Sales Executive wanted at Marriott regional office – Singapore

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Job Number 18001W6F
Job Category Sales and Marketing
Location Singapore Regional Office, Singapore
 
Schedule Full-time
Position Type Non-Management/Hourly

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A Full Time position based at the Lead Prospecting Center Singapore, prospect New Customers / New Business Opportunities to build a strong & diverse account base through telemarketing efforts.
Sales Executive will need to perform 50 qualified calls a day to find Group/catering business opportunity and then send the lead to Marriott hotels.
 
CANDIDATE PROFILE
 
Skills and Competencies
Fluent spoken and written English
Sales personality, ability to work under stress,
Strong prospecting skill, not to give up easily on the prospecting process.
Strong communication skills, ability to identify potential and act on buying signals
Strong negotiation skills

Strong customer development and relationship management skills.
Quick learning ability to familiar with Marriott hotel product, including hotel location, hotel facility, selling points, etc.
Responsible for personal goals and team goals
Good team player to bring in good impact to the team
Computer knowledge in Microsoft applications

CORE WORK ACTIVITIES

Perform a high volume of B2B outbound calls to prospecting new accounts and new group/catering business for Marriott hotels.
Follow up all the leads with hotels and customers to confirm the business
Expand the client base /database via telemarketing.
Work with assigned database to achieve sales goal: Revenue goal, number of leads, call number
Ad Hoc task to support Marriott hotels in their need period

Technical Support Analyst wanted at Marriott regional office

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Number 18001TRL
Job Category Information Technology
Location Singapore Regional Office
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly
 
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JOB SUMMARY
Manages and is responsible for field support, escalation, issues, quality control and success of all Regional iT Desktop support

Education and Experience
2 year degree from an accredited college/business/technical school (or the equivalent training/education in respective country).
Information Technology related job experience, hospitality experience is beneficial.

Key Stakeholders

Continent & Regional iT team
Regional team
Project/Property Owners and their team
Property Management (Pre-Opening teams, Executive Committee and Guidance Team, GM, DOF & Property Systems Manager)
Corporate iT Tier in particular Tier 2,3 support
Key Vendors
Area / Corporate Business Partners

CORE WORK ACTIVITIES

Managing Projects and Priorities
Tier-1 Support on technical infrastructure implemented at the Company Managed Office and Hotels, including but not limited to: Email, Desktops, Laptops, and Servers, LAN infrastructure, OS Software, Business Application Systems, High Speed Internet and Guest Facing technologies.
Escalate to Corporate helpdesk and/ or vendor helpdesk as needed.

Managing Key Stakeholders Expectation
Ensuring problems logged on the support website are correctly reported, routed, escalated, tracked and resolved as soon as possible.
Keeping the business clients informed of the statuses at appropriate intervals. Take initiative wherever possible.
Offering technical advice to business clients on technology procurement, best practices and provide local customized documentation as needed, respond to problems and enhancement requests in a timely manner.
Providing on the spot/ad hoc training, document procedures and organize external vendors to undertake training as applicable.

Managing Key Process/Documentation
Updating/maintenance region-wide email distribution / Skype distribution lists.
Conducting random checks of the MIGFS website to ensure that the technology inventory and information is current.
Maintenance of filing system from AP iT perspective.
Keeping the SYSAID system clean and up to date.

Senior Safety Manager wanted by Marriot regional office – Singapore

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Senior Manager, Fire Protection & Life Safety
Job Number 18001MGH
Location Singapore Regional Office, Singapore

As a member of Asia Pacific (AP) Fire Protection & Life Safety (FLS), is responsible for insuring compliance of fire protection standards for all Lodging Brands and products in APEC (Asia Pacific excluding China), including new builds, conversions/acquisitions, re-positioning, and renovations in order to provide a superior level of life safety and protection to our guests, associates, and assets from the perils of fire, natural disasters, and terrorism. Provide oversight and leadership to direct reports as they work toward insuring compliance. Provide project management and life safety expertise to ensure compliance with the standards through the design and construction of new and converting hotels. Provide support on tracking 3rd party FLS audits which occur annually in operating hotels. This position will be based in Singapore.

Scope
Number of Direct Reports – 1-2
Titles of Direct Reports – Fire Protection Specialist and Fire Protection Engineers
Number of FTEs – approx. 1
Budget Responsibilities – yes
Expected Contributions and Responsibilities
Responsible for delivery of high quality engineering support services to business units within Global Design, Lodging, Development, Operations, Brand, Lodging Engineering, Risk Management, Ownership Franchise Services and various other Marriott businesses.

Act as a liaison to insurance companies, code officials, architects, owners, consultants.
Responsible for recruiting, coaching, training and developing staff to perform their defined duties. Provide performance feedback and evaluation, and career development to direct reports.
Make decisions for complex fire protection and life safety issues and when necessary, refer AP FLS Director for support.
Direct adaptations and modifications throughout design process and installation of systems.
Discuss with supervisor and team members fire protection and life safety issues or problems that have high financial impact.
Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Regularly monitor customer satisfaction and take personal responsibility to ensure it. Follow through with customer inquiries, requests, and complaints in a timely fashion.
Develop and maintain independent relationships with customers; anticipate needs of customers; negotiate work deliverables and timing for small initiatives.
Communicate orally and in writing with customers.
Work efficiently and effectively with minimal supervision.
Assist in the building of team core values of integrity, accountability, respect, and value.
Remain current with emerging technologies, national codes and best methods for automatic sprinkler systems, fire alarm systems, life safety, and smoke control.
Provide FLS support to operating hotels on a weekly basis. To include support on 3rd party FLS audits which properties undertake annually.
Specific Expected Contributions
Help manage (owned, managed, and franchised) new build and conversion projects in AP region.
Manage internal and external resources for projects.
Supervise a staff of fire protection engineers and technicians.
Conduct performance evaluations (LPP) for direct reports.
Review and approve expense reports for direct reports.
Routinely interacts with franchisees, building owners, clients, customers, officials, contractors, and others.
Lead project meeting and makes presentations relating to projects.
Lead internal teams to complete work.
Verify completion of projects.
Communicate on a regular basis with the AP FLS Director.
Perform design reviews for egress, building construction, automatic sprinkler, fire alarm, and mechanical smoke control systems to ensure compliance of Marriott standards, system performance, equipment selection, constructability, maintainability, building code conformance, and sequencing.
Provide construction support services including fire protection system project control functions (change-order analysis and schedule impacts), cost reduction analysis, submittal reviews, mid-construction site review and report, transition planning (construction to operations), and acceptance testing.
Tracks project schedules and construction documents.

Skill Requirements
Basic to working knowledge of construction means and methods, facilities operations, and contracting.
Strong problem solving capabilities; ability to search beyond traditional boundaries.
Extensive writing skills required.
Excellent interpersonal skills which must include ability to speak in public, negotiate, explain fire protection concepts, and enforce standards while strengthening relationships, occasionally under pressure.
Ability to develop new processes to increase effectiveness and efficiencies.
Excellent management and supervisory skills.
Good working knowledge of MS Word, MS Excel, and MS Outlook.
High degree of initiative, personal responsibility and integrity
Ability to work effectively in a collaborative work environment.
Willingness to share knowledge openly and assist others as necessary.
Willingness to travel extensively (approximately 50%).

Specific Candidate Profile
BS, Fire Protection Engineering or equivalent experience.
Fundamentals of Engineering or Professional Engineering license preferred.
5 yrs. minimum of fire department experience preferred.
Minimum of 5 years progressive experience in fire protection.
Fluent in multiple languages is recommended.