Loss Prevention officer wanted at Ritz hotel – Singapore

Ritz carlton hotel Singapore

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Loss Prevention – Assistant Manager
Job Number 18000QTE
Job Category Loss Prevention & Security
Location The Ritz-Carlton, Millenia Singapore, Singapore
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

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At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Promotes guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area

OR

• Bachelor’s degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

• Complies with applicable federal, state and local law and safety regulations.

• Maintains logs, certifications and documents required by law and Standard Operating Procedures.

• Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents.

• Follows proper key control guidelines in loss prevention and in the property.

• Assists with promotion and implementation of accident and fire prevention procedures.

• Incorporates into patrols, which encompass all areas of the property’s interior and exterior, an inspection tour of recording system.

• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

• Promotes action plans to monitor and control risk.

• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

• Assists with first aid program for guests and employees.

• Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker’s Compensation cases.

• Works closely with Meeting Planners to facilitate a successful and safe experience for guests.

Managing and Conducting Human Resources Activities

• Interviews, selects and trains employees.

• Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status.

• Provides for the safety and security of the employees or the property.

• Monitors employee attendance and records absences/tardiness.

• Helps direct supervisors to achieve their own development goals.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Ensuring Exceptional Customer Service

• Meets quality standards and customer expectations on a daily basis.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

• Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Develops liaison with local law enforcement and emergency services.

• Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Security Officer wanted at Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Job no: 492328
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
Job Responsibilities

Perform security functions at assigned posts in the gaming and non-gaming areas.
Escort, or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation.
Respond to all emergencies and alarms as directed by Security Operations Centre and Security Management.
Monitor and manage crowd levels within the work environment.
Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
Maintain and apply skills to deal with conflict situations that occur within the work environment in an appropriate manner.

Handle lost and found property in accordance to procedures.
Participate in training programs.
Actively participate in regular performance improvement reviews.
Perform all duties as directed by the Executive Director of Security.

JOB REQUIREMENTS

Education & Certification

At least ‘N’ Levels and above.
PLRD license is required
Competencies

A team player.
Able to handle stress and multi-task.
Good communication skills.

Loss Prevention Officer wanted by Westin hotel – Singapore

westin hotel Singapore

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westin hotel Singapore
westin hotel Singapore

Job Number 18001NZA
Location The Westin Singapore, Singapore, Singapore
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At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations, gather evidence, and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents

Loss Prevention Executive wanted by Westin hotel – Singapore

westin hotel Singapore

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westin hotel Singapore
westin hotel Singapore

Job Number 180010TP
Job Category Loss Prevention & Security
Location The Westin Singapore, Singapore,
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Assistant Security Manager wanted – Ritz carlton hotel – Singapore

Ritz carlton hotel Singapore

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Loss Prevention – Assistant Manager
Posting Date May 28, 2018
Job Number 18000QTE
Job Category Loss Prevention & Security
Location The Ritz-Carlton, Millenia Singapore, Singapore, Singapore
JOB SUMMARY

Assists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Promotes guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area

OR

• Bachelor’s degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

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Security Officer wanted by Merchant Court Hotel in Singapore

Merchant court hotel Singapore

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Job Description – Security Officer (SMC00742)
Primary Location: Singapore-Singapore-Swissotel Merchant Court
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

Ensuring compliance of Hotel Security Policies and Procedures
Exercising proper control of all keys drawn from security custody
Performing static and patrolling duties in and around the hotel vicinity
Reporting all discrepancies or abnormalities discovered during patrols
Handling of valuable Lost & Found items and maintaining proper records
Monitoring and responding to all emergencies including fire alarm activation
Ensuring smooth operation of the carpark system
Rendering First Aid including use of AED

Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display “Quality in Life” and work in a dynamic environment. In addition, the candidate should possess:
Possess valid SIRD licence
Computer literacy
Knowledge of Microsoft Words & Excel
Basic investigative skills
Report writing skills
Guest Relation skills
Vigilant and civic minded