Loss Prevention Supervisor – Courtyard Singapore Novena

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Job Number 20023586
Job Category Loss Prevention & Security
Location Courtyard Singapore Novena| 99 Irrawaddy Road Novena| Singapore|
Singapore| Singapore
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

Patrol all areas of the property; secure rooms; assist guests with room
access. Conduct emergency response drills| daily physical hazard/safety
inspections| investigations| interviews| and key control audit. Monitor Closed
Circuit Televisions and alarm systems. Authorize| monitor| and document access
to secured areas. Assist guests/employees during emergency situations. Respond
to accidents| contact EMS or administer first aid/CPR as required. Gather
information and complete reports. Maintain confidentiality of
reports/documents| release information to authorized individuals. Defuse
disturbances in accordance with company policies and procedures. Resolve
safety hazard situations. Handle all interruptions and complaints. Escort
unwelcome persons from the property. Ensure compliance with alcoholic beverage
control laws. Call for assistance using proper code responses. Provide proper
paperwork to employees. Assist management in training| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Visually inspect tools| equipment| or machines
(e. g.| to identify defects). Enter and locate work-related information using
computers and/or point of sale systems. Grasp| turn| and manipulate objects of
varying size and weight| requiring fine motor skills and hand-eye
coordination. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

_

Senior Information Security Analyst| Vulnerability – Singapore Regional Office

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Job Number 20030619
Job Category Information Technology
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Contributes to workgroups and/or functions as a technical expert. Assesses and
reports on vulnerabilities and remediation efforts across the enterprise.
Reviews and documents internal systems review activities. Contributes to
designs and roll out of evaluation and improvement processes to assure the
inclusion of appropriate elements of quality and compliance with security
policy and regulations. Supports the definition and implementation of the
Information Vulnerability Management (IVM) Program through the identification
and analysis of known and newly found vulnerabilities to determine their
operational and security impact. Address vulnerabilities found through
remediation recommendations| Information Vulnerability Alerts and Information
Vulnerability Bulletins. This task area requires technical knowledge in
computer network theory| IT standards and protocols| as well as an
understanding of the lifecycle of cyberspace threats| attack vectors| and
methods of exploitation.

CANDIDATE PROFILE

Education and Experience

Required:

Bachelor’s degree in Computer Sciences or related field or equivalent experience/certification

5 years of information technology experience that include experience in implementing| managing or governing security technologies| including vulnerability scanning tools (i.e. Retina| Nessus| etc.)

Preferred:

Current information security certification| including Certified Information Security Manager (CISM)| Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP)

Technical leadership experience in a sourced environment

Basic Project management skills

Excellent communication skills and problem solving ability

Demonstrated ability to work independently and with others

Ability to manage the details and compliance with standards and expectations

Technical infrastructure operations| administration| or engineering background

CORE WORK ACTIVITIES

Contributes technical expertise to the information vulnerability management process| including support of the remediation program

Identify and draft mitigation guidance for vulnerabilities with no vendor- provided remediation

Establish communications with vendors for the release of newly identified vulnerabilities to ensure they understand specialized and proprietary asset requirements

Analyze publicly disclosed vulnerabilities of vendor software/hardware products and develop the mitigation/remediation orders

Contribute to daily| weekly| monthly and annual vulnerability metrics associated with affected and non-compliant assets

Utilize tracking tools/capabilities in a vulnerability management system to review manually uploaded and automated information to report vulnerability mitigation and remediation progress

Identify| analyze| and develop mitigation or remediation actions for system and network vulnerabilities

Assist with the prioritization of newly identified software/hardware vulnerabilities based upon severity| potential operational impact| exploitation| and other factors to assess risk to Marriott assets

Conduct open source research to identify and analyze known and unknown vulnerabilities

Analyze known issues with vendor provided fixes and contact the appropriate vendor for a defined and attainable solution

Perform planned and ad-hoc infrastructure vulnerability scanning| determine remediation options and track remediation to completion.

Evaluate and test hardware| firmware and software for possible impact on system security| and the investigation and resolution of security risk and incidents. Assist with vulnerability exceptions.

Initiate and evaluate vulnerability scans for operational readiness and validate if vulnerabilities are false positives based on the Operating system and/or and application configuration.

Maintain process documentation for Patch Management.

Assess| maintain| and distribute security patch deployment ratings for Microsoft| Linux| Unix| and HPUX patch releases.

Works with IT Infrastructure partners regarding major system changes to ensure information security standards are addressed early in a project’s life and incorporated into the resulting program

Educates internal and external users of security technologies to continually improve the knowledge and skill-base of the organization on how best to operate and support the infrastructure services

Participates in the evaluation and selection of security services products

Supports governance based on best practices and ensures proper alignment to projects and major initiatives

Conducts analysis of the current environment to detect critical deficiencies and recommends solutions for improvement

Conducts analysis of technology industry and market trends to determine their potential impact on the infrastructure architecture

Promotes the benefits of security services to the organization and educates the team on security concepts

Identifies opportunities to enhance the service delivery processes

IT Governance

Follows all defined IT standards and processes (i.e. IT Governance| SM&G| Architecture| etc.)| and provides input for improvements to the appropriate process owners as needed

Maintains a proper balance between business and operational risk

Follows the defined project management standards and processes

_

Junior Administrative Assistant – Singapore Regional Office

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Job Number 20024243
Job Category Administrative
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
Perform administrative functions by assisting the above property iT team
primarily in Singapore as well other company offices. Act as main coordinator
to organize discipline meetings and support iT conferences and events. Provide
meeting and travel support to the leadership team. Handles confidential and
sensitive matters as and when required.

CANDIDATE PROFILE

Education and Experience

Minimum diploma or equivalent qualification in related field (or the equivalent training/education in respective country).

Complete knowledge of a full range of administrative processes and advanced knowledge of MS Office and other key office applications

Excellent command of English and Mandarin (both written and verbal)

Good process management| negotiating| influencing and problem resolution skills

Proven ability to effectively prioritize and execute tasks in a high-pressure environment

Knowledge of business environment| service requirements and hospitality culture is a plus

Strong verbal and written communication skills

Key Stakeholders

Continent iT Team mainly based in Singapore office

Other above property iT team members including home-based and from other company offices

Members from other disciplines based in Singapore Office

CORE WORK ACTIVITIES

Managing Projects and Priorities

Administrative services to continent iT team members| primarily in Singapore office

Responsible for assisting PMO team with key project tracking and report-out

Manage the booking of small events and meetings for other disciplines

Responsible for organizing and the success of regional or area iT conference calls

Minute taking for inter-department meetings| and track on the follow-up and document the findings

Provide travel planning and miscellaneous duties to assist the team in maintaining efficiencies.

Manage the regional or area iT surveys and facilitate the rap session and action planning

Office Administration: facilitate on invoice processing| VIP coordination etc.

Conducting Human Resources Activities

Managing Continent iT team contact cards| personnel details for special occasions and celebrations

Reporting on Continent| Regional iT Team Leave accrual

Facilitate onboarding process of new hires of continent iT

Managing Key Process/Documentation

Maintain and update the Continent/Regional/Area iT distribution list

Maintain and update the resource center of PMO including MGS and SharePoint etc.

Assist iT PMO team on the major iT events and conferences as well training administration

Facilitate communication of key Regional/Area iT major announcements and memos management and distribution

_

Director of Sales & Marketing – JW Marriott Hotel Singapore South Beach

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Job Number 20032948
Job Category Sales and Marketing
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Functions as the leader of the property’s sales department for properties with
bookings over 300 peak rooms and significant local catering revenue. Manages
the property|s reactive and proactive sales efforts. Provides day to day
leadership to sales associates to achieve property sales objectives with
overall responsibility for achieving booking goals and property revenues.
Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives. Evaluates the property’s participation in the various sales
channels (e.g.| Area Sales| Group Sales within the Sales Office| electronic
lead channels| etc.) and develops strong working relationships to proactively
position and market the property. Manages the marketing budget to enable
development of property specific campaigns| promotions and collateral to drive
revenue and meet property objectives. Interfaces with regional marketing
communications for regional and national promotions pull through. Develops and
implements property–wide strategies that deliver products and services to meet
or exceed the needs and expectations of the brand’s target customer profile
and property associates and provides a return on investment to the owner and
Marriott International.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 4 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 2 years experience in the sales and
marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience| demonstrating progressive career growth and
a pattern of exceptional performance.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand
generators in the market.

• Manages the property|s reactive and proactive sales efforts.

• Determines and develops marketing communication activities| in conjunction
with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends
that may lead to changes in sales strategy to meet or exceed customer
expectations.

• Reviews the Strategic Alignment Review (STAR) report| competitive shopping
reports and uses other resources to maintain an awareness of the hotel’s
market position.

• Researches competitor’s sales team strategies to identify ways to grow
occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales
strategy.

• Suggests innovative marketing ideas and develops deployment strategies to
continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales
and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager| property leadership
team| Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales| Group Sales| Revenue
Management| Event Management| Regional Marketing Communications and other
hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to
acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to
augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand (e.g.| |
Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics| Renaissance
Hotels and Resorts (RHR) Savvy Service Basics| Courtyard| SpringHill Suites|
Fairfield Inn Basics of the Day| Residence Inn Daily Huddle| or TownePlace
Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales
while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues| controlling
expenses and providing a return on investment for the owner and Marriott
International.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives.

• Interfaces with regional marketing communications for regional and national
promotions pull through.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase
brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property
participation in local| regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and monitoring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Leadership

• Functions as the leader of the property’s sales department for properties
with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand
business strategy.

• Executes the sales strategy in order to meet individual booking goals for
both self and staff.

• Coaches leaders of revenue generating departments in developing effective
revenue strategies and setting aggressive goals that will drive the property|s
financial performance.

• Verifies Sales team understands and is leveraging Marriott International
(MI) demand engines to full potential.

• Works with Human Resources| Engineering and Loss Prevention to monitor
compliance with local| state and federal regulations and/or union
requirements.

• Partners with Human Resources to attract| develop and retain the right
people in order to support the strategic priorities of the market.

• Creates effective structures| processes| jobs and performance management
systems are in place.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| aligns performance and rewards| addresses
performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human
Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition’s best sales people and executes
a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning
catering solutions.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future; continues to upgrade the sales & marketing talent; works with HR
to anticipate future talent needs based on business growth plans.

• Identifies| trains and mentors group sales associates; utilizes all
available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other
discipline managers.

• Provides day to day leadership to sales associates to achieve property sales
objectives with overall responsibility for achieving booking goals and
property revenues.

• Evaluates the property’s participation in the various sales channels (e.g.|
Area Sales| Group Sales within the Sales Office| electronic lead channels|
etc.) and develops strong working relationships to proactively position and
market the property.

• Manages the marketing budget to enable development of property specific
campaigns| promotions and collateral to drive revenue and meet property
objectives.

_

Executive Pastry Chef – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 20024227
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits
creative baking and decorating talents by personally performing tasks while
leading the staff in preparing quality and consistent pastries for all areas.
Works to continually improve guest and employee satisfaction while maintaining
the operating budget. Supervises all pastry areas to ensure a consistent| high
quality product is produced. Responsible for guiding and developing staff
including direct reports. Must ensure sanitation and food standards are
achieved. Areas of responsibility comprise overseeing all pastry food
preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary| food and
beverage| or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts| Hotel and
Restaurant Management| or related major; 2 years experience in culinary| food
and beverage| or related professional area.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough
to perform duties in employees| absence.

• Supervises and coordinates activities of cooks and workers engaged in pastry
preparation.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Serves as a role model to demonstrate appropriate behaviors.

• Ensures and maintains the productivity level of employees.

• Supervises pastry preparation shift operations.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Establishes and maintains open| collaborative relationships with employees
and ensures employees do the same within the team.

• Ensures that regular on-going communication occurs with employees to create
awareness of business objectives and communicate expectations| recognize
performance and produce desired results.

• Leads shifts while personally preparing food items and executing requests
based on required specifications.

• Represents the property in media events as needed.

• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops| designs| or creates new ideas and items for pastry kitchen.

• Follows proper handling and right temperature of all food products.

• Maintains food preparation handling and correct storage standards.

• Recognizes superior quality products| presentations and flavor.

• Ensures employees maintain required food handling and sanitation
certifications.

• Ensures compliance with all applicable laws and regulations regulations.

• Assists the Executive Chef with menu development associated with pastry.

• Operates and maintains all department equipment and reports malfunctions.

• Prepares and cooks foods of all types| either on a regular basis or for
special guests or functions.

• Assists in determining how food should be presented and creates decorative
food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for
customer satisfaction.

• Manages day-to-day operations| ensuring the quality| standards and meeting
the expectations of the customers on a daily basis.

• Supports service by communicating and assisting employees to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Responds to and handles guest problems and complaints.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry
products including performance goals| budget goals| team goals| etc.

• Provides specific guidance to prioritize| organize| and accomplish daily
pastry operations work.

• Supports procedures for food and beverage portion and waste controls.

• Purchases appropriate supplies and manage inventories according to budget.

• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Participates in training staff on menu items including ingredients|
preparation methods and unique tastes.

• Ensures property policies are administered fairly and consistently.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Reviews staffing levels to ensure that guest service| operational needs and
financial objectives are met.

• Uses all available on the job training tools for employees.

• Solicits employee feedback| utilizes an |open door| policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Attends and participates in all pertinent meetings.

_

Executive Chef – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 20032947
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits
culinary talents by personally performing tasks while leading the staff and
managing all food related functions. Works to continually improve guest and
employee satisfaction while maximizing the financial performance in all areas
of responsibility. Supervises all kitchen areas to ensure a consistent| high
quality product is produced. Responsible for guiding and developing staff
including direct reports. Must ensure sanitation and food standards are
achieved. Areas of responsibility comprise overseeing all food preparation
areas (e.g.| banquets| room service| restaurants| bar/lounge and employee
cafeteria) and all support areas (e.g.| dish room and purchasing).

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the culinary| food and
beverage| or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts| Hotel and
Restaurant Management| or related major; 4 years experience in the culinary|
food and beverage| or related professional area.

CORE WORK ACTIVITIES

Leading Kitchen Operations for Property

• Leads kitchen management team.

• Provides direction for all day-to-day operations.

• Understands employee positions well enough to perform duties in employees|
absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensures property policies are administered fairly and consistently.

• Reviews staffing levels to ensure that guest service| operational needs and
financial objectives are met.

• Establishes and maintains open| collaborative relationships with employees
and ensures employees do the same within the team.

• Solicits employee feedback| utilizes an |open door| policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Supervises and coordinates activities of cooks and workers engaged in food
preparation.

• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and
receiving areas.

• Establishes goals including performance goals| budget goals| team goals|
etc.

• Communicates the importance of safety procedures| detailing procedure codes|
ensuring employee understanding of safety codes| monitoring processes and
procedures related to safety.

• Manages department controllable expenses including food cost| supplies|
uniforms and equipment.

• Participates in the budgeting process for areas of responsibility.

• Knows and implements the brand|s safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.

• Monitors the quality of raw and cooked food products to ensure that
standards are met.

• Determines how food should be presented| and create decorative food
displays.

• Recognizes superior quality products| presentations and flavor.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures employees maintain required food handling and sanitation
certifications.

• Maintains purchasing| receiving and food storage standards.

• Prepares and cooks foods of all types| either on a regular basis or for
special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for
customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Manages day-to-day operations| ensuring the quality| standards and meeting
the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service. Establishes
guidelines so employees understand expectations and parameters. Ensures
employees receive on-going training to understand guest expectations.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Ensures employees are treated fairly and equitably.

• Trains kitchen associates on the fundamentals of good cooking and excellent
plate presentations.

• Administers the performance appraisal process for direct report managers.

• Interacts with the Banquet Chef and Catering department on training
regarding food knowledge and menu composition.

• Observes service behaviors of employees and provides feedback to individuals
and or managers.

• Manages employee progressive discipline procedures for areas of
responsibility.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer
Review Process.

Additional Responsibilities

• Provides information to executive teams| managers and supervisors| co-
workers| and subordinates by telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

_

Loss Prevention Manager – Courtyard Singapore Novena

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Job Number 20032889
Job Category Loss Prevention & Security
Location Courtyard Singapore Novena| 99 Irrawaddy Road Novena| Singapore|
Singapore| Singapore
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

JOB SUMMARY

Manages security/loss prevention operations on a daily basis. Areas of
responsibilities include protection of property assets| employees| guests and
property| accident and fire prevention and response. Ensures that all areas of
the property are safe and secure. Maintains logs| certifications and documents
required by law and Standard Operating Procedures. Strives to continually
improve guest and employee satisfaction while maximizing the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss
prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related
major; 2 years experience in the security/loss prevention or related
professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in the development and implementation of emergency procedures.

• Conducts investigation of all losses of property assets and refers to proper
management for disposition.

• Deploys security staff to effectively monitor and protect property assets.

• Comply with all Corporate Loss Prevention safety and security management
guidelines and procedures.

• Conduct periodic patrols of entire property and parking areas.

• Recognize success across areas of responsibility.

• Handles complaints| settling disputes| and resolving grievances and
conflicts| or otherwise negotiating with others.

• Identifies and makes recommendations for minimizing physical hazards and
unsafe work practices.

• Implements action plans to monitor and control risk.

• Maintains required reports and documentation regarding patrols of property
and parking areas.

• Provides means for obtaining necessary medical attention on a timely basis.

Leading Security/Loss Prevention Teams

• Attends pre- and post-convention and weekly forecast meetings to understand
group needs and gather critical information to communicate to Loss Prevention
officers.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Communicates the importance of safety procedures| detailing procedure codes|
ensuring employee understanding of safety codes| monitoring processes and
procedures related to safety.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Provides personal assistance| medical attention| emotional support| or other
personal care to others such as coworkers| customers| or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Solicits employee feedback| utilizes an |open door| policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Strives to improve service performance.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Meet quality standards and customer expectations on a daily basis.

• Incorporates guest safety and satisfaction as a component of departmental
meetings with a focus on continuous improvement.

Conducting Human Resources Activities

• Assists in minimizing cost of accident claims through aggressive claims
management.

• Brings issues to the attention of Human Resources as necessary.

• Completes proper documentation and reports all employee accident and general
liability incidents to Claims Reporting Service.

• Conducts hourly employee performance appraisals according to Standard
Operating Procedures.

• Complete disciplinary procedures and documentation according to Standard and
Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process.

• Administer property policies fairly and consistently.

• Maintain first aid and CPR certifications required for Loss Prevention
officers.

• Handles guest problems and complaints.

• Identifies the educational needs of others| developing formal educational or
training programs or classes| and teaching or instructing others.

• Provides services that are above and beyond for customer satisfaction and
retention.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Develops and maintains a working relationship with local law enforcement
authorities.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

_

Credit Manager / Assistant Credit Manager – JW Marriott Hotel Singapore South Beach

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Job Number 20032901
Job Category Finance and Accounting
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Manages the day-to-day operations of accounts receivables| ensuring that
invoices being sent out are correct and dispersed in a timely manner. Follows
up on any delinquent accounts. Researches and decides upon credit
authorization for incoming customers.

CORE WORK ACTIVITIES

Managing Work| Projects| and Policies

Generates and provides accurate and timely results in the form of reports| presentations| etc.

Compiles| codes| categorizes| calculates| tabulates| audits| or verifies information or data.

Completes accounts receivable period end closing functions and procedures; credit and period end reporting.

Upholds the policies and procedures outlined in the credit policy.

Interacts with sales and catering staff for timely credit decisions on incoming customers.

Demonstrating and Applying Accounting Knowledge to Credit Management
Issues

Demonstrates knowledge of job-relevant issues| products| systems| and processes.

Uses computers and computer systems (including hardware and software) to program| write software| set up functions| enter data| or process information.

Uses relevant information and individual judgment to determine whether events or processes comply with laws| regulations| or standards.

Keeps up-to-date technically and applying new knowledge to your job.

Stays knowledgeable of accounts receivable system.

Leading Credit Management Team

Utilizes interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Staffs| manages and develops all billing and accounts receivable employees.

Maintaining Finance and Accounting Goals

Submits reports in a timely manner| ensuring delivery deadlines.

Ensures profits and losses are documented accurately.

Achieves and exceeds goals including performance goals| budget goals| team goals| etc.

Develops specific goals and plans to prioritize| organize| and accomplish your work.

Monitors all taxes that apply| ensuring that taxes are current| collected and/or accrued.

Ensures property billings are sent error free and in a timely manner.

Monitors receivables for timely collections and follows up with appropriate collection correspondence.

Additional Responsibilities

Provides information to supervisors| co-workers| and subordinates by telephone| in written form| e-mail| or in person.

Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures| and efficient control and utilization of financial resources.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives| the peers and the subordinates on relevant information in a timely manner.

Maintains positive working relations with customers and department managers.

_

Administrative Assistant – Singapore Regional Office

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Job Number 20032831
Job Category Administrative
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY

Based in Singapore| Office in APEC (Asia Pacific Excluding China) to provide
clerical and administrative support to the Finance function to ensure seamless
departmental operations and successful achievements of business goals and
priorities.

Well versed in calendar management| trip planning and scheduling. Coordinate meeting invites| conference call invites and perform minute-taking.
Facilitate visa applications for business travels.
Perform administrative duties such as emails correspondence| business letters| memorandum| incoming and outgoing mails etc.
Compile expense report and presentations for management review.
Document and communicate requests and enquiries to appropriate personnel| and maintain confidentiality of information.
Develop and maintain a proper filing system. Keep full record of departmental related documents and maintain strict confidence.
Assist in preparing and developing internal communication emails| memos and presentations.
Effectively collaborate with people at all levels across functions in a diverse environment.

CANDIDATE PROFILE

Education and Experience

Minimum 5 years’ relevant experience in large-scale corporations.

Skills and Competencies

Well-organized with ability to multitask.
Self-motivated and able to work independently with minimal supervision.
A good team player with approachable character| positive attitude and strong ownership.
Excellent interpersonal and communication skills.
Fluency in written and spoken English and Chinese (including Putonghua).
Proficiency in MS Word| Excel| PowerPoint and Chinese word processing.

_

Guest Service Leader (Food & Beverage) – Singapore Marriott Tang Plaza Hotel

APPLY HERE

Job Number 20032690
Job Category Food and Beverage & Culinary
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

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