Change and Engage Manager – SHELL – Singapore

Shell logo Singapore


Shell logo Singapore
Shell logo Singapore

REF:    90942BR
Job Description
The Lubricant Supply Chain (LSC) organization is a critical part of the broader Lubricants business, and critical to winning in the marketplace, specifically in the Asia Pacific growth markets.
Key Enablers of a World Class Supply Chain are being a trusted partner to our stakeholders and having an engaged, equipped, empowered, and energized staff.
This is a critical role to prepare LSC for the Future of Supply Chain, to develop and execute LSC business engagement strategy on a Regional basis with the purpose of connecting staff with strategy to ensure each employee understands their personal contribution to business success.

Connecting leaders with staff at all levels to strengthen employee engagement and motivation; and drive a high-performance culture.
The key accountabilities are:
Lead Future of Supply Chain regional coaching engagements to drive an innovative and fail fast culture.
Develop and own LSC APME+ communication plan, aligning with global LSC Internal Communications strategy.
Exercise a platter of Communication tools to reach out a wide multicultural group of colleagues across 15 countries:
Be an enabler to deliver high impact Town halls through the LSC APME+ leaders across LSC locations.
Be a thought partner with the LSC APME+ GM to craft timely and effective note to the teams.
Be the lead for planning and organizing regional / functional webcasts (periodic / event based).
Serve as key interface between the LSC APME+ GM and Leadership Team, supporting the preparation and delivery of Leadership events and engagements.

Provide counsel on most effective internal communications channel (e.g. Newsletter, Newsflash, Yammer, My News, and Shell Tube) for staff engagement.
Create and implement communication materials for engagement in line with group visual identity guidelines.
Measure communication effectiveness to help prioritisation and improvement.
Serve as SME on tools (e.g. Share-point) and approaches (e.g. Design Thinking) used by LSC APME+ for engagement and to perform coaching and troubleshooting.
Work with Process Improvement and Assurance Leads to ensure Accelerator initiatives (e.g. TMS, DDMRP) are updated into LSC Priorities Standards for coaching conversations.
Share good practices with LSC Internal Communications network of focal points.