Guest Service Agent – Ticketing (Box Office) – Marina bay Entertainment – Singapore

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Guest Service Agent – Ticketing (Box Office)
Apply now Job no: 493886
Work type: Full-Time
Location: Marina Bay Sands
Categories: Entertainment
_ENTERTAINMENT – TICKETING_
This position is under the Box Office team- as part of Entertainment
department. The Box Office team provides ticket sales services and operational
support for Marina Bay Sands attractions and events. This includes ticket
sales for ArtScience Museum- SkyPark Observation Deck- performances at Sand
Theatre- and other ad hoc events.

JOB SCOPE

Attend to walk-up ticket sales and enquires at onsite ticketing counters
Perform ticket sales transactions quickly and accurately using computer-based ticketing system
Perform cashiering duties including receiving payment by cash- credit card or other payment modes; and daily accounts
Provide excellent customer service to guests
Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary
Any other duties assigned

JOB REQUIREMENTS

At least one (1 ) year relevant experience in retail/ticketing/events environment
Good written and spoken communication skills
Proficient in Microsoft Office applications
Pleasant attitude and cheerful demeanor
Neat and well-groomed
Able to work on rotating shift- including on weekends and public holidays
Candidates with customer service experience will have an added advantage

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