A Director of Food and Beverage with Conrad Hotels and Resorts oversees the
food and beverage operations of the hotel as well as the development of Team
Members performing the Food and Beverage roles to ensure exceptional Guest
What will it be like to work for this Conrad Brand?
We are more than a place to stay; we are a place to Stay Inspired. Our job is
to discover what inspires our Guests so that we may ensure an experience of a
lifetime. Our job is also to discover what motivates and inspires each of us
to consistently provide luxury service.
At Conrad| we take the time to understand the wants| needs and desires that
make each of our Guests unique. Then we can create a stylish luxury experience
that|s uniquely personal| deeply memorable and| above all| smart.
As a Team Member| your goal is to provide the world|s most personal service
tailored to each individual; to deliver service so smart| it allows the Gues
to be more focused| more connected| more relaxed.
Making connections is the cornerstone of providing smart luxury service. Our
four Service Principles all take root in our ability| as Team Members| to make
connections with our Guests.
What will I be doing?
Asa Director of Food and Beverage| you will be responsible for all
F&Boperations within the hotel and are expected to achieve the highest
standardsin quality and service when performing the following tasks:
Ensure consistent brand service standards aredelivered in every area
Evaluate levels of Guest Satisfaction with a focus oncontinuous improvement
Review guest feedback and identify opportunity areasto meet & exceed guest expectations
Be aware of trends and propose ideas to build therange and quality of food and beverage; ensuring the hotel is competitive inthe local market with its F&B offerings
Optimize sales and contain costs| identifying anyareas for action
Drive commercial awareness within the team to ensurepromotions| activities and upselling incentives are in place
Set achievable budgets and other short and long termfunctional goals
Provide effective leadership to the food and beverageteams to ensure targets are met and exceeded both for the hotel and for TeamMember development goals
Ensure continuous training takes place within thedepartment to ensure required skills are obtained and met
A Director of Food and Beverage serving Hilton WorldwideBrand hotels and
vacations is always working on behalf of our Guests andworking with our Team
Members. To successfully fill this role| you should possessthe attitude|
behaviors| qualifications/skills and values that follow:
A Degree or Diploma in Hotel Management or equivalent
In-depth knowledge of the hotel| leisure| and/orservice sector
A proven track record of success in Food &Beverage
Demonstrated commercial capability to deliver profit|control costs and build customer loyalty
Exceptional communication skills and the leadershipcapability to create a winning team
International experience would be beneficial
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!