Senior Human Resources Executive, Hotel Indigo – Singapore

Hotel Indigo lobby Singapore Katong

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Hotel Indigo lobby Singapore Katong
Hotel Indigo lobby Singapore Katong

Job Number SIN002658
Support Human Resources functions for the company including but not limited to rolling out new HR initiatives & programmes, Recruitment, Compensation & Benefits, Employee Relations, Recognition & Training
Ensure policy compliance for all hotel team members
Build and promote a positive team culture while ensuring our guests’ experience is unique and brings the brand to life.
Support the creation of programmes to foster teamwork and a positive work environment for all team members

Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes and related programmes to foster productivity and enhance performance
Conduct new team member orientation by providing information on hotel or Company standards, policies, procedures and team members benefit programmes
Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes
Recommend and/or initiate salary, disciplinary and or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs
Stay current on market trends and local changes that impact guest satisfaction
Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction

Work with department managers to develop initiatives to achieve service behaviour standards and drive continuous improvement in the guest experience
Develop awareness and reputation of the hotel and the brand in the local community and promote team members’ involvement in the local community
Ensure compliance with relevant employment laws and hotel or company policies and procedures
Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs and supervisory issues

Qualifications
Diploma in Business Administration or Human Resource Management
At least 4 years’ experience in a Generalist functions in hotel operations
Strong knowledge in local labour laws
Good organisational and administrative skills
Good communication and presentation skills
Highly meticulous with a strong attention to detail
A hands-on person, able to multi task and have and have good time management skills
Ability to thrive in a dynamic environment
Highly motivated with a strong ‘can-do’ attitude
Have a vibrant personality