.
Assist with compiling information for the opening “buy-in” and closing “settlement” processes for Paiza Commission Programs.
Assist with Special Events and Promotions.
Perform handover information and updates to the next shift.
Attend quarterly forums for International Marketing team members.
Mentoring of new hires.
Involvement in Training Programs.
Ad hoc duties when required.
Job Requirements:

High School Degree, college education preferred.
Prior working experience in Hospitality, Sales or Customer Service.
Willingness to work shifts hours (including overnight), Public Holidays and Weekends
Possess good work attitude and communication skills
Comfortable working in smoking environment inside the Casino
English, Mandarin and or Cantonese linguistic skills required as the successful candidate will be required to liaise with English / Mandarin / Cantonese speaking guests.

Direct To Consumer Director – Philips – Singapore

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REF: 295418
Job Description
In this role, you will be responsible for
Business owner (P & L) to drive exponential growth in D2C (Direct to Consumer) revenue and deliver a service level with passion to all our consumers and customers in line with the Philips Brand promise.
He/She will be driving the D2C ecommerce strategy (Philips Store) from creation to execution, enabling Philips to identify and capitalize on a new route to market.
Drive innovation through new business models, such as subscription/service models
Responsible and Accountable for organising and managing the front-end consumer touch points (FSS, L & I/, pre-sales Chat)

Focus on increased loyalty, cross-selling opportunities, and greater long-term value from our customer base
Responsible for driving Consumer Acquisition from Philips Store and for value creation from all acquired consumers (i.e. from App, Call Center, Social, etc.)
To succeed you should have the following skills and experience.
Able to drive and own the delivery of sales revenue, funnel, conversion metrics of all consumer focal points especially Digital.
You will have experience in rolling out of new stores cross APAC
Management and coaching of Store team’s in the Countries.
Continuous improvement of overall consumer experience in the Philips Store driving higher NPS

He/She will be the leader of Test and learn via FSS – service propositions, partnerships, subscriptions
He/She will drive lifetime value creation model of acquired consumers
Lead with Accountability with ecommerce lead to drive digital engagement across Philips Store platform
Accountable with Consumer Care team to drive pre-purchase Chat consumer journey.
Key Performance Indicator for this role will be
Direct 2 Consumer (D2C) P & L – Sales Revenue & Profit
D2C share of total revenues
Consumer Acquisition and Consumer value creation
Corporate Store: Traffic and Conversion metrics (incl. Chat)
Philips Store NPS
Growth of new business models (subscriptions, service models)

Head of Retail Sales wanted – SHELL – Singapore

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Shell logo Singapore

REF: 91276BR
Job Description
This role is responsible for all Sales and Operations matters for the Singapore Retail business including managing site P+L, HSSE, Service standards, and support Marketing, Network and IT initiatives on-site. Manages 2 Territory Managers and network of retail sites with to grow the business and transform customer experiences in a very competitive and dynamic Singapore retail market.
Responsibilities:
1. Ensuring adherence to operating standards, service standards and implementation of marketing programs
2. Developing and enforcing governance structure and daily interfaces, while maintaining win-win relationship with Retail Operators
3. Managing Annual Business Review process with Retail operators and setting clear KPIs and spend threshold
4. Applying Business planning processes (annual assurance process), and retail local offer book
5. Functioning as the subject matter expert to capitalize and harness the full potential of the operating model. To advise and spearhead business structure reviews when and where necessary
6. Acting as Streamline focal point for sharing and implementation. Integrate and implement Streamline managed initiatives and directives as and when appropriate for Retail Operators.

Country of Work Location Singapore
City, State (if applicable)
 
Singapore – Pandan
 
Work Location Singapore – Pandan
Company Description
 
Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

Requirements

Proven track record of delivering exceptional customer experience and business performance
Minimum 10 years of Sales experience in Retail Sales and Operations
Experience in leading teams
Fuels Retailing experience is a plus

No. of Positions1
Disclaimer

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Job Expires05-Dec-2018

Valet Cashier wanted – Marina bay sands – Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Job no: 492469
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
JOB SCOPE

To manage the Hotel and Casino Valet Cashier Counters
To handle and process valet and selfpark related charges and transactions accurately and efficiently
To submit accurate and relevant cashier-related paperwork for revenue audit purposes
To provide level of service according to the departmental audit standards
To provide information on valet and selfpark related queries
To provide direction and guidance on general guest queries
To work as a team to achieve the departmental KPIs of NPS and Audit scores
To maintain operational equipment in working order and ensure supplies are sufficient to carry out duties
To learn and support the team with any other operational and/or departmental duties when required
To assist with any other assignments tasked by Valet Captains
To monitor and report any anomalies to Valet Captains for immediate action

JOB REQUIREMENTS

Knowledge of POS (Point of Sales) machine is an advantage
Prior experience in a customer service environment or hospitality industry is an advantage
Service and guest oriented
Pleasant, polite and possess a positive attitude
Responsible, proactive and takes initiative
Able to work within a culturally diverse team
Able to communicate fluently in English
Able to perform shift duties including night shift, and work on weekends and Public Holidays
Able to work under pressure and in a fast-paced environment
Able to stand long hours and work outdoors with expected humidity condition
Possess basic knowledge of Singapore attractions and places of interest

Business Development Executive – AVIVA – Singapore

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REF:  R-74552

Business Development Executive (Navigator)
Purpose of role
 
Responsible for the management of targeted partnerships with existing and new FA and/or wholesale partners/firms and to establish and sustain good working relations for the growth of Navigator’s sales
Responsible for supporting the team in planned engagement events to strengthen business relations with partners/ FAs.
This role will also work closely with the team to achieve team sales targets and business goals as well as to ensure all processes are compliant with the regulatory & compliance’s requirements.
Role in context of wider team / organisation
 
This role is part of the Business Development team. The primary appraisal benchmark shall be APE targets, Value of New Business (VNB), performance objectives and other desired KPIs.
OUTCOMES
Strategic
 
This role holder shall work closely with the other BDMs to provide platform training and support to our partners, and to support the team to achieve team targets and business plan.
Responsible for promoting an environment where a risk management culture can flourish.
Operational

This role will be responsible for supporting requests and rollout of new functionality and processes with the FA’s. This will involve a detailed knowledge of new enhancements and core platform functionality and the ability to train external stakeholders at various levels.
Support the BDMs in organizing and coordinating planned engagement events/ seminars with fund houses and FAs.
Where necessary, the role holder shall engage and collaborate with other internal Aviva departments to achieve their goals, business plans and operational service standards.
Create and maintain a risk management environment that ensures risks taken by the function are identified, assessed and frequently monitored, managed and reported against.
Risk Management / Governance

Ensure that all processes are compliant with all regulatory requirements, executed to the highest standards and within budget.
Ensure key risks have been identified, measured, monitored, managed and reported.
Fair Dealing Outcomes

Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role.
QUALIFICATIONS
·Preferred Degree in Business/ Finance/Accountancy/ IT
SKILLS/KNOWLEDGE
Working knowledge of regulatory requirements in relation to investment products (Unit Trusts etc).
Self-motivated with the ability to identify key issues and recommend practical solution.
Good communication and interpersonal skills.
Strong presentation skills.
Highly adaptable to changes.
EXPERIENCE

Fresh graduates or those with 1 year or less of working experience in a sales or front line role can apply

Customer Relations Executive – Marina bay sands casino – SG

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casino marina bay sands singapore

Job no: 493638
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
JOB SCOPE

1. Shift Coverage & Patron Services
Assigned at designated VIP Host Counters in the Ruby Room or High Limit area to attend to the needs and requests from all patrons in the area.
Identify patrons who require assistance and follow through with requests.
Proactively identify potential gaming patrons and refer them to the relevant country Sales teams.
Meet & greet and/or Send-off patrons at designated arrival points such as airport, hotel lobby, or casino entrance.
Assist designated VIP patrons with room registration at check-in.
Perform guided casino familiarization tours for new patrons as requested.
Work with PD Market Development team and Casino Services team to assist patrons with room and dining booking/cancellation.
Record and update patron contact and play information as well as service preferences in ACSC & DexRM.
Recognize VIP patrons’ special occasions i.e. birthdays and anniversaries, etc. and provide appropriate level of gifts and entertainment with management approval.
Collect patrons’ feedback on their experiences and field any follow-up requests to relevant teams.

Assist with promotions and executions of special events. Use ACSC to assign promotion codes for individual event and promotions.
Answer the PD Services duty phone and field patron requests through to appropriate teams.
Maintain and strengthen relationships with assigned loyal patrons via telemarketing and service focused activities.
2. Telemarketing
Conduct telemarketing sales calls to minimum of 400 designated patrons a month and achieve set targets such as booking conversion rate
Familiarize with patron data and prepare key talking points / offers before the call
Engage patrons in conversations and understand a patron’s specific needs and requests
Inform patrons of available special offers and services
Assist patron with trip itinerary arrangements and reservations
Log contact history into DexRM
3. Attend and participate in departmental and company events as required

JOB REQUIREMENTS
College education in marketing / business and above in related field is preferred.
Minimum two years experience within a service or hospitality industry.
Must be able to keep confidential customer information proprietary as access to customer data is necessary.
Must comply with company and regulatory policies at all times.
Business development or sales & customer retention experiences from a service industry is preferred.
Familiarity with gaming industry and gaming rating systems is preferred.
Fluent in use of Microsoft Office Products (Excel, Word and PowerPoint).
Knowledge in any major Asia regional language is desirable.
Personable and approachable; possess strong customer service skills and mindset.
Comfortable to work in shifts, including weekends and public holidays

Mall Concierge wanted – Marina bay sands – SG

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Job no: 492399
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
In view of the expansion of VIP service offerings by the Shoppes of Marina Bay Sands, we are looking for qualified candidates to take up these exciting roles.

Job Responsibilities
 
Provide excellent customer service to shoppers to the mall and development.
Handle face-to-face and phone enquires and feedback from public, shoppers and tenants.
Handle development attraction bookings, tickets sales and events.
Record incident reports and coordinate with various departments on tenants’ and shoppers’ requests, queries and feedback.
Perform Personal Shopping for VIP Guests (training will be provided)
Any other duties assigned.

JOB REQUIREMENTS

Relevant experience in hospitality environment.
Have basic knowledge of MS Office – Word and Excel.
Pleasant personality with excellent customer service attitude.
Able to work weekends, shifts and public holidays.