Advisor Services Project/Program Management – DELL – Singapore

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_GENERAL SUMMARY_
Manages the delivery of ||billable|| Consulting Services for DELL EMC
engagements. Responsible for managing the life cycle of moderately complex-
moderate risk projects from architectural design through customer and customer
service turnover. Responsible for the development and execution of an
implementation plan that articulates the role of DELL EMC in the delivery of
the designed solution. Ensures implementation of activities is coordinated
with DELL EMC talent and Partner Resources. Acts as the primary interface to
the customer- vendor and all DELL EMC personnel associated with the
engagement. Works under the general direction of either a Program Delivery
Lead/Manager

_PRINCIPAL DUTIES AND RESPONSIBILITIES_

Responsible for the delivery of the project plan- and engage in technical discussion with the customer before implementation- the detailed Statement of Work (SOW) and Services Proposal content developed for the customer based upon customer requirements and system architecture

Must be able to articulate and design the solution for the customer- and plans out the activities required for the implementation or migration services proposed

Maintains and submits clear and concise activity/progress/time recording reports to customers- management- and sales.
Responsible for the implementation and daily management of activities- which are coordinated with DELL EMC employees or Partner Resources.
Ensures projects are delivered on time- within budget and to the satisfaction of the customer and sales.
This position requires the individual to travel within the South Asia Region to support the emerging market as well as countries supported by Singapore and reports to the Singapore Project Management Office.
Communicates to all DELL EMC concerned parties any existing or potential customer escalation issues.
Proactively follows the DELL EMC escalation and change control process.
Prepares- maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures.
Holds responsibility for achieving the DELL EMC Bar of Excellence as the highest level of Customer Satisfaction.
Stays abreast of current industry trends and new technology through professional associations- trade journals- networking- and associated training and seminars.
Articulates the full value of the DELL EMC Solutions and DELL EMC Services business benefit to the customer.
Provides a single point of contact during the project for all aspects of the engagement.
Ensures a strong and seamless relationship by maintaining communications about the project to the team: sales- customers and delivery personnel.

_SKILLS_

Minimum 8 Years` experience in infrastructure project management.
Experience with DELL EMC Storage.
Project Management Skills.
Financial and analytical experience.
Communication skills.
Leadership Skills.
Ability to multi-task.

Benefits
We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities — all to create a
compelling and rewarding work environment.

If you have what it takes to bring innovative new products and services to
life in collaboration with world-class experts- this is your opportunity to
develop with Dell.

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Professional-Services Job ID: R39937