Senior Manager wanted at AVIVA – Singapore

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REF: R-71302
Senior Manager, Training & Product
Singapore
PURPOSE OF THE ROLE
The role exists to provide a holistic view to support the business strategy of AFA: from the products AFA carries to the competency of the Wealth Planners (WPs) who make the recommendations.

ACCOUNTABILITIES
Strategic
Determine the product strategy that AFA will adopt, to ensure we have a competitive edge over our competitors
Drive business in a way that is profitable; by influencing the product mix that the WPs can recommend
Ensure we have a proficient and competent sales force through focused product and skills training
Build a customer-focused mindset amongst the WPs – that customers’ needs come first
Ensure an ethical sales force with strict adherence to industry rules and regulations
Operational

Lead Product Due Diligence on full suite of available products (Aviva & non-Aviva) and plan the product calendar to launch product
Train and coach WPs in key products; to offer a well-planned portfolio of solutions
Assess the competency of WPs through meeting Phase I onboarding requirements and ensure ongoing competency through regular assessments and Annual Competency Assessment
Train WPs on the Sales Advisory Process and the best practices at each touch-point of the sales cycle
Roll-out compulsory Ethics (4h) and Rules & Regulations (8h) curriculum to adhere to CPD training requirement
Effective Risk Management and Governance

Ensure adherence to internal and external Competency requirements
Manage key risks and ensure controls are in place
Direct Reports / Team Size

Direct reports: 5 – 6
RELATIONSHIPS

(Internal)

AFA Senior Management Team
Business Development, Compliance & Operations Team
Aviva Ltd training & product departments
(External)

Non-Aviva providers – Senior Management
External training consultants
External vendors on training management systems
QUALIFICATIONS
(This should include any mandatory MAS qualifications.)

Degree holder
Passed CMFAS M5, M9, M9A, CHI
ChFC / CFP
KNOWLEDGE/EXPERIENCE
In-depth knowledge of insurance industry
Ability to work well with Senior Management and Sales Leaders
Good understanding of insurance products
Strong awareness of training and competency requirements
Able to interpret and execute MAS mandates and LIA guidelines
Strong leadership skills
EXPERIENCE

A minimum of 10 years of training experience in the financial industry
Experience in managing partnership development and sales
Proven track record of managing training function
Proficient in product knowledge
Remark: This role is for Aviva Financial Advisers Pte Ltd @ Cuppage Centre