The Learning Specialist manages all of the logistics and administrative tasks necessary to ensure instructor-led and on-line training programs run successfully including Learning Management System administration. The Learning Specialist will be responsible for event planning and execution of logistics for all instructor-led programs. In addition, the Learning Specialist will provide support for Virtual Instructor Led Training as needed.
What will I be doing?
The Learning Specialist will be responsible for performing the following tasks to the highest standards:
Responsible for all tasks related to the coordination and support of instructor-led training and virtual instructor-led programs. This includes a high degree of customer service – in communication with participants, facilitators and client partners.
Develop proficiency with our Learning Management System – Hilton University, and to use the system to effectively enable a seamless experience for all instructor-led training programs
Manage all the materials associated with any course (which may include laptops)
May in some cases facilitate programs, such as Orientation or Virtual Classroom Sessions, and will be given the opportunity to develop presentation and delivery skills
The ideal candidate would be a self-starter who is forward thinking, not afraid to ask questions, and is comfortable working independently. They are flexible in their approach and eager to learn and grow.
What are we looking for?
A Learning Specialist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
3 years of clerical/ administrative experience
2 years experience supporting multiple levels of management with projects
3 years proficiency with MS Word, Excel, PowerPoint and Outlook
0 to 3 years of related experience
Minimum 1 year experience within the Hospitality Industry
Minimum 2 years experience in delivering instructor-led curriculum
Minimum 1 year experience in event planning or logistics
3 to 5 years of related experience
BA/ BS/ Bachelor’s Degree
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!