butler-supervisor-hotel-operations-marina-bay-hotel-singapore

JOB TAKEN – MORE JOBS BELOW



Butler Coordinator – The St. Regis Singapore

APPLY HERE

Job Number 19107346
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

As the original house of luxury| St. Regis continues to redefine modern luxury
through service. At the core is the Butler program| an icon to our heritage
and the heart and soul of new luxury. It is high-touch| personalized| creative
and original. It is brought to life by all talent but serving as the primary
face to the program is our Butler team| who are the ultimate luxury
ambassadors.

The Butler provides bespoke experiences and services to fulfill all guest
needs during pre-arrival| check-in| throughout the stay and upon departure| in
partnership with other departments in the hotel operation. This includes
coordinating efforts of Butler Valets| and verifying that other departments
supporting butler services are equipped to meet guest needs.

The Butler is key to building rapport with guests| proactively anticipate
guest needs and acting upon them where possible. While the St. Regis brand is
steeped in history with roots that can be traced back to the early 1900s|
every team member is part of a trailblazing future to redefine modern luxury
through service. The Butler’s success is rooted in a deep passion for service|
uncompromising standards| the ability to anticipate needs and impeccable
interpersonal skills.

You will also be expected to create a safe work place| follow company policies
and procedures| uphold quality standards| and ensure your uniform| personal
appearance| and communications are professional. Butler team members will be
on their feet and moving around (stand| sit| or walk for an extended time) and
taking a hands-on approach to work (move| lift| carry| push| pull| and place
objects weighing less than or equal to 50 pounds without assistance). Doing
all these things well (and other reasonable job duties as requested) is
critical for Butler team members – to get it right for our guests and our
business each and every time.

_

Butler Service Agent – The St. Regis Singapore

APPLY HERE

Job Number 19096398
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Answer| record| log| and process all guest calls| requests| questions| or
concerns. Operate telephone switchboard station. Process guest requests for
wake up calls| screening calls| do not disturb| call forwarding| conference
calls| TDD relay calls| and non-registered guest calls. Advise guest of any
messages received. Monitor busy or unanswered lines| check back with callers
on hold to update status| and offer to take a message. Receive| record| and
relay messages accurately| completely| and legibly. Activate/deactivate guest
room message lights as appropriate. Instruct guests on how to access the
internet; transfer guests with problems to provider|s customer support line.
Test communications equipment to ensure it works properly. Respond to special
requests from guests with unique needs. Contact appropriate individual or
department as necessary to resolve guest call| request| or problem. Follow up
with guests to ensure their requests or problems have been met to their
satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests| service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Stand| sit| or walk for an extended period of
time. Enter and locate information using computers and/or POS systems. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Butler Service Agent – The St. Regis Singapore

APPLY HERE

Job Number 19096398
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Answer| record| log| and process all guest calls| requests| questions| or
concerns. Operate telephone switchboard station. Process guest requests for
wake up calls| screening calls| do not disturb| call forwarding| conference
calls| TDD relay calls| and non-registered guest calls. Advise guest of any
messages received. Monitor busy or unanswered lines| check back with callers
on hold to update status| and offer to take a message. Receive| record| and
relay messages accurately| completely| and legibly. Activate/deactivate guest
room message lights as appropriate. Instruct guests on how to access the
internet; transfer guests with problems to provider|s customer support line.
Test communications equipment to ensure it works properly. Respond to special
requests from guests with unique needs. Contact appropriate individual or
department as necessary to resolve guest call| request| or problem. Follow up
with guests to ensure their requests or problems have been met to their
satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests| service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Stand| sit| or walk for an extended period of
time. Enter and locate information using computers and/or POS systems. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Butler – The St. Regis Singapore

APPLY HERE

Job Number 19079884
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

As the original house of luxury| St. Regis continues to redefine modern luxury
through service. At the core is the Butler program| an icon to our heritage
and the heart and soul of new luxury. It is high-touch| personalized| creative
and original. It is brought to life by all talent but serving as the primary
face to the program is our Residences Butler team| who are the ultimate luxury
ambassadors.

The Residences Butler provides bespoke residential experiences and services to
fulfill Owner needs while living in a branded Residence. For co-located
properties| this includes coordinating and verifying that hotel departments
supporting butler services are equipped to meet Owner needs| too. The Butler
is key to building rapport with Owners| proactively anticipating Owner needs
and acting upon them where possible.

While the St. Regis brand is steeped in history that can be traced back to the
early 1900s| every team member is part of a trailblazing future to redefine
modern luxury through service. The Butler’s success is rooted in a deep
passion for service| uncompromising standards| the ability to anticipate needs
and impeccable interpersonal skills.

You will also be expected to create a safe work place| follow company policies
and procedures| uphold quality standards| and ensure your uniform| personal
appearance| and communications are professional. Butler team members will be
on their feet and moving around (stand| sit| or walk for an extended time) and
taking a hands-on approach to work (move| lift| carry| push| pull| and place
objects weighing less than or equal to 50 pounds without assistance). Doing
all these things well (and other reasonable job duties as requested) is
critical for Butler team members – to get it right for our Owners and our
business each and every time.

_

Butler – The St. Regis Singapore

APPLY HERE

Job Number 19079884
Job Category Rooms and Guest Services Operations
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

As the original house of luxury| St. Regis continues to redefine modern luxury
through service. At the core is the Butler program| an icon to our heritage
and the heart and soul of new luxury. It is high-touch| personalized| creative
and original. It is brought to life by all talent but serving as the primary
face to the program is our Residences Butler team| who are the ultimate luxury
ambassadors.

The Residences Butler provides bespoke residential experiences and services to
fulfill Owner needs while living in a branded Residence. For co-located
properties| this includes coordinating and verifying that hotel departments
supporting butler services are equipped to meet Owner needs| too. The Butler
is key to building rapport with Owners| proactively anticipating Owner needs
and acting upon them where possible.

While the St. Regis brand is steeped in history that can be traced back to the
early 1900s| every team member is part of a trailblazing future to redefine
modern luxury through service. The Butler’s success is rooted in a deep
passion for service| uncompromising standards| the ability to anticipate needs
and impeccable interpersonal skills.

You will also be expected to create a safe work place| follow company policies
and procedures| uphold quality standards| and ensure your uniform| personal
appearance| and communications are professional. Butler team members will be
on their feet and moving around (stand| sit| or walk for an extended time) and
taking a hands-on approach to work (move| lift| carry| push| pull| and place
objects weighing less than or equal to 50 pounds without assistance). Doing
all these things well (and other reasonable job duties as requested) is
critical for Butler team members – to get it right for our Owners and our
business each and every time.

_