Sales Coordinator – Singapore Marriott Tang Plaza Hotel

APPLY HERE

Job Number 19077475
Job Category Sales and Marketing
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Sales & Services Associate – Starwood CCC-Singapore

APPLY HERE

Job Number 1900113B
Job Category Reservations
Location Starwood CCC-Singapore| 238B Thomson Road| Singapore| Singapore|
Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

Job Summary

Our Reservation Sales Associates are service-oriented professionals who are
passionate about people and travel. You will be handling telephone and email
guest enquiries for our hotels and our award-winning loyalty program.

Our Associates enjoy outstanding career development opportunities and new
hires undergo a comprehensive New Hire Training Program that includes both
job-specific modules and soft skills workshops. These are aimed at developing
your overall confidence and professionalism.

We believe that work-life balance leads to healthy and happy people. We offer
generous staff discounts for travel and leisure so that our Associates can
travel the globe and savour the wonders of the world.

Skills and Experience

We are looking for candidates who enjoy interacting with customers and a sales
driven role.

They should also meet the following criteria:

Minimum Diploma in Business Administration/Hotel and Tourism Management or GCE ‘O’/ |A’ Level

Proficiency in spoken & written English

Multi-tasking competence

Experience in hospitality/travel industry| contact center environment or sales or customer service will be an advantage

_

Mgr-Sales I – The Westin Singapore

APPLY HERE

Job Number 19083444
Job Category Sales and Marketing
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Cluster Director of Sales & Marketing – JW Marriott Hotel Singapore South Beach

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Job Number 19083487
Job Category Sales and Marketing
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Functions as the strategic business leader for the Sales and Marketing
Departments of a cluster of properties and is responsible for property
reactive sales (outside of Event Booking Centers)| proactive account sales and
segment sales| local and social catering sales| business travel sales|
reservation sales and destination sales| if applicable. The position shares
responsibility for achieving revenue goals| guest and employee satisfaction
and the financial performance of the department. Implements the brand’s
service strategy and applicable brand initiatives in all aspects of the sales
process. Leads on-property sales functions for a cluster of properties to
build long-term| value-based customer relationships that enable achievement of
properties’ sales objectives. Evaluates the participation of properties in the
various sales channels (e.g.| Market Sales| | electronic lead channels| etc.)
and develops strong working relationships to maximize each property’s
benefits. Proactively positions and markets the various properties. Manages
the marketing budget to enable development of property specific campaigns|
promotions and collateral to drive revenue and meet property objectives.
Interfaces with regional marketing communications on regional and national
promotions pull through. Develops and implements strategies for a cluster of
properties that deliver products and services to meet or exceed the needs and
expectations of the brand’s target customer profile and property employees and
provides a return on investment to the owners and the company.

CANDIDATE PROFILE

CORE WORK ACTIVITIES

Developing & Executing Sales and Marketing Strategies

• Develops sales goals and strategies and ensures alignment with the brand
business strategy.

• Executes the sales strategy and ensures individual booking goals are met for
both self and staff.

• Coaches leaders of revenue generating departments in developing effective
revenue strategies and setting aggressive goals that will drive the property|s
financial performance.

• Ensures the development of a strategic account plan for the demand
generators in the market.

• Determines and develops marketing communication activities| in conjunction
with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends
that may lead to changes in sales strategy to meet or exceed customer
expectations.

• Reviews the STAR report| competitive shopping reports and uses other
resources to maintain an awareness of each property’s market position.

• Researches competitor’s sales team strategies to identify ways to grow
occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales
strategy.

• Suggests innovative marketing ideas and proactively develops deployment
strategies to continue to grow market share for each property.

Maximizing Revenue & Managing Profitability

• Evaluates and supports market sales account deployment.

• Monitors and evaluates event booking and market sales performance for each
property.

• Ensures Sales teams understands and are leveraging customer/guest demand
engines to full potential.

• Ensures focus is on proactive selling as well as reactive selling.

• Participates in sales calls with members of the Sales and Marketing teams to
acquire new business and/or close on business.

Managing Public Relations

• Develops strong community and public relations by ensuring property
participation in local| regional and national tradeshows and client events.

• Identifies public relations opportunities and coordinates activities to
augment the overall marketing communication strategy.

• Supports the General Managers by coordinating crisis communications.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase
brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Serves as the sales contact for the General Managers| property leadership
teams| event booking| and market sales leaders.

• Serves as the property sales liaison with market sales/cluster sales| Event
Booking| Revenue Management| Event Management| Regional Marketing
Communications and other property departments as appropriate.

• Serves as property authority on sales processes and sales contracts.

Ensuring Exceptional Customer Service

• Serves as the sales contact for customers; serves as the customer advocate.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer/guest service to drive customer/guest
satisfaction and loyalty by assisting the customer/guest and ensuring their
satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the property and
the brand.

• Gains understanding of each property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

• Executes and supports Customer Service Standards and property’s Brand
Standards.

Additional Responsibilities

• Works with Human Resources| Engineering and Loss Prevention to ensure
compliance with all applicable regulations and/or union requirements.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

_

Assistant Sales Manager – The Westin Singapore

APPLY HERE

Job Number 19001A8H
Job Category Sales and Marketing
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

The position assists with the soliciting and handling of sales opportunities.
Ensures business is turned over properly and in a timely fashion for proper
service delivery. Assists in leading all day-to-day activities related to
sales with a focus on building long-term| value-based customer relationships
that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; no work experience required

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include participating on sales calls|
entertainment| FAM trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Assists with managing and developing relationships with key internal and
external stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Supports the operational aspects of business booked (e.g.| generating
proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Assists in closing the best opportunities for the location based on market
conditions and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Sales & Services Associate – Starwood CCC-Singapore

APPLY HERE

Job Number 1900113B
Job Category Reservations
Location Starwood CCC-Singapore| 238B Thomson Road| Singapore| Singapore|
Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

Job Summary

Our Reservation Sales Associates are service-oriented professionals who are
passionate about people and travel. You will be handling telephone and email
guest enquiries for our hotels and our award-winning loyalty program.

Our Associates enjoy outstanding career development opportunities and new
hires undergo a comprehensive New Hire Training Program that includes both
job-specific modules and soft skills workshops. These are aimed at developing
your overall confidence and professionalism.

We believe that work-life balance leads to healthy and happy people. We offer
generous staff discounts for travel and leisure so that our Associates can
travel the globe and savour the wonders of the world.

Skills and Experience

We are looking for candidates who enjoy interacting with customers and a sales
driven role.

They should also meet the following criteria:

Minimum Diploma in Business Administration/Hotel and Tourism Management or GCE ‘O’/ |A’ Level

Proficiency in spoken & written English

Multi-tasking competence

Experience in hospitality/travel industry| contact center environment or sales or customer service will be an advantage

_

Senior Property Executive (M&E) Commercial- Raffles Place – CBRE – Singapore

APPLY HERE

Senior Property Executive (M&E) Commercial- Raffles Place
Singapore – Singapore
Ref#: 18033312
Date published: 4-Jun-2019
Share with: Facebook LinkedIn Twitter Send to a friend
Reports to the Centre Manager and ensure the efficient and smooth operation of
all matters relating to maintenance and management of the Commercial property
at Raffles Place
Responsibilities include the following:
General administration of all building trade- site staff relating to rostering of duties- discipline- control of performance standards and staff welfare.
Planning and implementation of building maintenance programmes- and M&E equipment maintenance programme.
Liaison with government authorities/statutory boards- architects- engineers and other divisions on matters relating to management and maintenance of buildings

Work with tenants on their fit-out project

Conduct regular inspections of all common areas- equipment- public walkways- external facade etc

Creating and maintaining good rapport with subsidiary proprietors/occupiers and attending to their complaints

Preparation of estimates for repair works- work specifications- invitation for quotations- recommendations of award- supervision of completed works including drafting of contract documents.
Vet and submit recommendations where appropriate- on subsidiary proprietors fitting out works.
Address technical concerns of the owner / tenants.
Any other duties assigned from time to time by management.

Requirements:

Diploma / Degree in Engineering (Mechanical / Electrical / Facilities) with minimum 2 – 3 years’ experience in similar role- managing commercial building and has a sound knowledge of building M&E systems
Candidates who has more years of experience but do not have Diploma / Degree may apply.
Possess good communication skills and able to front and liaise with all levels of landlords/tenants
Excellent communication skills- both written and spoken
Ability to work well and build excellent rapport with stakeholders / partners / tenants and vendors at all levels
Property management experience in a retail / commercial development a strong advantage

Sales Coordinator – Singapore Marriott Tang Plaza Hotel

APPLY HERE

Job Number 19077475
Job Category Sales and Marketing
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Sales Manager – Courtyard Singapore Novena

APPLY HERE

Job Number 19075698
Job Category Sales and Marketing
Location Courtyard Singapore Novena| 99 Irrawaddy Road Novena| Singapore|
Singapore| Singapore
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration| Marketing| Hotel and Restaurant Management| or related major; 3 years experience in the sales and marketing or related professional area.

OR

4-year bachelor|s degree in Business Administration| Marketing| Hotel and Restaurant Management| or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated| complementary and not duplicative.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls| entertainment| FAM trips| trade shows| etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g.| generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

Identifies new business to achieve personal and location revenue goals.
Understands the overall market – competitors| strengths and weaknesses| economic trends| supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the location based on market conditions and location needs.
Gains understanding of the location|s primary target customer and service expectations; serves the customer by understanding their business| business issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

Supports the company|s service and relationship strategy| driving customer loyalty by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Executes and supports the company|s customer service standards.
Provides excellent customer service consistent with the daily service basics of the company.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.

_