Senior Director, Design Development Operations, Hotel Conversions
Job Number 1800392T
Location Singapore Regional Office, Singapore
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The Senior Director, Design Development Operations, Hotel Conversions is a new role established by the Continent to drive one of its top priorities: accelerating the pace of conversions and short-term openings. The key component of the role is visiting conversion candidates together with GDAP to conduct property inspections and prepare the Property Improvement Plan required for conversion to the Marriott brand under consideration. However, it is critical to emphasize that, unlike GDAP, the role of the Senior Director, Design Development Operations, Hotel Conversions is not to produce a brand-standard deviation checklist for these conversion candidates. Rather, the Senior Director, Design Development Operations, Hotel Conversions will use his/her experience, brand understanding, local competitive knowledge, reasonable discretion and business judgement to adapt a conversion mindset allowing him/her to make decisions, on the spot and during the inspection, regarding what aspects of the hotel can be accepted as is, and which areas need renovation or improvement and, if so, by when. Clear guidelines will be given to the Vice President, Conversions, regarding certain brand standards where on-the-spot decisions may not be appropriate and further dialogue is required including such areas as life-safety and systems among others.
Other related responsibilities include coordination where necessary between the regional operations teams and hotel owners for various items and issues related to takeover, rebranding, the PIP and the overall conversion process. Incentive plan will be tied to set goal linked to the number of projects signed during the year.
President & Managing Director, Asia Pacific
Executive Vice President, Hotel Development, Asia-Pacific
Chief Operating Officer, Asia Pacific (excluding Greater China)
Chief Operations Officer & Managing Director, Greater China
Senior Continent Head, Design & Project Management, Global Design, Asia Pacific
Senior Vice President, Hotel Development, Asia Pacific
Regional Vice President – Hotel Development
Senior Vice President, Development
Education and Experience
10 years of experience in hotel operations either as a general manager, Excom level and/or in an above property position
Background in Food and Beverage, with in depth F&B concept experience, brand management & strategy exposure
Very familiar with MI’s various hotel brands and their respective positioning in the Asia-Pacific market.
Confidence and conviction to assess situations and make decisions on the spot and defend them if necessary later
Understanding of hotel renovation dynamics (time required, magnitude of costs involved, impact on guest satisfaction, etc.)
Understanding of the different mindsets involved in evaluating new-build and conversion projects, and the level of compromise that is
necessary, reasonable and inherent in the conversion process.
Understanding of hotel market dynamics
Good sense of urgency
Strong communication skills – verbal and written
Relationship building, e.g. owner relations
Business acumen and business analytics
Influencing skills – with both internal and external stakeholders