Sales Executive wanted at Marriott regional office – Singapore

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marriott hotel logo
marriott hotel logo

Job Number 18001W6F
Job Category Sales and Marketing
Location Singapore Regional Office, Singapore
 
Schedule Full-time
Position Type Non-Management/Hourly

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A Full Time position based at the Lead Prospecting Center Singapore, prospect New Customers / New Business Opportunities to build a strong & diverse account base through telemarketing efforts.
Sales Executive will need to perform 50 qualified calls a day to find Group/catering business opportunity and then send the lead to Marriott hotels.
 
CANDIDATE PROFILE
 
Skills and Competencies
Fluent spoken and written English
Sales personality, ability to work under stress,
Strong prospecting skill, not to give up easily on the prospecting process.
Strong communication skills, ability to identify potential and act on buying signals
Strong negotiation skills

Strong customer development and relationship management skills.
Quick learning ability to familiar with Marriott hotel product, including hotel location, hotel facility, selling points, etc.
Responsible for personal goals and team goals
Good team player to bring in good impact to the team
Computer knowledge in Microsoft applications

CORE WORK ACTIVITIES

Perform a high volume of B2B outbound calls to prospecting new accounts and new group/catering business for Marriott hotels.
Follow up all the leads with hotels and customers to confirm the business
Expand the client base /database via telemarketing.
Work with assigned database to achieve sales goal: Revenue goal, number of leads, call number
Ad Hoc task to support Marriott hotels in their need period

Cluster Sales Coordinator wanted at Marriott hotel – Singapore

marriott hotel logo

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marriott hotel logo
marriott hotel logo

Job Number 18001TQS
Job Category Sales and Marketing
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
 
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Technical Service Consultant wanted at SHELL – Singapore

Shell logo Singapore

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Shell logo Singapore
Shell logo Singapore

Auto req ID 80009BR
Job Title Technical Service Consultant (Aromatics)
Country of Work Location Singapore
City, State (if applicable) Singapore
 
Job Description
The Specialty Catalysts, CRI and Zeolyst
Technical Service team is responsible for delivering technical services in support of CRI and Zeolyst International (ZI, a partly Shell owned JV catalyst company) and the specialty hydrogenation catalyst business in Asia.

This role exists to principally:
1. Service CRI and zeolitic catalyst sales by providing high quality technical service to customers using CRI/Zeolyst Catalysts
 
2. Support existing product line sales and lead new business development activities for hydrogenation and zeolitic application area, in target markets, by using technical & commercial expertise, to help meet business growth targets.
 
3. Provide input for planning for longer terms sales and growth by giving quality technical direction, input and market feedback to Catalyst R&D programs to maintain incumbency and be well positioned for winning new business.

Requirements
Bachelors degree (or higher) in Chemical Engineering or Chemistry with 5+ years experience in petrochemical technology support

Experience in cracker/Hydrogenation/ Reforming/Hydrocracking/Paraxylene processing is preferred, but general background in Cracker, Aromatics and other zeolitic catalytic processes will also be considered

Knowledge of Applied Catalysis or Operation of Catalytic
Reactor would be advantageous

Knowledge of zeolitic catalysis particularly in the area of Aromatic applications

Excellent writing, presentation and communication skills

Ability/experience to cooperate with Shell Global Solutions, the Shell Group as a whole and outside parties (clients, Engineering contractors, etc.) is a plus

Strong technical skills and the ability to perform in-depth problem solving

Proficient in use of spreadsheets and computer models

Be able to work independently, balance priorities and take ownership for assigned work.

Strong organizational skills to multi-task and manage several projects at the same time

Be an effective team player

Have a strong customer orientation.

LEARNING SPECIALIST wanted by Hilton Corporate – Singapore

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Job Summary
The Learning Specialist manages all of the logistics and administrative tasks necessary to ensure instructor-led and on-line training programs run successfully including Learning Management System administration. The Learning Specialist will be responsible for event planning and execution of logistics for all instructor-led programs. In addition, the Learning Specialist will provide support for Virtual Instructor Led Training as needed.

What will I be doing?
The Learning Specialist will be responsible for performing the following tasks to the highest standards:
Responsible for all tasks related to the coordination and support of instructor-led training and virtual instructor-led programs. This includes a high degree of customer service – in communication with participants, facilitators and client partners.
Develop proficiency with our Learning Management System – Hilton University, and to use the system to effectively enable a seamless experience for all instructor-led training programs
Manage all the materials associated with any course (which may include laptops)
May in some cases facilitate programs, such as Orientation or Virtual Classroom Sessions, and will be given the opportunity to develop presentation and delivery skills

The ideal candidate would be a self-starter who is forward thinking, not afraid to ask questions, and is comfortable working independently. They are flexible in their approach and eager to learn and grow.

What are we looking for?

A Learning Specialist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Required Qualifications

3 years of clerical/ administrative experience
2 years experience supporting multiple levels of management with projects
3 years proficiency with MS Word, Excel, PowerPoint and Outlook
0 to 3 years of related experience
Preferred Qualifications

Minimum 1 year experience within the Hospitality Industry
Minimum 2 years experience in delivering instructor-led curriculum
Minimum 1 year experience in event planning or logistics
3 to 5 years of related experience
BA/ BS/ Bachelor’s Degree
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Administrator, Global Sales wanted by Pan Pacific Hotels – Singapore

pan pacific hotel singapore

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pan pacific hotel singapore
pan pacific hotel singapore

Pan Pacific Hotels Group is a young and dynamic company comprising two well-established and trusted brands. Pan Pacific® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group (PPHG) is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Administrator, Global Sales.
 
Job Responsibilities:
 
Reporting to the Director, Global Sales, the Administrator is responsible to provide all aspects of administrative support to the Global Sales Office team in Singapore. This role also requires coordinating all Global Sales activities, functional liaison and collaboration with property based Directors of Sales & Marketing and their respective sales team members.

The Role:

Assist and coordinate all global and regional tradeshows, and client events organized by the Global Sales office.
Collaborate with hotel sales teams and other Global Sales Offices to assist customers in regards to appointments, proposals, contracts and information.
Explore & gather research information to assist market intelligence.
Assist in reports such as monthly expense claims, monthly management reports and any other reports required by the Director, Global Sales.
Establish new systems and procedures.
Organise & maintain stocks of sales kits, collateral and equipment for the Global Sales Office.
Achieve key performance indicators as set by Director, Global Sales.
Participate in any projects that may be assigned by Director, Global Sales.
The Person:

Minimum of 1 to 2 years of Sales administration experience.
Candidates who have worked in similar roles in hospitality or related industry will have an added advantage.
Strong administrative and organization skills.
Well versed with the sales systems and tools such as (Sales Force Automation, Lanyon, 3rd Party RFP systems, etc.).
Strong user knowledge of Microsoft office applications.
Able to multi-task and prioritise work effectively.
Able to communicate seamlessly and efficiently to both internal and external customers.
Able to work independently and has good initiative under dynamic environment.
How to apply

Interested applicants are invited to e-mail your resume to us at: career@pphg.com

We regret that only shortlisted candidates will be notified.

Assistant Director of Sales wanted by Marriot hotel – Singapore

marriott hotel logo

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marriott hotel logo
marriott hotel logo

Job Number 18001OGN
Job Category Sales and Marketing
Location JW Marriott Hotel Singapore South Beach, Singapore

Functions as the leader of the property’s group sales effort for properties with a Director of Hotel Sales. Manages the property’s leisure group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., group rooms) for all events.

CANDIDATE PROFILE

Education and Experience

Required:

Degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with at least 6 years’ relevant working experience

CORE WORK ACTIVITIES

Managing Sales Activities

• Functions as the leader of the property’s group sales effort in support of the Director of Hotel Sales.

• Solicits, books and develops local group business.

• Recommends booking goals for sales team members.

• Develops and manages group sales revenue and operation budgets, and provides forecasting reports.

• Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.

• Assists with selling, implementation and follow-through of group sales promotions.

• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).

• Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.

• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

• Manages the property’s reactive and proactive group sales efforts.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.

• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process.

• Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.

• Performs other duties, as assigned, to meet business needs.

 

Director of Revenue wanted by Merchant court hotel – Singapore

Merchant court hotel Singapore

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Merchant court hotel Singapore
Merchant court hotel Singapore

Director of Revenue Management & Distribution
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

Reporting to the General Manager with dotted line to Director of Sales and Marketing, the Director of Revenue Management & Distribution is responsible for driving incremental revenue and profit for the hotel using a rational, disciplined decision-making process while managing risk under current and anticipated market conditions. Implement effective revenue management practices for guest rooms, Food & Beverage, Catering Sales and Spa.
Maximizing room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein
Continual analysis of changing channel distribution models and the impact on consumer booking trends

Optimizing hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
Lead the RM Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel
Monitor transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly
Complete all rooms and revenue forecasting to accurately project unconstrained demand
Fully utilize the Revenue Optimization Cycle of the myRPMS/IDeaS system, to ensure that the appropriate overrides are in place, special events are accurately loaded, and the sharing of knowledge with the system in maintained
Work with RM Team to determine unconstrained demand and maintains the data within the DAS, both future and historical
Work with DOSM and Sales Team members to encourage strategic selection of the right piece of business, in keeping with FRHI guidelines
Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace
Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
Chairs and prepares materials for the weekly Revenue Management Meetings and follows the FRHI guidelines for meeting content
Prepares revenue updates as required by the RM Team
Ensure a clean and safe working environment in accordance to health regulations and the hotel’s health and safety program
Adhere to all FRHI Environmental policies and procedures

Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
Minimum 3 years experience in a related area
Independent and self reliant
Communication and Influencing skills
Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
Comfortable in discussion forums; able to represent ideas succinctly and convincingly
Proven experience in analysis and problem solving required
Team building skills and proven track record is essential
Self-study and independent work ethics are required
Highly organized with the ability to manage multiple priorities under time constraints is vital to the success of this individual
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word
Knowledge of FRHI Sales & Property Management automation including Opera Property Manager System, Opera Central Reservation System, OXI Interfaces, Opera Sales & Catering, and myRPMS/IDeaS are an asset
Fluent in English

Closing Date: 12.Jul.2018, 4:59:00 AM
Job Number: SWI01131

Sales Centre Manager wanted by Westin hotel – Singapore

westin hotel Singapore

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westin hotel Singapore
westin hotel Singapore

Job Number 18001MXU
Location The Westin Singapore, Singapore
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Education and Experience
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

 

Event Executive wanted by Westin hotel – Singapore

westin hotel Singapore

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westin hotel Singapore
westin hotel Singapore

Job Number 180010TL
Job Category Sales and Marketing
Location The Westin Singapore, Singapore,
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Administrator, Global Sales wanted by Pan Pacific HQ – Singapore

pan pacific hotel singapore

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pan pacific hotel singapore
pan pacific hotel singapore

Administrator, Global Sales
Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Administrator, Global Sales.
 
Reporting to the Director, Global Sales, the Administrator is responsible to provide all aspects of administrative support to the Global Sales Office team in Singapore. This role also requires coordinating all Global Sales activities, functional liaison and collaboration with property based Directors of Sales & Marketing and their respective sales team members.

The Role:
Assist and coordinate all global and regional tradeshows, and client events organized by the Global Sales office.
Collaborate with hotel sales teams and other Global Sales Offices to assist customers in regards to appointments, proposals, contracts and information.
Explore & gather research information to assist market intelligence.
Assist in reports such as monthly expense claims, monthly management reports and any other reports required by the Director, Global Sales.
Establish new systems and procedures.

Organise & maintain stocks of sales kits, collateral and equipment for the Global Sales Office.
Achieve key performance indicators as set by Director, Global Sales.
Participate in any projects that may be assigned by Director, Global Sales.
The Person:

Minimum of 1 to 2 years of Sales administration experience.
Candidates who have worked in similar roles in hospitality or related industry will have an added advantage.
Strong administrative and organization skills.
Well versed with the sales systems and tools such as (Sales Force Automation, Lanyon, 3rd Party RFP systems, etc.).
Strong user knowledge of Microsoft office applications.
Able to multi-task and prioritise work effectively.
Able to communicate seamlessly and efficiently to both internal and external customers.
Able to work independently and has good initiative under dynamic environment.
How to apply

Interested applicants are invited to e-mail your resume to us at: career@pphg.com