Strategic Account Manager wanted at AVIVA – Singapore

johnson and johnson logo Singapore

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johnson and johnson logo Singapore
johnson and johnson logo Singapore

Job Description
Requisition ID: 1805685721W
 
To successfully manage business relationships and execute against identified long-term business opportunities in both pharmaceuticals and medical devices in key Hospital accounts aligned with value-based healthcare to deliver profitable sales growth aligned to the One J&J structure and strategy.

REPORTING LINE
This position reports to the Senior Strategic Account Management Manager.
 
JOB RESPONSIBILITIES
Business Development
Understand needs of hospitals to identify opportunities for developing new solutions
Build new and maintain existing relationships with hospitals, payors, insurers and digital tech companies
Launch and commercialize value-based solutions particularly in the digital space
Partner commercial leads to augment existing key account management (KAM) strategies to optimize account development and KAM growth

Project Management/Implementation
Lead the organization to deliver against identified KAM projects in strategic hospital accounts
Leverage appropriate franchises and enabling functions to execute KAM projects and to deliver incremental sales beyond base business
Implement effective account coverage to build J&J/Key account relationship
Deliver innovative solutions and service arrangements to customers to deepen key account relationship
KAM Branding and Marketing
Market One J&J to clinical and non-clinical stakeholders
Ensure a consistent branding and messaging for all KAM initiatives and events
Work with the local and regional teams to develop appropriate marketing collaterals with consistent branding and messages across businesses
Deliver high customer engagement scores
Conduct training on KAM initiatives for local marketing & sales team
Access and Government Affairs
Support workgroups in shaping discussions relating to value-based healthcare and market access
Support building of value propositions for tender negotiations
To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

Qualifications
Minimum Bachelor’s degree; MBA or Master’s degree in business or marketing is preferred
Consulting background is preferred
Minimum 6 years of experience in the healthcare or related industry
Experience in launching and commercializing solutions
Understanding of digital solutions
Desirable characteristics
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization
Strategic thinking and consulting skillset
Achiever who is able to launch and execute projects
Ability to work across a networked organization to deliver results
Comfortable with ambiguity
Collaborator
Creative problem-solving
Sense of urgency
Results and performance driven
LOCATION
This position will be based in Singapore.

Primary Location
Singapore-Singapore-Singapore
Organization
Johnson & Johnson Pte. Ltd. (8435)
Job Function
Marketing
Requisition ID
1805685721W

Guest Service Agent wanted at Marina bay sands museum – Singapore

Marina bay sands arts and science museum

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Marina bay sands arts and science museumJob no: 493006
Work type: Full-Time
Location: Marina Bay Sands
Categories: Retail, General Services, Museum
JOB SCOPE

Develop and execute client acquisition.
Maintain and build rapport with customers.
Ability to work independently in a fast pace environment.
Sell and achieve monthly sales target.
Demonstrate excellent knowledge and provide expert advice on merchandise range and details. (Training will be provided).
Report to the assistant manager/ store manager.
JOB REQUIREMENTS

Preferably with relevant retail experience.
Comprehensive Employee benefits provided.
Recent O or N level graduates are welcome.
5 days per week including weekends.
Self-driven and executive good customer service

Product Specialist wanted at Johnson&Johnson – Singapore

johnson and johnson logo Singapore

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johnson and johnson logo Singapore
johnson and johnson logo Singapore

Locations: Singapore, Singapore Functions: Selling MD&D
Job Description
Requisition ID: 1805683409W
 
The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories. The position will develop business opportunities across the Johnson & Johnson range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson as a preferred supplier.

This position reports to the Franchise Manager, Surgery.
JOB RESPONSIBILITIES:
 
Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
Identify development opportunities and increase unit growth, profitability and market share for target customers.
Achieve high levels of customer satisfaction through customer relationships, product support and services.

Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
Manage Account information through effective, timely reports and accurate customer records.
Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J from competitors.
Manage both samples and sales related expenses within the agreed forecast and/or guidelines.
To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

Qualifications
Bachelor’s degree in Science
Minimum 1-3 years of selling experience with strong sales record.
Excellent interpersonal, communication & presentation skills.
Must be able to develop and maintain excellent working relationships, work successfully within a team environment.
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.
Demonstrated ability to handle multiple projects.
Cultural sensitivity and ability to work and thrive in a multi-cultural environment, as well as an ability to work in a matrix environment are required.
Pleasant and out-going personality
Must be willing to work on weekends
Possess a valid Class 3 driving license.

Primary Location
Singapore-Singapore-Singapore
Organization
Johnson & Johnson Pte. Ltd. (8435)
Job Function
Selling MD&D
Requisition ID
1805683409W

Business Development Executive wanted at AVIVA – Singapore

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Executive, Business Development (Group Sales)
Singapore
Purpose

Assist DCB manager in the development, and maintained profitability of assigned corporate business portfolios
Collation of the business unit’s financial performance and reporting
Working with assigned intermediaries as well as pooling partner to grow the business and service the business for 1 year.
Assist in the credit control functions for business closed and service within the year.
Grow the new business for the team to achieve the targets for the year:
Context of the role

Expend the business with Direct clients
Provide efficient and quality customer service to clients/prospect
Ensure policies of assigned segment are properly administered
OUTCOMES
Strategic
·Responsible for promoting an environment where a risk management culture can flourish
Operational
Create and maintain a risk management environment that ensures risks taken by the function are identified, assessed and frequently monitored, managed and reported against
Ensure that the EBH operations are streamlined to achieve maximum efficiency and effectiveness.
QUALIFICATIONS
Recognised university degree; or at least GCE ‘A’ level or Diploma with relevant professional insurance qualifications
Capital Markets & Financial Advisory Servicers (CMFAS) Exams: Modules 5 & 9 (CLI, ILP equivalent)
Certificate in Health Insurance
SKILLS/KNOWLEDGE
Leadership quality
Strong organizational skills
Sound understanding of the backroom insurance operations in group insurance business
Supervisory & Interpersonal skills
Marketing and Presentation skills
Communication & Negotiation skills
Sound Knowledge of life and health insurance products
Knowledge of MS Office application software
EXPERIENCE
At least 5 years of operations experience, preferably in insurance industry

Assistant Manager wanted at AVIVA – Singapore

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Assistant Manager / Manager, GI Business Development
Singapore
PURPOSE OF THE ROLE
AFA is a fast growing financial services entity with a sales force of 820 wealth managers and leaders providing financial advice to the people of Singapore. General insurance business forms an integral part of the advice. The person is required to develop, manage and grow the segment.
This role will work closely with the leaders and wealth managers to deliver on the strategic direction of the general insurance business to achieve sales target and to ensure all sales and operational processes are compliant with the regulatory & compliance requirements.

Direct Reports / Team Size
Over time an executive will report to the manager to support the development of the general insurance business.

RELATIONSHIPS (INTERNAL & EXTERNAL)
Business development of AFA
Training and Competency
Marketing
Underwriting
Claims
Wealth Managers
Team Leaders
QUALIFICATIONS
Degree or Diploma in Business/ Finance/Accountancy
CGI certification is preferred
KNOWLEDGE/EXPERIENCE
At least 5 years of experience in general insurance sales or a sales management role
Experience in B-to-B business, B to C, account management and relationships building is an advantage
Working knowledge of regulatory requirements in relation to GI products i.e GI Motor, Travel, Home, PA, Property, Commercial and liability lines
Self-motivated with the ability to identify key issues and recommend practical solution.
Good communication and interpersonal skills.
Highly adaptable to changes
People to people relationship

Marketing Executive wanted at Westin hotel – Singapore

westin hotel Singapore

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westin hotel Singapore
westin hotel Singapore

Job Number 18002I5L
Job Category Sales and Marketing
Location The Westin Singapore, Singapore
 
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (e.g., filing, sending emails, typing, faxing, and copying).Report accidents, injuries, and unsafe work conditions to manager.

Territory Manager wanted at Johnson&Johnson – Dubai

johnson and johnson logo Singapore

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johnson and johnson logo Singapore
johnson and johnson logo Singapore

Functions: Selling MD&D
Requisition ID: 1805674065W
 
Johnson & Johnson, Trauma, is recruiting for a Territory Manager to be located in Dubai, United Arab Emirates.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science — bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
 
Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Summary of the job:
Responsible for achieving product sales to new and established accounts to accomplish sales objectives and greater market penetration. This job is eligible for sales incentives/sales commissions.

Duties & Responsibilities
Assists in the attainment of established sales goals including market share objectives.
Assists in implementing market development and field marketing activities.
Schedules appointments and makes sales presentations to customers.
Develops customer and product focused presentation packages for sales.
Coordinates Professional Education activities to enhance the knowledge of Healthcare professionals. Makes regular visits to customer locations to gather information on orders and market conditions. Performs contract and/or tender management activities.
Targets and manages assigned territory while operating within an assigned budget.
Checks with logistics to ensure product availability.
Executes national, regional and local promotional activities that are designed to advance sales in specific product lines or areas.
Follows up with customers to resolve any issues and ensure satisfaction. Assists in making sales forecasts for business planning by account and submits to management.
Prepares sales reports and documents as required. Relays relevant market information to management.

Qualifications
2 – 4 years of experience with Trauma is Mandatory
Educational Background in Medicine or related fields
Based in Dubai and will require candidate to be based in Dubai due to the time-sensitivity of the role responsibilities
Arabic is a plus

Museum Retail agent wanted at Marina bay sands – Singapore

Marina bay sands arts and science museum

APPLY HERE

Marina bay sands arts and science museum
Guest Service Agent – Museum Retail
Apply nowJob no: 493006
Work type: Full-Time
Location: Marina Bay Sands
Categories: Retail, General Services, Museum
JOB SCOPE

Develop and execute client acquisition.
Maintain and build rapport with customers.
Ability to work independently in a fast pace environment.
Sell and achieve monthly sales target.
Demonstrate excellent knowledge and provide expert advice on merchandise range and details. (Training will be provided).
Report to the assistant manager/ store manager.
JOB REQUIREMENTS

Preferably with relevant retail experience.
Comprehensive Employee benefits provided.
Recent O or N level graduates are welcome.
5 days per week including weekends.
Self-driven and executive good customer service
Applications close: 30 Sep 2018 Singapore Standard Time

 

Hotel Reservations Executive wanted at Marina bay sands hotel

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Job no: 493075
Work type: Full-Time
Location: HarborFront Office
Categories: Hotel – Management
Job Responsibilities

To use selling techniques, relationship building, knowledge of the resort and technical skills provided to optimize the guest experiences
Well-equipped with the knowledge to cross- sell and up-sell all Resort products, services and attractions when handling a reservation and inquiry
To participate in all assigned training workshops and be able to demonstrate the defined acceptable levels of competency when required
To accurately capture, input and verify all relevant information including all additional products, features and services when making a guest booking to provide guests a seamless experience upon their arrival and during their stay

Must be able to work in a fast-paced, high volume and performance-based environment while maintaining the highest level of service quality and performance capability
Responsible for individual performance and incorporating all corrective action plans including required training identified by your manager

Pro-actively seek immediate assistance as needed, address shortfalls in your performance and recognize your abilities
To convey a genuine, welcoming and professional level of communication and service at all times while on the telephone and in any form of written communication
Strictly adhere to all service delivery, selling and technical execution standards in place during the booking process
Strictly adhere to the standards for protocol and decorum in the call center and at all times
Build positive, productive and pro-active relationships with all internal and external parties whom you are required to work with to create a guest booking and overall experience
Responsible for providing timely and accurate information to all internal and external parties involved in building and selling the guest experience
Strictly adhere to all established departmental policies, procedures and operating standards
Provide on-time and accurate information to all 3rd party providers involved in creating a guest reservation and subsequent experience options
Communicate in a professional, timely, efficient and effective manner with all departments involved in fulfilling guest experience based on the booking requirements
To fully understand and exceed all individual, team and guest satisfaction goals established by the department and Resort
Manage and confirm all modifications, changes or updates to existing bookings timely and accurately
Ensure accuracy of all payment arrangements associated with a guest booking
Assume responsibility for managing all guest concerns and know when they need to be escalated to a manager
Participate and contribute towards building and maintaining a friendly, fun and high team-spirited work environment
Actively work as a team to ensure every reservation call is answered and that every inquiry has a high chance of translating into a guest booking
Must be able to work independently in a call center environment, maintaining a high level of productivity, organization and service levels for every guest inquiry handled
Share best practices with the management team for evaluation and an opportunity to incorporate them into existing standards, enhancing service levels for the benefit of guests, team and the Resort
Awareness of the availability of products, services, offerings, attractions and amenities for sale and accountable for providing the most accurate and up to date Resort information
All other duties as assigned

JOB REQUIREMENTS

Education

Required: Secondary Education Certificate / Diploma
Preferred: Junior College Certificate or University Diploma
Certification

Post secondary Hotel studies and certification is an added advantage
Post secondary school Travel Agent / Travel planning certification is an advantage
Experience

Previous job experience that measured individual performance
Prior sales, call center, travel industry or hospitality operations experience is beneficial
Language

Must be fluent reading, writing and speaking English
Proficiency in other languages such as simple Mandarin and Japanese are extremely beneficial
Work Schedule

Must be able and willing to work any day of the week
Must be flexible and able to work morning, afternoon or evening shifts on a rotational basis
Must be flexible and able to work on public and religious holidays
Physical Requirements / Work Environment

Work is carried out predominantly in the Call Center at the Resort but is subject to change to meet business/operational needs
Able to work in front of computer screen for an extended periods of time
Able to type using computer keyboards for extended periods of time

Skills / Abilities

General computer literacy including opening and closing computer programs, logging in and out, navigating around software programs
Ability to use computer keyboards, mouse and other peripheral computer equipment assigned
Proficient using Microsoft Office applications to include but not limited to Microsoft Outlook, Word and Excel
An ability to quickly and accurately type and input required information using a computer keyboard
Experienced in using the telephone and email to conduct business
Understands numbers and basic Analytical and numerical skills
Basic understanding of business principles such as generating or increasing sales volume, revenues and productivity measures
Organization and time management skills
Excellent verbal and written communication skills
Presence / Behavioral Characteristics

Ability to think creatively and detail oriented
Passion for selling and providing exceptional service
Cultural sensitivity and awareness
Ability to build and maintain professional relationships in a team environment and across an organization
Comfortable speaking to people from different nationalities and cultures
Interest in continuous self and professional improvement
Adaptable to change
Assertive yet pleasant
Good interpersonal and communicative skills.
Ability to work independently and as part of a team.
Able to manage and prioritize workload
Excellent time management, organizational and motivational skills
Well groomed and professional disposition
Goals and results oriented
Willingness to participate in the success of a team as well as personal achievement

Senior Sales Manager wanted at Ritz hotel – Singapore

Ritz carlton hotel Singapore

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Ritz carlton hotel Singapore
Ritz carlton hotel Singapore

Job Number 18000QT2
Job Category Sales and Marketing
Location The Ritz-Carlton, Millenia Singapore
 
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with Ritz-Carlton standards of excellence. Creates opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with counterpart to effectively manage the business opportunity.

• Responds to and manages larger and more complex incoming opportunities for the property.

• Identifies, qualifies and solicits new business to achieve personal and property revenue goals.

• Focuses efforts on accounts with significant potential sales revenue.

• Develops effective sales plans and actions.

• Works with partners to develop creative ideas and proposals for events.

• Maximizes revenue by upselling packages.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities based on market conditions and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Handles complex business with significant revenue potential as well as significant customer expectations.