Concierge wanted by Merchant Court hotel – Singapore

Merchant court hotel Singapore


Merchant court hotel Singapore
Merchant court hotel Singapore

Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

To take charge of the overall daily operation of the Concierge, Bell desk and Front Driveway
To ensure information on tours, attractions, maps, dining and place of interest on display are up to date
To consistently offer professional, friendly and engaging service
To assist guests with mail, messages, and any plans or arrangements they require during their stay
To supervise and provide guidance to Bell Desk team members includes conducting trainings
To assist guests regarding hotel facilities in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned


We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Previous concierge and bell desk related experience an asset
Must possess a professional presentation
Must possess outstanding guest services skills and sophisticated verbal & written communication skills
Computer literate in Microsoft Window applications an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting

Shift: Rotating / Shift Work
Travel: No
Closing Date: 06.Jul.2018, 4:59:00 AM
Job Number: SMC00634

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