Barista – Conrad Centennial Singapore

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JOB DESCRIPTION
 
As a Barista| you areresponsible for serving guests in a friendly| timely| and
efficient manner todeliver an excellent Guest and Member experience. As
Barista would also berequired to have extensive coffee knowledge of menu
offerings. Specifically|you will be responsible for performing the following
tasks to the higheststandards:
What will I be doing?
-Manage guest queries in a friendly| timely| and efficient manner
-Take and deliver customer orders| consistently demonstrating high levels ofcustomer service
-Ensure knowledge of menu and all products
-Prepares coffee drinks by following prescribed recipes and preparationtechniques for coffee drinks| such as espresso| expresso lungo| latte| andcappuccino.
-Maintains inventories by replenishing coffee bean supply; stocking coffeebrewing equipment; maintaining supplies for coffee bar.
-Keep equipment operating by following operating instructions; troubleshootingbreakdowns; maintaining supplies; performing preventive maintenance; callingfor repairs.

– Ensure mis-en-place is wellstocked at all floor stations

-Follow correct reporting procedures if faced with issues or challenges

-Ensure coffee orders are of a consistently good standard and delivered in atimely manner

-Ensure compliance of Hotel brand standards

-Comply with company security| fire regulations and all health and safetylegislation

-Practice Hilton Grooming standards including uniform dress code| cleanlinessand personal hygiene

-Assist other departments wherever necessary and maintain good workingrelationships

– To perform any other dutiesas assigned

What are we looking for?

A Barista serving HiltonWorldwide Brand are always working on behalf of our
Guests and working withother Team Members. To successfully fill this role| you
should maintain theattitude| behaviors| skills| and values that follow:

-Positive attitude

-Good communication skills

-Committed to delivering high levels of customer service

-Excellent grooming standards

-Flexibility to respond to a range of different work situations

– Ability to work on your ownor in teams

It would be advantageous inthis position for you to demonstrate the following
capabilities anddistinctions:

-Experience in Food & Beverage department and/or industry

– Knowledge of Food HygieneRegulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!