Reservations Executive – JW Marriott Hotel Singapore South Beach

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Job Number 19000SQA
Job Category Reservations
Location JW Marriott Hotel Singapore South Beach| Singapore| Singapore

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Oversee accuracy of room blocks| reservations| and group market codes.
Communicate company values and/or culture to new employees. Review and
implement new Reservations procedures. Process all reservation requests|
changes| and cancellations received by phone| fax| or mail. Identify guest
reservation needs and determine appropriate room type. Verify availability of
room type and rate. Explain guarantee| special rate| and cancellation policies
to callers. Accommodate and document special requests. Answer questions about
property facilities/services and room accommodations. Follow sales techniques
to maximize revenue. Input and access data in reservation system. Respond to
any challenges found for accommodating rooming requests. Set-up proper billing
accounts according to Accounting policies. Troubleshoot| resolve| and document
guest issues and concerns or escalate/refer to appropriate individual. Assist
management in training| scheduling| counseling| and motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Manager / Assistant Manager| Marketing Communications – The Westin Singapore

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Job Number 19000AL9
Job Category Sales and Marketing
Location The Westin Singapore| Singapore| Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

The Senior Manager| Marketing Communications in conjunction with the DOSM or
DOMC is responsible for the planning| direction and coordination of all
communication activities| with an emphasis on public relations. Promotes and
maintains good communications in order to enhance the prestigious image of the
hotel and by doing so contributes to the revenues of the hotel.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Managing Marketing Communications Activities

Develops and executes the hotel’s annual marketing/Communication plan| in consultation with DOSM/GM/DOFB and operations leaders as required.

Prepares working plans for their team to achieve goals and ensures the marketing communications team is fully briefed on goals and progress.

Compares actual achievements against goals on a regular basis and takes corrective action.

Assists the DOSM or DOMC in the planning of all mailing activities| and oversees their execution.

Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.

Prepares on a timely basis the monthly sales & marketing “communications” report.

Supervises and directs photography for advertising| collateral and public relations purposes in liaison with the DOSM or DOMC| the advertising agency and the field marketing department at corporate office.

Ensures the department has a comprehensive master slide/photo/CD library for all advertising| collateral and public relations activities| and regularly sends these to corporate office for the image library.

Monitors activities of competitor hotels and trends within the industry.

Partners with property Revenue Management to verify correct offer loading| verifying advertisement targeting is correctly directed at relevant consumer groups

Oversees the Social Media plans and content| working closely with Cluster and regional teams.

Managing Public Relations Activities

Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.

Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships

Prepares press releases for appropriate targeted media| locally| regionally and internationally.

Works closely with the corporate and international press offices on developing story angles.

Plays a key role in community and government relations as well as VIP handling.

Secures opportunities| directs and attends hotel sponsored events| and develops targeted partner relationships.

Creates and organizes press promotional activities.

Participates in the press events/trips organized by the regional PR offices as required.

Conducts press blitzes when appropriate.

Ensures press kit information is comprehensive and kept up-to-date.

Managing Advertising Activities

Works with the DOSM or DOMC and advertising agency on the rooms and food & beverage tactical advertising campaigns| creative and media plans.

Maximizes advertising budget by ensuring that the hotel|s creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.

Ensures that the advertising creative is in synergy with the company| projecting a consistent and quality message.

Reviews the hotel|s market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.

Monitors and maintains media schedules as well as prompt settlement of accounts.

Managing Direct Marketing Activities

Takes an integrated approach to DM activities| ensuring a consistent and quality image is projected.

Assists the DOSM or DOMC in the planning| implementation and tracking of electronic marketing activities.

Maintains budget control.

Manages Collateral

Coordinates and executes production of all printed materials| with assistance of advertising agencies| following the specifications stipulated in the corporate ID manual.

Ensures hotel information is updated regularly on the internet/intranet.

Supervises the production and quality of all displays and temporary signage in hotel public areas.

Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.

Supervises the in-house graphic designer and/or agency.

_

Assistant Sales Manager – The Westin Singapore

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Job Number 19000UBN
Job Category Sales and Marketing
Location The Westin Singapore| Singapore| Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Contact appropriate individual or department (e.g.| Sales| Data
Administration| Accounting) as necessary to resolve guest calls| requests| or
problems. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott| including up-selling. Determine and give
complimentaries to guests as gifts for their patronage (e.g.| rewards points|
show tickets| gift certificates). Promote awareness of brand image internally
and externally. Process requests for redeeming Marriott Rewards points.
Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Enter Marriott Rewards information into appropriate
software when taking guest reservations. Answer| record| and process all guest
calls| requests| questions| or concerns. Perform general office duties to
support Sales & Marketing (e.g.| filing| sending emails| typing| faxing).
Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Monitor the performance of others to ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats. Move| lift| carry| push| pull| and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.

_

Cluster Sales Coordinator – The St. Regis Singapore

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Job Number 19000TUL
Job Category Sales and Marketing
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Sales Strategy & Transformation Director – DELL – Singapore

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We are looking for an exceptional candidate to lead driving growth in our most
valuable Tier 1 Customers. As an organization our objective is to deliver
optimal technology outcomes for our customers- facilitated by capable team
members- leveraging the full portfolio of Dell Technologies. We have best in
class solutions and are well placed to help our customers drive their business
transformation. __We also be embarking on a sales transformation journey with
adoption of new technology & tools for our sales makers.__
This is a Director level role- with the responsibility to lead the initiatives
that help us better serve our customers- prepare our sales makers to be their
customers advocates- and enable us to better leverage our full portfolio of
solutions

Principal Responsibilities:

Define the Strategic framework that satisfices driving both customer and company outcome

Determine the optimal sales coverage model- balancing core & specialist sales maker coverag

Drive best in class Account Planning initiatives- help sales makers become customer advocates
Establish the execution plan including sales and marketing programs with targeted outcomes
Institute a management system & reporting to support efficiently driving the initiative
Drive leadership engagement & influence to gain program momentum
Enable sales maker learning and growth- leverage best practices- up-level training
Deliver on the financial commitments to the company
_ _Lead the new sales transformation process with new defined technology & tools__

Skills:

Proven track record in driving significant multi-function strategic initiatives
Deep understanding of the Sales Process & levers for improvement
Strong Leadership & Influencing abilities
Strong consultative & project management skills
_ _Operations & analytical ability to drive insights based on data__
_Familiarity & understanding of marketing related activities & levers_
In-depth understanding of business & technology environment
Understanding of key sales and management reporting tools. Advanced computer skills

Education & Experience

Bachelor`s Degree preferably in Business or related discipline required. MBA desirable
Work experience of 15+ years within Finance / Strategy / Sales Planning / Business Intelligence
Project management & facilitation skills are a necessity. Must have a strong interest in technology
Excellent analytical & financial skills required- including financial modeling and data manipulation

Job Family: Sales-Operations Sales Job ID: R25388

Senior Manager Inside Sales – Enterprise – DELL – Singapore

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General Summary
Responsible for directing the Inside Sales business strategy: establishing a 3-5 year strategic vision and initiatives for the organization; creates supporting business plans.
Dell EMC`s Global Inside Sales organization is an innovative and operationally efficient remote sales engine.
As a global organization- Inside Sales develops the next generation of Dell EMC sales and technical professionals. At the same time- provides scalable selling capabilities & market reach to generate massive pipeline and revenue for Dell EMC
Differentiating Criteria
Ability to maintain a purposeful eye on the future- establish a clear vision for the org and develop the execution strategy to achieve success.
Ability to lead large- global- diverse- multi-generational organizations with a steady hand during times of uncertainty and change.
Experience in a direct quota-carrying role.
Principal Job Responsibilities
Responsible for leading & coaching a high performance inside sales team including talent recruitment- sales development- demand generation- and revenue production.
Responsible for developing and executing GTM strategies aligned to the Global Inside Sales charter. This is a sales oriented role with a strong focus on customer service with the capability to drive customer sales inquiries with the goal of selling new prospects and/or upgrading existing customers` products and services

Advises customer of product features- configurations- pricing- services- availability- etc. Incumbents will have sufficient knowledge to understand product features and the benefits to customers. The incumbent must be fluent in sales and employee development strategie

Responsible for driving demand and revenue around Dell EMC|s core business into Dell EMC installed accounts and net new accounts both directly and with our channel partner

Works towards the achievement of revenue goals- demand generation responsibilities- development of sales representatives- and overall value and vision of Dell EMC Inside Sale

Builds a collaborative Inside Sales selling model with our inside- field- specialty and channel sales organizations where applicable that aligns our resources and enables scale and reac

Works to build close relationship with both the Core Enterprise- Core Commercial and Specialty sales
Establishes plans and strategies to defend- expand- and grow the customer base

Required Skills

Can effectively interface at many levels with Executive Leadership
Requires the ability to influence others to achieve results
Can reach appropriate resolution in many varied situations without damaging internal or external relationships
Training- mentoring and coaching skills
Excellent communication and presentation skills
Operational command of business- sales acumen and messaging
Possess a strong product/technology/industry knowledge
Strong organizational skills

Required Experience

Typically requires 14+ years of professional experience and 7+ years diversified leadership- planning- communication- organization and people motivation skill (or equivalent experience).
Sponsorship from leadership team

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Sales Inside-Sales Job ID: R31794

Inside Data Centre Sales Executive- Thailand market (Based in Singapore) – DELL – Singapore

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Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company — we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities. We can`t wait for
you to discover this for yourself as an Inside Data Center Sales Executive
(IDCSE) for Thailand market in Singapore.
_Summary_
The IDCSE is responsible for all sales activities for Storage Portfolio ( also
includes CI/HCI – DPS and Isilon) in an assigned territory. Their primary
mission is to drive demand and revenue with our channel partners into Dell
EMC|s installed and net new accounts. Duties include outbound calling

prospecting- selling and driving specific sales programs to grow DELL EMC|

market share.

The IDCSE is responsible for managing- driving and delivering business (bot

existing and new) around data storage products and services in their assigned
territory by working through the channel (partners / resellers for DELLEMC).
The role is primarily an office-based sales representative position offering
information management solutions and services through local partners.

_Key Responsibilities_

Performs outbound sales activities such as cold calling- lead follow-up- sales qualifications- sales progression and closing offer extensions to existing or and new customers.
Accurately updates and utilizes Salesforce.com to forecast and track all sales activities.
Meets or exceeds quota goals in an assigned territory. Ensures sales targets/objectives are achieved quarterly and annually.
Meets or exceeds activity metrics for (e.g. outbound calls- appointments set- opportunities creation etc. ) and prospecting time.
Optimally leverages internal resources (e.g. DCSE- District Manager- ASE- Solution Specialists- AE- Global Financial Services) and channel resources to drive transactional volume.
Develops territory plan to identify key target markets and plans sales campaigns to drive demand for the territory.
Maintains contact with customers in an assigned territory to ensure customer satisfaction- basic and complex issue resolution- and DELLEMC|s footprint expansion.
Maintains in-depth knowledge of products and services- industry trends- and competition in order to position DELL EMC products effectively with customers.
May attend meetings in geographies supported and travel to partner events.
Sells using a strong consultative selling approach with customers and partners.
Acts as a mentor to newly promoted sales associates and shares best practices to enhance performance.
Delivers training and participate in special projects as required.
May act as team lead if manager is unavailable.

_Skills_

Understanding of IT solutions
DELLEMC|s Storage products and their value add to the customer.
Ability to identify customer challenges and drive workload discussion
Understanding of HCI solution and ability to drive conversation of Buy V/S Build
Solid understanding of the competition in storage and backup solutions is an added advantage
Strong communication skills.
Results driven.
Ability to influence others to achieve results.
Consultative skills.
Ability to work in a team environment.
Takes initiative.
Fluent in language of primary country supported.
Experience of inside sales rep is an added advantage
Mentoring/Coaching skills.

Job Family: Sales Inside-Sales Job ID: R28000

Cage Cashier – Marina bay Casino – Singapore

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Cage Cashier
Apply now Job no: 492324
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
Being responsible the inventory of cash float
Perform various financial transactions- such as:
Cash-in/ Cash-Out gaming chips
Perform foreign currency exchange
Redeem Slot Machine payout tickets/TITO/ vouchers for cash/cash equivalent
Perform patron account transactions (safe keeping/front money deposits
refunds

Check cashing- check/marker redemptions and consolidation

Perform credit card and EFTPOS cash advances
Perform Rolling Chip Exchanges
At completion of the shift- balance float and bring it back to the impress amount
Account for all chip movements in and out of the Chip Bank
Maintain accurate and legible balance sheets
Provide friendly- efficient and courteous service to all internal and external customers. Perform all duties in accordance with Company policies and within the realm of the Company|s corporate values.
Other cashier tasks as required

Job Requirements:

Minimum secondary / high school education preferred
Conversant with English and at least one other Asian language due to the nature of our Clienteles database
Experience in handling cash and foreign exchange currencies preferred
Able to operate electronic cashier equipment (e.g. note counters- counterfeit detectors)
Must be able to perform shift duties and work on weekends and public holidays
Minimum 21 years of age as the candidate need to access the Casino Area
Singaporean male applicants must have completed his National Service

Sales Centre Executive – Singapore Marriott Tang Plaza Hotel

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Job Number 19000OLQ
Job Category Sales and Marketing
Location Singapore Marriott Tang Plaza Hotel| Singapore| Singapore VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Handles all incoming inquiries for both groups and events. Effectively leads
the customer through sales process to the point of a signed contract/offer.
Prepare sales-related documents throughout the sales process (e.g.| proposals|
contracts| or banquet event orders). Use sales techniques to maximize revenue
while maintaining existing guest loyalty to Marriott. Answer guest questions
about property facilities/services (e.g.| hours of operation| rates and room
types| packages| promotions| entertainment| restaurants| special events).
Serve as the point of contact for clients and communicate with them by phone
and email to respond to questions and requests. Gather materials and assemble
information packages (e.g.| brochures| promotional materials).

_

Public Relations and Marketing Communications – Assistant Manager – The Ritz-Carlton – Singapore

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Job Number 19000P78
Job Category Public Relations & Communications
Location The Ritz-Carlton| Millenia Singapore| Singapore| Singapore VIEW
ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
_Major Function _
This role will be responsible for planning| activating and tracking the
effectiveness of the hotel’s digital marketing campaigns| in addition to
managing the hotel’s online reputation via social review sites| and leading
the hotel’s social media strategy.

_Specific Duties_

1. Hotel Web Site (HWS) Maintenance

Regularly review the HWS and relevant in-language sites to ensure content is accurate and up-to-date (including grammar| punctuation and spelling).
Feature available hotel offers on RC.com by creating landing pages and property-specific messages (in English and other languages| as appropriate).
Make content and photo updates as needed via EPIC| Brandworks| E-FAST and other available tools/processes.
Make updates of content on The Ritz-Carlton/ Marriott mobile app and mobile site as needed.
Closely monitor HWS performance each month using the E-Commerce report (MRDW ECM1| Omniture) reports to identify opportunities for improvement
2. Digital Marketing/E-commerce
Support execution of Search Engine Optimization efforts for RC.com/Singapore (via Marriott Digital Services and approved partner agencies) to ensure it is ranked well for relevant terms| and maximize traffic| room nights and revenue from Natural Search.
Optimize traffic| room nights and Revenue from any Paid Search (SEA) campaigns and make sure information is up to date.
Work collaboratively with Field Digital Services on executing METT and other email marketing/digital campaigns.
Manage content and provide relevant offers for direct referral partners including Google Hotel Finder| TripAdvisor| Chope| Hungrygowhere| etc. to drive online awareness and bookings for the hotel| F&B outlets| spa| etc.
Stay abreast of any new Corporate| Regional or Brand driven digital marketing initiatives and implement any such strategies and tactics.
Execute email marketing and digital advertising campaigns for the hotel| track and measure performance.
Ensure hotel participation in all relevant Ritz-Carlton approved online travel agents (OTAs).
Manage hotel content and photo updates on OTAs| aligned with the OTA offerings and strategy.
Build strong relationships with Local OTA Market Managers| and leverage these relationships to improve OTA production.
Manage content updates on the hotel’s digital signages and platforms| including but not limited to the Colony Bakery e-commerce site and Mooncake microsite.
3. Social Media Platforms
Plans and executes the social media strategy for the hotel| F&B outlets and spa.
Drives hotel Facebook and Instagram fan acquisition through both organic growth and paid campaigns.
Create and manage content for the hotel’s owned social media platforms.
Create and submit content for corporate social media platforms (Twitter| Pinterest| Facebook| Foursquare).
Lead KOL/influencer engagement and strategy.
Overseas the handling of review responses on the hotel’s social media pages| and approved OTA channels.

_Job Specifications_

__

Profile of Competency

|

· Minimum 3 to 4 years of digital marketing and/or social media experience

· Travel| hospitality or luxury goods background preferred

· Proficiency in Microsoft Office| Adobe Photoshop| Abobe Lightroom| Video
Editing software

· Keen interest in photography and in creating social content and videos

· Creative and well versed in various social media platforms

—|—

Language

|

· Excellent written English and oral presentation

· Ability to speak| read and write Mandarin

Education

|

· University Degree in Public Relations| Marketing| Journalism| Mass
Communications and/or Business preferred.

]