Job no: 492326
Work type: Full-Time
Location: Marina Bay Sands
Categories: Concierge / Front Office
Handle luggage including long-term/short-term storage for both arriving and departing guests with the support of luggage handling equipment such as birdcage trolley. This includes proper handling, tagging, recording, storage and delivery of luggage.
Rotate to perform duties at the curb and work closely with Bell Captain and Supervisor at the driveway to ensure seamless arrival and departure guest experience.
Deliver incoming items to the guestrooms at the request of Guest Services Dispatcher/Supervisor/Captain or/and guests.
Maintain the tidiness and cleanliness of the luggage rooms and luggage trolleys.
Attend to basic guest enquiries pertaining to tourist information.
Sort and deliver the requested daily newspapers to all VIP rooms, suites and scheduled rooms.
Direct/Relay guest requests and queries to the appropriate department for follow up.
Work closely with other departments to provide unforgettable memories for our guests.
Perform any other duties and responsibilities as and when assigned by the Management.
Prior experience in the same capacity is an advantage.
Minimum secondary education
Excellent guest relations, and communication skills
Candidates must have a fair command of spoken and written English
Well-groomed and professional disposition