Job Number: 00646413
– Job description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Accenture Operations combines technology that digitizes and automates business processes, unlocks actionable insights, and delivers Everything-as-a-Service with our team’s deep industry, functional and technical expertise. So you can confidently chart your course to consuming your core business services on demand, accelerate innovation and speed to market. Welcome to the “as-a-Service” business revolution.
Our deep expertise in business processes starts with our people, whose learning and extensive industry, technical and functional experience give us the know-how to help drive measurable business outcomes for our clients. By applying that know-how and smartly integrating intelligent technologies into our service delivery, we can transform entire processes, creating new business opportunities and dramatically enhanced services, as well as giving our clients fast access to technology and process advances without enduring expensive and disruptive upgrades.
Role & Responsibilities
Administration, Configuration and Troubleshooting of network management software, including maintenance and administration and review of proposed network changes.
Advanced level troubleshooting and support of PKI system issues
Serve as a PKI Registration Authority (RA) for PKI systems.
Maintain and support PKI systems within the organization.
Provide Level 2/3 support for Operations during business-critical incidents requiring knowledge of incident management, change management, troubleshooting methods & tools, log review, monitoring, alerting & reporting.
Participate in War Room sessions initiated by the Command Center to drive critical issue resolution
Manage escalation of issues from Level 1-2 support
Provide 24/7 support to Enterprise servers/Networking/Security in case of P1 and P2 incidents
– Basic qualifications
Demonstrated experience of troubleshooting complex network problems in technologies including load-balancers (F5, Radware), A10 (AFLEX Scripting), Layer 7, Bluecoat, APT, ICAP Server, Active Directory, DNS
Experience with identifying application layer security issues and performing assessments.
Experience providing the right balance of the problem solving and technical hands-on network/security analysis and operation skills.
Strong working knowledge of terminology used in PKI infrastructure (Certificate Authorities, Registration Authority, Certificate trust chains and Certificate Revocation Lists).
Experience in designing and implementing global PKI solutions
Experience supporting PKI systems that span multiple geographic regions and infrastructure providers
Fluent with the following protocols: TCP/IP, SSL, TLS, SCP and HTTPS
Understand Lightweight Directory Access Protocol (LDAP) and how it is used.
Systems Administration (Linux & Windows)
VMWare or OVM Administration