Development Manager – Marriott regional office – Singapore

marriott hotel logo


marriott hotel logo
marriott hotel logo

Job Number 18002PUX
Job Category Human Resources
Location Singapore Regional Office, Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

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The Manager, Learning + Development (Creative Design) supports the development of training across all Marriott disciplines, brands, and systems in Asia Pacific. This position requires creativity and flexibility as it will work with a variety of subject matter experts and develop for many different audiences.
This individual will design and develop training that facilitates behavior change, transfers critical knowledge, and develops technical and strategic skills in our associates. Assists Sr. Director and Sr. Manager, Performance Advisory, Design, Development, Deployment in evaluating the effectiveness of training programs and ensuring there are clear business outcomes.
This associate will support business as usual operations as well as the build and implementation for new initiatives, integration efforts, enhancements and upgrades to existing training for the groups supported. The individual plans and analyzes the functional and business support of specific learning needs and works closely with business leaders, numerous internal support teams, and vendors to ensure the successful development and integration of the learning deliverables.

This position can be located remotely with some travel to our regional office in Singapore.

Reports to:
Sr. Director, Performance Advisory, Design, Development, Deployment

Successful candidates should possess knowledge and experience in the subjects below and demonstrate strong leadership and relationship skills as follows:

BS/BA degree is required; advanced degree or additional certification a plus
An interest in instructional design and development
Development experience using tools such as: Articulate, Storyline, Captivate
Experience working with Adobe Creative Cloud applications with proficiency in: Photoshop, Illustrator, InDesign, Premier Pro and After Effects
Experience working with Microsoft 365 applications, specifically: SharePoint, Flow, Forms, PowerApps
Maintains awareness of current design trends as well as different styles of design to execute projects
Stays abreast of technological advances and software skills needed to improve design processes and product
Ability to combine art and technology to communicate ideas through images
Develops creative designs, motion graphics, presentations (Keynote and PowerPoint), production layouts, infographics, and provides support for assigned projects
Hospitality Industry experience preferred


Comfortable with complexity, ambiguity and change. Must accept and adapt to change; understand that change is a constant and necessary path for improvement and growth
Ability to learn quickly when facing new problems; a relentless and versatile learner; analyzes both successes and failures for clues to improvement; experiments and works diligently to find solutions; enjoys the challenge of unfamiliar tasks
Ability to develop and maintain strong interpersonal relationships with team members, internal stakeholders, vendors and external constituents; and ability to influence change through these relationships
Ability to work in a deadline-driven environment – establishing goals and delivering against the objectives of assignments to meet time, budget and quality criteria
Ability to deliver results under difficult conditions and demonstrated balanced judgment under pressure
Trustworthy with strong business integrity and ability to hold sensitive information in confidence
Ability to communicate with non-technical people about technical issues

Manages time well, correctly prioritizes tasks, and is flexible
Well organized and detail oriented
Possess strong content writing ability, creativity, attention to detail and excellent proofing and editing skills
Excellent presentation and public speaking skills. Presents ideas, expectations, and information in a concise well-organized manner
Effective listening skills aimed at encouraging diversity of ideas and a willingness to resolve conflicts in a positive manner
Critical thinking skills & analytical approach to problem solving and driving toward solutions
Demonstrates self-confidence, bias for action, focus, and the ability to self-manage

Human Resources Officer – Tang Plaza hotel – Singapore

Tang Plaza hotel Singapore


Tang Plaza hotel Singapore
Tang Plaza hotel Singapore

Job Number 180039L9
Job Category Human Resources
Location Singapore Marriott Tang Plaza Hotel, Singapore
Schedule Full-time
Position Type Non-Management/Hourly
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Prepare letters of appointment and all relevant administrative work for commencement of new associates.
Assists with the coordination and delivery of management and non management training programs such as new hire orientation, service and job skills training, compliance and safety training to ensure business success.
Responsible in the recording of training hours ensuring all records are up to date.
Updating of casual records in HRIS.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

HR Business Partner wanted – Trafigura – Singapore

trafigura logo singapore


trafigura logo singaporeJob ID: 5876
Main Purpose
The HR Business Partner is responsible for all core operational HR processes in Singapore, Indonesia, Australia and Middle East. Depending on business requirements, the support may expand to other countries within Asia. This role involves ensuring that robust, commercially savvy and customer centric HR processes spanning the full employee life cycle (such as recruitment, onboarding, payroll, exits, reporting) are in place, and engaging key stakeholders to ensure that processes run smoothly. Other than HR team members, managers and employees, a key stakeholder for this role is the offshore HR team in HRSS, Mumbai. The incumbent would need to acquire strong knowledge for key HR systems and leverage them for efficiency quickly (Workday, Trafihire and LinkedIn).

Key Responsibilities
Compensation and Benefits
– Ensure that all onshore processes impacting payroll and benefits are optimized for efficiency.
– Engage the offshore HRSS team in Mumbai to ensure smooth support and running of payroll (and HR) processes especially year- end tax and SRS payment processes.
– Administer and review annual salary mapping and provision of benefits.
– Have a good knowledge of and keep abreast of all statutory requirements impacting pay and benefits in Singapore, Indonesia and Australia.

Recruitment / Relocation
– Have a thorough knowledge of internal recruitment tools (Trafihire, LinkedIn) and leverage these tools for direct recruitment.
– Partner with relocation service provider and manage relocations professionally.
– Initiate on-boarding process by scanning contracts and relevant documents to HRSS Mumbai.
– Facilitate HR induction for new hires and relocatees.
– Have a good knowledge of and keep abreast of all statutory requirements impacting employment immigration in Singapore, Indonesia and Australia.
– Keep abreast and ensure compliance of skills sponsoring status requirements for Australia.

Performance and Organizational Development
– Work with HRSS Mumbai team to ensure that all compulsory employee development activities (e.g. Induction, compliance training) are completed.
– Be responsible for planning and organizing employee training such as People Management & Leadership workshops, other in-house training and monthly Audience With sessions.
– Conduct training needs analysis with managers and plan for demand in partnership with Global Learning & Development team.
– Ensure that performance goals, mid-year and year end reviews are tracked and completed by managers and employees.
– Have a good knowledge of Trafigura’s performance, learning systems (Workday Performance & MyLearning modules) and processes, coach users as necessary and leverage for efficiency.
– Leverage recruitment tools for proactive talent identification for succession planning of business critical roles.

Systems, Reporting and Other Processes
– Have a thorough knowledge of Workday and leverage it for more efficient HR processes and reporting.
– Assist with regular reporting such as internal quarterly headcount report and statutory reporting such as MOM surveys.
– Ensure that HR handbooks and key HR updates are continually updated on company intranet.
– Create and maintain hardcopy P files and other HR files; archiving old files.
– Manage invoices from vendors (e.g. search firms, relocation, rental payment for service apartments, medical insurance, group life insurance) i.e. check and send for processing.
– Continually ensure that HR processes are optimized for efficiency and risks minimized for the business.

HR Business Partnership
– Work with Regional HR Manager to address and resolve manager and employees’ queries and issues.
– Be a key contact point for all HR related queries for locally based employees (by business/ portfolio).
– Conduct pulse survey meetings with all new hires and address any issues that emerge.
– Conduct exit interviews with all resignation cases and review the themes periodically.

Knowledge Skills and Abilities
– University degree, preferably in a related field.
– Minimum 5-7 years of experience in similar positions or relevant role.
– Strong knowledge and understanding of HR operating environment, including payroll, policies, procedures, insurance regulations, employment local law, planning and budgeting, reporting and analysis.

– Microsoft Office knowledge with strong skills in Excel is required.
– Technology savvy.
– Experience demonstrating skill performing basic analytical tasks (e.g., reconciling data, ensuring accuracy of data); maintaining numerous electronic and paper files; using basic office equipment.

– Good verbal and written communication skills and presentation skills.
– Strong analytical and problem-solving skills. High learning agility.
– Capable of working with diverse groups as well as independently.
– Able to maintain the confidentiality of sensitive information.
– Able to multi-task and work under pressure.

Key Relationships
Vendors (e.g. payroll, relocation, insurance brokers, employment lawyer, tax advisors)
Regulatory bodies (e.g. Manpower ministry, tax authorities)
Search partners and agencies

Global HR team
Managers, employees in Singapore, Australia, Indonesia & Middle East
Offshore HR team (HRSS Mumbai)
Various internal departments as applicable (Cost Management, IT, Admin)

Training Support Executive – AVIVA – Singapore


AFA in-house Training Support Executive to oversee the administrative function and support of sales training in the organization.
The incumbent will focus primarily on ensuring smooth execution of end-to-end training administrative support within the training department.
The incumbent’s secondary focus is to provide ad-hoc training, to equip the AFA representatives with necessary sales competencies to do their jobs effectively.
The incumbent ensures sales representatives are adequately trained in sales advisory process.
This person will also organize training events as and when the need arises.
The role can be gradually evolved to a trainer role when administration scope can be automated in future.

Ensure smooth running of administrative duties (e.g. TMS, coordination of Training / Product Launches / Induction training / Smartup / VUE)
Provide training to ensure the representatives meet the annual CPD requirement (including all compulsory training)
Oversee the onboarding pre-RNF training requirements (i.e. CMFAS tutorials, compulsory product training etc …) as well as post-RNF competence requirements.
Support Training Head in Developing a robust and detailed sales curriculum – addressing needs of sales rep with different levels of expertise
Design selling skills workshops when the need arises.

AFA representatives meet the annual CPD requirement (including all compulsory training)
AFA Representatives are adequately trained in sales advisory process.
CPD hrs of advisers meet standard requirements.
Induction trainings are well managed
Good Quality of training is consistent
Set up system to manage sales training programmes.
Being key administrator of the TMS.
Pass CMFAS M9, M9A, M5, CHI, M8, M8A
CFP or ChFC qualifications (added advantage)
At least 1 – 3 years working experience as a trainer in a financial industry
Knowledge of insurance products is a must
Ref:  R-74379

Training Manager – Marriot regional office – Singapore

marriott hotel logo


marriott hotel logo
marriott hotel logo

Training Manager, Reservation Systems & Project Intergration (Based in Asia Pacific Except China Location)
Job Number 180036VI
Job Category Reservations
Location Singapore Regional Office, Singapore
CLS Generic Position Summary
As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally works autonomously or within well established guidelines to complete routine tasks.

Specific Job Summary
The Training Manager is primarily responsible for managing the new opening or hotel conversion reservations systems process, including the coordination and delivery of training to prepare the associates at hotels within Marriott International; responsible for delivering training courses related to Reservation Sales and systems, and supporting custom training requests as needed Also responsible for managing the successful implementation of the Phase I and Phase II end to end process.. This position will travel globally and may require between 50 and 95% travel, with an average of 10-20 days at each hotel installation. This position is often away from their home location for up to 2 consecutive months or more. The primary focus of travel may be throughout Southeast Asia; however travel outside of the locations specified will also be required. The leading candidate will ideally live in a gateway city within Southeast Asia or a nearby country that is easily accessible from a major international airport (for example: Bangkok, Hong Kong & Kuala Lumpur).

CLS Generic Expected Contributions
Performs the following types of basic tasks: analysis, auditing, budgeting, forecasting, programming, research, report generation, and software integration.
Responds to, solves and makes decisions on standard/routine business requests with limited risk.
Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
Assists more senior associates in achieving business results by:
utilizing technical knowledge and skills to enhance business processes.
establishing priorities for self and, where appropriate, others.
allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc.).
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Specific Expected Contributions
Manage the critical Phase 1 and Phase 2 packet process, working with hotel, market or regional revenue leaders and relevant business owners to ensure effective initial set up of hotel information and rate structure
Work with the Reservation/Revenue Leader to review pre-cutover or new opening activities are on timely manner (MARSHA Database Packet, High Performance Pricing, etc)
Coordinate training classes with property directly, and/or brand representative and/or area or regional representative for overall training schedule and conversion timeline
Monitor digital learning completion, serve as a resource during the process and develop follow up action plan when needed.
Provide training for all reservations system functions, as well as related systems ie MARSHA/EMPOWER Reservation App, and MARSHA/EMPOWER Groups & Inventory module related to reservation sales and inventory set-up
Conduct training for Reservations related systems , including Group Housing Solutions, High Performance Pricing, MarRFP, OSCAR, CTAC, eFAST, MRDW, etc
Conduct MARSHA configuration training and audit the associated systems for content and accuracy
Provide on-the-job monitoring when new users handle live reservation phone calls.
Schedule and deliver Advanced Sales Agent Training courses focusing on feature and benefit selling.
Provide feedback to associates on performance and conduct one-on-one training sessions as needed.
Manage the data migration of reservations and groups for conversion projects
Manage the organization of pre and post MARSHA activities such as converting reservations from existing system into MARSHA and building future group blocks. Implement and manage the reservations conversion timeline and adjust as required; determine if additional resources are required to ensure that conversion is completed and accurate; maintain flexibility to adjust timelines based on changing deadlines
Maintain reservation sales training program (material and content)
Assist the team with any documentation and communication as needed.
Liaise with internal and external contacts such as Opera training team and/or external vendor resources to ensure that interface and systems processes are in place and functional.
Responsible for supporting special projects from continent and HQ project roadmap as assigned by manager.
Note: Some tasks mentioned as MARSHA may be replaced in the future with a new platform powered by Salesforce. This role is expected to carry out all similar tasks outlined above as replaced by the new reservation platform.
CLS Generic Candidate Profile
Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:
A professional position with general knowledge of Reservation Sales and Marriott Revenue Management Pricing Philosophies. College degree and/or related experience typically required.

Specific Candidate Profile
Minimum two years Revenue Management experience preferred
Minimum of one year exposure to MARSHA preferred
Inventory Management experience strongly recommended
Opera experience recommended, but not required
Solid understanding of the MARSHA/Opera interface recommended, but not required  Knowledge of systems related to job role included High Performance Pricing, One Yield, MarRFP, eFAST, Marriott Reservation Data Warehouse, etc strongly recommended
Ability to work with limited supervision
Ability to work with a diverse group of individuals
Ability to identify problems and follow through to resolution
Interpersonal and self-management skills
Flexibility with multiple changes and different situations
Strong organizational skills
Excellent platform and delivery skills
Creativity and energy
Strong time management skills
Project management skills
Strong sense of team work and cooperation with internal and external business partners
Strong command of the English language – generic multi-lingual preference.
Willing to travel often and globally

Learning Coordinator wanted – Marriot hotel – Singapore

Marriott hotel Singapore


Marriott hotel Singapore
Marriott hotel Singapore

Job Number 1800350W
Job Category Human Resources
Location JW Marriott Hotel Singapore South Beach, Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9’s).

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Human Resources manager wanted – St Regis hotel

st regis hotel singapore


st regis hotel singapore
st regis hotel singapore

Job Number 180031PW
Job Category Human Resources
Location The St. Regis Singapore, Singapore
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.


Education and Experience

Degree from an accredited university in Human Resources, Business Administration, or related major; 5 years experience in the human resources, management operations, or related professional area.


Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection procedures.

• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.

• Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

• Prepares, audits and distributes unemployment claim activity reports to property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer employee.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team in training programs

• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner

• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations, as necessary.

• Communicates performance expectations in accordance with job descriptions for each position.

Training specialist wanted – AVIVA – Singapore


Executive, Training & Competency
AFA in-house Training specialist to oversee the sales training in the organization.
The incumbent will focus on equipping the AFA representatives with necessary sales competencies to do their jobs effectively.
The incumbent ensures sales representatives are adequately trained in sales advisory process.
This person will also organize training events as and when the need arises

Provide training to ensure the representatives meet the annual CPD requirement (including all compulsory training)
Oversee the onboarding pre-RNF training requirements (i.e. CMFAS tutorials, compulsory product training etc …) as well as post-RNF competence requirements.
Pass CMFAS M9, M9A, M5, CHI, M8, M8A
CFP or ChFC qualifications (added advantage)

At least 3 years working experience as a trainer in a financial industry
Knowledge of insurance products is a must

People Advisor wanted – ACCENTURE – Singapore

accenture logo singapore


accenture logo singapore
accenture logo singapore

People Advisor
Job Number: 00644283
– Job description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Professionals in our Corporate Functions run and manage Accenture’s internal operations and all activities across our business, from finance, HR and legal to workplace management, operations and marketing and communications. They are the engine that powers Accenture, enabling us to provide the capabilities and expertise that clients need to help them become high-performance businesses.

Human Resources professionals develop and execute HR strategies, programs and services across one or more parts of the employee lifecycle to attract, develop and retain a highly engaged and differentiated workforce that enables the execution of human capital and business strategies.
Role Summary
The People Advisor role supports general human resources activities for the operating group. He / she works with leadership to understand the business environment and to determine, develop and execute innovative solutions to address work priorities for employees. This role will have the opportunity to support different verticals and business groups from time to time in order to meet the changing needs of the business.

Key Responsibilities:

General HR

Serves as an advisor/coach to line managers on people related matters such as employee performance, employee relations and new initiatives etc.
Facilitates employee engagements, people programs and activities by coaching line managers and providing advisory support to executives
Team with other People Advisors to share and implement best practices across the organisation
Support new and ongoing Human Capital Strategy initiatives
Performance Achievement, Professional Development, and Training

Execute Career Management programs and processes and understand Career Development assets/tools content in order to educate supervisors
Implement & Coordinate performance achievement processes
Employee Relations and Employee Transitions

Support and advise executives on HR policy, ensuring compliance to the company’s policies
Serve as an escalation point for personnel and employee relations issues and provide guidance and intervention, as needed, to resolve personnel issues
Coach line managers, enabling them to develop and guide employees and become more effective in handling people matters
Executes all activities related to employee life cycle
Prepare, deliver and/or support local New Joiner Orientation, including classroom conduct and related activities

Qualification and Requirements:

Bachelor’s degree in Human Resources or a related discipline
Minimum of 2 years’ working experience, preferably from a professional services or consulting-related business
Hands-on employee relations experience with exposure to career / performance management and compensation
Knowledge of Employment Law
Excellent oral and written communication skillsets along with strong interpersonal skills
Comfort with conflict management & ability to navigate through complex issues
Track record of working creatively and analytically in a problem-solving environment

ERIR Advisor wanted at SHELL – Singapore

Shell logo Singapore


Shell logo Singapore
Shell logo Singapore

ERIR Advisor
Job Description
Employee Relations and Employee Engagement
Manage local consultation processes and requirements
Manage external risks and ensure compliance with legislative requirements
Develop and work with internal employee networks
Translate global employee relations philosophy to local strategy and plan
Devise interventions aimed at improving quality of employee engagement.
Manage culture and work environment programmes
Drive Diversity & Inclusion agenda for Singapore
Manage high-impact or high-risk disciplinary cases and grievance

Industrial Relations
Develop and leverage relationship with the Union and employer associations
Represent Shell externally as a recognised expert in industrial relations issues
Support Collective Agreement negotiations
HSSE, Compliance & Ethics
Be part of the crisis management team, looking after the HR areas in collaboration with key stakeholders

Lead HR investigations, global helpline complaints and other grievances
Ensure duty of care towards employees and contractors
Support the drive on promoting a culture of Ethics and Compliance.
Shell Singapore has a population of 3000 employees and the ER/IR advisor is responsible for supporting and improving the ER/IR environment, using data to proactively identify emerging ER/IR trends and define mitigations for potential future risks
Reports to the ER/IR Manager
Individual contributor

Country of Work LocationSingapore
City, State (if applicable)


Work LocationSingapore – Metropolis
Company Description

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.


Expertise in employee engagement, industrial relations and complex case management.
Expertise in Singapore ER/IR legislation, regulations, directives, practices and processes.
Ability to identify and understand local external market trends (economic, political, social) and derives insights to drive an effective long-term ER/IR environment.
Strong diagnostic and evaluation skills with the ability to distil key themes and value drivers from complex and sometimes conflicting data and insights.
Strong Influencing and coaching skills