ERIR Advisor wanted at SHELL – Singapore

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Shell logo Singapore
Shell logo Singapore

ERIR Advisor
85155BR
Job Description
Accountabilities
Employee Relations and Employee Engagement
Manage local consultation processes and requirements
Manage external risks and ensure compliance with legislative requirements
Develop and work with internal employee networks
Translate global employee relations philosophy to local strategy and plan
Devise interventions aimed at improving quality of employee engagement.
Manage culture and work environment programmes
Drive Diversity & Inclusion agenda for Singapore
Manage high-impact or high-risk disciplinary cases and grievance

Industrial Relations
Develop and leverage relationship with the Union and employer associations
Represent Shell externally as a recognised expert in industrial relations issues
Support Collective Agreement negotiations
HSSE, Compliance & Ethics
Be part of the crisis management team, looking after the HR areas in collaboration with key stakeholders

Lead HR investigations, global helpline complaints and other grievances
Ensure duty of care towards employees and contractors
Support the drive on promoting a culture of Ethics and Compliance.
Dimensions
Shell Singapore has a population of 3000 employees and the ER/IR advisor is responsible for supporting and improving the ER/IR environment, using data to proactively identify emerging ER/IR trends and define mitigations for potential future risks
Reports to the ER/IR Manager
Individual contributor

Country of Work LocationSingapore
City, State (if applicable)

Singapore

Work LocationSingapore – Metropolis
Company Description

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

Requirements

Expertise in employee engagement, industrial relations and complex case management.
Expertise in Singapore ER/IR legislation, regulations, directives, practices and processes.
Ability to identify and understand local external market trends (economic, political, social) and derives insights to drive an effective long-term ER/IR environment.
Strong diagnostic and evaluation skills with the ability to distil key themes and value drivers from complex and sometimes conflicting data and insights.
Strong Influencing and coaching skills

Delivery and Implementation Manager – Johnson&Johnson – SG

johnson and johnson logo Singapore

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johnson and johnson logo Singapore
johnson and johnson logo Singapore

Job Description
Requisition ID: 1805686575W
 
The Johnson & Johnson Human Performance Institute (JJHPI) is the creator and leader of Leadership and Employer Wellbeing training solutions targeted at building and sustaining human performance. Through the foundational disciplines of behavior change science, performance psychology, exercise physiology, and nutrition, we provide organizations with proven offerings that improve both personal and professional performance and lead to improved, sustained wellbeing.

Headquarted in Orlando, Florida, the Johnson & Johnson Human Performance Institute has experienced significant growth over the last several years predominantly through North America relationships with large strategic global accounts. Now JJHPI seeks to fully support and extend these existing strategic account relationships in Asia while also identifying new strategic global customers opportunities originating from Asia.

JJHPI is currently recruiting to fill the role of Implementation Manager in Asia Pacific. The JJHPI APAC Implementation Manager role will be located out of Singapore and be responsible for:
I. Successful implementation and scaling of JJHPI solutions within strategic accounts in partnership with Sales and in coordination with other JJHPI supporting functions
II. Identifying best practices across customers that aid in creating efficiencies and greater effectiveness in the deployment of solutions within an account
III. Manage coordination of Performance Coach execution across the Region

The Implementation Specialist has direct client implementation responsibility. This individual will serve as a dedicated Implementation Specialist for a number of accounts. This individual will partner closely with other stakeholders including Sales, Performance Coaches, Content, Delivery, Finance, Marketing and Communications.

Responsibilities include:
Help execute and coordinate programs across different clients driving to excellent execution
Guide clients through the implementation of training process. Works with clients to plan, launch, scale & sustain high-impact learning deployments with clearly defined outcomes.
Develop rollout and measurement strategies. Champion projects to success.
Partner with Content to tailor programs for high value customers.
Support execution of Performance Coach strategy including: identifying and vetting potential talent for APAC Performance Coach, supporting training and onboarding in coordination with JJHPI global Delivery & Implementation team and scheduling of Coaches throughout the region
Assist in the creation of compelling internal marketing programs to drive awareness and adoption.
Partner with clients to identify opportunities to integrate within existing programs or initiatives.
Collaborate with the sales organization to identify stakeholders and executive sponsors.
Monitor implementations to ensure all timelines and deliverables remain on track.
Use problem solving and creative thinking to determine the best implementation approaches for unique customers and environments.
Build and refine best practice implementation tools and framework
Seek ongoing opportunities to grow business within account.
Captures and shares best practices. Continually look for success stories, testimonials, and customer references.
Promote teamwork across sales, delivery, content and technical implementation organizations.

Qualifications
A Bachelor’s Degree required
7+ years experience in training, leadership & organizational development, and business.
Prior experience in sales or customer facing, implementation projects
Experience with developing and implementing cross-functional business processes & systems in a matrixed environment is required.
Detailed oriented with a passion for excellent customer experiences
Ability to work independently, proactive and takes initiative to solve problems,
Prioritize and follow up on commitments
Proactively push back in situations where success of the implementation is at stake
Ability to think strategically but see things all the way through to flawless execution
Ability to make decision and solve problems while working under pressure
Ability to manage multiple projects to meet target dates
Ability to use computer and software applications

LEARNING COORDINATOR, SALES – Hilton Corporate – Singapore

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Hilton Logo
Job Summary
The Learning Coordinator, Sales – Asia Pacific manages all the logistics and administrative tasks necessary to ensure instructor-led and on-line training programs run successfully, including Learning Management System administration. The Learning Coordinator will be responsible for event planning and execution of logistics for all instructor-led programs. In addition, the Learning Coordinator will provide support for Virtual Instructor Led Training as needed.

What will I be doing?
 
The Learning Coordinator, Sales – Asia Pacific will be responsible for performing the following tasks to the highest standards:
 
Responsible for all tasks related to the coordination and support of the team’s programs. This includes a high degree of customer service – in communication with participants, facilitators and client partners.

Develop proficiency with our Learning Management System – Hilton University, and to use the system to effectively enable a seamless experience for all instructor-led training programs.
Manage all the materials associated with any course (which may include laptops).
May be required to facilitate programs, such as Orientation or Virtual Classroom Sessions, and will be given the opportunity to develop presentation and delivery skills.
What are we looking for?
A Learning Coordinator, Sales – Asia Pacific serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

BA/ BS/ Bachelor’s Degree in any discipline
2 years of experience supporting multiple levels of management with projects or related experience in event planning or logistics
Highly proficient in MS Word, Excel, PowerPoint and Outlook
Experience within the Hospitality Industry (preferred)
2 years of experience in delivering instructor-led curriculum
A self-starter who is forward thinking and not afraid to ask questions
Able to work independently
Flexible in approach with eagerness to learn and grow
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

HR assistant manager wanted at W hotel Singapore

W hotel SIngapore

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W hotel SIngapore
W hotel SIngapore

Job Number 18002DB2
Job Category Human Resources
Location W Singapore – Sentosa Cove, Singapore
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

JOB SUMMARY

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

• Assists in establishing and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

• Assists in monitoring candidate identification and selection process.

• Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

• Assists with unemployment claim activity reports.

• Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development

• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team in training programs

• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner

• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations, as necessary.

• Communicates performance expectations in accordance with job descriptions for each position.

Senior Manager wanted at AVIVA – Singapore

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REF: R-71302
Senior Manager, Training & Product
Singapore
PURPOSE OF THE ROLE
The role exists to provide a holistic view to support the business strategy of AFA: from the products AFA carries to the competency of the Wealth Planners (WPs) who make the recommendations.

ACCOUNTABILITIES
Strategic
Determine the product strategy that AFA will adopt, to ensure we have a competitive edge over our competitors
Drive business in a way that is profitable; by influencing the product mix that the WPs can recommend
Ensure we have a proficient and competent sales force through focused product and skills training
Build a customer-focused mindset amongst the WPs – that customers’ needs come first
Ensure an ethical sales force with strict adherence to industry rules and regulations
Operational

Lead Product Due Diligence on full suite of available products (Aviva & non-Aviva) and plan the product calendar to launch product
Train and coach WPs in key products; to offer a well-planned portfolio of solutions
Assess the competency of WPs through meeting Phase I onboarding requirements and ensure ongoing competency through regular assessments and Annual Competency Assessment
Train WPs on the Sales Advisory Process and the best practices at each touch-point of the sales cycle
Roll-out compulsory Ethics (4h) and Rules & Regulations (8h) curriculum to adhere to CPD training requirement
Effective Risk Management and Governance

Ensure adherence to internal and external Competency requirements
Manage key risks and ensure controls are in place
Direct Reports / Team Size

Direct reports: 5 – 6
RELATIONSHIPS

(Internal)

AFA Senior Management Team
Business Development, Compliance & Operations Team
Aviva Ltd training & product departments
(External)

Non-Aviva providers – Senior Management
External training consultants
External vendors on training management systems
QUALIFICATIONS
(This should include any mandatory MAS qualifications.)

Degree holder
Passed CMFAS M5, M9, M9A, CHI
ChFC / CFP
KNOWLEDGE/EXPERIENCE
In-depth knowledge of insurance industry
Ability to work well with Senior Management and Sales Leaders
Good understanding of insurance products
Strong awareness of training and competency requirements
Able to interpret and execute MAS mandates and LIA guidelines
Strong leadership skills
EXPERIENCE

A minimum of 10 years of training experience in the financial industry
Experience in managing partnership development and sales
Proven track record of managing training function
Proficient in product knowledge
Remark: This role is for Aviva Financial Advisers Pte Ltd @ Cuppage Centre

Learning Advisor wanted at SHELL – Singapore

Shell logo Singapore

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Shell logo Singapore
Shell logo Singapore

Auto req ID 81962BR
Job Title Learning Advisor Team Development
Country of Work Location Singapore
City, State (if applicable) Singapore
Work Location Singapore – Metropolis

Job Description A regional role to support the development of Teams in Shell to engage, perform and deliver business results by delivering best in class team development interventions.
 
Partner with the relevant HR & business stakeholders to diagnose Team Effectiveness needs and ensure delivery of leadership interventions.
Drive/support projects with the objective to design and develop best in class Team Effectiveness and/ or In-Situ Programmes in Shell via diagnosing learning needs, ensure effective learning design, development interventions and programs, related materials, evaluation and impact analysis.
Deliver Team Effectiveness learning programs & interventions to improve understanding & skill of Team Effectiveness in the organization and its increased impact on business results through external partners and/ or internal TTT (train the trainer)
Build Team Effectiveness Diagnostic capability in the HR, Learning & OE community with the objective to identify opportunities for increased Team Effectiveness in their business and with their teams through external partners and/ or internal TTT (train the trainer)

Evaluate and continuously improve impact of the Team Effectiveness framework, language, tools in accordance with external research
Embed digitisation and the use of technology to support team development activities
Manage relevant internal and external stakeholders to deliver team development programs & interventions
Manage associated financial budgets and processes
Partner with C&P to manage contracting and procurement activities where appropriate
Requirements
Minimum Bachelors degree, Masters preferred

Significant and relevant expertise & experience in learning and team development in large global organisations

Ability to collaborate across multiple parties / teams to bring diversity of thinking into Team Effectiveness

Experience of collaborating with external and internal partners to design, deliver and measure best-in-class team development interventions

Ability to professionally engage, coach, and partner with all levels of stakeholders internally and externally

Expertise and knowledge of current and contemporary trends in team effectiveness and leadership development

Strong commercial acumen with knowledge and expertise of Oil and Gas industry preferred

Strong project management, financial and contracting & procurement capabilities

Strong facilitation and coaching skills

LEARNING SPECIALIST wanted by Hilton Corporate – Singapore

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Job Summary
The Learning Specialist manages all of the logistics and administrative tasks necessary to ensure instructor-led and on-line training programs run successfully including Learning Management System administration. The Learning Specialist will be responsible for event planning and execution of logistics for all instructor-led programs. In addition, the Learning Specialist will provide support for Virtual Instructor Led Training as needed.

What will I be doing?
The Learning Specialist will be responsible for performing the following tasks to the highest standards:
Responsible for all tasks related to the coordination and support of instructor-led training and virtual instructor-led programs. This includes a high degree of customer service – in communication with participants, facilitators and client partners.
Develop proficiency with our Learning Management System – Hilton University, and to use the system to effectively enable a seamless experience for all instructor-led training programs
Manage all the materials associated with any course (which may include laptops)
May in some cases facilitate programs, such as Orientation or Virtual Classroom Sessions, and will be given the opportunity to develop presentation and delivery skills

The ideal candidate would be a self-starter who is forward thinking, not afraid to ask questions, and is comfortable working independently. They are flexible in their approach and eager to learn and grow.

What are we looking for?

A Learning Specialist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Required Qualifications

3 years of clerical/ administrative experience
2 years experience supporting multiple levels of management with projects
3 years proficiency with MS Word, Excel, PowerPoint and Outlook
0 to 3 years of related experience
Preferred Qualifications

Minimum 1 year experience within the Hospitality Industry
Minimum 2 years experience in delivering instructor-led curriculum
Minimum 1 year experience in event planning or logistics
3 to 5 years of related experience
BA/ BS/ Bachelor’s Degree
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Trainer (Learning Specialist) wanted by Marina bay hotel Singapore

Marina bay sands hotel Singapore

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Job no: 493286
Location: Marina Bay Sands

Research, design and develop materials for classroom and online training (course outlines, participant handbook, trainer’s guide and training resources such as Presentation Decks etc) in line with company training needs.
Conduct, deliver and facilitate training programs and activities such as New Hires Orientation, Leadership Development and Workplace Effectiveness Programs.
Evaluate training programs to ensure the curriculum and delivery methodology is effective in achieving learning objectives and transfer of skills back to the workplace.
Provide training consultancy to internal customers to identify and deliver performance solutions in response to training and HR issues within the departments.
Source and identify good external training vendors/ tertiary institutions to support the implementation of some corporate training.
Engaging key business leaders in understanding learning needs to support business objectives.
Partnering with internal learning partners beyond the Talent Development and Management Team to drive value added programs and growth.
Lead or participate in training/HR related projects and activities.
JOB REQUIREMENTS

A recognized university degree/diploma in Training or HR related discipline.
At least 5 years of Learning and Development experience with minimum 2 years of experience in management training in large multinational organizations.
Experience in conducting needs analysis, curriculum development, training delivery and evaluation techniques and/or Learning and Development consulting experience.
Experience in designing, developing and delivering train-the-trainers’ program
Proficient in using Microsoft software including Word, Excel and PowerPoint.
Possession of the Advanced Certificate in Training and Assessment with relevant experience in the management of WSQ and Learning Management System will be an added advantage.
Self-starter who can work independently and collaboratively with the ability to build interpersonal relationships.
Ability to manage and facilitate large scale learning in both English and Mandarin.
Have a well-groomed, professional appearance.

LEARNING SPECIALIST wanted by Hilton in Singapore

Hilton Logo

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LEARNING SPECIALIST, SALES – ASIA PACIFIC Hilton Corporate

Job Summary
The Learning Specialist manages all of the logistics and administrative tasks necessary to ensure instructor-led and on-line training programs run successfully including Learning Management System administration. The Learning Specialist will be responsible for event planning and execution of logistics for all instructor-led programs. In addition, the Learning Specialist will provide support for Virtual Instructor Led Training as needed.

What will I be doing?

The Learning Specialist will be responsible for performing the following tasks to the highest standards:

Responsible for all tasks related to the coordination and support of instructor-led training and virtual instructor-led programs. This includes a high degree of customer service – in communication with participants, facilitators and client partners.
Develop proficiency with our Learning Management System – Hilton University, and to use the system to effectively enable a seamless experience for all instructor-led training programs
Manage all the materials associated with any course (which may include laptops)
May in some cases facilitate programs, such as Orientation or Virtual Classroom Sessions, and will be given the opportunity to develop presentation and delivery skills
The ideal candidate would be a self-starter who is forward thinking, not afraid to ask questions, and is comfortable working independently. They are flexible in their approach and eager to learn and grow.

What are we looking for?

A Learning Specialist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Required Qualifications

3 years of clerical/ administrative experience
2 years experience supporting multiple levels of management with projects
3 years proficiency with MS Word, Excel, PowerPoint and Outlook
0 to 3 years of related experience
Preferred Qualifications

Minimum 1 year experience within the Hospitality Industry
Minimum 2 years experience in delivering instructor-led curriculum
Minimum 1 year experience in event planning or logistics
3 to 5 years of related experience
BA/ BS/ Bachelor’s Degree