Job Number 190001AR
Job Category Sales and Marketing
Location The Ritz-Carlton| Millenia Singapore| Singapore| Singapore VIEW
Brand The Ritz-Carlton
Position Type Management
Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
The position is accountable for proactively soliciting and handling catering
sales opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Conducts day-to-day activities related to
catering sales with a focus on building long-term| value-based customer
relationships that enable achievement of sales objectives. Achieves personal
Education and Experience
2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.
4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year of experience in sales and
marketing or related professional area.
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
Proactively builds and strengthens relationships with existing and new
customers to enable future bookings. Activities could include sales calls|
entertainment| FAM trips| trade shows| etc.
Develops relationships within community to strengthen and expand customer
base for sales opportunities.
Manages and develops relationships with key internal and external
Provides accurate| complete and effective turnover to Event Management.
Engaging in Sales Activities
Researches and develops new leads for catering business.
Participates in catering sales calls with members of sales team to acquire
new business and/or close on business.
Upsells each business opportunity to maximize revenue potential.
Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to
Identifies new business to achieve personal and location revenue goals.
Understands the overall market – competitors strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the location based on market conditions
and location needs.
Gains understanding of the locations primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.
Executes brands Customer Service Standards and propertys Brand Standards.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service
_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._