Cage Cashier wanted at Marina bay sands casino – Singapore

casino marina bay sands singapore

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casino marina bay sands singapore
casino marina bay sands singapore

Job no: 492324
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
Being responsible the inventory of cash float
Perform various financial transactions, such as:
Cash-in/ Cash-Out gaming chips
Perform foreign currency exchange
Redeem Slot Machine payout tickets/TITO/ vouchers for cash/cash equivalent
Perform patron account transactions (safe keeping/front money deposits &
refunds)

Check cashing, check/marker redemptions and consolidations
Perform credit card and EFTPOS cash advances
Perform Rolling Chip Exchanges
At completion of the shift, balance float and bring it back to the impress amount
Account for all chip movements in and out of the Chip Bank
Maintain accurate and legible balance sheets
Provide friendly, efficient and courteous service to all internal and external customers. Perform all duties in accordance with Company policies and within the realm of the Company’s corporate values.

Other cashier tasks as required
Job Requirements:

Minimum secondary / high school education preferred
Conversant with English and at least one other Asian language due to the nature of our Clienteles database
Experience in handling cash and foreign exchange currencies preferred
Able to operate electronic cashier equipment (e.g. note counters, counterfeit detectors)
Must be able to perform shift duties and work on weekends and public holidays
Minimum 21 years of age as the candidate need to access the Casino Area
Singaporean male applicants must have completed his National Service

 

Limousine Driver wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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Marina bay sands hotel Singapore
Marina bay sands hotel Singapore

Job no: 492611
Work type: Full-Time
Location: Marina Bay Sands
Categories: Transportation
As Limousine Driver, you will be responsible to chauffeur our guests to various places island wide. You are expected to provide a safe and pleasant journey for our guests by adhering to traffic rules and maintaining alertness while on the road. You must be on standby to drive a luggage van when the operational need arises. You are to enhance the guest experience by fulfilling the service standards as expected from a limousine driver.

Perform the duties as a limousine driver according to the Limousine Standard Operating Procedures
– Provide excellent service consistent with the property’s core service standards and brand attributes.
– Be punctual for all driving assignments 15 minutes before the commencement of the job.
– Perform meet and greet with a Ipad signage for departures and arrivals if required
– Coordinate with our outsourced vendor to receive guests upon arrival and to handover guests upon departure
– Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

– Ensure guests’ safety during the journey.
– Provide a smooth and pleasant journey.
– Ferry guests by the shortest and swiftest route unless otherwise requested by guest to use alternative routes
– Be able to operate the GPS guidance system to identify destination routes
– Proactively seek to provide refined luxury service ensuring guest satisfaction.
– Ensure all guest amenities in the vehicle are replenished. (E.g. Mineral water, wet towels, newspaper, etc.)
– Ensure all special requests from internal and external guests is met. (E.g. desired vehicle air-conditioning temperature, music, etc.)
– Ensure that the vehicle’s interior and exterior are clean, immaculate and odor free at all times.
– Performs vehicle checks on vehicles before driving vehicle
– Required to drive vehicles such as but not limited to luxury vehicles and luggage van
– Adhere to company policies, compliance guidelines and procedures.

Be familiar with the Limousine Intergraded System Procedures
Be familiar with the Limousine Queue System Procedures
Assists with guests’ luggage for both arrival and departing guests when required at the designated storage room. This includes proper handling, tagging and delivering of luggage within the prescribed time standards
Performs any other duties and responsibilities as and when assigned by the management.

JOB REQUIREMENTS

Education

GCE ‘O’/’N’ Levels or Certificate in Hotel Operations preferred

Certification

Possess a valid driving license, at least Class 3
Defensive Driving Certificate would be useful
Produce a copy of the front and back of the valid Singapore Driving License
Produce the latest Driver Improvement Point System record

Required Experience

Experience working in transportation operations is preferred
Experience working in a service and hospitality industry will be an advantage
Prior experience in the same capacity is an advantage
Be service oriented
Required Knowledge

Familiar with Singapore roads, Hotel locations, places of interest, entertainment and F&B outlets and residential areas
Familiar with all Airport and Ferry terminals in Singapore

Skills / Abilities / Presence

Clean drivers’ track record preferred
Fluent in written and spoken English
Being Bilingual will be an added advantage
Pleasant personality
Able to multi-task
Basic technological skills (E.g. Operating iPad, Grid Phone & GPS)
Excellent communication and interpersonal skills

Physical Requirements / Work Environment

Be physically fit
No color blindness
Be able to load and unload luggage
Ability to work under pressure and independently.
Be a team player
Adaptable to rotating shifts including Night Shift

 

Casino Credit Officer wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Job no: 492358
Work type: Full-Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
At Marina Bay Sands Casino Credit Department, we provide impeccable service to our patrons around the clock in a fast-paced environment. If you are interested in becoming a part of this dynamic operation and learning the multiple facets of the intriguing casino credit business, we would like to meet with you!

Job Responsibilities
Handle credit requests for patrons in a fast-paced, 24/7 environment.
Assist in conducting third-party due diligence/credit reports as part of the credit review process.
Communicate and exchange information with various casinos globally.
Work collaboratively with different departments in the property including International Marketing, Cage, Collections, Compliance and others.
Commitment to a culture of compliance.
Maintain credit files in accordance with departmental procedure.

JOB REQUIREMENTS

Possess a Bachelor Degree or Diploma holders with relevant working experience are welcome
Able to work independently and as a team
Positive learning attitude with an eye for detail
Proficient in both English and Chinese (Oral and written)
Able to work on monthly rotating shifts

 

Guest Service Agent wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Guest Service Agent – Front Office
Job no: 492820
Work type: Full-Time
Location: Marina Bay Sands
Categories: Concierge / Front Office
Job Responsibilities

Front Office
Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
Handle room check out including regular checkout, express checkout and video checkout.
Handle cashiering activities including paid-outs, foreign currency exchange, and encashment of travelers’ cheques.

Promote the different categories of guest rooms and MBS operated F&B outlets and offerings.
Familiarize with the local community and stay updated with major events in town to provide appropriate recommendations to guests to enhance their stay in MBS and Singapore.
Maintain close liaison with all other departments to have a good understanding the operational flow to ensure seamless guest experiences.
Monitor activities in the hotel lobby and report any suspicious characters, items or/and activities to the Front Desk Manager.
Perform administrative duties including reports compilation and generation, updating of the system.
Perform any other duties and responsibilities as and when assigned by Management.
Additional tasks to Front Office

Attend to guests upon their arrival at the entrances before the security checks handling their inquiries and responding to their needs
Manage the queue at the entrance by directing the guests to the different designated queues and engaging/ interacting with the guests during the wait to enhance the guest experience at the Casino entrance
Monitor activities at the Casino Entrance and report any suspicious characters, items or/and activities to Security
Handle guests’ complaints and feedback and escalate to higher management if necessary
Provide assistance to guests at the levy kiosks

JOB REQUIREMENTS

Education & Certification

Minimum GCE ‘N’ or ‘O’ Levels.
Qualifications in Hospitality Management from a recognized institution is an added advantage.
Experience

At least 1 year of experience in the same capacity or any other hospitality related capacity
Competencies

Strong customer service and communication skills.
Good command in spoken and written English is essential and any additional languages is an added advantage.
PC Literacy and good typing skills.
Good team player, ability to work with minimal supervision and meticulous
Have impeccable follow-through; and “Can Do” attitude and mindset.
Be willing to work any day and any shift
Well-groomed and professional disposition.
Willingness to work on rotating shifts, weekends and public holiday

Casual Labour wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Casual Labour – Visitor Services Agent (Museum)
Apply nowJob no: 492459
Work type: Casual
Location: Marina Bay Sands
Categories: Museum
Job Responsibilities

Providing excellent customer service to visitors at all times, with ensuring the smooth running of daily operations of the museum
Proactively assisting and interacting with visitors, and increasing the awareness of all exhibitions
Assist in the exhibition galleries to provide visitors with information and safeguarding artifacts
Actively promote ticketing packages/ sales at the main admission area
Project a professional image of the museum at all times, both verbally and appearance-wise

JOB REQUIREMENTS

Education & Certification

Entry level (min GCE O’ level) and good proficiency in English
No experience required as training will be provided
Excellent guest relations and communication skills
Have a well-groomed and professional appearance
Willing and able to work on shifts, weekends, and public holidays

 

Service Specialist (WALK IN INTERVIEW) wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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No work experience required as training will be provided.

Alternatively, Walk-In to:
TalentHub
10 Bayfront Avenue, Level 1
Mon to Fri 10am – 6pm

Hotel Operations – Service Specialist (Cross Functional Programme)
Apply nowJob no: 492420
Work type: Full-Time
Location: Marina Bay Sands
Categories: Front Of House, General Services, Concierge / Front Office, Transportation
Looking for a challenge and keen to work in a 5 Star Hotel?

We are looking for people like you!

Join us in a flexible scheme where you can choose 2 of the following positions that you would like to work in!
F&B Assistant Service Attendant (7am – 11am)
Housekeeping Guest Service Agent (12pm – 4pm)
Front Office Guest Service Agent (12pm – 4pm)
Valet Driver (5pm – 9pm)
Bellhop (5pm – 9pm)

 

Bellhop wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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Marina bay sands hotel Singapore
Marina bay sands hotel Singapore

Job no: 492326
Work type: Full-Time
Location: Marina Bay Sands
Categories: Concierge / Front Office
JOB SCOPE

Handle luggage including long-term/short-term storage for both arriving and departing guests with the support of luggage handling equipment such as birdcage trolley. This includes proper handling, tagging, recording, storage and delivery of luggage.
Rotate to perform duties at the curb and work closely with Bell Captain and Supervisor at the driveway to ensure seamless arrival and departure guest experience.
Deliver incoming items to the guestrooms at the request of Guest Services Dispatcher/Supervisor/Captain or/and guests.

Maintain the tidiness and cleanliness of the luggage rooms and luggage trolleys.
Attend to basic guest enquiries pertaining to tourist information.
Sort and deliver the requested daily newspapers to all VIP rooms, suites and scheduled rooms.
Direct/Relay guest requests and queries to the appropriate department for follow up.
Work closely with other departments to provide unforgettable memories for our guests.
Perform any other duties and responsibilities as and when assigned by the Management.
JOB REQUIREMENT

Prior experience in the same capacity is an advantage.
Minimum secondary education
Excellent guest relations, and communication skills
Candidates must have a fair command of spoken and written English
Well-groomed and professional disposition

 

VIP Services Executive wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

VIP Services Executive (Call Centre)
Apply nowJob no: 492287
Work type: Full-Time
Location: HarborFront Office
Categories: Call Center
Job Responsibilities

Verify guest booking forms from Branch Offices and work with International Marketing Operations, Hotel and VIP Services to ensure all guest requirements and arrangements are met
Hand over tasks and responsibilities to the VIP Call Centre for action & execution
Assist and follow up with any ad-hoc travel or booking arrangements where necessary
Perform all tasks in accordance with Marina Bay Sands policies and procedures, and in compliance to the respective local laws and regulations

Support & maintain a strong network with Marina Bay Sands overseas offices by communicating information on players, events and promotions on a regular basis and to ensure Junket and premium players are catered for in every way upon their arrival
Report to Supervisor on all matters during the shift
Job Requirements
High School Degree or College education will be advantageous
Minimum 2 years working experience in customer service in the hospitality industry
Possesses excellent communication skills and telephone mannerism
Preferred experience in Call Centre, Front office, Travel Agency
Proficiency in Microsoft Office applications is essential
Ability to perform rotating shift work including midnight shift and work on public holidays and weekends
Fluency in English plus one Asian language, ideally Mandarin language due to the different nationalities of our guests and internal staff who are mainly from North Asia
Please note the role will be based at our call centre office at Harbourfront

We regret that only shortlisted candidates will be notified

VIP Services Coordinator wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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marina bay sands hotel Singapore
marina bay sands hotel Singapore

Job no: 493061
Work type: Full-Time
Location: HarborFront Office
* Attend to Casino patron enquiries and requests through emails and/or voices ensuring their needs are attended to timely and professionally

* Handle patron queries and provide accurate information. As well as, conduct follow up with patron and/or internal stakeholder and respond accordingly
 
* Communicate information on patrons’ events and promotions on a regular basis with our Branch Offices to ensure casino patron are catered for in every way upon their arrival and departure
 
* Respond to all patrons or internal stakeholders in a highly professional manner, including ensuring all reservation of rooms; flight and attraction ticket; limousine arrangement

* Verify guest booking forms from Branch Offices and work with International Marketing Operations, Hotel and VIP Services to ensure all guest requirements and arrangements are met

* Escalate promptly request that your beyond your empowerment level to Paiza Services Executives

* Perform all tasks in accordance with Marina Bay Sands policies and procedures, and in compliance to the respective local laws and regulations

* Report to Supervisor on all matters during the shift

* Deliver a professional, prompt and high quality service experience to patron or internal stakeholder over the phone and/or email while maintaining the hotels brand standards and departmental KPI

JOB REQUIREMENTS

* Possesses excellent communication skills and telephone mannerism

* Proficiency in Microsoft Office applications is essential

* Please note the role will be based at our Call Centre office at Harbourfront

 

Casual Labour wanted by Marina bay sands – Singapore

marina bay sands hotel Singapore

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Casual Labour – AV Crew ( Audio/Lighting/Rigging/Video)
Apply nowJob no: 493245
Work type: Casual
Location: Marina Bay Sands
Categories: General Services
Job Responsibilities

To setup, stand by, operate & tear down or services assigned in event production and service orders by departments

Education & Certification

Willing to work in odd & long hours.
Experience

Minimum 1 year experience in handling
Competencies

Preferably with work at height and MEWP /fork lift license.