Accountant – JW Marriott Hotel Singapore South Beach

marriott hotel logo

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marriott hotel logo
marriott hotel logo

Job Description
Posting Date Aug 05, 2020
Job Number 20043753
Job Category Finance and Accounting
Location JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

 

Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.

 

 

CANDIDATE PROFILE

 

 

Education and Experience

• 4-year bachelor’s degree in Finance and Accounting or related major; no work experience required.

 

CORE WORK ACTIVITIES

 

 

Managing Work, Projects, and Policies

• Coordinates and implements accounting work and projects as assigned.

• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.

• Complies with all applicable laws related to fraud and collection procedures.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

• Balances credit card ledgers.

• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

 

 

Maintaining Finance and Accounting Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

• Maintains a strong accounting and operational control environment to safeguard assets.

• Completes period end function each period.

• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

 

 

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Demonstrates knowledge of return check procedures.

• Demonstrates knowledge of the Gross Revenue Report.

• Demonstrates knowledge and proficiency with write off procedures.

• Demonstrates knowledge and proficiency with consolidated deposit procedures.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

 

 

Additional Responsibilities

 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Demonstrates personal integrity.

• Uses effective listening skills.

• Demonstrates self confidence, energy and enthusiasm.

• Manages group or interpersonal conflict effectively.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Manages time well and possesses strong organizational skills.

• Presents ideas, expectations and information in a concise, well organized way.

• Uses problem solving methodology for decision making and follow up.

• Makes collections calls if necessary.

Assistant Financial Controller – W Singapore – Sentosa Cove

W hotel SIngapore

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W hotel SIngapore
W hotel SIngapore

Job Description
Posting Date Aug 27, 2020
Job Number 20048629
Job Category Finance and Accounting
Location W Singapore – Sentosa Cove, Lot 1412N Muklim 32, Singapore, Singapore, Singapore VIEW ON MAP
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

JOB SUMMARY

 

The Assistant Financial Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.

 

CANDIDATE PROFILE

 

Education and Experience

• 4-year bachelor’s degree in Finance and Accounting or related major;

 

 

CORE WORK ACTIVITIES

 

Assisting in Management of Accounting Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees internal, external and regulatory audit processes.

• Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.

• Celebrates successes by publicly recognizing the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees.

• Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).

• Ensures employees establish and maintain open, collaborative relationships within their team.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Ensures property policies are administered fairly and consistently.

• Utilizes an “open door” policy.

• Solicits employee feedback.

 

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

• Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.

• Reconciles balance sheet.

• Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.

• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).

• Ensures account balances are supported by appropriate documentation in accordance with SOPs.

• Reviews audit issues and makes corrections as necessary.

• Ensures property permits, licenses and if applicable vendor contracts are current.

• Leverages centralized accounting processes and shared services.

 

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.

 

Proving Financial Information and Guidance to Others

• Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.

• Attends critique meetings to review information with management team.

• Advises the Director of Finance on existing and evolving operating/financial issues.

• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.

• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

 

Maintaining Finance and Accounting Goals

• Submits reports in a timely manner, ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

• Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.

Accountant – The St. Regis Singapore

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Job Number 20023140
Job Category Finance and Accounting
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Supports the day-to-day execution of general ledger impacted processes|
including support to clients as they work with and understand these processes.
Performs accounting functions specifically in the areas of account balancing|
ledger reconciliation| reporting and discrepancy resolution.

CANDIDATE PROFILE

Education and Experience

• Degree in Finance and Accounting or related major

CORE WORK ACTIVITIES

Managing Work| Projects| and Policies

• Coordinates and implements accounting work and projects as assigned.

• Coordinates| implements and follows up on Accounting SOP audits for all
areas of the property.

• Complies with all applicable laws related to fraud and collection
procedures.

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Analyzes information and evaluates results to choose the best solution and
solve problems.

• Compiles| codes| categorizes| calculates| tabulates| audits| or verifies
information or data.

• Balances credit card ledgers.

• Verifies contracts for groups and performs credit reference checks for
direct billed groups if necessary.

Maintaining Finance and Accounting Goals

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Develops specific goals and plans to prioritize| organize| and accomplish
your work.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Maintains a strong accounting and operational control environment to
safeguard assets.

• Completes period end function each period.

• Provide direction and assistance to other organizational units regarding
accounting and budgeting policies and procedures| and efficient control and
utilization of financial resources.

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues| products| systems| and
processes.

• Demonstrates knowledge of return check procedures.

• Demonstrates knowledge of the Gross Revenue Report.

• Demonstrates knowledge and proficiency with write off procedures.

• Demonstrates knowledge and proficiency with consolidated deposit procedures.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to
program| write software| set up functions| enter data| or process information.

• Uses relevant information and individual judgment to determine whether
events or processes comply with laws| regulations| or standards.

Leading Accounting Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Motivates and provides a work environment where employees are productive.

• Imposes deadlines and delegates tasks.

• Provides an |open door policy| and is highly visible in areas of
responsibility.

• Understands how to manage in a culturally diverse work environment.

• Manages the quality process in areas of customer service and employee
satisfaction.

Managing and Conducting Human Resources Activities

• Interviews| selects and trains employees.

• Appraises employee’s productivity and efficiency for the purpose of
recommending promotions or other changes in status.

• Follows progressive discipline procedures as appropriate.

• Provides for the safety and security of the employees or the property.

• Monitors employee attendance and records absences/tardiness.

• Helps direct supervisors to achieve their own development goals.

• Conducts annual performance appraisal with direct reports according to
Standard Operating Procedures.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Demonstrates personal integrity.

• Uses effective listening skills.

• Demonstrates self confidence| energy and enthusiasm.

• Manages group or interpersonal conflict effectively.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Manages time well and possesses strong organizational skills.

• Presents ideas| expectations and information in a concise| well organized
way.

• Uses problem solving methodology for decision making and follow up.

• Makes collections calls if necessary.

_

Account Director – W Singapore – Sentosa Cove

APPLY HERE

Job Number 20020171
Job Category Sales and Marketing
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Provides total account management support for assigned property accounts.
Executes the overall account strategy for assigned accounts to generate and
maximize business for the property. Applies the principles of strategic
account management. Partners with Sales and Marketing leadership| and the
property Leadership team| to develop a comprehensive strategic plan to grow
market share from assigned accounts. As an Account Manager| develops strong
partnerships with buyers for the purpose of penetrating and growing market
share and driving sales for hotel. Focuses specifically on growing market
share from transient and group revenue. Dependent on the size of the property|
the position may also provide day-to-day supervision of Account Sales
associates.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Maximizing Revenue & Managing Profitability

• Develops and implements the overall account strategy for assigned accounts.

• Retains| expands and grows account revenue of existing accounts through
total account penetration| margin management| and implementation of sales and
marketing initiatives.

• Penetrates assigned accounts for group and transient| as well as exploring
opportunities for extended stay and catering sales business.

• Identifies and aggressively solicits new accounts in coordination with any
relevant Sales and Marketing colleagues and Above Property Sales.

• Develops and implements strategic sales plans .

• Builds and strengthens Accounts with existing and new customers| industry
organizations and brand network to enable future bookings. Activities include
sales calls| entertainment| FAM trips| trade shows| etc.

• Understands the overall market dynamics – competitors’ strengths and
weaknesses| economic trends| supply and demand etc. and how to sell to
assigned accounts.

• Identifies emerging business opportunities and risks within assigned
accounts and provide feedback to key stakeholders (i.e. property Leadership).

• Identifies and implements process improvements and best practices.

• Promotes accountability to drive superior business results.

• Achieves account revenue and sales goals as defined by Leadership. Develop
and achieve operating budgets and manage controllable expenses.

• Anticipates and identifies business opportunities and challenges and respond
with a profitable strategy that aligns with overall business direction.

• Increases local penetration of high potential accounts to optimize demand
across all brands and satisfy important property needs.

• Engages in property related events that support the development of existing
and new accounts (e.g.| GM Reception| Concierge Level hospitality| etc).

Managing Sales Activities

• Executes sales strategy to achieve property goals.

• Maintains current business Accounts for new business within accounts.

• Executes designated sales strategies to develop and solicit specific
accounts to achieve revenue goals.

• Includes successful execution of Sales strategies and business processes.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Establishes and maintains accurate and up-to-date customer| account and
opportunity data each account in Opera Sales and Catering to ensure accurate
reporting.

• Executes and supports Customer Service Standards and hotel’s Brand
Standards.

• Participates in and practice daily service basics of the brand (i.e.| MHR
Spirit to Serve Daily Basics| RHR Savvy Service Basics| Courtyard Basics of
the Day).

• Leverages methodologies| technical and business knowledge across the market.

Building Successful Relationships

• Collaborates and engages third parties that are sourced through the
organization for their individual travel or group planning needs.

• Serves as the account’s “local service guarantee” by ensuring that
outstanding service delivery is maintained at every customer touch point|
issues are resolved timely and to the customers’ 100% satisfaction.

• Leverages Above Property Sales and property Leadership to ensure account
saturation | pull-through of account strategies and selling solutions at
the local property level.

• Develops a close working Account with Operations to ensure execution of
strategies at the hotel level.

• Leverages all available sales channels| (e.g.| marriott.com| group and
transient intermediaries| field sales| worldwide reservation offices| etc)| in
an effort to optimize sales revenues.

Providing Exceptional Customer Service

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solutions both prior to| and
during the program/event.

• Acts as the customer’s advocate through understanding account needs and
opportunities.

• Resolves guest issues that arise in the sales process. Brings issues to the
attention of property leadership.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
features and services that best meet their needs and exceed their
expectations| while building a Account and loyalty to the business.

Additional Responsibilities

• Conducts and coordinates site inspections for hotels| as required.

• Performs other duties| as assigned| to meet business needs.

_

Accountant – The St. Regis Singapore

APPLY HERE

Job Number 20023140
Job Category Finance and Accounting
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Supports the day-to-day execution of general ledger impacted processes|
including support to clients as they work with and understand these processes.
Performs accounting functions specifically in the areas of account balancing|
ledger reconciliation| reporting and discrepancy resolution.

CANDIDATE PROFILE

Education and Experience

• Degree in Finance and Accounting or related major

CORE WORK ACTIVITIES

Managing Work| Projects| and Policies

• Coordinates and implements accounting work and projects as assigned.

• Coordinates| implements and follows up on Accounting SOP audits for all
areas of the property.

• Complies with all applicable laws related to fraud and collection
procedures.

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Analyzes information and evaluates results to choose the best solution and
solve problems.

• Compiles| codes| categorizes| calculates| tabulates| audits| or verifies
information or data.

• Balances credit card ledgers.

• Verifies contracts for groups and performs credit reference checks for
direct billed groups if necessary.

Maintaining Finance and Accounting Goals

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Develops specific goals and plans to prioritize| organize| and accomplish
your work.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Maintains a strong accounting and operational control environment to
safeguard assets.

• Completes period end function each period.

• Provide direction and assistance to other organizational units regarding
accounting and budgeting policies and procedures| and efficient control and
utilization of financial resources.

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues| products| systems| and
processes.

• Demonstrates knowledge of return check procedures.

• Demonstrates knowledge of the Gross Revenue Report.

• Demonstrates knowledge and proficiency with write off procedures.

• Demonstrates knowledge and proficiency with consolidated deposit procedures.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to
program| write software| set up functions| enter data| or process information.

• Uses relevant information and individual judgment to determine whether
events or processes comply with laws| regulations| or standards.

Leading Accounting Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Motivates and provides a work environment where employees are productive.

• Imposes deadlines and delegates tasks.

• Provides an |open door policy| and is highly visible in areas of
responsibility.

• Understands how to manage in a culturally diverse work environment.

• Manages the quality process in areas of customer service and employee
satisfaction.

Managing and Conducting Human Resources Activities

• Interviews| selects and trains employees.

• Appraises employee’s productivity and efficiency for the purpose of
recommending promotions or other changes in status.

• Follows progressive discipline procedures as appropriate.

• Provides for the safety and security of the employees or the property.

• Monitors employee attendance and records absences/tardiness.

• Helps direct supervisors to achieve their own development goals.

• Conducts annual performance appraisal with direct reports according to
Standard Operating Procedures.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Demonstrates personal integrity.

• Uses effective listening skills.

• Demonstrates self confidence| energy and enthusiasm.

• Manages group or interpersonal conflict effectively.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Manages time well and possesses strong organizational skills.

• Presents ideas| expectations and information in a concise| well organized
way.

• Uses problem solving methodology for decision making and follow up.

• Makes collections calls if necessary.

_

Accounts Assistant – Singapore Marriott Tang Plaza Hotel

APPLY HERE

Job Number 20016981
Job Category Finance and Accounting
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

The incumbent will be responsible for receiving of goods on food & beverage
and non-food items and ensuring the quality and the quantity received is
adhered to the hotel’s requirements. Updating and maintaining the filing
system including tracing of all correspondences| contracts and license.
Custodian of all legal contracts and licenses. Open and distribute all
incoming mail. Prepare capital expenditures| disposal| and other communication
files. Assist Income Auditor in checking some audit requirements such as cash
discount and open check audit. Preparing and manage gift certificate issuing.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Address guests| service needs in a professional|
positive| and timely manner. Speak with others using clear and professional
language; prepare and review written documents accurately and completely;
answer telephones and emails using appropriate etiquette. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Perform other reasonable job duties as requested
by Supervisors.

_

Account Director – W Singapore – Sentosa Cove

APPLY HERE

Job Number 20020171
Job Category Sales and Marketing
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Provides total account management support for assigned property accounts.
Executes the overall account strategy for assigned accounts to generate and
maximize business for the property. Applies the principles of strategic
account management. Partners with Sales and Marketing leadership| and the
property Leadership team| to develop a comprehensive strategic plan to grow
market share from assigned accounts. As an Account Manager| develops strong
partnerships with buyers for the purpose of penetrating and growing market
share and driving sales for hotel. Focuses specifically on growing market
share from transient and group revenue. Dependent on the size of the property|
the position may also provide day-to-day supervision of Account Sales
associates.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Maximizing Revenue & Managing Profitability

• Develops and implements the overall account strategy for assigned accounts.

• Retains| expands and grows account revenue of existing accounts through
total account penetration| margin management| and implementation of sales and
marketing initiatives.

• Penetrates assigned accounts for group and transient| as well as exploring
opportunities for extended stay and catering sales business.

• Identifies and aggressively solicits new accounts in coordination with any
relevant Sales and Marketing colleagues and Above Property Sales.

• Develops and implements strategic sales plans .

• Builds and strengthens Accounts with existing and new customers| industry
organizations and brand network to enable future bookings. Activities include
sales calls| entertainment| FAM trips| trade shows| etc.

• Understands the overall market dynamics – competitors’ strengths and
weaknesses| economic trends| supply and demand etc. and how to sell to
assigned accounts.

• Identifies emerging business opportunities and risks within assigned
accounts and provide feedback to key stakeholders (i.e. property Leadership).

• Identifies and implements process improvements and best practices.

• Promotes accountability to drive superior business results.

• Achieves account revenue and sales goals as defined by Leadership. Develop
and achieve operating budgets and manage controllable expenses.

• Anticipates and identifies business opportunities and challenges and respond
with a profitable strategy that aligns with overall business direction.

• Increases local penetration of high potential accounts to optimize demand
across all brands and satisfy important property needs.

• Engages in property related events that support the development of existing
and new accounts (e.g.| GM Reception| Concierge Level hospitality| etc).

Managing Sales Activities

• Executes sales strategy to achieve property goals.

• Maintains current business Accounts for new business within accounts.

• Executes designated sales strategies to develop and solicit specific
accounts to achieve revenue goals.

• Includes successful execution of Sales strategies and business processes.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Establishes and maintains accurate and up-to-date customer| account and
opportunity data each account in Opera Sales and Catering to ensure accurate
reporting.

• Executes and supports Customer Service Standards and hotel’s Brand
Standards.

• Participates in and practice daily service basics of the brand (i.e.| MHR
Spirit to Serve Daily Basics| RHR Savvy Service Basics| Courtyard Basics of
the Day).

• Leverages methodologies| technical and business knowledge across the market.

Building Successful Relationships

• Collaborates and engages third parties that are sourced through the
organization for their individual travel or group planning needs.

• Serves as the account’s “local service guarantee” by ensuring that
outstanding service delivery is maintained at every customer touch point|
issues are resolved timely and to the customers’ 100% satisfaction.

• Leverages Above Property Sales and property Leadership to ensure account
saturation | pull-through of account strategies and selling solutions at
the local property level.

• Develops a close working Account with Operations to ensure execution of
strategies at the hotel level.

• Leverages all available sales channels| (e.g.| marriott.com| group and
transient intermediaries| field sales| worldwide reservation offices| etc)| in
an effort to optimize sales revenues.

Providing Exceptional Customer Service

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solutions both prior to| and
during the program/event.

• Acts as the customer’s advocate through understanding account needs and
opportunities.

• Resolves guest issues that arise in the sales process. Brings issues to the
attention of property leadership.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
features and services that best meet their needs and exceed their
expectations| while building a Account and loyalty to the business.

Additional Responsibilities

• Conducts and coordinates site inspections for hotels| as required.

• Performs other duties| as assigned| to meet business needs.

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Accounting Executive (Payroll & General Cashier) – Le Meridien Singapore

APPLY HERE

Job Number 19144241
Job Category Finance and Accounting
Location Le Meridien Singapore| Sentosa| 23 Beach Road| Singapore|
Singapore| Singapore
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Check figures| postings| and documents for accuracy. Organize| secure| and
maintain all files| records| cash and cash equivalents in accordance with
policies and procedures. Record| store| and/or analyze computerized financial
and payroll information. Prepare| maintain| audit| and distribute statistical|
financial| accounting| auditing| or payroll reports and tables. Maintain|
update| create| secure| and archive employee payroll records and files.
Review| verify| and reconcile punches| hours worked| pay adjustments| and
other pay-related information| and post information onto designated records.
Back up transaction files and transmit to payroll system according to company
procedures. Process and/or issue employee paychecks and statements of earnings
and deductions. Compute employee wages and deductions (e.g.| union dues|
insurance| parking| 401k) and enter wages and deductions into payroll system.
Provide information to employees and managers/supervisors on payroll matters|
tax issues| benefit plans| and collective bargaining agreement provisions.
Complete batch adjustments to payroll. Adjust basic settings in time clock
system (e.g.| employee schedule| time clock restrictions) and correct punches.

Follow all company policies and procedures; maintain confidentiality of
proprietary information; protect company assets. Speak with others using clear
and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Move| lift| carry| push| pull| and place objects weighing
less than or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.

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Income Auditor – W Singapore – Sentosa Cove

APPLY HERE

Job Number 19163867
Job Category Finance and Accounting
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Job Summary

Check figures| postings| and documents for accuracy. Record| store| access|
and/or analyze computerized financial information. Control and secure cash and
cash equivalents for property according to cash handling policy and
procedures. Organize| secure| and maintain all files and records in accordance
with document retention and confidentiality policies and procedures. Prepare|
maintain| and distribute statistical| financial| accounting| auditing| or
payroll reports and tables. Audit statistical| financial| accounting|
auditing| or payroll reports and tables. Audit and reconcile all revenue
postings.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; maintain awareness
of undesirable persons on property premises. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets;
protect the privacy and security of guests and coworkers. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests| service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

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Revenue Manager – Le Meridien Singapore

APPLY HERE

Job Number 19163822
Job Category Revenue Management
Location Le Meridien Singapore| Sentosa| 23 Beach Road| Singapore|
Singapore| Singapore
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Maintains the transient rooms inventory for the hotel(s) and responsible for
maximizing transient revenue. The Revenue Manager releases group rooms back
into general inventory and ensures clean booking windows for customers. The
position recommends pricing and positioning of cluster properties. In
addition| the position oversees the inventory management system to verify
appropriateness of agreed upon selling strategies.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Finance and Accounting| Economics| Hotel and Restaurant Management| or related
major; 3 years experience in the revenue management| sales and marketing| or
related professional area.

OR

• 4-year bachelor|s degree from an accredited university in Business
Administration| Finance and Accounting| Economics| Hotel and Restaurant
Management| or related major; 1 year experience in the revenue management|
sales and marketing| or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Analyzes information and evaluates results to choose the best solution and
solve problems.

• Using computers and computer systems (including hardware and software) to
program| write software| set up functions| enter data| or process information.

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Conducts sales strategy analysis and refines as appropriate to increase
market share for all properties.

• Maintains accurate reservation system information.

• Analyzes period end and other available systems data to identify trends|
future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Assists with account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy

• Updates market knowledge and aligns strategies and approaches accordingly.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Attends meetings to plan| organize| prioritize| coordinate and manage
activities and solutions.

• Establishes long-range objectives and specifying the strategies and actions
to achieve them.

• Takes a predetermined strategy and drives the execution of that strategy.

• Demonstrates knowledge of job-relevant issues| products| systems| and
processes.

• Understands and meets the needs of key stakeholders (owners| corporate|
guests| etc.).

• Explores opportunities that drive profit| create value for clients| and
encourage innovation; challenges existing processes/systems/products to make
improvements.

• Provides revenue management functional expertise to cluster general
managers| leadership teams and market sales leaders.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated|
implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda| supporting documentation.

• Communicates proactively with properties regarding rate restrictions and
strategy.

• Manages rooms inventory to maximize cluster rooms revenue.

• Assists hotels with pricing and provides input on business evaluation
recommendations.

• Leads efforts to coordinate strategies between group sales offices.

• Supports cluster selling initiatives by working with all reservation
centers.

• Uses reservations system and demand forecasting systems to determine|
implement and control selling strategies.

• Checks distribution channels for hotel positioning| information accuracy and
competitor positioning.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and
profits.

• Initiates| implements and evaluates revenue tests.

• Provides recommendations to improve effectiveness of revenue management
processes.

• Communicates brand initiatives| demand and market analysis to
hotels/clusters/franchise partners/owners.

• Understands and communicates the value of the brand name as it relates to
franchise partnerships and revenue management opportunities.

• Promotes and protects brand equity.

Building Successful Relationships

• Develops and manages internal key stakeholder relationships in a proactive
manner.

• Acts as a liaison| when necessary| between property and regional/corporate
systems support.

Additional Responsibilities

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Attends staff/forecast/long range meetings as requested by properties.

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