Siemens Healthineers is hiring a Regional Support Specialist, Diagnostics to provide high level of application support to the APC region on immunochemistry product ranges covering ADVIA families series, IMMULITE product to Atellica predominantly with advantage of other product if there is.
What are my responsibilities?
Support the country application specialist on troubleshooting the difficult Immuno-chemistry product complaints/ escalations remotely or onsite with the goal reduce system downtime.
Up skilling the knowledge /competency of country specialist and be the medium for fault and trend escalation observed in the region
Cascading the issues observed globally to the country specialists.
Work closely with regional instrument specialist and country CSEs during troubleshooting as well as with Headquarter support centre.
What do I need to qualify for the job?
Bachelor in Biochemistry/sciences/Biomedical sciences
Experience working as medical technologist/ scientific officer in clinical laboratory
Minimum 5 years working experiences as field application specialist
Excellent communication verbally and written are important to succeed in the roles
Flexibility to travel internationally is required.
What else do you need to know?
With 47,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
Senior Executive, Business Quality
Functions: Quality Assurance
Requisition ID: 1805691552W
One Johnson & Johnson (J&J) is a provider of consumer, pharmaceutical and medical devices and diagnostics products to the market. It ensures that its products and services are scientifically sound and of high quality to help heal, cure disease and improve the quality of life of patients and consumers.
Contribute to maintenance, compliance and improvement of the Quality Management System in accordance with J&J Quality Policy and associated enterprise and/or sector standards throughout the organization in accordance with current Good Distribution Practices for Pharmaceutical requirements and corporate policies as well as local Health Authority regulations
Participate in conducting audits – internal, external such as local distributor/service provider audits and associated activity and communication
Liaise with auditors during inspection activities and contributing to post-audit execution of corrective action and preventive action
Coordinate the product complaint process and field actions, liaising with regulators, sales and marketing, field sales engineers, customer service and warehouse personnel as appropriate, to ensure all activities are executed accordingly and within the stipulated timeframes
Coordinate activities related to CAPA, Non-conformance, change control, risk assessment and other applicable quality activities as specified in the appropriate procedures.
Conduct training related to QMS and corporate policies for new employees
Work with cross-functional team to accomplish change control closure in a timely manner according to established timelines
Assigned to special projects as needed and collaborate to improve quality system compliance if required
Bachelor’s degree or equivalent in Science, Pharmacy or related discipline
Minimum 3 years of experience in the related field, preferred in medical device or pharmaceutical industry.
Experience across the elements of a quality organization – quality systems, regulatory, quality operations and regulatory compliance.
Familiarity with current Good Manufacturing Practice, the regulatory systems and product registration requirements in Singapore
Enthusiasm for Quality & Compliance and/or Regulatory Affairs: achievement oriented with a high degree of flexibility and ability to adapt to a changing regulatory environment;
Must be able to develop and maintain excellent working relationships, work successfully within a team environment and as an individual contributor;
Ability to work with broad scope/different types of products in a fast-paced environment.
Ability to work in a matrix environment with multiple stakeholders and priorities and influence leadership.
Excellent verbal and written communication skills – proficiency in written and oral English is required
Finance Leadership Development Program 2019 – SG (FLDP)Locations: Singapore, Singapore Functions: Finance
Requisition ID: 019FLDPSG
The Johnson & Johnson Family of Companies
A global leader in health and personal care, with over 125,000 employees in over 275 companies in 60 countries. We work with partners in healthcare to touch the lives of more than a billion people every day throughout the world. Johnson & Johnson companies market leading products and services in three business segments: Consumer, Pharmaceuticals, and Medical Devices.
“By caring, one person at a time, we aspire to help billions of people live longer, healthier, happier lives.”
Finance Leadership Development Program (FLDP) 2019
The Finance Leadership Development Program (FLDP) is a two-year program designed specifically to prepare future generations of business leaders within the Finance organization. FLDP provides recent finance or accountancy graduates with an opportunity to experience varied rotational assignments and advance their leadership skills. Participants will go through 6 weeks of classroom and e-learning activities, as well as receive coaching from personal mentors, program leaders, and program champions. Supervisors will also provide on-the-job coaching and performance feedback.
If you’re a dynamic, creative individual with a record of achievement and demonstrated leadership potential, we invite you to explore opportunities for accelerated development with FLDP.
Training curriculum and work experience with exposure to different J&J business environments
Opportunity for 2 rotations within the Finance organization
6 weeks of classroom and e-learning activities, focus on core leadership and business competencies, technical skills, process excellence, value creation, and economics of the health care industry
Eligible for a one-time bonus for recognized finance and accounting accreditation
Understanding complex and dynamic business environments through interactions with business leaders
Acquire systems knowledge and technical expertise in widely used Enterprise Reporting Planning (ERP) software
Master technical and strategic skills through working with cross- functional teams in various businesses and disciplines
Establish a broad base of knowledge and relationships, including interaction with senior management
Build a solid record of job performance, gain a very broad view of our companies, and discover opportunities across our businesses
Recent university graduates; Bachelor’s degree in Accountancy or Business (Finance Major) attained between June 2018 – June 2019
Outstanding leadership capabilities and team spirit
Motivated, high-potential performers who can influence and lead others in a team environment
Aptitude to apply accounting/finance skills in job situations
Strong interpersonal skills, and a commitment to excellence and integrity
J&J is an equal opportunity employer and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Reporting Line: Specialty Development Leader, Pharmaceuticals, Singapore
Responsible for gaining and maintaining formulary access and reimbursement for company’s products (pharmaceutical and medical devices) for broader access including:
Work with cross functional teams to develop market access strategies for company products
Define and implement access plans in accordance with affiliate priorities & business goals
Establish key relationships within targeted stakeholders in order to identify and address customer explicit needs and to influence customer decision processes
Implement and deliver product value propositions and interventions to meet/exceed customer needs
Create awareness and alignment with KOLs in order to gain/maintain formulary access and reimbursement for products in validated accounts.
Manage negotiations for product portfolio with Agency of Care Effectiveness (ACE)
Demonstrate competence in the use of business analytics to increase access of company products
Address local market dynamics and trends in alignment with internal colleagues.
Be the internal expert on local Health Care Systems and their evolutions.
Be the channel of the voice of the payer: ensure payer customer insights are well communicated internally.
Monitors governmental policies, regulations or legislations that may impact on the company’s products and services and recommends contingency, short and long term plan.
Analyzes and tracks governmental policies, regulations or legislations and identifies issues that may negatively impact the company.
Routinely update the internal teams on the external environment changes in policies and regulations
Bachelor’s Degree in Pharmacy, Science or relevant qualification
Masters in Health Economics or relevant an added advantage
At least 5 years of experience in health economics in the pharmaceutical industry and/or academic institution or equivalent
Solid understanding of Healthcare market dynamics
Proven expertise in developing local market access strategies to drive business
Understanding of health economics, marketing and/or market research, and formation of marketing solutions
Proven ability to understand business strategy; translate it into solutions that support the company’s business goals
Ability to manage multiple demands, with a systematic approach to prioritization and organization of resources.
Proven leadership ability to effectively motivate project teams
Experience working successfully in matrix environments
Track record of working effectively to shape the market and influence key decision makers
The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories.
The position will develop business opportunities for Joints, Orthopaedics range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans.
The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson as a preferred supplier.
This position reports to the Sales Manager
Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
Identify development opportunities and increase unit growth, profitability and market share for target customers.
Achieve high levels of customer satisfaction through customer relationships, product support and services.
Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
Manage Account information through effective, timely reports and accurate customer records.
Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Johnson & Johnson from competitors.
Engage in product portfolio management and set strategic directions based on customer needs and business goals.
To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company
Diploma in Nursing/Bachelor Degree
Preferably with Orthopaedics or medical device experience.
1-3 years of selling experience with strong sales record.
Must be willing to work long and irregular hours, including weekends
Ability to conduct sales mapping, Pre-Call Planning and post call review and follow-ups
A strong team player with excellent interpersonal, communication & presentation skills.
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.
Senior title appointment may be considered and is subject to the candidate level of work experience
Possess a valid Class 3 driving license is preferred
Ability to manage external customer demands and build relationship within assigned accounts
Ability to handle complexities of account from different stakeholders involved in the decision-making process
Plan and execute sales strategies to convert customers through competency of products knowledge, procedural knowledge and service support
Dynamic and outgoing personality
To deliver results under pressure, and possess the ability to handle work stress
New Market Development Manager SEA, Surgical Vision
Multiple Locations: Singapore,Indonesia
Functions: Business Development
Requisition ID: 1805646053W
Manage the channel partners and in-country commercial team in new markets within SEA (namely Indonesia, Philippines, Cambodia, Laos and Myanmar) for the Cataract and Refractive businesses in J&J Vison Surgical. Responsible for the organization’s long-range strategic business plan alignment with channels partners and ensures that plan objectives are achieved. Establish comprehensive business strategies and oversees all tactics required to achieve them.
Anticipate market trends and implement the necessary changes to meet customer needs. Assess market data, determines, and prioritizes potential market growth opportunities.
Develop and implement channel partners operating system to lead and support channel partners for performance measurement and ensure efficient execution of key business initiatives.
Set business direction and leverage local opportunities.
Establish and implement a clear Long Range Country Plan to secure business continuity.
Manage the distributors in Cataract & Refractive surgery device space.
Build and lead in-country commercial team to drive business initiatives.
Develop a high performance commercial team to support channel partners
Support and implement regional and local marketing initiatives.
Build local KOL pipeline and support KOL engagement plan aligned to SEA regional plan.
Build a strong pipeline of distributors for channel expansion.
Execute and follow through on business strategies.
Be compliant in an ever-changing and complex regulatory environment.
Engage and motivate cross-functional employees in business strategies and direction.
Create a culture of innovation, collaboration, high accountability and change management.
Bachelor’s Degree or equivalent.
8 to 10 years of relevant experience in sales and business development in SEA region especially emerging markets.
The ideal candidate should have working background in medical device industry.
Ability to build and maintain effective working relationships with all relevant stakeholders like customers, partners, suppliers and employees.
Have demonstrated leadership experience in being able to inspire and motivate others to drive the business forward and achieve organizational and business goals.
We have an exciting opportunity for a QA Analyst to join our team in Singapore. The QA Analyst is responsible for the complaint handling process associated with JNJ Vision products.
As QA Analyst, your typical day may include:
Intakes, evaluates, codes and analyzes complaints associated with JNJ Vision products.
Corresponds with customers by following up on complaint details and provides customer updates regarding the results of inquiries and analysis of products.
Uses discretion in escalating unusual product performance issues, collaborates with engineering, resolves customer complaints.
Participates in product improvement, field failure analysis and other analytical teams responsible for the improvement of products and regulatory issues.
This position requires a very high degree of organization skills, ability to multi-task, technical competence and communicative ability to receive, evaluate, investigate and respond to customers’ questions and complaints.
Interfaces with all levels of health care professionals (doctors, nurses, biomedical technicians and purchasing agents, materials managers and risk managers) to document, investigate, and correct field-related problems.
Communicates customer concerns and complaints to individuals who manage databases and analyze data to identify trends, needs for product and service enhancements and communicate the findings with relevant individuals such as R&D engineers, business unit managers, and other personnel to communicate the findings.
Performs product complaint documentation, investigation, customer response, and consulting activities on JNJ products and authors correspondence to customers addressing complaint investigations.
To be part of this high performing team you will have great attention to detail, alongside
3 – 5 years’ experience in Quality in Pharmaceutical / Medical Devices industry, preferable in QA/RA
Degree in Science
Excellent social and communication skills
Acute attention to detail
What you’re great at:
Strong PC/Data Entry Skills required
A high degree of interpersonal relations skills
Strong verbal and written communication skills
Must be able to work under pressure
Must be able to maintain a high degree of accuracy and analytical thinking
Must be able to deal effectively with problems
The Senior Regulatory Affairs Specialist MD is a member of the local Regulatory Affairs department, responsible for activities to support and actively contributing to the regulatory compliance of medical devices and pharmaceutical products under their responsibility. The position is responsible for providing input into the global regulatory strategy and identifying country requirements for successful regulatory filings for new products/indications and line extensions, including the opportunity for placement of clinical trials within the country in collaboration with MD&D.
1. The Senior Regulatory Affairs Specialist MD will be a member of the local regulatory affairs department within Johnson & Johnson Medical, with responsibility to support the regulatory aspects of the assigned product portfolio/s
2. Preparation of submissions to the local health authority for new products and variations to existing products in line with Marketing launch plans, with guidance from senior regulatory colleagues as necessary
3. Maintain departmental and source company databases of regulatory approvals
4. Complete copy and labeling review as required
5. Liaise and establish cooperative relationships with source company regulatory colleagues to ensure understanding of regulatory requirements in Singapore and request the documentation required for registration submissions
6. Build constructive relationships with the local health authority and executes Regulatory strategies in compliance with relevant laws, regulations, and organizational requirements necessary to obtain, and maintain, legal market status.
7. Maintain an awareness of new legislation, policies and guidelines impacting the assigned product portfolio
8. Contribute to continuous review and improvement of processes within the Country Regulatory Affairs (RA) department to ensure consistent, efficient and effective practices
9. Participate in discussion groups for the industry association, as required
10. Contribute to RA Team meetings to learn from colleagues, share experiences and best practice
11. Coordinate the release for supply of unapproved medical devices under the Special Access Scheme (SAS)
12. Engage Marketing colleagues to strategize new product regulatory pathways, line extensions and changes to currently approved products and actively accelerate launch timelines.
13. Manage interactions with stakeholders and distribution centers as required to ensure product supply is not disrupted.
14. Leverages a solid working knowledge of the global regulatory environment, including proposed laws, regulations and guidance, to inform compliant Regulatory strategies to contribute to the development of business strategies.
15. Act as auditee/ SME for regulatory issues in internal and external audits.
• Bachelor’s degree or equivalent in Pharmacy or related discipline;
• Familiarity with the regulatory systems and product registration requirements in Country;
• Previous experience in preparing documents for health authority submissions (Clinical Trial Application, Chemistry & Manufacturing, and or Registration dossiers) is desirable;
• Excellent verbal and written communication skills – proficiency in written and oral English is required;
• Ability to interpret complex issues and technologies and present them in simple terms to facilitate understanding by others;
• Demonstrated ability to handle multiple projects;
• Must be able to develop and maintain excellent working relationships, work successfully within a team environment and as an individual contributor;
• Cultural sensitivity and ability to work and thrive in a multi-cultural environment, as well as an ability to work in a matrix environment are required;
• Enthusiasm for Regulatory Affairs: achievement-oriented with a high degree of flexibility and ability to adapt to a changing regulatory environment;
• Proactive team player, able to take charge and follow-through.
The Johnson & Johnson Human Performance Institute (JJHPI) is the creator and leader of Leadership and Employer Wellbeing training solutions targeted at building and sustaining human performance. Through the foundational disciplines of behavior change science, performance psychology, exercise physiology, and nutrition, we provide organizations with proven offerings that improve both personal and professional performance and lead to improved, sustained wellbeing.
Headquarted in Orlando, Florida, the Johnson & Johnson Human Performance Institute has experienced significant growth over the last several years predominantly through North America relationships with large strategic global accounts. Now JJHPI seeks to fully support and extend these existing strategic account relationships in Asia while also identifying new strategic global customers opportunities originating from Asia.
JJHPI is currently recruiting to fill the role of Implementation Manager in Asia Pacific. The JJHPI APAC Implementation Manager role will be located out of Singapore and be responsible for:
I. Successful implementation and scaling of JJHPI solutions within strategic accounts in partnership with Sales and in coordination with other JJHPI supporting functions
II. Identifying best practices across customers that aid in creating efficiencies and greater effectiveness in the deployment of solutions within an account
III. Manage coordination of Performance Coach execution across the Region
The Implementation Specialist has direct client implementation responsibility. This individual will serve as a dedicated Implementation Specialist for a number of accounts. This individual will partner closely with other stakeholders including Sales, Performance Coaches, Content, Delivery, Finance, Marketing and Communications.
Help execute and coordinate programs across different clients driving to excellent execution
Guide clients through the implementation of training process. Works with clients to plan, launch, scale & sustain high-impact learning deployments with clearly defined outcomes.
Develop rollout and measurement strategies. Champion projects to success.
Partner with Content to tailor programs for high value customers.
Support execution of Performance Coach strategy including: identifying and vetting potential talent for APAC Performance Coach, supporting training and onboarding in coordination with JJHPI global Delivery & Implementation team and scheduling of Coaches throughout the region
Assist in the creation of compelling internal marketing programs to drive awareness and adoption.
Partner with clients to identify opportunities to integrate within existing programs or initiatives.
Collaborate with the sales organization to identify stakeholders and executive sponsors.
Monitor implementations to ensure all timelines and deliverables remain on track.
Use problem solving and creative thinking to determine the best implementation approaches for unique customers and environments.
Build and refine best practice implementation tools and framework
Seek ongoing opportunities to grow business within account.
Captures and shares best practices. Continually look for success stories, testimonials, and customer references.
Promote teamwork across sales, delivery, content and technical implementation organizations.
A Bachelor’s Degree required
7+ years experience in training, leadership & organizational development, and business.
Prior experience in sales or customer facing, implementation projects
Experience with developing and implementing cross-functional business processes & systems in a matrixed environment is required.
Detailed oriented with a passion for excellent customer experiences
Ability to work independently, proactive and takes initiative to solve problems,
Prioritize and follow up on commitments
Proactively push back in situations where success of the implementation is at stake
Ability to think strategically but see things all the way through to flawless execution
Ability to make decision and solve problems while working under pressure
Ability to manage multiple projects to meet target dates
Ability to use computer and software applications
To successfully manage business relationships and execute against identified long-term business opportunities in both pharmaceuticals and medical devices in key Hospital accounts aligned with value-based healthcare to deliver profitable sales growth aligned to the One J&J structure and strategy.
This position reports to the Senior Strategic Account Management Manager.
Understand needs of hospitals to identify opportunities for developing new solutions
Build new and maintain existing relationships with hospitals, payors, insurers and digital tech companies
Launch and commercialize value-based solutions particularly in the digital space
Partner commercial leads to augment existing key account management (KAM) strategies to optimize account development and KAM growth
Lead the organization to deliver against identified KAM projects in strategic hospital accounts
Leverage appropriate franchises and enabling functions to execute KAM projects and to deliver incremental sales beyond base business
Implement effective account coverage to build J&J/Key account relationship
Deliver innovative solutions and service arrangements to customers to deepen key account relationship
KAM Branding and Marketing
Market One J&J to clinical and non-clinical stakeholders
Ensure a consistent branding and messaging for all KAM initiatives and events
Work with the local and regional teams to develop appropriate marketing collaterals with consistent branding and messages across businesses
Deliver high customer engagement scores
Conduct training on KAM initiatives for local marketing & sales team
Access and Government Affairs
Support workgroups in shaping discussions relating to value-based healthcare and market access
Support building of value propositions for tender negotiations
To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company
Minimum Bachelor’s degree; MBA or Master’s degree in business or marketing is preferred
Consulting background is preferred
Minimum 6 years of experience in the healthcare or related industry
Experience in launching and commercializing solutions
Understanding of digital solutions
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization
Strategic thinking and consulting skillset
Achiever who is able to launch and execute projects
Ability to work across a networked organization to deliver results
Comfortable with ambiguity
Sense of urgency
Results and performance driven
This position will be based in Singapore.
Johnson & Johnson Pte. Ltd. (8435)