Box office Ticketing wanted at Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Guest Service Agent – Ticketing (Box Office)
Job no: 492738
Work type: Full-Time
Location: Marina Bay Sands
Categories: Entertainment
ENTERTAINMENT – TICKETING

This position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, SkyPark Observation Deck, performances at Sands Theatre, and other ad hoc events.
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JOB SCOPE
 
Attend to walk-up ticket sales and enquires at onsite ticketing counters
Perform ticket sales transactions quickly and accurately using computer-based ticketing system
Perform cashiering duties including receiving payment by cash, credit card or other payment modes; and daily accounts

Provide excellent customer service to guests
Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary
Any other duties assigned
JOB REQUIREMENTS

At least one (1 ) year relevant experience in retail/ticketing/events environment
Good written and spoken communication skills
Proficient in Microsoft Office applications
Pleasant attitude and cheerful demeanor
Neat and well-groomed
Able to work on rotating shift, including on weekends and public holidays
Candidates with customer service experience will have an added advantage