Systems Analyst wanted at AVIVA – Singapore


The Systems Analyst should independently maintain systems and applications under his / her charge. He / She must be able to provide Detailed Analysis and Design for Systems/Applications and successfully deliver systems/applications as part of the Project delivery life cycles. Strong analytical skills are therefore required for this role. Duties include the trouble-shooting system problems, finding root-cause and provide both short-term and long-term solutions. He / She must also be able to mentor / train members under his/her leadership.

Ensure that the function operates within the approved risk appetite framework and that the appropriate culture, governance and oversight arrangements are in place to manage effectively the risks in the function achieving its objectives.
Ensure that the function operates within the approved risk appetite framework and that the appropriate culture, governance and oversight arrangements are in place to manage effectively the risks in the function achieving its objectives.
Ensure that risks taken in own areas of work are controlled within approved limits.
Requirements Planning and Management

Assist in the prioritisation process of Aviva for work requests development
Provide feedback during workshops to scope the identified Work request during testing/ implementation phases/activities. Participate in recommending an approach to drive rapid completion of all testing requirements.
Assist Manager to develop, monitor and maintain implementation plans of all major Work Requests undertaken by the manager.

Project Management:

Effective resolution or escalation of Work request related issues to ensure scope, quality and schedule integrity of the work request is maintained
Facilitate communications between users, Service Delivery Team members and developers
Ensure conformance to set quality standards
Participate in the communication process for the team’s workflow through all levels of communication, taking and facilitating decisions as necessary
Quality support to Team:

Actively participate in all company and team activities that are led by direct supervisor/manager/functional management.
Actively participate in the development of own (individual) skills-set and provide relevant feedback to direct supervisor/manager
Share/Mentor fellow Team Members and peers
Adhere to prescribed standards and quality practices and participate in the review of recommended solutions
Contribute, where required, to the overall planning and re-planning of the work requests
Attend/Call-for- training sessions/meetings on system enhancements , if necessary, with Change users & IT
Effective Risk Management/Governance
Champion and advocate the ownership of risk management in own area of the business, ensure risks are understood and managed within approved risk appetite.
Ensure key risks have been identified, measured, monitored, managed and reported.
Ensure appropriate levels of risk skills and experience within the team to support consistent risk management practices.
Escalate to the manager when encountering any security or/and privacy breaches in relation to Statutory, Corporate or/and Departmental best practices
Provide good, accurate and quality systems analysis, testing and development for assigned tasks/work.
Tertiary qualification preferred
A relevant formal qualification in Applications development
Business / Technical Knowledge

Experience working as a Senior Application Analyst or equivalent role with knowledge or/and experience in:
Life Insurance
Unit Trust products
Group Insurance
General Insurance
Experience, proficient in the use of:
Life400 / Life Asia system
SMART Application development techniques
Imaging and workflow process and online business information.
Business Objects
Structured Analysis
J2EE/Java programming, JavaScript, EJB, JSP, Servlet, JDBC
XML, UML, Java Reporting Tools
Crystal reports development
Database – Oracle Database PLSQL
EJB & Struts Framework
Kofax Capture
Kofax Total Agility & SPA
HP Exstream
ECM like IBM Content Manager on iSeries or IBM FileNet
Imaging and Workflow process and integration with Life400 via Business Object and MQ, and integration with Underwriting Rule Engine via webservice
JBoss Fuse, JBoss Application, Apache Camel
Strong MSDynamics CRM and Microsoft.Net framework
IBM Content Navigator
Angular JS+ Java
Adobe Software

At least 4 years’ experience in the role of a Senior Application Analyst
Minimum 3 years Financial Services experience (preferably in Life/Healthcare/Group/General Insurance and/or Unit Trust/Fund Management Market)
At least 18 months proven track record in successful delivery of projects (full project life cycle)
Analysis, Development & Support Skills

Competent in requirements gathering, planning, management and communications
Highly proficient in solutions assessment and validation
Business process modelling and design preferred
Experienced in provision of business as usual production support services (Problem diagnosis / provide solutions) – for business applications
Excellent with numerical data analysis
Experienced in developing training materials and training
Testing Skills

Experience in the end to end testing framework
Experience in putting together test strategies, scenarios and plans
Experience in using testing tools especially with regards to automation
Highly proficiency in understanding and managing test process and execution
Experience in the development of training materials and support of training delivery
Proficient in translating business requirements into test scripts
Technology Skills


Proficient with MS Excel, MS Word, MS PowerPoint
Proficient with MS ProjectProficient with Life Asia / Life 400 systems
Proficient with PolisyAsia
Proficient with GroupAsia
Proficient with HP Exstream

Knowledge of Aldon
Sound knowledge Graphical User Interface (GUI), web graphical designs
Preferable to have experience in leading/ mentoring a team of Applications Analysts and Applications Admin (SDS environment)
Management Skills

Good relationship management skills
Ability work independently, requiring little or no supervision from direct supervisor/manager
Sound influencing and negotiating skills