Front of House Manager wanted by St Regis hotel – Singapore

st regis hotel singapore

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st regis hotel singapore
st regis hotel singapore

Job Number 18001PGR
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore, Singapore,
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees’ absence.

• Supervises Concierge and/or Bell Staff, when applicable.

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Observes service behaviors of employees and ensures that all uniformed employees are properly attired and groomed, each wearing a nametag.

• Assists with energy conservation efforts by monitoring compliance during property tours.

Road Transport Supervisor wanted by Shell – Singapore

Shell logo Singapore

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Shell logo Singapore
Shell logo Singapore

Singapore – Tuas Lubes Plant, Singapore
Skillpool group: Downstream Supply Chain
Updated: 14-Jun-2018
Reference ID: 76780BR
 
Logistics Road Transport Supervisor for Singapore operations, covering scheduling, and road transport for local and export deliveries – drive effective OPEX spend and safe operations
Manage the day to day activities related to fleet planning and product distribution from RDC and production plant

Coordinate and assist in implementing effective and efficient inbound and outbound delivery operations, working closely with Hauliers, 3PLs and Freight Forwarders
Contribute to the efficiency of Logistics Transport operations related to Contract with Hauliers and Freight Forwarders

Responsible for the day to day activities associated with receiving/shipping operations controlling the movements of trailers, in cooperation with the Warehouse Supervisor
Actively support Regional and Global improvement programs by providing strong ground support
Work closely with HSSE Advisor to ensure HSSE Goal Zero
Actively support Regional and Global improvement programs by providing strong ground support
Ensure all transport activities conducted by the haulier for Shell comply with the RT Manual according to the RT contract. To ensure that all RT non-compliance gaps identified are reported and close within the agreed timelines based on severity of the gaps.

Guest Services Supervisor wanted by Westin hotel – Singapore

westin hotel Singapore

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westin hotel Singapore
westin hotel Singapore

Guest Services Supervisor / Agent, Front Office
Job Number 180019U3
Job Category Rooms and Guest Services Operations
Location The Westin Singapore, Singapore
 
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

Supervisor wanted by Westin hotel – Singapore

westin hotel Singapore

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westin hotel Singapore
westin hotel Singapore

Job Number 180005ZH
Job Category Food and Beverage & Culinary
Location The Westin Singapore, Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Head Bartender wanted by Raffles hotel – Singapore

raffles hotel Singapore

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raffles hotel Singapore
raffles hotel Singapore

Head Bartender
Primary Location: Singapore-Singapore-Raffles Hotel Singapore
Employee Status: Regular
An iconic landmark, an enduring legacy.
At Raffles Hotel Singapore, we help you do your best.

In 2018, a careful and sensitive restoration will breathe new life into our beautiful hotel, providing enhanced comfort and splendour for the discerning traveller. With a diverse range of careers for different talents and personalities, we invite you to be part of the Raffles legend and share your passion for hospitality with the world. As we write a new chapter in our ongoing story, experience a tremendous opportunity to grow and develop with a global luxury hospitality brand in an oasis for the well-travelled.

Job Summary

The Head Bartender is in charge of the overall bar operation and cocktail programme.

Job Level: Management / Supervisory
Schedule: Full-time
Shift: Rotating / Shift Work
Travel: No
Closing Date: 26.Jun.2018, 4:59:00 PM
Job Number: RHS01251

Assistant Hygiene Manager wanted by Raffles hotel – Singapore

raffles hotel Singapore

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raffles hotel Singapore
raffles hotel Singapore

Assistant Hygiene Manager
Primary Location: Singapore-Singapore-Raffles Hotel Singapore
Employee Status: Regular
 
An iconic landmark, an enduring legacy.
 
At Raffles Hotel Singapore, we help you do your best.

In 2018, a careful and sensitive restoration will breathe new life into our beautiful hotel, providing enhanced comfort and splendour for the discerning traveller. With a diverse range of careers for different talents and personalities, we invite you to be part of the Raffles legend and share your passion for hospitality with the world. As we write a new chapter in our ongoing story, experience a tremendous opportunity to grow and develop with a global luxury hospitality brand in an oasis for the well-travelled.

Job Summary

The Assistant Hygiene Manager is in charge of the overall hygiene and cleanliness of the restaurants and kitchens of the hotel.

Job Level: Management / Supervisory
Schedule: Full-time
Shift: Day Job
Travel: No
Closing Date: 21.Jun.2018, 4:59:00 PM
Job Number: RHS01233

Food and Beverage manager wanted by Raffles hotel – Singapore

raffles hotel Singapore

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raffles hotel Singapore
raffles hotel Singapore

Food and Beverage Operations Manager
Primary Location: Singapore-Singapore-Raffles Hotel Singapore
Employee Status: Regular
An iconic landmark, an enduring legacy.
At Raffles Hotel Singapore, we help you do your best.

In 2018, a careful and sensitive restoration will breathe new life into our beautiful hotel, providing enhanced comfort and splendour for the discerning traveller. With a diverse range of careers for different talents and personalities, we invite you to be part of the Raffles legend and share your passion for hospitality with the world. As we write a new chapter in our ongoing story, experience a tremendous opportunity to grow and develop with a global luxury hospitality brand in an oasis for the well-travelled.

Job Summary

– Responsible for the effective operational management of all bars.

– Supports the respective manager with the effective development and performance management of colleagues.

– Oversees the financial aspects of the operation and optimises profitability while ensuring the highest level of service and product quality.

Competencies

– Tertiary education specialising in Food and Beverage/Hospitality Management from a reputable institution or extensive experience in similar hotel operations.

– Minimum 6 years of experience in restaurant/bar with at least 2 years in a similar capacity.

– Detailed knowledge and experience in managing a multi-venue beverage operation.

– Highly motivated with proven track record in delivering operating results.

– Passionate in service industry and committed in delivering excellent customer service.

– Exceptional communication and interpersonal skills.

Job Level: Management / Supervisory
Schedule: Full-time
Shift: Rotating / Shift Work
Travel: No
Closing Date: 21.Jun.2018, 4:59:00 PM
Job Number: RHS01179

Construction manager wanted by AECOM – Singapore

aecom logo

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aecom logo
aecom logo

Resident Engineer/ Construction Manager, Singapore, Singapore
Reporting to Project management department and assisting Project Architect and Consultants to supervise Architectural, Civil & Structural, Mechanical & Electrical and all related works, and to conduct management/quality inspection and supervision of the Contractor’s work.

Ensure buildings, infrastructure and related works are constructed as per Contract Documents and Site Instructions.
Ensure that the Contractor liaise and obtained all the necessary permit, clearances from the relevant authorities in a timely manner prior to commencement of their work.
 
Monitor and report site progress; ensure proper and updated records and documentation of Architectural, Civil & Structural, Mechanical & Electrical and related works.

Work with QS, to verify events at site for all reports and claims submitted by Contractor and alert discrepancies.

Assisting Project management department and Project Architect and Consultants to review contractors’ drawings & submissions, coordinate with Main Contractors, Nominated Sub‐contracts and Employer Direct Contractors to resolve queries.

Shall not instruct the Contractor in any form on matters which involve cost or time implication to the contracts, including Contractor’s methods of working. They shall report any irregularities found during the course of work to the Project Architect and respective Project Consultants.

Shall not make any modification to the basic design of the project without the direction of Project management department and Project Architect and/or Consultants.

Carry out any other duties related to the Project as directed by the Reporting to Project management department and Project Architect and Consultants.

Site supervision and inspections of works to ensure compliance to specifications, drawings and BCA regulations

Monitor and report Contractor’s daily progress and performance

Maintain site records of Variation Works, and Site Memos

Ensure the Contractors comply with MOM safety regulations

Ensure the Contractors comply with the Environmental Management Monitoring Plan (EMMP)

– Safety

Work with Safety Officer to conduct regular site audits to enforce safe working environment and safe working procedure for works carried out by the Contractors.

Assist in ensuring that the Contractor adhered to Operational and Safety Requirements and maintain safety, cleanliness and tidiness of the site.

– Progress

Monitor and report on Contractor’s progress against planned schedule and performance. Maintain proper site records of the works which should include all circumstances and events occurring during the construction stage.

Minimum Requirements

Degree in Civil Engineering recognised by PEB Singapore

Minimum 8 years’ experience in construction/supervision of building structural projects

Registered as RE with IES/ACES

Project based at Mandai office, Singapore.

Preferred Qualifications

Degree recognized by PEB Singapore

Requisition/Vacancy No. 188774BR

Head Butler wanted by Raffles hotel – Singapore

raffles hotel Singapore

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raffles hotel Singapore
raffles hotel Singapore

Head Butler
Primary Location: Singapore-Singapore-Raffles Hotel Singapore
Employee Status: Regular
An iconic landmark, an enduring legacy.

At Raffles Hotel Singapore, we help you do your best.
In 2018, a careful and sensitive restoration will breathe new life into our beautiful hotel, providing enhanced comfort and splendour for the discerning traveller. With a diverse range of careers for different talents and personalities, we invite you to be part of the Raffles story and share your passion for hospitality with the world. As we write a new chapter in our ongoing story, experience a tremendous opportunity to grow and develop with a global luxury hospitality brand in an oasis for the well-travelled

– Manages the Raffles Butler team as the center of the hotel’s guest service experience.
– Develops exceptional and consistent service processes to create memorable moments for our guests. The operation radius includes Rooms, Food and Beverage, Spa and other guest touch points.
– Drives the team in attaining the brand’s and hotel’s standard operating procedures while exceeding Leading Quality Assurance standards set by the management.
– Works closely with other departments to drive synergies in upselling and promoting hotel facilities and experiences.

– Minimum 2 years’ experience in a similar capacity in a luxury hotel.
– Excellent communication skills in English. Ability to speak other languages is an advantage.
– Strong interpersonal skills.
– Highly service oriented with an eye for quality and detail.
– Competent in managing budgets, forecasts and profit and loss statements.
– Works well under pressure and is able to analyse and resolve problems while exercising good judgment.
– Possesses initiative, is driven and energetic with a sense of urgency, and is able to set priorities in a dynamic environment.
– Embraces and responds to change effectively.

Job Level: Management / Supervisory
Schedule: Full-time
Shift: Rotating / Shift Work
Travel: No
Closing Date: 19.Jun.2018, 4:59:00 AM

Concierge wanted by Merchant Court hotel – Singapore

Merchant court hotel Singapore

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Merchant court hotel Singapore
Merchant court hotel Singapore

Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

To take charge of the overall daily operation of the Concierge, Bell desk and Front Driveway
To ensure information on tours, attractions, maps, dining and place of interest on display are up to date
To consistently offer professional, friendly and engaging service
To assist guests with mail, messages, and any plans or arrangements they require during their stay
To supervise and provide guidance to Bell Desk team members includes conducting trainings
To assist guests regarding hotel facilities in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Previous concierge and bell desk related experience an asset
Must possess a professional presentation
Must possess outstanding guest services skills and sophisticated verbal & written communication skills
Computer literate in Microsoft Window applications an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting

Shift: Rotating / Shift Work
Travel: No
Closing Date: 06.Jul.2018, 4:59:00 AM
Job Number: SMC00634