CI Manager, APME+ wanted by Shell – Singapore

Shell logo Singapore


Shell logo Singapore
Shell logo Singapore

Skillpool group: Downstream Supply Chain
Reference ID: 74509BR
The Lubricant Supply Chain (LSC) organization is a critical part of the broader Lubricants business, and critical to winning in the marketplace, specifically in the Asia Pacific growth markets.
The Continuous Improvement (CI) Manager will be a key member of the Regional LSC Performance & Development Leadership team, which is responsible for championing the LSC competitiveness journey within the region. He / She will also shape the CI deployment journey in Global Commercial (GC) and Retail as a member of GC/Retail CI Leadership Team.
The primary focus of this role is driving Best-in-class End-to-End performance across Operations, Planning, Logistics, Quality and HSSE, and sustaining competitiveness.

This is achieved by focusing on 3 key areas:
Value Delivery – via CI projects with linkages to costs, working capital or revenue growth. Projects are divided into (1) Large end-to-end projects with deep hands-on involvement from CI team, (2) Mid-Sized projects delivered via CI practitioners coached by CI team.

Capability Building– Deliver fit-for-purpose CI learning program e.g. CI Practitioners, CI Manager, to ensure organization is equipped with the skills to identify and sustain improvements.

Culture Building – Ensures CI Ways Of Working is embedded in our daily activities, and extended to our internal and external business partners. Success is measured by progression along maturity stages in CI standards.


Provide leadership to the development and progression along LSC Continuous Improvement roadmap, working closely with Regional and Global Supply Chain Leadership teams, and CI counterparts from other parts of Shell.
Stay abreast of supply chain industry trends and introduce fit for purpose internal and external good practices contributing to business competitiveness and the Future of Supply Chain initiatives.

Value Delivery:
Manage and sustain CI project portfolio via opportunity finding workshops and kaizen events with internal and external business partners.
Lead large end to end complex projects.
Facilitate good practice replication across regions and sites.

Capability Building
Manage and sustain CI capability pipeline (CI Practitioners) and CI competence.
Deliver CI Practitioner 1/2 learning program and CI lunch and learns.
Coach and certify CI projects.
Develop applications of advanced CI tools and approaches such as Value Stream Mapping, Failure Mode and Effects Analysis, Cost-Of-Non Quality, Hoshin-Kanri and Statistical Process Control to drive performance.

Culture Building:
Lead CI Standards assessment and application in Operations, Logistics and Planning Teams.
Coach leaders and local management teams on the use of CI structured approaches to make problems visible (e.g. VM, Daily Huddles, Go-Sees), to identify and address root causes (e.g. Kaizen, Fish-Bone, 5 Whys, Cause and Effect Analysis), and to sustain improved performance (e.g. 5S, SOP/WI/LSW/FMEA/SPC/PDCA).