Team Leader – Loss Prevention – W Singapore – Sentosa Cove

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Job Number 19000P33
Job Category Loss Prevention & Security
Location W Singapore – Sentosa Cove| Singapore| Singapore
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Patrol all areas of the property; secure rooms; assist guests with room
access. Conduct emergency response drills| daily physical hazard/safety
inspections| investigations| interviews| and key control audit. Monitor Closed
Circuit Televisions and alarm systems. Authorize| monitor| and document access
to secured areas. Assist guests/employees during emergency situations. Respond
to accidents| contact EMS or administer first aid/CPR as required. Gather
information and complete reports. Maintain confidentiality of
reports/documents| release information to authorized individuals. Defuse
disturbances in accordance with company policies and procedures. Resolve
safety hazard situations. Handle all interruptions and complaints. Escort
unwelcome persons from the property. Ensure compliance with alcoholic beverage
control laws. Call for assistance using proper code responses. Provide proper
paperwork to employees. Assist management in training| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Visually inspect tools| equipment| or machines
(e. g.| to identify defects). Enter and locate work-related information using
computers and/or point of sale systems. Grasp| turn| and manipulate objects of
varying size and weight| requiring fine motor skills and hand-eye
coordination. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

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