Software Test Analyst wanted at ACCENTURE – Singapore

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accenture logo singapore

Job Number: 00604988
– Job description
Join Accenture and help transform Singapore into a Smart Nation! The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Health & Public Services Operating Group helps public service organizations, health care provider networks and health care payers achieve high performance—enabling them to deliver better social, economic and health outcomes for the individuals and families they serve.
 
As a Software Test Analyst, you will transform testing into a continuous and efficient end-to-end quality engineering function through the use of quality processes, tools, and methodologies significantly improving control, accuracy and integrity. You will also provide support to Client testers during acceptance testing, including test script walkthroughs, document testing issues and test results, and answering questions on system functionality. The work that you will be doing will impact the daily lives of people in Singapore. Come and join our team and make a difference.

What you get to do in this role:
Provide expertise in the planning, constructing and execution of test scripts.
Run manual and automated tests
Detect, resolve, document and report bugs and errors encountered
Apply business and functional knowledge including testing standards, guidelines, and procedures.
Performing User Acceptance Test.
Ensure software application meets business requirements.
Working closely with both business and development teams
Create and maintain proper documentation
– Basic qualifications
Job requirements:
Bachelor’s degree in computer science or equivalent.
Minimum 2 yeas experience working in software quality assurance or testing.
Experience working with various testing tools.
Familiarity with Agile framework is a plus.
Ability to work creatively and analytically in a problem-solving environment
Ability to work in a fast paced and dynamic Client environment

Media Management Senior Analyst wanted at ACCENTURE – Singapore

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accenture logo singapore

Job Number: 00587025
– Job description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Our deep expertise in business processes starts with our people, whose learning and extensive industry, technical and functional experience give us the know-how to help drive measurable business outcomes for our clients. By applying that know-how and smartly integrating intelligent technologies into our service delivery, we can transform entire processes, creating new business opportunities and dramatically enhanced services, as well as giving our clients fast access to technology and process advances without enduring expensive and disruptive upgrades.

Job Description – Role & Responsibilities

A Senior Analyst in Accenture Media Management practice will be an individual with experience gained with a media agency / media supplier.

He/she will support project teams to provide media analysis and consultancy advice to a number of large advertiser clients across South East Asia (SEA), focusing on Offline and Digital Media Optimization. This will result in substantial media value improvements and savings which can be objectively measured and a source of major strategic advantage to our clients.

Support and even lead a number of blue chip client relationships;
Interact primarily with senior client and agency personnel helping them optimize their offline media investments;
Contextualize the benefits of better media management
Liaise with a number of media agencies, working with them on client data analysis;
Liaise with off-shore support and local teams, and train and develop junior staff;
Drive insights from data and maximize value for clients;
Support new business efforts and manage related administrative processes
Provide the delivery to clients in the efficient and effective manner.
Be consultative in researching, analyzing and finding creative solutions for complex client problems within Digital Media Accountability space

Digital Analyst wanted at Roche – Singapore

ROCHE LOGO SINGAPORE

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ROCHE LOGO SINGAPORE
ROCHE LOGO SINGAPORE

Location: Singapore, with flexibility to work part of the time outside of Singapore
Key Responsibilities:
Working with the APAC Region Head of Business Effectiveness and Engage 2021 program core team to:
In collaboration with global and affiliate teams develop digital campaign metrics and KPI framework

Define and implement Engage 2021 transformation program KPI’s including, indicators of regional and affiliate transformation, program performance and customer/business impact. Including baseline measurements
Develop customer engagement dashboard to support affiliate customer insights generation
Provide strategic and analytical input into design of new CRM & Digital ecosystem, ensuring optimal capture and utilisation of data to generate competitive customer insights.

In collaboration with global and regional counterparts provide strategic input into and implement customer data management standards

Create and execute strategic roadmap in collaboration with IT to deliver on E21 vision regarding personalisation

Input into analytical capability build required to realise Engage 2021 vision across all APAC affiliates

Provide insights and strategic input into Engage 2021 strategy.

Develop and execute communication plan for Digital analytics.

Digital Marketing project support: Support on other digital E21 projects.

Skills:

Functional and technical breadth across the following are required.

Customer Analytics & Insights

Data Management & Architecture

Primary and Secondary Market Research

Project Management

Communication & collaboration

Team work

Experience:

Must have at least 8 years’ experience as senior business analyst preferably specialising in digital and customer insights generation.

Experience working in a cross functional and collaborative fashion, enabling multiple markets/country teams to align and successfully deploy common solutions

Experienced working in regulated and complex environments

Working with external agencies to brief and scope digital projects.

Competencies:

Proven project management skills, attention to detail and exceptional organizational skills.

Data science

Ability to begin projects from project inception right through to operationalization

Comfortable in a fast-paced, dynamic and changing environment.

Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit.

Actively share knowledge and best practice to peers and stakeholders.

Build great relationship with our key business stakeholders

Roche is an equal opportunity employer.

Business Development, Business Development > Strategic Business Development

Systems Analyst wanted at AVIVA – Singapore

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REF: R-70698
PURPOSE OF THE ROLE
The Systems Analyst should independently maintain systems and applications under his / her charge. He / She must be able to provide Detailed Analysis and Design for Systems/Applications and successfully deliver systems/applications as part of the Project delivery life cycles. Strong analytical skills are therefore required for this role. Duties include the trouble-shooting system problems, finding root-cause and provide both short-term and long-term solutions. He / She must also be able to mentor / train members under his/her leadership.

Ensure that the function operates within the approved risk appetite framework and that the appropriate culture, governance and oversight arrangements are in place to manage effectively the risks in the function achieving its objectives.
Ensure that the function operates within the approved risk appetite framework and that the appropriate culture, governance and oversight arrangements are in place to manage effectively the risks in the function achieving its objectives.

ACCOUNTABILITIES
Ensure that risks taken in own areas of work are controlled within approved limits.
Requirements Planning and Management

Assist in the prioritisation process of Aviva for work requests development
Provide feedback during workshops to scope the identified Work request during testing/ implementation phases/activities. Participate in recommending an approach to drive rapid completion of all testing requirements.
Assist Manager to develop, monitor and maintain implementation plans of all major Work Requests undertaken by the manager.

Project Management:

Effective resolution or escalation of Work request related issues to ensure scope, quality and schedule integrity of the work request is maintained
Facilitate communications between users, Service Delivery Team members and developers
Ensure conformance to set quality standards
Participate in the communication process for the team’s workflow through all levels of communication, taking and facilitating decisions as necessary
Quality support to Team:

Actively participate in all company and team activities that are led by direct supervisor/manager/functional management.
Actively participate in the development of own (individual) skills-set and provide relevant feedback to direct supervisor/manager
Share/Mentor fellow Team Members and peers
Adhere to prescribed standards and quality practices and participate in the review of recommended solutions
Contribute, where required, to the overall planning and re-planning of the work requests
Attend/Call-for- training sessions/meetings on system enhancements , if necessary, with Change users & IT
Effective Risk Management/Governance
Champion and advocate the ownership of risk management in own area of the business, ensure risks are understood and managed within approved risk appetite.
Ensure key risks have been identified, measured, monitored, managed and reported.
Ensure appropriate levels of risk skills and experience within the team to support consistent risk management practices.
Escalate to the manager when encountering any security or/and privacy breaches in relation to Statutory, Corporate or/and Departmental best practices
OUTCOMES
Provide good, accurate and quality systems analysis, testing and development for assigned tasks/work.
QUALIFICATIONS
Tertiary qualification preferred
A relevant formal qualification in Applications development
KNOWLEDGE/EXPERIENCE
Business / Technical Knowledge

Experience working as a Senior Application Analyst or equivalent role with knowledge or/and experience in:
Life Insurance
Unit Trust products
Group Insurance
General Insurance
Experience, proficient in the use of:
Life400 / Life Asia system
PolisyAsia
GroupAsia
SMART Application development techniques
AS/400 COBOL
Imaging and workflow process and online business information.
Business Objects
Structured Analysis
J2EE/Java programming, JavaScript, EJB, JSP, Servlet, JDBC
XML, UML, Java Reporting Tools
Crystal reports development
Database – Oracle Database PLSQL
EJB & Struts Framework
Kofax Capture
Kofax Total Agility & SPA
HP Exstream
ECM like IBM Content Manager on iSeries or IBM FileNet
BPMS like IBM BPMS or JBoss BPM
Imaging and Workflow process and integration with Life400 via Business Object and MQ, and integration with Underwriting Rule Engine via webservice
JBoss Fuse, JBoss Application, Apache Camel
Strong MSDynamics CRM and Microsoft.Net framework
IBM Content Navigator
Angular JS+ Java
JQuery
Cordova
HTML5
Bootstrap
OpenCMS
Adobe Software
Experience

At least 4 years’ experience in the role of a Senior Application Analyst
Minimum 3 years Financial Services experience (preferably in Life/Healthcare/Group/General Insurance and/or Unit Trust/Fund Management Market)
At least 18 months proven track record in successful delivery of projects (full project life cycle)
SKILLS
Analysis, Development & Support Skills

Competent in requirements gathering, planning, management and communications
Highly proficient in solutions assessment and validation
Business process modelling and design preferred
Experienced in provision of business as usual production support services (Problem diagnosis / provide solutions) – for business applications
Excellent with numerical data analysis
Experienced in developing training materials and training
Testing Skills

Experience in the end to end testing framework
Experience in putting together test strategies, scenarios and plans
Experience in using testing tools especially with regards to automation
Highly proficiency in understanding and managing test process and execution
Experience in the development of training materials and support of training delivery
Proficient in translating business requirements into test scripts
Technology Skills

Required:

Proficient with MS Excel, MS Word, MS PowerPoint
Proficient with MS ProjectProficient with Life Asia / Life 400 systems
Proficient with PolisyAsia
Proficient with GroupAsia
Proficient with HP Exstream
Desirable:

Knowledge of Aldon
Sound knowledge Graphical User Interface (GUI), web graphical designs
Preferable to have experience in leading/ mentoring a team of Applications Analysts and Applications Admin (SDS environment)
Management Skills

Good relationship management skills
Ability work independently, requiring little or no supervision from direct supervisor/manager
Sound influencing and negotiating skills

Lead Analyst wanted at Marina Bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Lead Analyst (Operations – App Support)
Job no: 493446
Work type: Full-Time
Location: Marina Bay Sands
Categories: Information Technology
Provide level 2 application support, minor projects and request fulfilment
Field incoming incident tickets from end users to resolve application and software issues
Provide incident resolution management and root cause analysis techniques to determine cause and resolve complex system issues.

Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
Work with onsite/offshore teams across multiple technologies/applications to implement any changes related to incidents and maintenance items so as to ensure the team implements best practices
Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.

Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Prioritize, schedule, and administer all instances where enhancements and defect resolution are required.
Record, track, and document the incident-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Post software updates, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution.
Perform preventative maintenance, including the installation of service packs, patches, hot fixes, and so on.
Identify and learn appropriate software applications used and supported by the organization.
Actively participate in any Production issues calls.
Manage Audit, Regulatory and Compliance activities pro-actively as well as on ad-hoc basis.

Job Requirements

Bachelor’s degree or equivalent the field of computer science, information systems, or equivalent.
.Net/Java knowledge are essential. MS-SQL knowledge will also be preferred.
8+ years work experience in application support or equivalent using problem resolution and root cause analysis techniques.
In-depth, hands-on knowledge of and experience with enterprise and desktop applications; experience with gaming and hospitality applications such as Customer Loyalty Programs, including ACSC (Bally’s) is preferred.
TIBCO knowledge will be an advantage
Experience with development in Microsoft Windows/Web environment.
Software development/ programming skills in C# , VB.NET, VB6, Javascript, XML, .NET Framework 3.5 and above, Crystal Reports, ASP.NET.
Experience with software installation, build, continuous integration and source control tools.
Experience with web services.
Strong analytical and problem solving skills, and experience applying these skills to resolve issues.
Able to function effectively in a fast paced environment, handle multiple tasks simultaneously, and able to prioritize effectively in order to meet deadlines.
Good written and verbal communication skills.
Experience with mobility related technologies, multi-platform development is a plus.
Experience in Application System Support or Coding with UAT support experience within an Enterprise System environment with understanding of Change Control & Access Control.
Able to analyse the requirements and propose the suitable solution for the business needs.
Working knowledge Microsoft Windows System Environment.
Understanding System Authentication Framework between servers within Microsoft Windows System Environment
ITIL certified is a must
Experience with troubleshooting principles, methodologies, and issue resolution techniques.

Systems Analyst wanted at AVIVA – Singapore

APPLY HERE

PURPOSE OF THE ROLE
The Systems Analyst should independently maintain systems and applications under his / her charge. He / She must be able to provide Detailed Analysis and Design for Systems/Applications and successfully deliver systems/applications as part of the Project delivery life cycles. Strong analytical skills are therefore required for this role. Duties include the trouble-shooting system problems, finding root-cause and provide both short-term and long-term solutions. He / She must also be able to mentor / train members under his/her leadership.

Ensure that the function operates within the approved risk appetite framework and that the appropriate culture, governance and oversight arrangements are in place to manage effectively the risks in the function achieving its objectives.
Ensure that the function operates within the approved risk appetite framework and that the appropriate culture, governance and oversight arrangements are in place to manage effectively the risks in the function achieving its objectives.
ACCOUNTABILITIES
Ensure that risks taken in own areas of work are controlled within approved limits.
Requirements Planning and Management

Assist in the prioritisation process of Aviva for work requests development
Provide feedback during workshops to scope the identified Work request during testing/ implementation phases/activities. Participate in recommending an approach to drive rapid completion of all testing requirements.
Assist Manager to develop, monitor and maintain implementation plans of all major Work Requests undertaken by the manager.

Project Management:

Effective resolution or escalation of Work request related issues to ensure scope, quality and schedule integrity of the work request is maintained
Facilitate communications between users, Service Delivery Team members and developers
Ensure conformance to set quality standards
Participate in the communication process for the team’s workflow through all levels of communication, taking and facilitating decisions as necessary
Quality support to Team:

Actively participate in all company and team activities that are led by direct supervisor/manager/functional management.
Actively participate in the development of own (individual) skills-set and provide relevant feedback to direct supervisor/manager
Share/Mentor fellow Team Members and peers
Adhere to prescribed standards and quality practices and participate in the review of recommended solutions
Contribute, where required, to the overall planning and re-planning of the work requests
Attend/Call-for- training sessions/meetings on system enhancements , if necessary, with Change users & IT
Effective Risk Management/Governance
Champion and advocate the ownership of risk management in own area of the business, ensure risks are understood and managed within approved risk appetite.
Ensure key risks have been identified, measured, monitored, managed and reported.
Ensure appropriate levels of risk skills and experience within the team to support consistent risk management practices.
Escalate to the manager when encountering any security or/and privacy breaches in relation to Statutory, Corporate or/and Departmental best practices
OUTCOMES
Provide good, accurate and quality systems analysis, testing and development for assigned tasks/work.
QUALIFICATIONS
Tertiary qualification preferred
A relevant formal qualification in Applications development
KNOWLEDGE/EXPERIENCE
Business / Technical Knowledge

Experience working as a Senior Application Analyst or equivalent role with knowledge or/and experience in:
Life Insurance
Unit Trust products
Group Insurance
General Insurance
Experience, proficient in the use of:
Life400 / Life Asia system
PolisyAsia
GroupAsia
SMART Application development techniques
AS/400 COBOL
Imaging and workflow process and online business information.
Business Objects
Structured Analysis
J2EE/Java programming, JavaScript, EJB, JSP, Servlet, JDBC
XML, UML, Java Reporting Tools
Crystal reports development
Database – Oracle Database PLSQL
EJB & Struts Framework
Kofax Capture
Kofax Total Agility & SPA
HP Exstream
ECM like IBM Content Manager on iSeries or IBM FileNet
BPMS like IBM BPMS or JBoss BPM
Imaging and Workflow process and integration with Life400 via Business Object and MQ, and integration with Underwriting Rule Engine via webservice
JBoss Fuse, JBoss Application, Apache Camel
Strong MSDynamics CRM and Microsoft.Net framework
IBM Content Navigator
Angular JS+ Java
JQuery
Cordova
HTML5
Bootstrap
OpenCMS
Adobe Software
Experience

At least 4 years’ experience in the role of a Senior Application Analyst
Minimum 3 years Financial Services experience (preferably in Life/Healthcare/Group/General Insurance and/or Unit Trust/Fund Management Market)
At least 18 months proven track record in successful delivery of projects (full project life cycle)
SKILLS
Analysis, Development & Support Skills

Competent in requirements gathering, planning, management and communications
Highly proficient in solutions assessment and validation
Business process modelling and design preferred
Experienced in provision of business as usual production support services (Problem diagnosis / provide solutions) – for business applications
Excellent with numerical data analysis
Experienced in developing training materials and training
Testing Skills

Experience in the end to end testing framework
Experience in putting together test strategies, scenarios and plans
Experience in using testing tools especially with regards to automation
Highly proficiency in understanding and managing test process and execution
Experience in the development of training materials and support of training delivery
Proficient in translating business requirements into test scripts
Technology Skills

Required:

Proficient with MS Excel, MS Word, MS PowerPoint
Proficient with MS ProjectProficient with Life Asia / Life 400 systems
Proficient with PolisyAsia
Proficient with GroupAsia
Proficient with HP Exstream
Desirable:

Knowledge of Aldon
Sound knowledge Graphical User Interface (GUI), web graphical designs
Preferable to have experience in leading/ mentoring a team of Applications Analysts and Applications Admin (SDS environment)
Management Skills

Good relationship management skills
Ability work independently, requiring little or no supervision from direct supervisor/manager
Sound influencing and negotiating skills