Cook I (Pastry for Speciality Restuarant) – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 19088212
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Prepare special meals or substitute items. Regulate temperature of ovens|
broilers| grills| and roasters. Pull food from freezer storage to thaw in the
refrigerator. Ensure proper portion| arrangement| and food garnish. Maintain
food logs. Monitor the quality and quantity of food that is prepared.
Communicate assistance needed during busy periods. Inform Chef of excess food
items for use in daily specials. Inform F &B service staff of 86|ed items and
available menu specials. Ensure the quality of the food items. Prepare and
cook food according to recipes| quality standards| presentation standards| and
food preparation checklist. Prepare cold foods. Assist management in hiring|
training| scheduling| evaluating| counseling| disciplining| and motivating and
coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Anticipate and address guests| service
needs. Speak with others using clear and professional language. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Demi Chef – W Singapore – Sentosa Cove

APPLY HERE

Job Number 19073088
Job Category Food and Beverage & Culinary
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Job Summary

Prepare special meals or substitute items. Regulate temperature of ovens|
broilers| grills| and roasters. Pull food from freezer storage to thaw in the
refrigerator. Ensure proper portion| arrangement| and food garnish. Maintain
food logs. Monitor the quality and quantity of food that is prepared.
Communicate assistance needed during busy periods. Inform Chef of excess food
items for use in daily specials. Inform F &B service staff of 86|ed items and
available menu specials. Ensure the quality of the food items. Prepare and
cook food according to recipes| quality standards| presentation standards| and
food preparation checklist. Prepare cold foods. Assist management in hiring|
training| scheduling| evaluating| counseling| disciplining| and motivating and
coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Anticipate and address guests| service
needs. Speak with others using clear and professional language. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Dir-Engineering-B – The Westin Singapore

APPLY HERE

Job Number 19088964
Job Category Engineering and Facilities
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

Provides a high level of property maintenance knowledge. Position has overall
responsibility for maintaining the building| grounds and physical plant with
particular attention towards safety| security and asset protection.
Accountable for managing the budget| capital expenditure projects|
preventative maintenance and energy conservation. Develops and implements
strategies that will deliver products and services| which meet or exceed the
needs and expectations of guests and employees while maximizing the financial
performance. Responsible for maintaining standards and regulatory
requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/Electrical/Plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 4 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Works with property and regional engineering leadership team to determine
how Engineering is performing against budget and highlights areas of concern
to leadership.

• Manages the physical plant including equipment| refrigeration| HVAC|
plumbing| water treatment and electrical systems in accordance with Standard
Operating Procedures.

• Administers service contracts to support property needs.

• Ensures fire crew has complete understanding of all procedures| equipment
and alarms.

• Coaches and supports engineering leadership team to effectively manage
controllable expenses (e.g.| wages| heat| light and power| water consumption|
tools and equipment| grounds keeping supplies| uniforms| vendors| service
agreements| inventory| etc.).

• Manages and controls heat| light and power.

• Develops an engineering operating strategy that is aligned with the
property/brand’s business strategy.

• Develops and manages Engineering budget.

• Ensures integration of departmental goals in game plans.

• Oversees execution of long term preventative maintenance and 10 year asset
protection plans.

• Reviews financial reports and statements to determine how Engineering is
performing against budget.

• Addresses potential areas of concern and proposing solutions to owners in a
proactive manner.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Supervises construction to ensure timely completion of projects within
budgetary guidelines.

Maintaining Engineering Standards

• Ensures compliance with state| local and federal regulations.

• Maintains property life safety systems (e.g.| fire fighting equipment|
sprinkler systems| and alarm systems).

• Ensures building and equipment licenses| permits and certifications are
current.

• Ensures property policies are administered fairly and consistently.

Managing Profitability

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Monitors and manages the payroll function.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Participates in the development of department|s capital expenditure goals;
manages projects as needed.

• Participates in the budgeting process for areas of responsibility.

• Prepares weekly and period end P&L critiques.

• Understands the impact of department|s operation on the overall property
financial goals; educates staff on details as appropriate.

• Reviews and manages controllable expenses such as| heat| light| power| water
consumption| tools and equipment| grounds keeping supplies| uniforms| vendors|
service agreements| etc.

Conducting Human Resources Activities

• Ensures employees are treated fairly and equitably.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Utilizes employee feedback and an “open door” policy to identify and address
employee problems or concerns in a timely manner.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Resolves guest problems and complaints.

• Brings issues to the attention of Human Resources as necessary.

• Ensures that regular on-going communication takes place throughout the
engineering operation to communicate daily operations activities| set
expectations and create awareness of business objectives.

_

Guest Services – Guest Relations Officer – The Ritz-Carlton – Singapore

APPLY HERE

Job Number 19088951
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton| Millenia Singapore| 7 Raffles Avenue|
Singapore| Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Supply guests with directions and information regarding property amenities|
services| and hours of operation| and local areas of interest and activities.
Contact appropriate individual or department (e.g.| Bellperson| Front Desk|
Housekeeping| Engineering| Security/Loss Prevention) as necessary to resolve
guest call| request| or problem. Follow up with guests to ensure their
requests or problems have been met to their satisfaction. Receive| record| and
relay messages accurately| completely| and legibly. Respond to special
requests from guests with unique needs. Communicate VIP arrivals to designated
personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests| service needs; thank guests
with genuine appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common
goals. Comply with quality assurance expectations and standards. Identify and
recommend new ideas| technologies| or processes to increase organizational
efficiency| productivity| quality| safety| and/or cost-savings. Stand| sit| or
walk for an extended period of time or for an entire work shift. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Concierge – The Westin Singapore

APPLY HERE

Job Number 19000M5P
Job Category Rooms and Guest Services Operations
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Respond to guest requests for special arrangements or services (e.g.|
transportation| reservations| dry cleaning) by making arrangements or
identifying appropriate providers. Respond to special requests from guests
with unique needs and follow up to ensure satisfaction. Gather| summarize| and
provide information to guests about the property and the surrounding area
amenities| including special events and activities. Answer| record| and
process all guest calls| messages| requests| questions| or concerns. Contact
appropriate individual or department (e.g.| Bellperson| Housekeeping) as
necessary to resolve guest call| request| or problem. Review shift logs/daily
memo books and document pertinent information in logbooks. Monitor club lounge
for seating availability| service| safety| and well-being of guests. Report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Stand| sit| or walk for an extended
period of time or for an entire work shift. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors.

_

Receiving Officer – Singapore Marriott Tang Plaza Hotel

APPLY HERE

Job Number 19000YAO
Job Category Procurement| Purchasing| and Quality Assurance
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

The individual will be responsible for receiving of goods on food & beverage
and non-food items| to ensure the quality and the quantity received is adhered
to the hotel’s requirements. Auditing and posting all invoices and expenses
and ensure they are in compliance with the company policy. Ensure all input
tax are in compliance with GST regulation.

_

Reservations Agent – The Westin Singapore

APPLY HERE

Job Number 19000O41
Job Category Reservations
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Identify guest reservation needs and determine
appropriate room type. Verify availability of room type and rate. Explain
guarantee| special rate| and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property facilities/services
and room accommodations. Follow sales techniques to maximize revenue. Input
and access data in reservation system. Indicate special room reservation types
(e.g.| complimentary rooms| employee discounts| travel agent inspection rates|
and wholesale reservations) by inputting the correct code and rate into the
reservation system. Follow proper escalation procedures when addressing guest
concerns.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance expectations and
standards. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Housekeeping Supervisor – Le Meridien Singapore

APPLY HERE

Job Number 180031CP
Job Category Housekeeping & Laundry
Location Le Meridien Singapore| Sentosa| 23 Beach Road| Singapore|
Singapore| Singapore
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_

Banquet – Houseman – The Ritz-Carlton – Singapore

APPLY HERE

Job Number 19088301
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Millenia Singapore| 7 Raffles Avenue|
Singapore| Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Complete final breakdown of function| by cleaning the room| and cleaning and
returning equipment to its proper location. Complete closing duties| including
storing all reusable goods| locking doors| breaking down goods| etc. Set up|
stock| and maintain work areas. Monitor and maintain cleanliness| sanitation|
and organization of assigned station and service areas. Transport dirty linen
to correct area to be cleaned| separate napkins from tablecloths| and restock
linen shelves with clean linens. Maintain cleanliness of work areas throughout
the day| practicing clean-as-you-go procedures. Assist other departments when
needed to ensure optimum service to guests.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Read and visually verify information in a variety of formats (e.
g.| small print). Grasp| turn| and manipulate objects of varying size and
weight| requiring fine motor skills and hand-eye coordination. Reach overhead
and below the knees| including bending| twisting| pulling| and stooping. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Perform other reasonable job duties as
requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Chief Steward – W Singapore – Sentosa Cove

APPLY HERE

Job Number 190010K2
Job Category Food and Beverage & Culinary
Location W Singapore – Sentosa Cove| Lot 1412N Muklim 32| Singapore|
Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Manages the daily kitchen utility operations and staff. Areas of
responsibilities include dish room operations| night cleaning| back dock
cleaning and maintenance| banquet plating and food running. Supervises kitchen
employees not actively engaged in cooking (e.g.| dishwashers| kitchen helpers|
etc.). Strives to continually improve guest and employee satisfaction while
maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the procurement| food and
beverage| culinary| or related professional area.

OR

• 2-year degree in Hotel and Restaurant Management| Hospitality| Business
Administration| or related major; 2 years experience in the procurement| food
and beverage| culinary| or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Orders and manages necessary supplies. Ensuring workers have supplies|
equipment| tools| and uniforms necessary to do their jobs.

• Schedules events| programs| and activities| as well as the work of others.

• Monitors the inflow of ordered materials and the maintenance of current
materials.

• Conducts china| glass and silver inventories.

• Controls inventories of food| equipment| smallware| and liquor| and report
shortages to designated personnel.

• Inspects supplies| equipment| and work areas in order to ensure efficient
service and conformance to standards.

• Investigates reports and follows-up on employee accidents.

• Manages all equipment| china| glass and silver (e.g.| adequate clean
supplies of each).

• Supervises employees ability to follow loss prevention policies to prevent
accidents and control costs.

• Enforces proper cleaning routines for serviceware| equipment| floors| etc.

• Enforces proper use and cleaning of all dish room machinery.

• Ensures all food holding and transport equipment is in working order.

• Ensures compliance with all applicable laws and regulations.

• Ensures compliance with food handling and sanitation standards.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

Leading Kitchen Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Supervises and manages employees. Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees|
absence.

• Provides the leadership| vision and direction to bring together and
prioritize the departmental goals in a way that will be efficient and
effective.

• Ensures and maintains the productivity level of employees.

• Serves as a role model to demonstrate appropriate behaviors.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Establishes and maintains open| collaborative relationships with employees.

• Participates in the management of department|s controllable expenses to
achieve or exceed budgeted goals.

• Strives to improve service performance.

• Solicits employee feedback.

• Understands the impact of department|s operation on the overall property
financial goals and objectives.

Ensuring Exceptional Customer Service

• Attends meetings and communicates with executive| peers| and subordinates as
an effort to improve quality of service.

• Manages day-to-day operations| ensures the quality| standards and meeting
the expectations of the customers on a daily basis.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Recruits| interviews| selects| hires| and promotes employees in the
organization.

• Trains employees in safety procedures.

• Provides feedback to individuals based on observation of service behaviors.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

• Ensures utility staff is properly trained regarding sanitation| equipment
handling and chemical usage.

• Participates in employee progressive discipline procedures.

_