Human Resources Manager – The St. Regis Singapore

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Job Number 180031PW
Job Category Human Resources
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

As a member of the property Human Resources support staff| he/she works with
Human Resources employees to carry out the daily activities of the Human
Resource Office including oversight of recruitment| total compensation| and
training and development. Additionally| he/she focuses on delivering HR
services that meet or exceed the needs of employees and enable business
success; as well as ensures compliance with all applicable laws| regulations
and operating procedures.

CANDIDATE PROFILE

Education and Experience

Degree from an accredited university in Human Resources| Business
Administration| or related major; 5 years experience in the human resources|
management operations| or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment
claims; reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

_

Human Resources Coordinator – Le Meridien Singapore

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Job Number 18003DWW
Job Category Human Resources
Location Le Meridien Singapore| Sentosa| Singapore| Singapore
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Human Resource & Training Executive – Courtyard Singapore Novena

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Job Number 19000M9I
Job Category Human Resources
Location Courtyard Singapore Novena| Singapore| Singapore
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.
Job Summary

Training

Meet with managers| department and division heads to discuss staffing needs|
recruitment needs| open requisitions| and required/desirable qualifications.
Develop learning strategies and plans with management based upon deficiencies
identified in a needs assessment. Design| develop| and produce training
materials (e.g.| facilitator/participant workbooks| manuals| brochures| job
aids| posters). Prepare for training classes (e.g.| materials| setup classes|
breakdown classes). Design and create interactive training in various formats.
Conduct stand-up training to groups of employees. Monitor and ensure
departments are conducting safety training and orientation. Assist management
in hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees.

Human Resources

Assist in monitoring/tracking employee relations issues including resolution
and follow-up. Assist and support Human Resource Manager with handling and
resolving Human Resources issues. Monitor all hiring and recruitment processes
for compliance with all local| state| and federal laws and company policies
and standards. Inform Human Resources management of issues related to employee
relations. Respond to questions| requests| and concerns from employees and
management regarding company and Human Resources programs| policies and
guidelines. Disseminate information to employees related to employer-employee
relations| employee activities| and personnel policies and programs. Review
and ensure accurate maintenance of all employee records and files (e.g.|
interview documents| I-9|s). Assist in logistics| administration| and
scheduling of annual employee surveys. Answer phone calls and record messages.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Maintain
confidentiality of proprietary information. Welcome and acknowledge all guests
according to company standards. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common
goals; listen and respond appropriately to the concerns of other employees.
Enter and locate work-related information using computers and/or point of sale
systems. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Fab10 SPM Workforce Development Engineer – MICRON – Singapore

APPLY HERE

Req. ID: 130119
Job responsibilities:
Perform learning needs analysis to analyze and close department competency gaps
Create and revise course materials with the considerations of the target audience|s learning objective- training methodology- training models- desired performance outcomes- potential delivery methods- resource constraints- and assessment methodology
Utilize training metrics and course feedback as needed to evaluate the effectiveness of training courses- programs- and learning events
Implement programs and continual improvement projects to enhance competency and effectiveness of the training program
Follow training guidelines in compliance with the established policies and standards
Recommend the appropriate internal or external training resources- methods- and programs that enable the technical skill development of team members
Deliver and facilitate effective training through classroom instruction or alternate training methods
Collaborate with Workforce Development partners locally and globally to support the sharing of Best Known Methods and training initiatives
Partner with external organizations to strengthen team members skillset to meet organization needs
Collaborate with subject matter experts to obtain the knowledge necessary to deliver technical course

Collaborate with area training representatives to review and deploy training solution and associated training activities

Education:

Bachelor`s Degree or equivalent

Qualification:

Able to effectively impart knowledge in a classroom setting
Added advantage if knowledgeable in a variety of training techniques- especially those relating to adult learning theory
Strong interpersonal skills; able to work effectively with a variety of people to promote teamwork within a diverse group
Excellent verbal and written communication skills
Able to manage projects successfully- follow through on commitments- display integrity- take the initiative to address problems- and provide outstanding customer service
Solid analytical skills and demonstrated ability to solve problems quickly and creatively
Proficiency in Microsoft Office Applications (e.g. MS Word- Excel- PowerPoint- Outlook)
Strong computer skills and the aptitude to learn new applications and software programs

Site: Fab10

Human Resources Coordinator – The St. Regis Singapore – Singapore

APPLY HERE

Job Number 19000EKJ
Job Category Human Resources
Location The St. Regis Singapore| Singapore| Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

HR Assistant – CRA (Temp 3 months) – Marina bay Hotel – Singapore

APPLY HERE

HR Assistant – CRA (Temp 3 months)
Apply now Job no: 494003
Work type: Temporary
Location: Marina Bay Sands
Categories: General Services
Job Responsibilities
Maintain General Mailbox
Data input and re-verification of information on excel and word documents to ensure accuracy for purposes of reporting
Filing
Answer querie
Ad-hoc duties assigned
Follow-up on outstanding application

Scanning and uploading documents

JOB REQUIREMENTS

Experience

Experience in secretarial/administrative duties

Competencies

Detail-oriented
Meticulous
Excellent communication skills
Independent & self-motivated
Proficient in Microsoft Office (Excel- Word and Outlook)

Others

Hourly remuneration of $8/hr

Assistant Learning & Development Manager – Le Meridien Singapore – Singapore

APPLY HERE

Le meridien hotel SingaporeJob Number 19000DFM
Job Category Human Resources
Location Le Meridien Singapore| Sentosa| Singapore| Singapore
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Assists with identifying and addressing employee and organizational
development needs. The position is assist in ensuring effective training is in
place to enable the achievement of desired business results. Training programs
focus on a variety of topics| including product knowledge| company philosophy|
and customer service and leadership skills. Assists in conducting needs
assessments| designing and developing training programs and facilitating the
delivery of both custom and corporate training programs. Measures the
effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Hotel and
Restaurant Management| Hospitality| Business Administration| or related major;
1 year experience in the human resources or related professional area;
certified trainer.

OR

• 4-year bachelor|s degree in Human Resources| Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; certified
trainer; no work experience required.

CORE WORK ACTIVITIES

Assisting with Administering Employee Training Programs

• Promotes and informs employees about all training programs.

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Helps employees identify specific behaviors that will contribute to service
excellence.

• Ensures employees receive on-going training to understand guest
expectations.

• Uses effective training methods to ensure employees have a good
understanding of guest satisfaction and can demonstrate guest satisfaction
skills.

• Meets with training cadre on a regular basis to support training efforts.

• Observes service behaviors of employees and provides feedback to individuals
and/or managers.

Assisting with Evaluating Training Programs Effectiveness

• Monitors enrollment and attendance at training classes.

• Meets regularly with participants to assess progress and address concerns.

• Partners with operational leaders to assess if employees demonstrate
effective technical and leadership skills.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Measures transfer of learning from training courses to the operation.

• Ensures adult learning principles are incorporated into training programs.

Assisting with Developing Training Program Plans and Budgets

• Identifies performance gaps and works with managers to develop and implement
appropriate training to improve performance.

• Assists with making any necessary adjustments to training methodology and/or
re-trains as appropriate.

• Aligns current training and development programs to effectively impact key
business indicators.

• Assists with establishing guidelines so employees understand expectations
and parameters.

• Develops specific training to improve service performance.

• Drives brand values and philosophy in all training and development
activities.

• Incorporates guest satisfaction as a component of departmental meetings with
a focus on continuous improvement.

Assisting with Managing Training Budgets

• Assists with the development of the Training budget as required.

• Assists with managing budget in alignment with Human Resources and property
financial goals.

• Assists with managing department controllable expenses to achieve or exceed
budgeted goals.

• Utilizes P-card if appropriate to control and monitor departmental
expenditures.

_

Human Resources Manager – Ritz-Carlton Residence Singapore – Singapore

APPLY HERE

Ritz carlton hotel Singapore
Ritz carlton hotel Singapore
Job Number 19000C6Z
Job Category Human Resources
Location Ritz-Carlton Residence Singapore| Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The HR Manager directs and works with Human Resources and Operations employees
to carry out the daily activities of the Human Resource Office including
oversight of recruitment| total compensation| training and development|
association/labor relations| and performance management. Additionally| the HR
Manager focuses on delivering HR services that meet or exceed the needs of
employees and enable business success; as well as ensures compliance with all
applicable laws| regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 2 years experience in the human resources|
management operations| or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on vendor partner’s performance regarding applicant
sourcing and selection.

Administering and Providing Education Related to Employee Benefits

• Works with unemployment services provider to respond to unemployment claims;
reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee benefits.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Manager| Learning + Development (Instructional Design) – Singapore Regional Office – Singapore

APPLY HERE

Job Number 19000DIW
Job Category Human Resources
Location Singapore Regional Office| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
JOB SUMMARY
The Manager| Learning Development (Instructional Design) supports the
development of training across all Marriott disciplines| brands| and systems
in Asia Pacific. This position requires creativity and flexibility as it will
work with a variety of subject matter experts and develop for many different
audiences. Knowledge of design and development methods in the hospitality or
service industry is critical to the success of this position.

This individual will design and develop training that facilitates behavior
change| transfers critical knowledge| and develops technical and strategic
skills in our associates. Assists Sr. Director and Sr. Manager| Performance
Advisory| Design| Development| Deployment in evaluating the effectiveness of
training programs and ensuring there are clear business outcomes.

This associate will support business as usual operations as well as the build
and implementation for new initiatives| integration efforts| enhancements and
upgrades to existing training for the groups supported. The individual plans
and analyzes the functional and business support of specific learning needs
and works closely with business leaders| numerous internal support teams| and
vendors to ensure the successful development and integration of the learning
deliverables.

CANDIDATE PROFILE

Successful candidates should possess knowledge and experience in the subjects
below and demonstrate strong leadership and relationship skills as follows:

BS/BA degree is required. Advanced degree or additional certification a plus.

Minimum of 3 years of instructional design and development experience

Knowledge of and demonstrated ability in applying adult learning theory and iterative instructional design methodologies (i.e.| ADDIE| Successive Approximation Model (SAM)).

Experience in designing| developing| and implementing high impact learning solutions| using a variety of innovative approaches.

Able to prioritize and execute tasks in a high-pressure environment.

Excellent written communication skills.

Program and project management skills.

Development experience using Development tools| e.g.| Articulate| Storyline| Captivate| Adobe Creative Cloud Applications| Office365 Applications.

Hospitality Industry and Marketing expertise preferred with general knowledge of Sales| Revenue Management or Hotel Operations.

CORE WORK ACTIVITIES

_Design & Development_

Able to build learning items from analysis| design and storyboard| through development of final deliverable

Utilize creative thinking capabilities to design and develop client specific products.

Able to interact with subject matter experts across a variety of clients| e.g.| discipline| system or brand| to design and develop effective learning solutions.

Clearly and concisely present ideas to clients on learning item design.

Work with other instructional designers or external vendors to complete projects.

Package multiple items to create curriculum| as appropriate.

Build and test items in learning management system as part of the deployment activities.

_Business/Functional Results_

Design| develop and implement training strategies| programs| and processes as they relate to Brands| Sales| Marketing/Digital| Call Centers| Finance Compliance| Revenue Management| and Hotel Operations disciplines to include modes that are high tech| high touch.

Explore alternative methods/mediums of providing training to the field.

Manage time and resources to meet project deadlines| budget goals and changing business and/or market needs.

Ensure training is applicable across all brands/audiences within each discipline when applicable.

Create digital learnings (e-learnings) using software such as Captivate and Articulate Storyline as well as web and video conferencing software for virtual instructor led programs.

Solicit and incorporate feedback from subject matter experts and assess evaluation feedback to make appropriate changes.

_Managing Execution_

Work as a project leader to achieve results in a team environment.

Manage multiple projects and processes on time and on budget.

Identify methods for measuring the effectiveness of training.

_Building Relationships_

Collaborative approach; serves as a team player; Ability to work with global teams from diverse cultural backgrounds.

Develop relationships with internal and external stakeholders| across regions| brands| and disciplines.

Foster team work| maximize efficiencies| and work to promote effective synergies between the Development and Delivery teams| within L+D| and with partner disciplines.

Work along with business partners to ensure training meets the needs of the individual stakeholders and audience members.

_Learning & Applying Personal Expertise_

Utilize strong field experience to ensure training meets the needs of the audiences represented and are effective in the learning and development of the participants.

Develop knowledge of Sales| Marketing| E-Commerce| Revenue Management| Event Management| and Hotel Operations across all brands.

Be proficient in all software programs necessary for the position: Word| Excel| PowerPoint| Captivate| Articulate| Storyline and others as needed.

SPECIFIC CANDIDATE PROFILE

Competencies:

Comfortable with complexity| ambiguity and change. Must accept and adapt to change; understand that change is a constant and necessary path for improvement and growth.

Ability to learn quickly when facing new problems; a relentless and versatile learner; analyzes both successes and failures for clues to improvement; experiments and works diligently to find solutions; enjoys the challenge of unfamiliar tasks.

Ability to develop and maintain strong interpersonal relationships with team members| internal stakeholders| vendors and external constituents; and ability to influence change through these relationships.

Ability to work in a deadline-driven environment – establishing goals and delivering against the objectives of assignments to meet time| budget and quality criteria.

Ability to deliver results under difficult conditions and demonstrated balanced judgment under pressure.

Trustworthy with strong business integrity and ability to hold sensitive information in confidence.

Ability to communicate with non-technical people about technical issues.

Skills:

Well organized and detail oriented.

Manages time well| correctly prioritizes tasks| and is flexible.

Possess strong content writing ability| creativity| attention to detail and excellent proofing and editing skills.

Excellent presentation and public speaking skills. Presents ideas| expectations| and information in a concise well-organized manner.

Effective listening skills aimed at encouraging diversity of ideas and a willingness to resolve conflicts in a positive manner.

Critical thinking skills & analytical approach to problem solving and driving toward solutions.

Demonstrates self-confidence| bias for action| focus| and the ability to self-manage.

Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

_