Loss Prevention Manager – Courtyard Singapore Novena

APPLY HERE

Job Number 20032889
Job Category Loss Prevention & Security
Location Courtyard Singapore Novena| 99 Irrawaddy Road Novena| Singapore|
Singapore| Singapore
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

JOB SUMMARY

Manages security/loss prevention operations on a daily basis. Areas of
responsibilities include protection of property assets| employees| guests and
property| accident and fire prevention and response. Ensures that all areas of
the property are safe and secure. Maintains logs| certifications and documents
required by law and Standard Operating Procedures. Strives to continually
improve guest and employee satisfaction while maximizing the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss
prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related
major; 2 years experience in the security/loss prevention or related
professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in the development and implementation of emergency procedures.

• Conducts investigation of all losses of property assets and refers to proper
management for disposition.

• Deploys security staff to effectively monitor and protect property assets.

• Comply with all Corporate Loss Prevention safety and security management
guidelines and procedures.

• Conduct periodic patrols of entire property and parking areas.

• Recognize success across areas of responsibility.

• Handles complaints| settling disputes| and resolving grievances and
conflicts| or otherwise negotiating with others.

• Identifies and makes recommendations for minimizing physical hazards and
unsafe work practices.

• Implements action plans to monitor and control risk.

• Maintains required reports and documentation regarding patrols of property
and parking areas.

• Provides means for obtaining necessary medical attention on a timely basis.

Leading Security/Loss Prevention Teams

• Attends pre- and post-convention and weekly forecast meetings to understand
group needs and gather critical information to communicate to Loss Prevention
officers.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Communicates the importance of safety procedures| detailing procedure codes|
ensuring employee understanding of safety codes| monitoring processes and
procedures related to safety.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Provides personal assistance| medical attention| emotional support| or other
personal care to others such as coworkers| customers| or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Solicits employee feedback| utilizes an |open door| policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Strives to improve service performance.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Meet quality standards and customer expectations on a daily basis.

• Incorporates guest safety and satisfaction as a component of departmental
meetings with a focus on continuous improvement.

Conducting Human Resources Activities

• Assists in minimizing cost of accident claims through aggressive claims
management.

• Brings issues to the attention of Human Resources as necessary.

• Completes proper documentation and reports all employee accident and general
liability incidents to Claims Reporting Service.

• Conducts hourly employee performance appraisals according to Standard
Operating Procedures.

• Complete disciplinary procedures and documentation according to Standard and
Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process.

• Administer property policies fairly and consistently.

• Maintain first aid and CPR certifications required for Loss Prevention
officers.

• Handles guest problems and complaints.

• Identifies the educational needs of others| developing formal educational or
training programs or classes| and teaching or instructing others.

• Provides services that are above and beyond for customer satisfaction and
retention.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Develops and maintains a working relationship with local law enforcement
authorities.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

_

Credit Manager / Assistant Credit Manager – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 20032901
Job Category Finance and Accounting
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Manages the day-to-day operations of accounts receivables| ensuring that
invoices being sent out are correct and dispersed in a timely manner. Follows
up on any delinquent accounts. Researches and decides upon credit
authorization for incoming customers.

CORE WORK ACTIVITIES

Managing Work| Projects| and Policies

Generates and provides accurate and timely results in the form of reports| presentations| etc.

Compiles| codes| categorizes| calculates| tabulates| audits| or verifies information or data.

Completes accounts receivable period end closing functions and procedures; credit and period end reporting.

Upholds the policies and procedures outlined in the credit policy.

Interacts with sales and catering staff for timely credit decisions on incoming customers.

Demonstrating and Applying Accounting Knowledge to Credit Management
Issues

Demonstrates knowledge of job-relevant issues| products| systems| and processes.

Uses computers and computer systems (including hardware and software) to program| write software| set up functions| enter data| or process information.

Uses relevant information and individual judgment to determine whether events or processes comply with laws| regulations| or standards.

Keeps up-to-date technically and applying new knowledge to your job.

Stays knowledgeable of accounts receivable system.

Leading Credit Management Team

Utilizes interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Staffs| manages and develops all billing and accounts receivable employees.

Maintaining Finance and Accounting Goals

Submits reports in a timely manner| ensuring delivery deadlines.

Ensures profits and losses are documented accurately.

Achieves and exceeds goals including performance goals| budget goals| team goals| etc.

Develops specific goals and plans to prioritize| organize| and accomplish your work.

Monitors all taxes that apply| ensuring that taxes are current| collected and/or accrued.

Ensures property billings are sent error free and in a timely manner.

Monitors receivables for timely collections and follows up with appropriate collection correspondence.

Additional Responsibilities

Provides information to supervisors| co-workers| and subordinates by telephone| in written form| e-mail| or in person.

Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures| and efficient control and utilization of financial resources.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives| the peers and the subordinates on relevant information in a timely manner.

Maintains positive working relations with customers and department managers.

_

Senior Manager| Incident Response – Singapore Regional Office

APPLY HERE

Job Number 20030624
Job Category Information Technology
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

As part of our Cyber Fusion Center located in Singapore| plans| directs| and
coordinates incident and crisis management activities for information security
and privacy. Shares responsibility for planning| directing| and coordinating
incident and crisis management activities pertaining to global information
security projects. Responds to computer security incidents according to
established response processes| while leveraging other team members and
subject matter experts. Verifies that project goals are accomplished and in
line with business objectives. Monitors incident and crisis management
activities.

CANDIDATE PROFILE

Education & Experience

Required:

Undergraduate degree in STEM Major (Science| Technology| Engineering and Math) or equivalent experience/certifications

7+ years of experience in information security| project management| and/or security incident response

3+ years of hands-on experience in at least two of the following areas: cybersecurity operations; security incident response; network/host intrusion detection; or threat response with a demonstrated experience collaborating effectively across multiple organizations such as Operational Risk Management| Enterprise Risk Management| Compliance| Business Risk Offices| Information Technology| Legal| etc. to achieve objectives.

1+ years’ experience managing the Incident Response Life Cycle

Preferred:

Advanced Degree

PMP Certification

Industry Security Certification (e.g.| CISM| CISSP| CISA| CIPP)

ITILv3 Certification

5+ years of experience partnering and influencing the business and program stakeholders

Results-driven with proven ability to effectively define and communicate project status| risks| and solutions in a proactive manner. Able to manage and support issues to drive to root cause and resolution

Demonstrated experience in handling security events in mission critical environments; hands-on troubleshooting| analysis| and technical expertise to resolve incidents and service requests. International security event management experience with offices in multiple high-risk locations

Strong analytical and problem-solving skills| communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve

Ability to lead and influence change working across organizational boundaries.

Strong knowledge of current and evolving cyber threat landscape.

Strong problem solving| prioritizing| presentation and facilitation skills with the ability to make recommendations to all levels of the organization

Familiarity with threat intelligence and applications within incident response and forensic investigations.

Experience with malware analysis and understanding attack techniques.

Experience interpreting| searching| and manipulating data within enterprise logging solutions.

Experience working with network| host and user activity data| and identifying anomalies.

CORE WORK ACTIVITIES

Performs security incident and crisis management planning activities| including identifying and developing goals| strategy| staffing| scheduling| identifications of risks| contingency plans| allocation of available resources| and deliverables to meet business need.

Leads large-scale incident response and forensics engagements| including but not limited to incident response tabletop exercises.

Serves as liaison with business unit| iT Plan| Build and Delivery teams.

Develops high-level business requirements including cost estimate for security incident and crisis management activities.

Identifies and schedules project deliverables| milestones| and required tasks for security incident and crisis management activities.

Leads all Cyber| Privacy and Data loss incident remediation

Directs and coordinates activities of project personnel to monitor project(s) so that they progress on schedule and within budget.

Provides information security reporting| including security metrics as required.

Creates and delivers standards and procedures for security incident/crisis reporting and documentation.

Develops and reviews reports and presentations for both technical and executive audiences.

Reviews status reports prepared by project personnel and modifies schedules and plans as required.

Informs the appropriate team members of project status and related issues.

Manages project risks.

Improve MI business processes and incident response methodologies.

Executing communication(s) with all levels of the organization including Executive Leadership| Legal| Public Relations| HR| Outside Counsel and other stake holders

Owner of the Incident Response Plan and responsible for the execution of the response

_

Senior Manager| Threat Management – Singapore Regional Office

APPLY HERE

Job Number 20030623
Job Category Information Technology
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

As part of our new Cyber Fusion Center located in Singapore| assesses threats
and vulnerabilities| responds to immediate and potential threats| supports
investigation and analysis of cyber events. Works with Security Operations
Center resources to proactively identify threats and vulnerabilities| develop
mitigation plans to address potential threats| and respond to immediate
threats. Reports to the Director| Threat Management in the US and work closely
with the Cyber Incident Response and Security Operations Teams (US| Asia|
Romania).

CANDIDATE PROFILE

Education and Experience

Required:

Bachelor’s degree in Computer Sciences or related field or equivalent experience/certification

7+ years of information technology leadership experience

4+ years’ information security experience including implementing| managing or governing security technologies| including encryption| network security| intrusion detection and/or digital forensics

Preferred:

Current information security certification| including Certified Information Security Manager (CISM)| Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP)

Technical leadership experience in a sourced environment

Project management skills

Excellent communication skills and problem solving ability

Demonstrated ability to work independently and with others

Ability to manage the details and compliance with standards and expectations

Technical infrastructure operations| administration| or engineering background

CORE WORK ACTIVITIES

Threat Management & Response

Manages and administers processes and tools that enable the organization to identify| document| and access intellectual capital and information content (e.g.| policies| standards| processes and procedures).

Utilize the corporate Endpoint Detection and Response tool and SIEM to identify anomalous activity and potential threats to the enterprise infrastructure.

Perform analysis of adversary tradecraft| malicious code| and capabilities for hunt pivoting purposes.

Assist with internal investigations as a technical resource for forensic artifact collection and forensic disk analysis.

Manage the analysis of intrusion artifacts to determine potential specific adversary and motives.

Uses defensive measures and information collected from a variety of sources to identify| analyze| and report events that occur or might occur within the network in order to protect information| information systems| and networks from threats. Identifies remediation activities and oversees efforts to implement them

Responds to crisis or urgent situations within the pertinent domain to mitigate immediate and potential threats and comply with relevant data breach laws. Uses mitigation| preparedness| and response and recovery approaches| as needed| to maximize safety and security of systems| preservation of intellectual property| and information security. Investigates and analyzes all relevant security and privacy response activities.

Tests| implements| deploys| maintains| reviews and administers the infrastructure hardware and software that are required to effectively manage the computer network defense (CND) service provider network and resources. Monitors network to actively remediate unauthorized activities.

Conducts assessments of threats and vulnerabilities| determines deviations from acceptable configurations or enterprise or local policy| assesses the level of risk| and develops and/or recommends and operationalizes appropriate mitigation countermeasures.

Identifies and assesses the capabilities and activities of cyber criminals or foreign intelligence entities; produces findings to help initialize or support law enforcement and counterintelligence investigations or activities.

Analyzes threat information from multiple sources| disciplines| and agencies across the regulatory and Intelligence Communities. Synthesizes and places regulatory and intelligence information in context; draws insights about the possible implications

_

Event Sales Manager – Weddings / Catering – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 20020229
Job Category Sales and Marketing
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

The Event Sales Manager is responsible for contracting and closing local
catering| weddings and social business and ensuring that business is turned
over properly and in a timely fashion for quality service delivery. The
position is responsible for achieving catering revenue goals by actively up-
selling each business opportunity to maximize revenue. The incumbent
implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and drives customer loyalty by delivering
service excellence throughout each customer experience.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages sales efforts for the hotel including local weddings and social
catering.

• Works collaboratively with off-property sales channels (e.g.| Sales Office|
Area Sales| EST) to ensure sales efforts are coordinated| complementary and
not duplicative.

• Responds to incoming catering/weddings opportunities for the hotel.

• Identifies| qualifies and solicits new catering business to achieve personal
and hotel revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the hotel based on market conditions and
hotel needs.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Designs| develops and sells creative catered events.

• Maximizes revenue by up-selling packages and creative food and beverage.

• Manages catering sales revenue and operation budgets| and provides
forecasting reports.

• Develops menus which drive sales.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Ensures successful performance by increasing revenues| controlling expenses
and providing a return on investment for the owner and the company.

Providing Exceptional Customer Service

• Interacts effectively with sales| kitchen| vendors| competitors| local
community| catering associations and other hotel departments in order to
ensure guest satisfaction.

• Executes and supports the company’s Customer Service Standards and hotel’s
Brand Standards.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

• Gains understanding of the hotel’s primary target customer and service
expectations; serve the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

• Develops a close working relationship with operations to ensure execution of
strategies at the hotel level.

Additional Responsibilities

• Performs other duties| as assigned| to meet business needs.

_

Senior Manager| iT Design| APEC (2 Years Contract) – Singapore Regional Office

APPLY HERE

Job Number 20029065
Job Category Information Technology
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Success of new build construction and conversions from an iT standards
perspective; Owner relations and negotiations (to some extent); Vendor
management oversight and relations (to some extent); Project documentation
assurance management; cost modeling for projects.

CANDIDATE PROFILE

Education and Experience

Technology and Business related education or Bachelor’s degree level or equivalent.

3 years’ project management experience.

3 years in an Associate Supervisory role.

3 years’ experience of working with people of different cultures and values in the Asia Pacific Continent.

Key Stakeholders

Senior Director iT| Construction| Conversions & Openings APAC iT Peer group especially iT Operations

Global Design Consultants and MI Global Design Directors

Project/Property Owners and their teams

General Managers and their teams (to some extent)

Cluster leaders and their teams

Infrastructure vendors and consultants

Application vendors and consultants

CORE WORK ACTIVITIES

Managing Projects and Priorities

Responsible for iT infrastructure design documentation completeness for new builds/conversions/acquisitions.

Responsible for iT infrastructure design governance new build/conversions/acquisitions.

Responsible for iT infrastructure systems governance for new build/conversions/acquisitions.

Accountable for brand standard compliance of technology at new build/conversions/acquisitions.

Escalation point for Consultants in relation to design and infrastructure.

Responsible for iT operations scope| ballpark| cost estimate and feasibility materials preparation.

Facilitating successful and appropriate procurement efforts for new hotel stakeholders.

Responsible for management of defects| escalations and exceptions for all new build/conversions/acquisitions

Responsible for coordination and effective handover to iT Opening team.

Accountable for delivery of accurate scope/cost Acquisition and Property Improvement Plan (PIP) reports.

Responsible for enforcing tools on Consultants to utilize and follow standard processes.

Responsible for meeting Technical Services budgets and keeping billing current.

Responsible for sourcing| certification and guiding consultants for use by owners for new build/conversions/acquisitions

Managing Key Stakeholder Expectation

Escalation point for Global Design project managers| Operations Design Development| Area and Pre-Opening Operations teams.

Accountable for Design standards communications.

Responsible for consultant sourcing| approval and certification.

Accountable for coordination and handover to iT PMO Opening team.

Responsible for communication and signing of iT Letter and approvals.

Key Reports Out/Documentation

Accountable for production of accurate Acquisition and Conversion Survey Reports.

Accountable for Region based reports including pipeline report and project status analysis

Accountable for all project related information being updated/improved based on standard operating procedures and project findings

Issuance of Tender Document/PBX| Mock up Room Report| Defect Report and Commission Report by Consultants|

Accountable for project billing by Consultants.

Responsible for series of time effective project Defect Report issuance by Consultants and Cluster/iT teams at each project.

Conducting Human Resources Activities

Accountable for initiating pre-opening hiring of iT Associate.

_

Senior Conference Services Manager – The St. Regis Singapore

APPLY HERE

Job Number 20024796
Job Category Event Management
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Directs and motivates team while personally assisting in the physical set up
of the function rooms (e.g.| tables| chairs| dance floors| podiums| etc.) and
executing events based on requirements and standards. Develops and directs
team to provide consistent| high quality service. Communicates performance
expectations and trains staff in processes. Monitors and controls financial
and administrative responsibilities including asset protection.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the event management| food
and beverage| or related professional area.

CORE WORK ACTIVITIES

Supporting Event Services Operations

• Ensures Red Coat program is in place in accordance with Catering Event
Service minimum standard.

• Delegates tasks to ensure room sets are “on time” and meet Event Service
Standards.

• Manages departmental inventories and assets including par levels and
maintenance of equipment.

• Projects supply needs for the department (e.g.| pads| pens| candy jars|
bottled water/water pitchers).

• Manages departmental inventories and maintains equipment.

• Ensures candy rotation on all meeting room sets (if applicable).

• Establishes consistent standards for regular meeting room sets and VIP
meeting room sets.

• Conducts function room inspections prior to each function to ensure the room
is set according to specifications.

• Maintains cleanliness and sanitation standards in all banquet operation
areas.

• Coordinates routine maintenance to ensure a quality meeting facility.

• Acts as a liaison between Banquets| Event Planning| Event Delivery teams and
the group contact throughout the event.

• Coordinates the necessary departments to maintain the meeting room
standards.

• Reviews the Diary weekly to ensure space maximization.

• Ensures function rooms are set according to event documentation (Banquet
Event Orders| resumes| etc.) and customer requirements.

Providing Exceptional Customer Service

• Makes presence known to customer at all times.

• Stays available to solve problems and/or suggest alternatives to previous
arrangements.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Sets service goals for event service supervisors and employees in order to
achieve Event Planner satisfaction goals.

• Ensures employees understand expectations and parameters.

• Attends and participates in all pertinent meetings.

• Leads shifts and actively participates in the servicing of events.

• Communicates and executes departmental and property emergency procedures and
ensures staff are trained in safety procedures.

• Conducts monthly department meetings with Event Service staff.

• Schedules employees to ensure shift coverage and meet business demands and
productivity goals; critiques any variances.

_

Assistant Events Manager – JW Marriott Hotel Singapore South Beach

APPLY HERE

Job Number 20020915
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Singapore South Beach| 30 Beach Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Ensure staff is working together as a team. Inspect grooming and attire of
staff| and rectify any deficiencies. Communicate with guests| other employees|
or departments to ensure guest needs are met. Respond to and try to fulfill
any special banquet event arrangements. Set up banquet area/room| ensuring
cleanliness and proper set up of furniture/equipment. Inspect and maintain
table set-ups for cleanliness| neatness and agreement with group requirements
and company standards| and resolve any problems. Document pertinent
information in appropriate department logbook. Assist management in hiring|
training| scheduling| evaluating| counseling| disciplining| and motivating and
coaching employees. Develop and maintain positive working relationships with
others| and support team to reach common goals.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Read and visually verify information in a variety of formats (e.
g.| small print). Grasp| turn| and manipulate objects of varying size and
weight| requiring fine motor skills and hand-eye coordination. Reach overhead
and below the knees| including bending| twisting| pulling| and stooping. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Perform other reasonable job duties as requested by
Supervisors.

_

Sales Manager (MICE) – The St. Regis Singapore

APPLY HERE

Job Number 20032193
Job Category Sales and Marketing
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Senior Manager| Incident Response – Singapore Regional Office

APPLY HERE

Job Number 20030624
Job Category Information Technology
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

As part of our Cyber Fusion Center located in Singapore| plans| directs| and
coordinates incident and crisis management activities for information security
and privacy. Shares responsibility for planning| directing| and coordinating
incident and crisis management activities pertaining to global information
security projects. Responds to computer security incidents according to
established response processes| while leveraging other team members and
subject matter experts. Verifies that project goals are accomplished and in
line with business objectives. Monitors incident and crisis management
activities.

CANDIDATE PROFILE

Education & Experience

Required:

Undergraduate degree in STEM Major (Science| Technology| Engineering and Math) or equivalent experience/certifications

7+ years of experience in information security| project management| and/or security incident response

3+ years of hands-on experience in at least two of the following areas: cybersecurity operations; security incident response; network/host intrusion detection; or threat response with a demonstrated experience collaborating effectively across multiple organizations such as Operational Risk Management| Enterprise Risk Management| Compliance| Business Risk Offices| Information Technology| Legal| etc. to achieve objectives.

1+ years’ experience managing the Incident Response Life Cycle

Preferred:

Advanced Degree

PMP Certification

Industry Security Certification (e.g.| CISM| CISSP| CISA| CIPP)

ITILv3 Certification

5+ years of experience partnering and influencing the business and program stakeholders

Results-driven with proven ability to effectively define and communicate project status| risks| and solutions in a proactive manner. Able to manage and support issues to drive to root cause and resolution

Demonstrated experience in handling security events in mission critical environments; hands-on troubleshooting| analysis| and technical expertise to resolve incidents and service requests. International security event management experience with offices in multiple high-risk locations

Strong analytical and problem-solving skills| communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve

Ability to lead and influence change working across organizational boundaries.

Strong knowledge of current and evolving cyber threat landscape.

Strong problem solving| prioritizing| presentation and facilitation skills with the ability to make recommendations to all levels of the organization

Familiarity with threat intelligence and applications within incident response and forensic investigations.

Experience with malware analysis and understanding attack techniques.

Experience interpreting| searching| and manipulating data within enterprise logging solutions.

Experience working with network| host and user activity data| and identifying anomalies.

CORE WORK ACTIVITIES

Performs security incident and crisis management planning activities| including identifying and developing goals| strategy| staffing| scheduling| identifications of risks| contingency plans| allocation of available resources| and deliverables to meet business need.

Leads large-scale incident response and forensics engagements| including but not limited to incident response tabletop exercises.

Serves as liaison with business unit| iT Plan| Build and Delivery teams.

Develops high-level business requirements including cost estimate for security incident and crisis management activities.

Identifies and schedules project deliverables| milestones| and required tasks for security incident and crisis management activities.

Leads all Cyber| Privacy and Data loss incident remediation

Directs and coordinates activities of project personnel to monitor project(s) so that they progress on schedule and within budget.

Provides information security reporting| including security metrics as required.

Creates and delivers standards and procedures for security incident/crisis reporting and documentation.

Develops and reviews reports and presentations for both technical and executive audiences.

Reviews status reports prepared by project personnel and modifies schedules and plans as required.

Informs the appropriate team members of project status and related issues.

Manages project risks.

Improve MI business processes and incident response methodologies.

Executing communication(s) with all levels of the organization including Executive Leadership| Legal| Public Relations| HR| Outside Counsel and other stake holders

Owner of the Incident Response Plan and responsible for the execution of the response

_