Assistant Human Resource Manager – Courtyard Singapore Novena


Job Number 19092918
Job Category Human Resources
Location Courtyard Singapore Novena| 99 Irrawaddy Road Novena| Singapore|
Singapore| Singapore
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.


Assists in carrying out the daily activities of the Human Resource Office
including recruitment| total compensation| and training and development.
Additionally| he/she assists in delivering HR services that meet or exceed the
needs of employees and enable business success; as well as ensuring compliance
with all applicable laws| regulations and operating procedures.


Education and Experience

• High school diploma or GED; 2 years experience in the human resources|
management operations| or related professional area.


• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; no work experience required.


Assisting in Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Assists in establishing and maintains contact with external recruitment

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Assists in monitoring candidate identification and selection process.

• Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment
claims; reviews provider reports for accuracy and corrects errors.

• Assists with unemployment claim activity reports.

• Attends unemployment hearings and ensures property is properly represented|
as needed.

Assisting in Managing Employee Development

• Assists with departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Assists with coordination and facilitation of new hire orientation program
to generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Assists with ensuring departmental orientation processes are in place and
employees receive the appropriate new hire training to successfully perform
their job.

Assisting in Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Assisting in Managing Legal and Compliance Practices

• Assists with ensuring employee files contain required employment paperwork|
proper performance management and compensation documentation| are properly
maintained and secured for the required length of time.

• Assists with ensuring compliance with procedure for accessing| reviewing|
and auditing employee files and ensure compliance with the Privacy Act.

• Assists with ensuring medical records are maintained in a separate| secure
and confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Assists with ensuring all safety and security policies (e.g.| property
removal| lost and found items| blood borne pathogens| accident reporting| and
hygiene) are communicated to employees on a regular basis through orientation|
property meetings| bulletin boards| etc.

• Assists with periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Assists with managing Workers Compensation claims to ensure appropriate
employee care and manage costs.