Siemens Healthineers is hiring a Regional Support Specialist, Diagnostics to provide high level of application support to the APC region on immunochemistry product ranges covering ADVIA families series, IMMULITE product to Atellica predominantly with advantage of other product if there is.
What are my responsibilities?
Support the country application specialist on troubleshooting the difficult Immuno-chemistry product complaints/ escalations remotely or onsite with the goal reduce system downtime.
Up skilling the knowledge /competency of country specialist and be the medium for fault and trend escalation observed in the region
Cascading the issues observed globally to the country specialists.
Work closely with regional instrument specialist and country CSEs during troubleshooting as well as with Headquarter support centre.
What do I need to qualify for the job?
Bachelor in Biochemistry/sciences/Biomedical sciences
Experience working as medical technologist/ scientific officer in clinical laboratory
Minimum 5 years working experiences as field application specialist
Excellent communication verbally and written are important to succeed in the roles
Flexibility to travel internationally is required.
What else do you need to know?
With 47,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
Job ID: 83693