Events Manager – The St. Regis Singapore

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Job Number 20004214
Job Category Sales and Marketing
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

The Catering Sales Manager is responsible for contracting and closing local
catering and social business and ensuring that business is turned over
properly and in a timely fashion for quality service delivery. The position is
responsible for achieving catering revenue goals by actively up-selling each
business opportunity to maximize revenue. The incumbent implements the brand’s
service strategy and applicable brand initiatives in all aspects of the sales
process and drives customer loyalty by delivering service excellence
throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages sales efforts for the hotel including local corporate and social
catering.

• Works collaboratively with off-property sales channels (e.g.| Sales Office|
Area Sales| EST) to ensure sales efforts are coordinated| complementary and
not duplicative.

• Responds to incoming catering opportunities for the hotel.

• Identifies| qualifies and solicits new catering business to achieve personal
and hotel revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the hotel based on market conditions and
hotel needs.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Designs| develops and sells creative catered events.

• Maximizes revenue by up-selling packages and creative food and beverage.

• Manages catering sales revenue and operation budgets| and provides
forecasting reports.

• Develops menus which drive sales.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Ensures successful performance by increasing revenues| controlling expenses
and providing a return on investment for the owner and the company.

Providing Exceptional Customer Service

• Interacts effectively with sales| kitchen| vendors| competitors| local
community| catering associations and other hotel departments in order to
ensure guest satisfaction.

• Executes and supports the company’s Customer Service Standards and hotel’s
Brand Standards.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

• Gains understanding of the hotel’s primary target customer and service
expectations; serve the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

• Develops a close working relationship with operations to ensure execution of
strategies at the hotel level.

Additional Responsibilities

• Performs other duties| as assigned| to meet business needs.

_

Manager| Global Information Security| APEC – Singapore Regional Office

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Job Number 20005017
Job Category Information Technology
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

# JOB SUMMARY

The Continent Information Security Partnerships position drives continent
security program| policy| and project execution providing leadership and
direction to above property and on property teams. The position strives for
outstanding security compliance status and ensures that Security
implementations within the continent follow company security standards. The
role will track and report on established security metrics to Senior GIS and
Continent leaders and will have a direct reporting line to the Director|
Continent Information Security Partnerships. This position maintains strong
relationships with continent IT operations and Field IT Manager and is the
point of contact working with them to liaise with additional teams within
Security.

CANDIDATE PROFILE

Education and Experience Required Qualifications:

5+ years Information Technology| IT Security| and/or IT project management experience

3+ years in executing technology plans and/or project portfolios or information security programs

2+ years’ implementing enterprise security risk management frameworks and processes.

Fluent in English| both spoken and written.

Bachelor’s Degree| or the equivalent combination of education| technical training| certification or work/military experience

Preferred Qualifications:

5+ years experience in hotel IT Management.

4+ years’ experience working with business and iT partners.

Current information security certification| including Certified Information Security Manager (CISM)| Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP)

4+ years experience in Cybersecurity response and remediation

Demonstrated understanding of key network and technical security controls.

Experience participating in and coordinating activities for security incident response.

Knowledge of global regulatory standards to include GDPR and understanding of PCI DSS

Demonstrated ability to apply GIS policies at a discipline unit level.

Knowledge of IT security within an infrastructure environment.

Knowledge of business environment| service requirements and hospitality culture.

Experience in business systems and process planning.

Graduate/post graduate degree.

#

# CORE WORK ACTIVITIES

Leads Security project implementations within a designated continent partnering with the respective above property and property IT teams.

Develops and delivers tactical communications| issues remediation planning| and implementation timelines with the continent IT Operations and Global Information Security teams.

Initiates and completes audit programs including tracking of progress| results| and gaps remediation. Shares with GIS and continent partners and leads follow ups| such as IPPA| IT Peer Review| and PCI.

Represents Security in signing off on new property openings including tracking that property systems and security readiness is registered| to include application inventory

Identifies learning and knowledge gaps and facilitates educational calls| materials and meetings to the Continent IT Operations and field associates

Plans and leads security reviews/certifications for new systems and services for properties across an assigned continent.

Performs first line approval of security requests from the partners and presents to leadership for additional approvals

Key contact for security compliance partnering with IT continent and global GIS teams. Tracks compliance of the continent and works with on property IT associates along with the Area IT Managers towards issues remediation| providing necessary escalations and follow ups to the respective teams.

Partners with Cyber Incident Response Team during incident response and remediation with their respective continent

Point of contact for general questions and queries around global IT security programs| policies| procedures| and/or strategy.

_

Commis – The St. Regis Singapore

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Job Number 20005779
Job Category Food and Beverage & Culinary
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Connect your passions with a rewarding opportunity

Others may call you a foodie| but you know you’re much more than that. You
want to learn all the tricks of the trade and be the master of the kitchen.
When you join us| you’ll find that there are no limits on your creativity or
your potential. We inspire you to grow and challenge yourself because when you
are pursuing excellence| you’re helping us to provide exceptional travel
experiences.

Rewards for work| benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to
each preparation that keeps guests with us to dine. Working with a dedicated
team of experts| you will learn something different every day as you work with
new seasonal menus and unique presentations. You hard work pays off when a
dish that you’ve thoughtfully helped to prepare has guests raving and anxious
to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

What we’re looking for

Great teamwork skills and attention to detail
Positive outlook and outgoing personality
Previous kitchen experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Explore our very big world

When you bring your natural talents and passion for food| we welcome you into
our family. No matter your specialty or culinary background| we offer great
rewards and opportunities to improve your skills. You will work closely with a
team of inspired professionals who encourage and invite your contributions.

_

Director of Human Resources – The Westin Singapore

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Job Number 20006488
Job Category Human Resources
Location The Westin Singapore| 12 Marina View| Singapore| Singapore|
Singapore
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

The Director of Human Resources will report directly to the property General
Manager| with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral member of
the property executive committee. As a member of the Human Resources
organization| he/she contributes a high level of human resource generalist
knowledge and expertise for a designated property. He/she will be accountable
for talent acquisition| succession/workforce planning| performance management
and development for property employees| using technology efficiently| and
coaching/developing others to help influence and execute business objectives
in the most efficient manner. He/she generally works with considerable
independence| developing processes to accomplish objectives in alignment with
broader business objectives. Additionally| he/she utilizes a Human Resource
Business Plan aligned with property and brand strategies to deliver HR
services that enable business success.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 4-year bachelor|s degree in Human Resources| Business Administration| or
related major; 2 years experience in the human resources| management
operations| or related professional area.

CORE WORK ACTIVITIES

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and
region diversity strategy.

• Translates business priorities into property Human Resources strategies|
plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads
succession planning activities on property and in the market| as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human
capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance
outcome or control cost.

• Monitors effective use of myHR by property managers and employees.

• Leads and participates in succession management and workforce planning.

• Responsible for Human Resources strategy and execution.

• Serves as key change manager for initiatives that have high employee impact.

• Attends owners meetings as a member of the property executive committee and
provides meaning or context to the Human Resources results (e.g.| retention
statistics| critical open positions| employee satisfaction| and training
initiatives and results); and demonstrates an understanding of owner
priorities.

• Supervises one or more on-property Human Resources| as well as market-based
Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and
business needs.

• Serves as coach and expert facilitator of the selection and interviewing
process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the
property.

• Develops staffing strategy (in collaboration with hiring manager) relating
to hiring practices; consults with hiring manager on compensation| benefits|
etc.

• Monitors sourcing process and outcomes of staffing process.

• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation
and work competitive environments.

• Leads the planning of the hourly employee total compensation strategy.

• Champions the communication and proper use of total compensation systems|
tools| programs| policies| etc.

• Participates in quarterly internal equity analysis; reviews internal equity
reports and surface issues needing resolution.

• Creates and implement s total compensation management packages/offers|
particularly recognition and incentive programs directed towards property
priorities.

Managing Staff Development Activities

• Ensures completion of the duties and responsibilities of the properties’
Human Resources staff members| as outlined in applicable job description(s).

• Ensures property Human Resources staff is properly trained in all employee-
related human resource information to appropriately respond to property
employees.

• Serves as resource to property Human Resources staff on employee relations
questions and issues.

• Continually reinforces positive employee relations concepts.

_

Sales Manager – The St. Regis Singapore

APPLY HERE

Job Number 20006748
Job Category Sales and Marketing
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Assistant Pastry Chef – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 20007247
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Exhibits creative baking and decorating talents by preparing quality and
consistent pastries for all areas. Works to continually improve guest and
employee satisfaction. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the culinary| food and
beverage| or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts| Hotel and
Restaurant Management| or related major; 1 year experience in the culinary|
food and beverage| or related professional area.

CORE WORK ACTIVITIES

Assisting in Leading the Pastry Team

• Manages all day-to-day operations. Understands employee positions well
enough to perform duties in employees| absence.

• Coordinates activities of cooks and workers engaged in food preparation.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Serves as a role model to demonstrate appropriate behaviors.

• Assists in the supervision of pastry preparation shift operations.

• Prepares food items and executes requests based on required specifications.

Ensuring Culinary Standards and Responsibilities are Met for Pastry Team

• Develops| designs| or creates new ideas and items for Pastry Kitchen.

• Follows proper handling and right temperature of all food products.

• Maintains food preparation handling and correct storage standards.

• Recognizes superior quality products| presentations and flavor.

• Ensures compliance with all applicable laws and regulations.

• Assists the Executive Chef with menu development associated with Pastry.

• Operates and maintains all department equipment and reports malfunctions.

• Prepares and cooks foods of all types| either on a regular basis or for
special guests or functions.

• Checks the quality of raw and cooked food products to ensure that standards
are met.

• Assists in determining how food should be presented and creates decorative
food displays.

Ensuring Exceptional Customer Service

• Monitors and Provides service behaviors that are above and beyond for
customer satisfaction.

• Manages day-to-day operations| ensuring the quality| standards and meeting
the expectations of the customers on a daily basis.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Interacts with guests to obtain feedback on product quality and service
levels.

Maintaining Culinary Goals

• Supports achievement of culinary goals associated with pastry products
including performance goals| budget goals| team goals| etc.

• Provides assistance in prioritizing| organizing| and accomplishing daily
pastry operations work.

• Supports procedures for food and beverage portion and waste controls.

• Purchases appropriate supplies and manages inventories according to budget.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone| in written
form| e-mail| or in person.

• Analyzes information and evaluates results to choose the best solution and
solve problems.

• Attends and participates in all pertinent meetings.

_

Cool Cats Manager (Jazz Bar) – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 20007560
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Inspect grooming and attire of staff| and rectify any deficiencies.
Communicate with guests| other employees| and/or departments to ensure guest
needs are met. Ensure staff is working together as a team. Monitor dining
rooms for seating availability| service| safety| and well being of guests.
Complete work orders for maintenance repairs. Complete scheduled inventories
of supplies| food| and liquor. Check stock and requisition necessary supplies.
Obtain assigned bank and ensure accuracy of contracted monies| obtaining
change required for expected business level| and keeping bank secure at all
times. Communicate last call at designated closing time. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees. Develop and maintain positive working
relationships with others| and support team to reach common goals.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Regional Director of Residences – Singapore Regional Office

APPLY HERE

Job Number 20007529
Job Category Rooms and Guest Services Operations
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

The Regional Director of Residences (RDOR) provides professional management
and above property oversight of the company’s managed and franchised branded
residences. The position will be based in our regional offices in Singapore.
Oversight responsibilities are pursuant to the terms of our management
agreements and company residential brand standards. The RDOR ensures
compliance with regulatory requirements| standard residential operating
procedures and governing documents. They will use expert knowledge to
facilitate decisions in association governance| finance and accounting|
property management and owner and associate engagement. The RDOR will work as
a member of a small Residences team and actively collaborate and support the
development of new pipeline projects.

CANDIDATE PROFILE

Education and Experience

Bachelor’s degree in Hospitality Management| Real Estate or Finance

8-10 years of experience working in the hospitality and/or property management business.

Property Management license (CMCA| AMS| IREM| CAM) and/or any other relevant property management certifications.

CORE WORK ACTIVITIES

Maintain complete knowledge of and compliance with all company policies and procedures.

Lead the sites through the Business Priority Matrix goal setting process and approves annual goals.

Perform property operational reviews and evaluations. Review property compliance with local real estate and residential laws/regulations| management agreements and other governing documents.

Ensure compliance and timely completion of all self-audits| reports and documents any inconsistencies or instances of non-compliance.

Support residential team in research| content and tools to communicate best practices in residential and mixed-use execution. Serve as in-house expert on market specific residential requirements.

Partner with the brand teams to create relevant brand extensions that create value to the key stakeholders and that aligns and enhances the brand.

Partner with hotel operations teams and hotel-based General Managers to create the operating structure to meet company obligations post opening of hotel/residence projects.

Provide guidance in property management set-up| including establishing home owners’ associations.

Represent Marriott International above property leadership by attending Annual Meetings as needed. Handle owner/tenant/board complaints that require escalation above the project level.

Guide leadership on the appropriate method of communication for non-compliant residents related to property rules and regulations| and on the appropriate way to handle documentation served by a process server (e.g.| subpoenas| law enforcement).

Participate in the interviewing and hiring of residential leadership positions. Assists in the sourcing and placing of world class residential talent.

Provide regular feedback on site leader performance to hotel general managers.

Provide input on all aspects of residential brand standards| heart of the house design| standard operating processes| safety programs| and implementation of labor management systems.

Partner with the Senior Vice President| Residences in the creation of key residential initiatives that focus on product quality| financial results and that are aligned with the company’s strategic plan.

Facilitate consistent implementation of high standards for life safety| loss prevention| unit owner identity and privacy protection through the creation of above property audits and site visits.

Maintain awareness of the physical plant(s) with attention to protection of the asset and plans to increase its value through superior care.

Participate in the development of training programs related to property management.

Review and approve annual budgets.

Support in post-deal signing and pre-opening in property and asset management issues.

MANAGEMENT COMPETENCIES

Leadership

_Adaptability_ – Maintain performance levels under pressure or when experiencing changes or challenges in the workplace.

_Communication_ – Convey information and ideas to others in a convincing and engaging manner through a variety of methods.

_Problem solving and Decision Making_ – Identify and understand issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.

_Professional Demeanor_ – Exhibit behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

_Building and Contributing to Teams_ – Participate as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

_Driving for Results_ – Set high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

_Planning and Organizing_ – Gather information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals.

Building Relationships

_Coworker Relationships_ – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.

_Customer Relationships_ – Develops and sustains relationships based on an understanding of owner/developer/stakeholder needs and actions consistent with the company’s service standards.

_Global Mindset_ – Supports Associates and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures Associates are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

_Organizational Capability_ – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

_Talent Management_ – Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

_Applied Learning_ – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

_Business Acumen_ – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

_Technical Acumen_ – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

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Skill in working with association governance organizations. This includes knowledge of statutory requirements| condominium and condo-hotel structures| and meeting management (such as agendas| Robert’s Rules of Order).

Knowledge of the operating principles and practices of all brand hotel and Residences functions to support successful operations of the overall property.

Knowledge of general accounting principles and company accounting policies and procedures. This includes general accounting and financial reporting| auditing| accounts payable| and accounts receivable.

Knowledge of financial principles and practices required in an owner association environment| to include budget management and tracking| governance and governmental filing requirements| and reserve study procedures.

Knowledge of profit and loss statements| operating budgets| forecasting and scheduling| and the reporting of financial data.

Ability to read| understand| and adhere to basic contract elements (e.g.| management agreement| terms| condominium act declaration/by-laws| warranties| and turnover documents).

Ability to conduct legally defensible investigations including conducting interviews| information retention| preservation of evidence| and writing of reports.
Knowledge and ability to prepare contract documents to formalize business process. Knowledge of the bidding and contracting processes and relevant local regulations and requirements.
Knowledge of routine and preventative maintenance of mechanical systems including timely management of the preventative maintenance process to protect an owner’s assets.
Ability to read and understand technical instructions| schematics| and blueprints (e.g.| electrical schematics| building blueprints).
Ability to focus attention on Board Members| Owners| and Associate’s needs and professionally address issues and concerns as they may arise.
Ability to think critically and strategically to ensure the brand continues to grow in a meaningful way both internally and externally in the market and against competing companies.

Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

Ability to effectively communicate with board members| board presidents| owners| tenants| executive leaders within Marriott International| Hotel GM’s and Associates.

Strong Presentation Skills

Self-Motivated individual with strong organizational skills and time management skills

Ability to prioritize responsibilities| projects and generally promote a highly productive| professional work environment.
Creates an environment of continuous improvement

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5SU Manager| Asia Pacific – Singapore Regional Office

APPLY HERE

Job Number 20014429
Job Category Procurement| Purchasing| and Quality Assurance
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

As a member of the Marriott international procurement team (MIP)| the manager
of 5SU services will focus on the support of operating supplies and equipment
(OS&E) activity within the Asia Pacific region.

The primary role relates to providing 5SU full services to ownership on a fee
basis| marketing and pitching of the 5SU full services to prospective hotel
owners| engage with appointed 3rd party procurement companies to ensure
Marriott commodity compliance| co-ordinate with continent lodging services
(CLS) to ensure that the Marriott approved vendor list and their appointed
local distributor list are current and provide mock up room (MUR) support
services on a fee basis.

5SU Fee Basis Support

Provide support to hotel owners in procuring operating supplies and equipment (OS&E) and certain furniture| fixture and equipment (FF&E) required in a hotel opening tasks.

Create a 5SU budget based on the facility criteria and renderings.

Follow specifications as set by CLS for each Hotel brand type.

Manage the vendor bid process.

Create purchase orders required for property commodity purchase.

Manage the delivery process of OS&E and certain FF&E into a new hotel.

Completion of administrative duties based on templates and work documents used in a hotel project.

Manage the profit & loss running totals (budget vs. spend on commodities)

Manage vendor relations.

Mock Up Room Fee Basis Support

Provide fee basis support to ownership in setting up of MUR for new hotels using Marriott approved vendor commodities where applicable.

Candidate Qualification and Experience Required

Degree/Diploma in purchasing or business studies.

At least minimum of 2 years’ work experience with the hospitality industry in a purchasing role. Hotel pre-opening experience is highly desired.

Hotel operations experience preferably in F&B and/or room operations.

Strong knowledge of luxury and premium hotel market in the Asia Pacific continent.

Strong communication (verbal| listening| writing) and interpersonal skills.

Good analysis skills essential and must be able to utilize Microsoft Excel to a very high level of competency.

Proficiency in Outlook and customized programs.

Multi-tasking ability to work on more than one project and stakeholder management is essential in this role.

Pro-active and reliable.

Attention to detail.

Ability to sell 5SU service and clearly communicate Marriott purchasing strategy to hotel owners and external parties.

Ability to manage hotel budgets for hotel opening supplies.

Strong contracting skills in various hotel commodities.

Ability to maintain hotel’s standard| policies and procedures.

Ability to maintain positive and engaging relations with all enquires.

Organized and focused in high stress situations.

Fluent in English language both written and spoken| plus a second Asian language.

Flexible and willing to travel for business (up to 50% of total time).

This role can be based in Singapore or Southeast Asia and its a 2-Year
Contract (Renewable).

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Senior Manager| Fire Protection & Life Safety – APEC – Singapore Regional Office

APPLY HERE

Job Number 20015667
Job Category Finance and Accounting
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

_Position Summary_

As a member of Asia Pacific (AP) Fire Protection & Life Safety (FLS)| is
responsible for insuring compliance of fire protection standards for all
Lodging Brands and products in Asia Pacific excluding China (APEC)| including
new builds| conversions/acquisitions| re-positioning| and renovations in order
to provide a superior level of life safety and protection to our guests|
associates| and assets from the perils of fire| natural disasters| and
terrorism. Provide oversight and leadership to direct reports as they work
toward insuring compliance. Provide project management and life safety
expertise to ensure compliance with the standards through the design and
construction of new and converting hotels.

Scope

Number of Direct Reports – 1-2
Titles of Direct Reports – Fire Protection Specialist and Fire Protection Engineers
Number of FTEs – approx. 1
Budget Responsibilities – yes

## _CLS Expected Contributions and Responsibilities_

Responsible for delivery of high quality engineering support services to business units within Global Design| Lodging| Development| Operations| Brand| Lodging Engineering| Risk Management| Ownership Franchise Services and various other Marriott businesses.

Act as a liaison to insurance companies| code officials| architects| owners| consultants.

Responsible for recruiting| coaching| training and developing staff to perform their defined duties. Provide performance feedback and evaluation| and career development to direct reports.

Make decisions for complex fire protection and life safety issues and when necessary| refer AP FLS Director for support.

Direct adaptations and modifications throughout design process and installation of systems.

Discuss with supervisor and team members fire protection and life safety issues or problems that have high financial impact.

Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Regularly monitor customer satisfaction and take personal responsibility to ensure it. Follow through with customer inquiries| requests| and complaints in a timely fashion.

Develop and maintain independent relationships with customers; anticipate needs of customers; negotiate work deliverables and timing for small initiatives.

Communicate orally and in writing with customers.

Work efficiently and effectively with minimal supervision.

Assist in the building of team core values of integrity| accountability| respect| and value.

Remain current with emerging technologies| national codes and best methods for automatic sprinkler systems| fire alarm systems| life safety| and smoke control

## _Specific Expected Contributions_

Help manage (owned| managed| and franchised) new build and conversion projects in AP region.

Manage internal and external resources for projects.

Supervise a staff of fire protection engineers and technicians.

Conduct performance evaluations (LPP) for direct reports.

Review and approve expense reports for direct reports.

Routinely interacts with franchisees| building owners| clients| customers| officials| contractors| and others.

Lead project meeting and makes presentations relating to projects.

Lead internal teams to complete work.

Verify completion of projects.

Communicate on a regular basis with the AP FLS Director.

Perform design reviews for egress| building construction| automatic sprinkler| fire alarm| and mechanical smoke control systems to ensure compliance of Marriott standards| system performance| equipment selection| constructability| maintainability| building code conformance| and sequencing.

Provide construction support services including fire protection system project control functions (change-order analysis and schedule impacts)| cost reduction analysis| submittal reviews| mid-construction site review and report| transition planning (construction to operations)| and acceptance testing.

Tracks project schedules and construction documents.

## _Skill Requirements_

Basic to working knowledge of construction means and methods| facilities operations| and contracting.

Strong problem solving capabilities; ability to search beyond traditional boundaries.

Extensive writing skills required.

Excellent interpersonal skills which must include ability to speak in public| negotiate| explain fire protection concepts| and enforce standards while strengthening relationships| occasionally under pressure.

Ability to develop new processes to increase effectiveness and efficiencies.

Excellent management and supervisory skills.

Good working knowledge of MS Word| MS Excel| and MS Outlook.

High degree of initiative| personal responsibility and integrity

Ability to work effectively in a collaborative work environment.

Willingness to share knowledge openly and assist others as necessary.

Willingness to travel extensively (approximately 50%).

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_Specific Candidate Profile_

BS| Fire Protection Engineering or equivalent experience.

Fundamentals of Engineering or Professional Engineering license preferred.

5 yrs. minimum of fire department experience preferred.

Minimum of 5 years progressive experience in fire protection.

Fluent in multiple languages highly recommended.

This role can be based in Singapore or Hong Kong.

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