Guest Service Agent – Mall Concierge – Marina bay Hotel – Singapore

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Guest Service Agent – Mall Concierge
Apply now Job no: 492399
Work type: Full-Time
Location: Marina Bay Sands
Categories: General Services
In view of the expansion of VIP service offerings by the Shoppes of Marina Bay
Sands- we are looking for qualified candidates to take up these exciting
roles.
Job Responsibilities
Provide excellent customer service to shoppers to the mall and development.
Handle face-to-face and phone enquires and feedback from public- shoppers and tenants.
Handle development attraction bookings- tickets sales and events.
Record incident reports and coordinate with various departments on tenants| and shoppers| requests- queries and feedback

Perform Personal Shopping for VIP Guests (training will be provided

Any other duties assigned.

_JOB REQUIREMENTS_

Relevant experience in hospitality environment.
Have basic knowledge of MS Office – Word and Excel.
Pleasant personality with excellent customer service attitude.
Able to work weekends- shifts and public holidays.