Server wanted at Merchant court hotel – Singapore

Merchant court hotel Singapore

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Merchant court hotel Singapore
Merchant court hotel Singapore

Server (Ellenborough Market Cafe)
Primary Location: Singapore-Singapore-Swissotel Merchant Court

Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
 
To consistently offer professional, friendly and engaging service
To assist guests regarding menu items in an informative and helpful way
To follow outlet policies, procedures and service standards
To have full knowledge of beverage lists and promotions
To have full knowledge of all menu items, garnishes, contents and preparation methods
To follow all safety and sanitation policies when handling food and beverage
 
Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Previous service experience an asset
Previous point of sale system experience an asset, but not required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Closing Date: 10.Aug.2018, 4:59:00 AM
Job Number: SMC00250

commis 1 chef wanted by Merchant court hotel – Singapore

Merchant court hotel Singapore

APPLY HERE

Merchant court hotel Singapore
Merchant court hotel Singapore

Commis 1 (Ellenborough Market Cafe Kitchen)
Primary Location: Singapore-Singapore-Swissotel Merchant Court
Employee Status: Regular
“Quality in Life”
Swissôtel Hotels & Resorts is a distinctive group is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissôtel Merchant Court, Singapore is a luxury hotel ideally located close to entertainment and dining hotspots such as Clarke Quay, Boat Quay and Chinatown. The close proximity of the MRT to the hotel makes Orchard Road, Raffles City, all major tourist attractions and the financial hub at Raffles Place, within easy reach.

The 476 guest rooms and suites cater to the needs of the most discerning travellers. The Swiss Executive floors offer luxurious rooms and suites and the Swiss Executive Lounge provides additional luxury and exclusivity. Facilities includes an idyllic pool area with water-slides, an outdoor Jacuzzi, two award-winning restaurants and one lobby bar, a 24 hours Fitness Centre, Pürovel Spa & Sport, a column-less ballroom and seven function rooms.

We invite you to be part of the dynamic team!

Commis Chef

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
• To prepare and service all food items for a la carte andor buffet menus according to hotel recipes and standards
• To actively share ideas, opinions & suggestions in daily shift briefings
• To maintain proper rotation of product in all chillers to minimize wastage/spoilage
• To ensure storeroom requisitions are accurate
• To have full knowledge of all menu items, daily features and promotions
• To ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• To follow kitchen policies, procedures and service standards
• To follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to work in a dynamic environment. In addition, the candidate should possess:

• Previous experience in the culinary field required
• Journeyman’s papers or international equivalent an asset
• DiplomaCertification in a Culinary discipline an asset
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Swissôtel Hotels & Resorts
Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your resume to by clicking “Apply Online”.

Swissôtel is an Equal Opportunity Employer.

Job Level: Colleague
Schedule: Full-time
Shift: Rotating / Shift Work
Travel: No
Closing Date: 14.Jul.2018, 4:59:00 PM
Job Number: SMC00517

Commis 3 chef wanted by Merchant Court hotel – Singapore

Merchant court hotel Singapore

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Merchant court hotel Singapore
Merchant court hotel Singapore

Job Description – Commis 3 (Blue Potato Kitchen) (SMC00722)
Commis 3 (Blue Potato Kitchen)
Primary Location: Singapore-Singapore-Swissotel Merchant Court
Employee Status: Regular
 
“Quality in life”
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
 
Commis Chef
 
Summary of Responsibilities:
 
The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
• To prepare and service all food items for a la carte andor buffet menus according to hotel recipes and standards
• To actively share ideas, opinions & suggestions in daily shift briefings
• To maintain proper rotation of product in all chillers to minimize wastage/spoilage
• To ensure storeroom requisitions are accurate
• To have full knowledge of all menu items, daily features and promotions
• To ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• To follow kitchen policies, procedures and service standards
• To follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to work in a dynamic environment. In addition, the candidate should possess:

• Previous experience in the culinary field required
• Journeyman’s papers or international equivalent an asset
• DiplomaCertification in a Culinary discipline an asset
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

Closing Date: 14.Jul.2018, 4:59:00 PM
Job Number: SMC00722

Server wanted by Merchant court hotel – Singapore

Merchant court hotel Singapore

APPLY HERE

Merchant court hotel Singapore
Merchant court hotel Singapore

Server
 
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
 
• To consistently offer professional, friendly and engaging service
• To assist guests regarding menu items in an informative and helpful way
• To follow outlet policies, procedures and service standards
• To have full knowledge of beverage lists and promotions
• To have full knowledge of all menu items, garnishes, contents and preparation methods
• To follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display “Quality in Life” and work in a dynamic environment. In addition, the candidate should possess:

• Previous service experience an asset
• Previous point of sale system experience an asset, but not required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within agrowing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your resume to by clicking “Apply Online”.
Swissôtel is an Equal Opportunity Employer.

Job Level: Colleague
Schedule: Full-time
Shift: Rotating / Shift Work
Travel: No
Closing Date: 14.Jul.2018, 4:59:00 PM
Job Number: SMC00006

Guest Services Agent wanted by Merchant court hotel – Singapore

Merchant court hotel Singapore

APPLY HERE

Merchant court hotel Singapore
Merchant court hotel Singapore

Guest Services Agent
Primary Location: Singapore-Singapore-Swissotel Merchant Court
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

To consistently offer professional, friendly and engaging service
To greet, check in and settle guest accounts while ensuring all service standards are followed
To assist guests regarding hotel facilities in an informative and helpful way
To follow Front Office department policies, procedures and service standards
To follow all safety policies
Other duties as assigned
 
Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display “Quality in Life” and work in a dynamic environment. In addition, the candidate should possess:

Previous customer related experience an asset
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Ability to work rotating shifts including night shift
Frequent standing and walking throughout shift

Closing Date: 26.Jul.2018, 4:59:00 AM
Job Number: SMC00713

Director of Revenue wanted by Merchant court hotel – Singapore

Merchant court hotel Singapore

APPLY HERE

Merchant court hotel Singapore
Merchant court hotel Singapore

Director of Revenue Management & Distribution
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

Reporting to the General Manager with dotted line to Director of Sales and Marketing, the Director of Revenue Management & Distribution is responsible for driving incremental revenue and profit for the hotel using a rational, disciplined decision-making process while managing risk under current and anticipated market conditions. Implement effective revenue management practices for guest rooms, Food & Beverage, Catering Sales and Spa.
Maximizing room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein
Continual analysis of changing channel distribution models and the impact on consumer booking trends

Optimizing hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
Lead the RM Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel
Monitor transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly
Complete all rooms and revenue forecasting to accurately project unconstrained demand
Fully utilize the Revenue Optimization Cycle of the myRPMS/IDeaS system, to ensure that the appropriate overrides are in place, special events are accurately loaded, and the sharing of knowledge with the system in maintained
Work with RM Team to determine unconstrained demand and maintains the data within the DAS, both future and historical
Work with DOSM and Sales Team members to encourage strategic selection of the right piece of business, in keeping with FRHI guidelines
Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace
Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
Chairs and prepares materials for the weekly Revenue Management Meetings and follows the FRHI guidelines for meeting content
Prepares revenue updates as required by the RM Team
Ensure a clean and safe working environment in accordance to health regulations and the hotel’s health and safety program
Adhere to all FRHI Environmental policies and procedures

Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
Minimum 3 years experience in a related area
Independent and self reliant
Communication and Influencing skills
Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
Comfortable in discussion forums; able to represent ideas succinctly and convincingly
Proven experience in analysis and problem solving required
Team building skills and proven track record is essential
Self-study and independent work ethics are required
Highly organized with the ability to manage multiple priorities under time constraints is vital to the success of this individual
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word
Knowledge of FRHI Sales & Property Management automation including Opera Property Manager System, Opera Central Reservation System, OXI Interfaces, Opera Sales & Catering, and myRPMS/IDeaS are an asset
Fluent in English

Closing Date: 12.Jul.2018, 4:59:00 AM
Job Number: SWI01131

Junior Sous Chef wanted by Merchant court hotel – Singapore

Merchant court hotel Singapore

APPLY HERE

Merchant court hotel Singapore
Merchant court hotel Singapore

Junior Sous Chef (Pastry)
Primary Location: Singapore-Singapore-Swissotel Merchant Court
The main responsibilities and tasks of this position are as listed below, but not limited to these:

To consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
To ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
To conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef
To ensure all kitchen colleagues are aware of standards & expectations
To liaise with the Outlet Chef to keep open lines of communication regarding guest feedback
To maintain proper rotation of product in all chillers to minimize wastage/spoilage
To have full knowledge of all menu items, daily features and promotions
To ensure the cleanliness and maintenance of all work areas, utensils, and equipment
To follow kitchen policies, procedures and service standards
To follow all safety and sanitation policies when handling food and beverage
Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to work in a dynamic environment. In addition, the candidate should possess:

Previous leadership experience in the culinary field an asset
Journeyman’s papers or international equivalent required
Diploma Certification in a Culinary discipline an asset
Computer literate in Microsoft Window applications an asset
Strong interpersonal and problem solving abilities
Closing Date: 12.Jul.2018, 4:59:00 PM
Job Number: SMC00745

Concierge wanted by Merchant Court hotel – Singapore

Merchant court hotel Singapore

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Merchant court hotel Singapore
Merchant court hotel Singapore

Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

To take charge of the overall daily operation of the Concierge, Bell desk and Front Driveway
To ensure information on tours, attractions, maps, dining and place of interest on display are up to date
To consistently offer professional, friendly and engaging service
To assist guests with mail, messages, and any plans or arrangements they require during their stay
To supervise and provide guidance to Bell Desk team members includes conducting trainings
To assist guests regarding hotel facilities in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Previous concierge and bell desk related experience an asset
Must possess a professional presentation
Must possess outstanding guest services skills and sophisticated verbal & written communication skills
Computer literate in Microsoft Window applications an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting

Shift: Rotating / Shift Work
Travel: No
Closing Date: 06.Jul.2018, 4:59:00 AM
Job Number: SMC00634

Director of catering sales wanted by Merchant court hotel – Singapore

Merchant court hotel Singapore

APPLY HERE

Merchant court hotel Singapore
Merchant court hotel Singapore

Director of Catering Sales
Assists in producing the Annual S&M/Revenue Plan
Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objective are achieved
Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase rate
Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, governments / embassies and professional associations with local, domestic and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications

Monitor key government accounts
Oversees the selling and servicing of C&B business
Co-ordinate the development of all promotional material for C&B
Monitors competitor activities and conduct market research
Maintains close liaison with Corporate Sales Team to ensure we leverage on each other strength.
Attend majors’ related functions to promote sales for the hotel, Wedding Fairs in competitors Hotels.

Under the guidance of your superior, directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan
Produces monthly Sales & Expenses reports and forecasts
Meets with guests from major producers / organizers of big events staying in the hotel to ensure customer satisfaction
Establishes and continuously updates mailing lists
Attend major sales/ PR related functions within the hotel
From time to time (every three months) to recommend and review C&B menus with Executive Chef.
Utilize clients’ feedbacks and provide recommendation to F&B/banquet operation & Exco on new set up trends – ongoing.
Discuss with Banquet Operation/F&B and Executive Chef on a weekly basis on service improvement and competitors creativities and trends.
Develop & foster close and positive rapport with the public, guests, clients and members of the trade
Meets with guests from major producers / organizers of big events staying in the hotel to ensure customer satisfaction
Establishes and continuously updates mailing lists & database are accurate.
Provide ongoing sales direction to subordinate staff by implementing the joint call program and providing guidance and direction on the development and execution of customer interviews and action plans.
Promote the hotel as often as possible through entertaining, conducting, site inspections, presentations, etc. of the hotel.
Offer the suggestions to Director of Sales & Marketing and Marketing Communications to promote hotel effectively and efficiently both domestically or internationally and all productions do meet with the requirement of Swissotel standard and specifications.
Provide after-sales service and in particular to ensure all guests complaints brought to management’s attention and communicate with the respective departments if necessary for proper handling. Ensure that all complaints are reviewed; investigated and follow-up action is initiated.

Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Knowledge of and skilled use of PC and Windows-base software.
Working knowledge of Opera System preferred.
Minimum 5 years of related experience with 2 years of experience in similar capacity with demonstrated track records.
Diploma holder or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting.

Closing Date: 05.Jul.2018, 4:59:00 AM
Job Number: SMC00719

Sales Coordinator wanted by Merchant Court hotel – Singapore

Merchant court hotel Singapore

APPLY HERE

Merchant court hotel Singapore
Merchant court hotel Singapore

Sales Coordinator
Primary Location: Singapore-Singapore-Swissotel Merchant Court
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

Ensure that all administration work related to Sales Department (priority) is handled with efficiency, accuracy, in a timely manner and meet all dealings without excuse.
Attend to walk-in enquiries and conduct site inspection.
Keep clients advised of latest information regarding hotel’s development.
Keep well informed and well coordination about he operations especially in essential departments (Front Office, Concierge, Security, Engineering, Housekeeping, F&B, Banqueting etc).
In the absence of the Sales Manager, ensure all incoming correspondence and telephone enquiries are handled with efficiency.
To assist in preparation of S&M in-house and corporate events.
To perform new duties as and when assigned.

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Proficiency in Microsoft Word, Excel and PowerPoint.
Previous PMS experience an asset.
1 -2 years relevant experience in service/hospitality industry.
Excellent, polite and persuasive communications skills.
Highly responsible & reliable.
Ability to work well under pressure in a fast paced environment and meet deadlines.
Ability to work cohesively with fellow colleagues as part of a team.

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

Travel: Yes, 10 % of the Time
Closing Date: 02.Jul.2018, 4:59:00 AM
Job Number: SMC00720